Re: Order and Refund Problems with Chat and Vision
Oh my god. Chat and vision are by far the worst customer service I have ever had to deal with. I ordered 4 RTX Dual Skype phones and had endless trouble with them straight out of the pack: not charging properly, not staying logged in, not allowing Skype calls!!! And other major issues.
Also I was charged import duty which is the exact opposite of what they say on their website. The customer support constantly drags the process out asking for documents that I've already supplied and taking days between communication. Constantly avoiding any commitment and refund! Why is Skype linked up with these people? They are actually worse than Eircom. They now want to collect the phones and have them 'assessed' by there team back in Hong Kong. Any chance I will see a refund or the phones again or any glimmer of actual customer support? I doubt it. It seems that their approach is to string you out until you loose patience! Skype get your act together!!!!! Sort these crooks out.
Hello,
I've sent your post to the Chat&Vision customer support unit together with a request for urgent action.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
Similar Messages
-
Order and Refund Problems with Chat and Vision
Howdy,
I am having a similar NIGHTMARE experience with Chat and Vision.
I ordered my headset in January, and this is July. I have still not received my refund. They've strung me along every step of the way delaying, first the delivery of the product, to providing me with a product that did nto work right. Then the same thing with the refund. Delay at every turn.
Their big tactic is simply not to write. I think they're hoping you'll forget all about your refund and have them keep the money.
I have never ever ever dealt with a company this horrible. And, I am too wondering what the heck is Skype doing teaming up with them? BAD, BAD, BAD idea.
Post transferred to create its own new thread.
Subject/title edited to differentiate from other threads.Hi, Skypefan3000, and welcome to the Community,
As you may have seen in several of my previous posts, have you indeed filed with Skype Customer Service as well? Doing so is an important step. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you must contact Customer Service, skip past Step 2 of the instruction and proceed to Step 3, Continue Support Request. Also ignore in Step 4 where you are directed back to the Community, seeing as the Community is where you started.
When you file with Skype Customer Service, I recommend including a brief review of the dates and contents of your previous correspondence with Chat & Vision.
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often! -
Encore CS3 - Hangs and import problems with menus and avi footage with audio tracks present.
I'm trying to import some footage files in .avi format into Encore CS3 and am having several problems.
In what follows when I say "crash" I mean Encore quits with a standard Windows error. When I say "hang" I mean Encore does not quit but rather becomes an unresponsive process that must be killed manually using Windows Task Manager.
My System:
WinXP Pro SP2
2.93 GHz Intel Celeron CPU - single core
Intel PERL mobo
3GB 400MHz RAM
NVidia 7800GS video
I mention these specs however I am not experiencing any hardware
related bugs or issues (like out of memory or video driver crashes
etc) when using any CS3 app.
The footage files (as reported by GSpot) and problems I am seeing. In all cases GSpot reports that I have the appropriate codec installed:
footage1.avi - Dx50 XVid 1.0.3, Dolby AC3 48kHz 192kb/s, 716834 KB
Attempting to import as timeline causes Encore CS3 to hang.
Importing as an Asset allows it to import but when I try to click
on it in the project windown to add it to a new empty timeline,
Encore hangs. It plays fine in Windows Media Player.
footage2.avi - Dx50 XVid 1.0.3, MPEG-1 Layer 3 48kHz 128kb/s, 718302 KB
Imports fine as either a timeline or asset but no audio track comes
with it, even though there is an audio track in the footage. It plays
fine in Windows Media Player. Video imports perfectly, just no audio.
footage3.avi - Dx50 XVid 1.0.3, MPEG1-Layer3 48kHz 112kb/s, 717606 KB
Imports fine as either a timeline or asset but no audio track comes
with it, even though there is an audio track in the footage. It plays
fine in Windows Media Player. Video imports perfectly, just no
audio. I tried converting this one using AVS to both MPEG3 and DivX,
each using MPEG1-Layer3 44kHz 192kb/s audio, and got the same issue
upon importing into Encore CS3. I also loaded it into Camtasia
Studio and it looked fine over there. The audio was present and I
was able to export it as a .WAV file. When I tried looking at the
file in Soundbooth CS3, there was no audio track or, more
accurately, the audio track was a flat line.
By way of comparison these are importing perfectly:
footage4.avi - XVID XviD 1.1.0 Beta2, MPEG1-Layer3 48kHz 189kb/s Two mono
channels LAME3.96r, 717436 KB.
footage5.avi - XVID XviD 1.1.0 Final, Dolby AC3 48kHz 448kb/s Six
channels (3/2 .1), 716418 KB.
footage6.avi - XVID XviD 1.1.0 Final, Dolby AC3 48kHz 448kb/s Six
channels (3/2 .1), 716418 KB.
footage7.avi - XVID XviD 1.0.3, Dolby AC3 48kHz 448kb/s 6 channels
(3/2 .1), 717502 KB
footage8.avi - XVID XviD 1.0.3, Dolby AC3 48kHz 448kb/s 6 channels
(3/2 .1), 717180 KB
footage9.avi - XVID XviD 1.1.2 Final, Dolby AC3 48kHz 448kb/s 6 channels
(3/2 .1), 2291904 KB
Although this one imported & transcoded correctly, when I went to
build it to a DVD image file I got some strange errors during the
"planning video" stage that prevented the process from completing.
Unfortunately I neglected to write down the error message I recieved
which read like quite nonsensical babble to me, and I have since
deleted the project folder. I remember it was not a memory or
display related error and it included a timestamp where the error
was happening. I played the footage in the preview panel thru the
identified timestamp but it previewed perfectly without even a
jitter in either the video or audio. Took forever to transcode so I
doubt I'll be doing this one again anytime soon.
Another issue I am having is with the motion menus. I burned a DVD and it does not load correctly in one of my DVD players (a Sony rdr-gx330 recorder/player). It appears to take extra time to recognize the disk, the startup (first-play) menu does not show automatically, and I must press the Main Menu button on theAnother issue I am having is with the motion menus. I burned a DVD and it does not load correctly in one of my DVD players (a Sony rdr-gx330 recorder/player). It appears to take extra time to recognize the disk, the startup (first-play) menu does not show automatically, and I must press the Main Menu button on the remote control to make it appear. Other than that it seems to play ok in that player. Also tested it in 2 other DVD players (a Panasonic and Zenith) and it worked just fine like it's supposed to in them. Also plays perfectly in my computer's DVD player/burner using Windows Media Player v10. I tried burning to Memorex +RW single-layer single-sided disks at 6, 7, & 8Mbps project settings but got the exact same result every time.
Encore CS3 crashes fairly often during authoring, particularly during imports, and when I go to edit things like calling up a timeline in the timeline panel, dragging footage into an existing timeline, or changing button links in a menu etc.. I have also experienced seemingly random hangs even more often, probably 5 or 6 times as often as a crash. Saving the project after every little change I make, then closing and restarting Encore allows me to make progress albeit at a significantly reduced workflow rate. Accessing Photoshop from Encore appears to be working flawlessly so far aside from the slow load times. Encore hangs sometimes during video transcoding, repeat the process and it works ok. If I try to import a menu from the library after importing my footage files, Encore hangs trying to import it either at the 50% mark or the 99% mark (it varies even with the same exact menu selected from the library). If I import the menu first and the footage after, then no problems. Also trying to render motion menus after importing footage causes Encore to hang, render before footage import and everything works ok. Interestingly enough, previewing my project in Encore's monitor or preview panels works perfectly even in High quality mode -- in fact it operates quite smoothly in comparison to other apps I have tried. Although those footage files that had missing audio tracks on import obviously played silently, I have yet to experience a hang or crash during a preview or when scrubbing through a timeline in the monitor panel.
The last problem I've seen is with the project cache files. It doesn't always get rid of cache files when stuff is deleted from the project. I was working on one project and surprisingly ran out of disk space. When I tracked it down I found that there were some two dozen copies of a footage file I had repeatedly imported and deleted from the project still sitting in the cache folder. The file was an avi about 2GB so it was taking up some 40 GB of disk space for stuff that was no longer in the project. I tried shutting down Encore and manually deleting all the cache files, and that worked for most of them, but there was one 2GB file that kept reappearing in the cache folder even though it was no longer in the project. The XML file in the cache folder still had references to it in there so I can only assume that was the reason it kept showing up. I eventually had to delete and totally recreate the project from scratch to regain my lost disk space. This included having to sit thru a 6 hour long transcoding session which pissed me off to no end.
Encore CS3 appears on the surface to be a very powerful, feature rich, and approachable app with a simple easy to use interface, but it is awfully bugged in just about every area I have explored and still needs lots and lots of work for it to be really useful. Frankly for me it is pretty damn annoying that I have invested so much money in this suite only to find several of the apps in it (Encore & Premiere in particular) behaving this poorly. In my opinion every single app in the suite exhibits lousy performance whenever you must do anything at all involving the disk from the time you click to start it up until the time you click to close it down. Several of them are just as seriously bugged as Encore too, and being a long time Photoshop v5.5 user I expected much more from Adobe. Even Photoshop is two or three times as slow now (e.g. it takes about 20-30 seconds to simply create an empty 500x500 pixel image file and almost a full minute to load a 30x60 pixel single-layer gif). So far I have attempted to create 6 DVDs using Encore and after 3 weeks of effort have only succeeded in getting one of them onto a final disk -- and that one is kinda limping to work correctly in my DVD player. Three of those projects became so corrupted while working on them that I had to delete them completely and recreate them from scratch, only to find that I still couldn't get them to completion for one reason or another. Seriously disappointing. -
iOS is latest
I have been having this exact same problem on/off. Not ALL PC users though, just some. I DO select the Always Send Windows-friendly Attachement, but apparently it does not always work. I have to tell my PC friends that if they don't see the file attached, to right click on the embedded image and copy.
It would be great if this was cleared up.
Pamela
Suddenly, people are having problems saving JPEGS
that I have attcahed to my email. On the PC end, it
looks as if the image is being imbedded in the email
rather than being sent as an attachment.
I am using the Mail app for the mac. When attaching
files, I simply drag and drop the JPEG file onto the
Mail app icon in my Doc. It opens an new email with
the file "attached", I compose my message annd send
it.
I have never had problems with this before - it just
seems to have started all the sudden.
Does anybody know why this might be happening and/or
a good way to get around it?
- IAN
PowerBook G4 & soon a G5 Mac OS X (10.4.5) -
Order By clause problem with ENAME and Rownum?
From Scott/Tiger user I run this query from EMP table.
select rownum,EMPNO,ENAME,JOB from emp
order by Ename;
Output is like this
ROWNUM EMPNO ENAME JOB
11 11 ADAMS CLERK
2 2 ALLEN SALESMAN
6 6 BLAKE MANAGER
7 7 CLARK MANAGER
13 13 FORD ANALYST
12 12 JAMES CLERK
4 4 JONES MANAGER
9 9 KING PRESIDENT
5 5 MARTIN SALESMAN
14 14 MILLER CLERK
8 8 SCOTT ANALYST
1 1 SMITH CLERK
10 10 TURNER SALESMAN
3 3 WARD SALESMAN
Here Rownum order is disturb, I want it also in Ascending order with ENAME.
Please send the solution of this problem
Best Regards,
Shahzadselect row_number() over (order by ename) as rn, empno, ename, job from emp
order by ename; -
Strange and Sudden Problem With Ipad and Itunes
Hey all, have been searching online and haven't found an answer to this problem... so any help would be very much appreciated!
My girlfriend's father gave us an IPad as a very generous present several months ago. He had hooked it up to his computer to play with it a bit before handing it over, so of course his ITunes info was present when I plugged it into my computer. No problem: I went into the setting and changed everything, sync'ed it up, etc.
No problems until last week.
I saw I needed to update some apps. I went into the Ipad's App Store. It prompted me for my ITunes username and password. I entered it, and it let me continue. I went to update my apps, and it prompted me a second time: this time suddenly asking for my gf's father's password!
I have never had this problem before (use the ipad all the time, etc). As far as troubleshooting, I have so far:
1) Gone into the ipad settings, signed out of my username, signed back in, etc.
2) Signed out of the IPad's itunes in settings, gone into my computer's Itunes and signed out... then plugged Ipad into computer and signed back in to both Itunes at the same time.
But still, the same thing happens.... prompts me for MY itunes password upon just entering the App Store.... then asking for my gf's father's password the moment I try to download something.
Any help would be very much appreciated! Thanks in advance!In order to resolve this, you need to do the following:
1) Go back to your girlfriend's father's computer where the iPad was first synced.
2.) Plug the iPad in to the computer.
3.) Sign out of your dad's iTunes Store account via iTunes.
4.) Then, reboot the iPad.
That should fix the issue. -
When trying to copy and paste, i have a hard time with at least 9 attempts before it takes effect. Thais has been going on for about 2 weeks now. Everything seems to happen as it's suppose to until you go and try to paste.
Update; As of now, i am able to copy and paste. Steps i have taken to correct issues i had before.
- I installed browser again, but issue came up again.
-I uninstalled Google Chrome browser, it recently showed up in my task manger when i was not using the browser. AnVir Task Manger showed it being in use, so i stopped the processor and uninstalled Google Chrome.
'''From Zdnet;Google has shipped a new version of its Chrome web browser to fix at least 14 security vulnerabilities that expose users to malicious hacker attacks.'''
-I was using Iobit Toolbox Memory. For some reason, this seemed to be the cause of the problem. After uninstalling it, i am able to copy and paste with no more issues.
I'm no expert, but this has worked for me. Enjoy your weekend. :-) -
Getting error and connection problems with iPad and DLink DI-634M router
We're seeing spotty connectivity from our iPad - sometimes it works fine, other times it can't get to any websites. Looking at our wireless router logs, I found a bunch of messages like this for the iPad's address:
"Blocked incoming TCP packet from 192.168.0.140:52023 to 74.125.0.222:80 with unexpected acknowledgement 3307518865 (expected 3307530074 to 3307595610)"
What does this indicate and how can I fix it?
Searching a bit, I found recommendations to disable SPI on the router's firewall, but I don't see any option for doing that on the DI-634M's admin pages.
Any help appreciated - thanks.We're seeing spotty connectivity from our iPad - sometimes it works fine, other times it can't get to any websites. Looking at our wireless router logs, I found a bunch of messages like this for the iPad's address:
"Blocked incoming TCP packet from 192.168.0.140:52023 to 74.125.0.222:80 with unexpected acknowledgement 3307518865 (expected 3307530074 to 3307595610)"
What does this indicate and how can I fix it?
Searching a bit, I found recommendations to disable SPI on the router's firewall, but I don't see any option for doing that on the DI-634M's admin pages.
Any help appreciated - thanks. -
Problem with Speaker and Headset in Windows Vista
Hi, I just got my Macbook Pro 13" and having problem with speaker and headset when working with Windows Vista (I have installed the driver from bootcamp). The sound very weak if I play music from Itunes or youtube even the volume already full and if i put my headset the sound not coming out. Is there anyone can help me to solve this problem?
Regards,EdwinWhen you post about Windows / Boot Camp, in Mac Pro (workstation) forum where others with a MacBOOK would be more likely to have same hardware configuration, and you won't find Windows drivers on Apple downloads. More like at
http://www.guru3d.com or other sites, or go to RealTek (if that is the type of audio you have). -
I bought an iPad in June 2012 and have it worked fine, but after 2 weeks of purchase, he began to hang up, then the sound disappeared and the screen became black. I updated all through iTunes, but the sound is still absent, and still problem with sound and iPad still doesnt work.
Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
MY BAD EXPERIENCE WITH CHAT AND VISION
In my personal e-mail I received publicity inviting me to purchase a Skype credit gift card. I thought it was a nice offer and I happened to have a friend that had the need and could use such a gift. I procedeed to purchase a $10 dollar gift card, I did the transaction from Colombia and sent it to my friend in the US. Shortly after the purchase I received a message warning me that my order was being under security scrutiny. I found it unexpected and unjustified (Is my $10 dollar order a security risk of some sort?), but I thought that maybe it was because it was an international order, and I understand the need for security in online transactions, so I decided to not worry, trusting in the spotless service that I have had from Skype up to that point. At that moment I noticed that the one providing the service was no Skype but Chat And Vision (whose website, by the way, looks far less friendly than Skype's).
Then I received an Email telling me that the order has been rejected. No justification, no explanation. Just a politely worded but most unhelpful and uninformative e-mail. It made a point of telling me that they didn't retain the payment, yet my card was charged and no refund has been made so far. I replied the e-mail asking for a reason, and how to get a refund. I received the automated reply telling me that somebody would contact me the next day. It's been a day and no reply so far.
Searching online I found mine was only one in a long list of blunders and poor service from Chat And Vision. The complains on forums and online outnumber the claims of good service. Mine is a very small case compared to other complains I have read about. It was a small purchase for a smal amount, but it turned into an unexpectedly unpleasant experience for something that should have been a simple purchase ( Am I really such a security risk that I can't be allowed to place an order for a gift card?)
In the end I feel that I was snared into a trap with that offer. I trusted, I paid, didn't receive the goods, haven't yet received the refund, my friend really needed that gift and had to do without, which caused him inconvenience, my high regard from Skype has been tarnished, and I'll hesitate to make new purchases of Skype services in the future, if they keep being powered by Chat And Vision.Some updates: I received two e-mails from Chat And Vision, regarding my two questions as to why my order was rejected and how to get my money back. These are the answers:
The first one (Ticket ID: PBF-650-80186), says: "Thank you for your email. Firstly, apologies for the inconvenience this may have caused to you. Unfortunately, due to security reasons I am unable to divulge this information. However, should you wish to make another purchase with us again, we will try to process your new order instead".
Polite but uninformative. Notice that beyond an unfocused general apology it does not acknowledge any problem nor does pledge any improvement, just a vague statement that they may allow me to use it's service again if I choose to try (not exactly reasuring).
A second answer to a second e-mail says: (Ticket ID: SVN-701-71147) "Thank you for your email, please be assured the money will be refunded back to you."
That's all. Again polite but no useful information, just a vague assurance of refund, somehow, someday into the indefinite future. If it happens I'll post it here but I'm not holding my breath.
Reading other answers from Chat and Vision posted online here and on other forums dealing with their service, there appears to be a pattern of politeness, vageness, refusal to acknowledge problems and absence of a pledge to improve. Their costumer care seems designed to placate the user without promising to get better, and is so devoid of helpul attitude that it makes me believe that their messages are redacted by a software program, and consumer complains never reach any administrative person. I might be wrong but the doubt has been sown which is a shame. Up until now I was very vocal on my praise for skype, recomending it to family and friends as a very useful and good service, but this experience with Chat and Vision, and my discovery of their costumer service history online, has set me thinking about looking for alternatives to Skype, and certainly has dissuaded me to recomend Skype to anyone ever again,or at least while their sales are still managed by Chat And Vision, or at least while Chat and Vision continues its customer service attitude, polite on the surface but haughty and unhelpful underneath.
If there are new updates I might post them here, but for now I will not pursue the matter further since the amount involved was small and I see no point in sending more e-mails to Chat and Vision. I just feel bitter that the great service that I felt was Skype has ben tarnished by this experience. Just some final thoughts:
I do not complain that my order was scrutinized by security reasons, I understand the risk of illegal activity on online transactions, and the need of online companies to be careful, but the process Chat and Vision used seemed overly unconcerned for the confort of the consumer. It took around a full day for my order to be scrutinized and then rejected, which did let me for a long time in the dark not knowing if my gift would reach the friend I wanted to give it to. This is 2014, does Chat and Vision not have the tecnology to do a better and faster process? Do they scrutinize online orders by hand? I have read more cases similar to mine here on this forum, which to me implies that Chat and Vision are overly and unnecessary zealous on their security procesess. ( Also it is jarring that they seem to consider their clients to be criminals, for no reason at all and with no opportunity to contest the charge.)
If they are going to reject a transaction on security reasons, why not do it before the payment is processed, not after, which can be stressful to the consumer that gave the money and didn't receive what was advertised, for no real reason. Seems to me there is a mistake in the way the system is set, or there is a clear disdain of what the client might think or feel.
I think that's all. Thank you if you went all the way thru this overly long rant. If you are a consummer beware that when you buy services from Skype, you are not buying from Skype but from somebody else and that somebody else does not have a spotless record. If you are an administrative person from Skype or Chat and vision, I hope you eventually prove me wrong about your unconcern for the welfare of the consumer. My experience so far is not encouraging but that may change.
Have a good one. -
Problem with JTextPane and StateInvariantError
Hi. I am having a problem with JTextPanes and changing only certain text to bold. I am writing a chat program and would like to allow users to make certain text in their entries bold. The best way I can think of to do this is to add <b> and </b> tags to the beginning and end of any text that is to be bold. When the other client receives the message, the program will take out all of the <b> and </b> tags and display any text between them as bold (or italic with <i> and </i>). I've searched the forums a lot and figured out several ways to make the text bold, and several ways to determine which text is bold before sending the text, but none that work together. Currently, I add the bold tags with this code: (note: messageDoc is a StyledDocument and messageText is a JTextPane)
public String getMessageText() {
String text = null;
boolean bold = false, italic = false;
for (int i = 0; i < messageDoc.getLength(); i++) {
messageText.setCaretPosition(i);
if (StyleConstants.isBold(messageDoc.getCharacterElement(i).getAttributes()) && !bold) {
bold = true;
if (text != null) {
text = text + "<b>";
else {
text = "<b>";
else if (StyleConstants.isBold(messageDoc.getCharacterElement(i).getAttributes()) && bold) {
// Do nothing
else if (!StyleConstants.isBold(messageDoc.getCharacterElement(i).getAttributes()) && bold) {
bold = false;
if (text != null) {
text = text + "</b>";
else {
text = "</b>";
try {
if (text != null) {
text = text + messageDoc.getText(i,1);
else {
text = messageDoc.getText(i, 1);
catch (BadLocationException e) {
System.out.println("An error occurred while getting the text from the message document");
e.printStackTrace();
return text;
} // end getMessageText()When the message is sent to the other client, the program searches through the received message and changes the text between the bold tags to bold. This seems as if it should work, but as soon as I click on the bold button, I get a StateInvariantError. The code for my button is:
public void actionPerformed(ActionEvent evt) {
if (evt.getSource() == bold) {
MutableAttributeSet bold = new SimpleAttributeSet();
StyleConstants.setBold(bold, true);
messageText.getStyledDocument().setCharacterAttributes(messageText.getSelectionStart(), messageText.getSelectionStart() - messageText.getSelectionEnd() - 1, bold, false);
} //end actionPerformed()Can anyone help me to figure out why this error is being thrown? I have searched for a while to figure out this way of doing what I'm trying to do and I've found out that a StateInvariantError has been reported as a bug in several different circumstances but not in relation to this. Or, if there is a better way to add and check the style of the text that would be great as well. Any help is much appreciated, thanks in advance.Swing related questions should be posted in the Swing forum.
Can't tell from you code what the problem is because I don't know the context of how each method is invoked. But it would seem like you are trying to query the data in the Document while the Document is being updated. Try wrapping the getMessageText() method is a SwingUtilities.invokeLater().
There is no need to write custom code for a Bold Action you can just use:
JButton bold = new JButton( new StyledEditorKit.BoldAction() );Also your code to build the text String is not very efficient. You should not be using string concatenation to append text to the string. You should be using a StringBuffer or StringBuilder. -
Problem with writing and reading using serialization
I am having a problem with writing and reading an object that has another object in it. The purpose of the class is to write a order that has multiple items in it. And there will be several orders. This is for an IB project, where one of the requirements is to utilize a hierarchical composite data structure. That is, it is "one that contains more than one element and at least one of the elements is a composite data structure. Examples are, an array or linked list of records, a record that has one field that is another record, or an array". The code is shown below:
The error produced is
java.lang.NullPointerException
at SamsonRubberIndustries.CustomerOrderDetails.createCustOrdDetailsScreen(CustomerOrderDetails.java:150)
at SamsonRubberIndustries.CustomerOrderDetails$1.run(CustomerOrderDetails.java:78)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
public class CustOrdObject implements Serializable {
public int CustID;
public int CustOrderID;
public Object OrderDate;
public InnerCustOrdObject[] innerCustOrdObj;
public float GrandTotal;
public int MaxItems;
public CustOrdObject() {}
public CustOrdObject(InnerCustOrdObject[] innerCustOrdObj,
int CustID, int CustOrderID, Object OrderDate,
float GrandTotal, int innerarrlength, int innerarrpos, int MaxItems) {
this.CustID = CustID;
this.CustOrderID = CustOrderID;
this.OrderDate = OrderDate;
this.GrandTotal = GrandTotal;
this.MaxItems = MaxItems;
this.innerCustOrdObj = new InnerCustOrdObject[MaxItems];
public InnerCustOrdObject[] getInnerCustOrdObj() {
return innerCustOrdObj;
public void setInnerCustOrdObj(InnerCustOrdObject[] innerCustOrdObj) {
this.innerCustOrdObj = innerCustOrdObj;
public int getCustID() {
return CustID;
public void setCustID(int custID) {
CustID = custID;
public int getCustOrderID() {
return CustOrderID;
public void setCustOrderID(int custOrderID) {
CustOrderID = custOrderID;
public Object getOrderDate() {
return OrderDate;
public void setOrderDate(Object orderDate) {
OrderDate = orderDate;
public void setGrandTotal(float grandTotal) {
GrandTotal = grandTotal;
public float getGrandTotal() {
return GrandTotal;
public int getMaxItems() {
return MaxItems;
public void setMaxItems(int maxItems) {
MaxItems = maxItems;
public class InnerCustOrdObject implements Serializable{
public int ItemNumber;
public float UnitPrice;
public int QuantityRequired;
public float TotalPrice;
public InnerCustOrdObject() {}
public InnerCustOrdObject(int ItemNumber, float
UnitPrice, int QuantityRequired, float TotalPrice){
this.ItemNumber = ItemNumber;
this.UnitPrice = UnitPrice;
this.QuantityRequired = QuantityRequired;
this.TotalPrice = TotalPrice;
public int getItemNumber() {
return ItemNumber;
public void setItemNumber(int itemNumber) {
ItemNumber = itemNumber;
public int getQuantityRequired() {
return QuantityRequired;
public void setQuantityRequired(int quantityRequired) {
QuantityRequired = quantityRequired;
public float getTotalPrice() {
return TotalPrice;
public void setTotalPrice(float totalPrice) {
TotalPrice = totalPrice;
public float getUnitPrice() {
return UnitPrice;
public void setUnitPrice(float unitPrice) {
UnitPrice = unitPrice;
import java.awt.*;
import java.awt.event.*;
import java.io.*;
import java.text.SimpleDateFormat;
import java.util.Date;
import javax.swing.*;
import javax.swing.table.DefaultTableCellRenderer;
import javax.swing.table.DefaultTableModel;
public class CustomerOrderDetails extends CommonFeatures{
//TODO
private static int MAX_ORDERS = 200;
private static int MAX_ORDERITEMS = 100;
private static int MaxRecord;
private static int CurrentRecord = 1;
private static int currentItem;
private static int MaxItems;
private static boolean FileExists, recFileExists;
private static CustOrdObject[] orderDetails = new CustOrdObject[MAX_ORDERS];
private static InnerCustOrdObject[] innerCustOrdObj = new InnerCustOrdObject[MAX_ORDERITEMS];
private static File OrderDetailsFile = new File("CustOrdDetails.dat");
private static File OrdRecordNumStore = new File("OrdRecordNumStore.txt");
private static PrintWriter writeFile;
private static BufferedReader readFile;
private static ObjectOutputStream objOut;
private static ObjectInputStream objIn;
//Set format for date
SimpleDateFormat simpleDF = new SimpleDateFormat("dd MM yyyy");
//--<BEGINNING>--Declaring Interface Variables------------------------------------------//
private JPanel innertoppanel, innercenterpanel, innerbottompanel, innerrightpanel, innerleftpanel;
private JLabel CustIDLbl, CustOrderIDLbl, OrderedDateLbl, GrandTotLbl, ItemNumberLbl,UnitPriceLbl, QuantityReqLbl, TotPriceLbl;
private JTextField CustIDTxt, CustOrderIDTxt, OrderedDateTxt, GrandTotTxt, ItemNumberTxt, UnitPriceTxt, QuantityReqTxt, TotPriceTxt;
private JButton addrecordbtn, savebtn, externalprevbtn, externalnextbtn, internalprevbtn, internalnextbtn, gotorecordbtn, additemreqbtn;
//--<END>--Declaring Interface Variables------------------------------------------------//
public static void main(String[] args) {
final CustomerOrderDetails COD = new CustomerOrderDetails();
java.awt.EventQueue.invokeLater(new Runnable() {
public void run() {
try {
UIManager.setLookAndFeel("com.sun.java.swing.plaf.windows.WindowsLookAndFeel");
COD.createCustOrdDetailsScreen();
} catch (Exception eb) {
eb.printStackTrace();
//--<BEGINNING>--Creating CustomerOrderDetails Screen---------------------------------------//
public JFrame createCustOrdDetailsScreen() {
createDefaultFrame();
mainframe.setSize(800,500);
createContainerPanel();
containerpanel.add(createCustOrdDetailsTitle(), BorderLayout.NORTH);
containerpanel.add(createCustOrdDetailsMainPanel(), BorderLayout.CENTER);
//containerpanel.add(createCustOrdDetailsLeftNavButtons(), BorderLayout.WEST);
//containerpanel.add(createCustOrdDetailsRightNavButtons(), BorderLayout.EAST);
containerpanel.add(createCustOrdDetailsButtons(), BorderLayout.SOUTH);
mainframe.setContentPane(containerpanel);
mainframe.setLocationRelativeTo(null);
mainframe.setVisible(true);
//--<BEGINNING>--Checks to see whether CRecordNumberStore file exists-------------------------------//
if (OrdRecordNumStore.exists() == true) {
recFileExists = true;
}else {
recFileExists = false;
if (recFileExists == true) {
MaxRecord = readRecordNumber();
CurrentRecord = MaxRecord;
//readOrder();
//readInnerOrderRecord(CurrentRecord);
System.out.println("Current Record " +CurrentRecord);
System.out.println("Max Record " +MaxRecord);
}else{
MaxRecord = 1;
writeRecordNumber(MaxRecord);
CustOrderIDTxt.setText(""+MaxRecord);
System.out.println("Current Record " +CurrentRecord);
System.out.println("Max Record " +MaxRecord);
//--<END>--Checks to see whether CRecordNumberStore file exists--------------------------------------//
if(readOrder() != null){
orderDetails = (CustOrdObject[]) readOrder();
innerCustOrdObj = orderDetails[CurrentRecord].getInnerCustOrdObj();
MaxItems = orderDetails[CurrentRecord].getMaxItems();
if(CurrentRecord > 1 && CurrentRecord < MaxRecord){
externalnextbtn.setEnabled(true);
externalprevbtn.setEnabled(true);
if(CurrentRecord >= MaxRecord){
externalnextbtn.setEnabled(false);
getFieldText(CurrentRecord-1);
}else{
orderDetails[CurrentRecord] = new CustOrdObject();
currentItem = 1;
return mainframe;
//--<END>--Creating CustomerOrderDetails Screen---------------------------------------------//
public JPanel createCustOrdDetailsTitle(){
createTitlePanel();
titlepanel.setBackground(TxtfontColor);
label.setText("- Customer Order Details -");
labelpanel.setBackground(TxtfontColor);
label.setForeground(Color.white);
createbuttonpanel();
buttonpanel.setBackground(TxtfontColor) ;
buttonpanel.add(createReturnToMainMenuButton());
titlepanel.add(labelpanel, BorderLayout.WEST);
titlepanel.add(buttonpanel, BorderLayout.EAST);
return titlepanel;
public JPanel createCustOrdDetailsMainPanel(){
createmainpanel();
mainpanel.setBackground(TxtfontColor);
mainpanel.setLayout(new BorderLayout());
mainpanel.setBorder(BorderFactory.createTitledBorder(""));
mainpanel.add(createInnerTopPanel(), BorderLayout.NORTH);
mainpanel.add(createInnerCenterPanel(), BorderLayout.CENTER);
mainpanel.add(createInnerBottomPanel(), BorderLayout.SOUTH);
mainpanel.add(createInnerRightPanel(), BorderLayout.EAST);
mainpanel.add(createInnerLeftPanel(), BorderLayout.WEST);
return mainpanel;
public JPanel createInnerTopPanel(){
innertoppanel = new JPanel(new GridBagLayout());
innertoppanel.setBackground(TxtfontColor);
GridBagConstraints GBC = new GridBagConstraints();
GBC.fill = GridBagConstraints.HORIZONTAL;
//Setting Font Type and Size
Font font = new Font("Arial", Font.BOLD, 11);
CustIDLbl = new JLabel("Customer ID");
CustIDLbl.setBorder(BorderFactory.createEmptyBorder(10,10,10,10));
CustIDLbl.setFont(font);
CustIDLbl.setForeground(LblfontColor);
GBC.gridx = 1;
GBC.gridy = 1;
innertoppanel.add(CustIDLbl, GBC);
CustIDTxt = new JTextField(20);
CustIDTxt.setEditable(true);
GBC.gridx = 2;
GBC.gridy = 1;
innertoppanel.add(CustIDTxt, GBC);
GBC.gridx = 3;
GBC.gridy = 1;
innertoppanel.add(Box.createHorizontalStrut(220), GBC);
OrderedDateLbl = new JLabel("Order Date");
OrderedDateLbl.setBorder(BorderFactory.createEmptyBorder(10,10,10,10));
OrderedDateLbl.setFont(font);
OrderedDateLbl.setForeground(LblfontColor);
GBC.gridx = 4;
GBC.gridy = 1;
innertoppanel.add(OrderedDateLbl, GBC);
//Get today's date
Date todaydate = new Date();
OrderedDateTxt = new JTextField(simpleDF.format(todaydate), 20);
OrderedDateTxt.setHorizontalAlignment(JTextField.CENTER);
OrderedDateTxt.setEditable(false);
GBC.gridx = 5;
GBC.gridy = 1;
innertoppanel.add(OrderedDateTxt, GBC);
CustOrderIDLbl = new JLabel("Customer Order ID");
CustOrderIDLbl.setBorder(BorderFactory.createEmptyBorder(10,10,10,10));
CustOrderIDLbl.setFont(font);
CustOrderIDLbl.setForeground(LblfontColor);
GBC.gridx = 1;
GBC.gridy = 2;
innertoppanel.add(CustOrderIDLbl, GBC);
CustOrderIDTxt = new JTextField(20);
CustOrderIDTxt.setEditable(false);
GBC.gridx = 2;
GBC.gridy = 2;
innertoppanel.add(CustOrderIDTxt, GBC);
return innertoppanel;
public JPanel createInnerCenterPanel(){
innercenterpanel = new JPanel(new GridBagLayout());
innercenterpanel.setBackground(TxtfontColor);
innercenterpanel.setBorder(BorderFactory.createLoweredBevelBorder());
GridBagConstraints GBC = new GridBagConstraints();
GBC.fill = GridBagConstraints.HORIZONTAL;
//Setting Font Type and Size
Font font = new Font("Arial", Font.BOLD, 11);
ItemNumberLbl = new JLabel("Item Number");
ItemNumberLbl.setBorder(BorderFactory.createEmptyBorder(10,10,10,10));
ItemNumberLbl.setFont(font);
ItemNumberLbl.setForeground(LblfontColor);
GBC.gridx = 1;
GBC.gridy = 1;
innercenterpanel.add(ItemNumberLbl, GBC);
ItemNumberTxt = new JTextField(20);
GBC.gridx = 2;
GBC.gridy = 1;
innercenterpanel.add(ItemNumberTxt, GBC);
UnitPriceLbl = new JLabel("Unit Price");
UnitPriceLbl.setBorder(BorderFactory.createEmptyBorder(10,10,10,10));
UnitPriceLbl.setFont(font);
UnitPriceLbl.setForeground(LblfontColor);
GBC.gridx = 1;
GBC.gridy = 2;
innercenterpanel.add(UnitPriceLbl, GBC);
UnitPriceTxt = new JTextField(20);
//UnitPriceTxt.setEditable(false);
GBC.gridx = 2;
GBC.gridy = 2;
innercenterpanel.add(UnitPriceTxt, GBC);
QuantityReqLbl = new JLabel("Quantity Required");
QuantityReqLbl.setBorder(BorderFactory.createEmptyBorder(10,10,10,10));
QuantityReqLbl.setFont(font);
QuantityReqLbl.setForeground(LblfontColor);
GBC.gridx = 1;
GBC.gridy = 3;
innercenterpanel.add(QuantityReqLbl, GBC);
QuantityReqTxt = new JTextField(20);
//QuantityReqTxt.setEditable(false);
GBC.gridx = 2;
GBC.gridy = 3;
innercenterpanel.add(QuantityReqTxt, GBC);
TotPriceLbl = new JLabel("Total Price");
TotPriceLbl.setBorder(BorderFactory.createEmptyBorder(10,10,10,10));
TotPriceLbl.setFont(font);
TotPriceLbl.setForeground(LblfontColor);
GBC.gridx = 1;
GBC.gridy = 4;
innercenterpanel.add(TotPriceLbl, GBC);
TotPriceTxt = new JTextField(20);
//TotPriceTxt.setEditable(false);
GBC.gridx = 2;
GBC.gridy = 4;
innercenterpanel.add(TotPriceTxt, GBC);
return innercenterpanel;
public JPanel createInnerBottomPanel(){
innerbottompanel = new JPanel(new FlowLayout(FlowLayout.RIGHT));
innerbottompanel.setBackground(TxtfontColor);
//Setting Font Type and Size
Font font = new Font("Arial", Font.BOLD, 11);
GrandTotLbl = new JLabel("Grand Total");
GrandTotLbl.setBorder(BorderFactory.createEmptyBorder(10,10,10,10));
GrandTotLbl.setFont(font);
GrandTotLbl.setForeground(LblfontColor);
innerbottompanel.add(GrandTotLbl);
innerbottompanel.add(Box.createHorizontalStrut(30));
GrandTotTxt = new JTextField(20);
innerbottompanel.add(GrandTotTxt);
return innerbottompanel;
public JPanel createInnerRightPanel(){
innerrightpanel = new JPanel(new FlowLayout(FlowLayout.CENTER));
innerrightpanel.setBackground(TxtfontColor);
innerrightpanel.setLayout(new BoxLayout(navrightpanel, BoxLayout.Y_AXIS));
innerrightpanel.setBorder(BorderFactory.createLoweredBevelBorder());
innerrightpanel.setLayout(new GridBagLayout());
GridBagConstraints GBC = new GridBagConstraints();
GBC.fill = GridBagConstraints.HORIZONTAL;
internalnextbtn = new JButton(createNextButtonIcon());
GBC.gridx = 1;
GBC.gridy = 1;
internalnextbtn.addActionListener(new ActionListener(){
public void actionPerformed(ActionEvent evt){
//getInnerFieldText(currentItem);
internalprevbtn.setEnabled(true);
if(currentItem < MaxItems){
++CurrentRecord;
//readOrder();
//readInnerOrderRecord(CurrentRecord);
setInnerFieldText(currentItem);
System.out.println(CurrentRecord);//Checking RECORD_NUM
if(currentItem == MaxItems){
internalnextbtn.setEnabled(false);
innerrightpanel.add(internalnextbtn, GBC);
return innerrightpanel;
public JPanel createInnerLeftPanel(){
innerleftpanel = new JPanel(new FlowLayout(FlowLayout.CENTER));
innerleftpanel.setBackground(TxtfontColor);
innerleftpanel.setBorder(BorderFactory.createLoweredBevelBorder());
innerleftpanel.setForeground(Color.BLACK);
innerleftpanel.setLayout(new GridBagLayout());
GridBagConstraints GBC = new GridBagConstraints();
GBC.fill = GridBagConstraints.HORIZONTAL;
internalprevbtn = new JButton(createPreviousButtonIcon());
GBC.gridx = 1;
GBC.gridy = 1;
internalprevbtn.addActionListener(new ActionListener(){
public void actionPerformed(ActionEvent evt){
//getInnerFieldText(currentItem);
internalnextbtn.setEnabled(true);
if(currentItem == 1){
internalprevbtn.setEnabled(false);
if(currentItem > 0){
--currentItem;
//readOrder();
setInnerFieldText(currentItem);
innerleftpanel.add(internalprevbtn, GBC);
return innerleftpanel;
public JPanel createCustOrdDetailsButtons(){
createbuttonpanel();
buttonpanel.setBackground(TxtfontColor);
externalprevbtn = new JButton(createPreviousButtonIcon());
externalprevbtn.addActionListener(new ActionListener(){
public void actionPerformed(ActionEvent evt){
getFieldText(CurrentRecord);
externalnextbtn.setEnabled(true);
if(CurrentRecord == 1){
externalprevbtn.setEnabled(false);
if(CurrentRecord > 0){
--CurrentRecord;
setFieldText(CurrentRecord);
System.out.println(CurrentRecord);//Checking RECORD_NUM
buttonpanel.add(externalprevbtn);
addrecordbtn = new JButton("Add Record", createAddButtonIcon());
addrecordbtn.addActionListener(new ActionListener(){
public void actionPerformed(ActionEvent evt){
try{
MaxRecord = readRecordNumber();
MaxRecord++;
writeRecordNumber(MaxRecord);
//--<BEGINNING>--Clear Fields-------------------------------------------------------//
CustIDTxt.setText("");
CustOrderIDTxt.setText(""+MaxRecord);
//Get today's date
Date todaydate = new Date();
OrderedDateTxt.setText(""+simpleDF.format(todaydate));
ItemNumberTxt.setText("");
UnitPriceTxt.setText("");
QuantityReqTxt.setText("");
TotPriceTxt.setText("");
GrandTotTxt.setText("");
//--<END>--Clear Fields-------------------------------------------------------------//
externalnextbtn.setEnabled(false);
externalprevbtn.setEnabled(true);
System.out.println(MaxRecord);
} catch(Exception ec){ec.printStackTrace();}
buttonpanel.add(addrecordbtn);
savebtn = new JButton("Save Data", createSaveButtonIcon());
savebtn.addActionListener(new ActionListener(){
public void actionPerformed(ActionEvent evt){
setFieldText(CurrentRecord);
writeOrder();
writeRecordNumber(MaxRecord);
System.out.println(CurrentRecord);
System.out.println(MaxRecord);
buttonpanel.add(savebtn);
java.net.URL imageURL_AddRowIcon = CommonFeatures.class.getResource("Icons/edit_add.png");
ImageIcon AddRowIcon = new ImageIcon(imageURL_AddRowIcon);
additemreqbtn = new JButton("Add Item", AddRowIcon);
additemreqbtn.addActionListener(new ActionListener(){
public void actionPerformed(ActionEvent evt){
try{
//--<BEGINNING>--Clear Fields-------------------------------------------------------//
ItemNumberTxt.setText("");
UnitPriceTxt.setText("");
QuantityReqTxt.setText("");
TotPriceTxt.setText("");
//--<END>--Clear Fields-------------------------------------------------------------//
//CurrentRecord = MaxRecord;
currentItem++;
setInnerFieldText(currentItem);
internalnextbtn.setEnabled(false);
internalprevbtn.setEnabled(true);
System.out.println(MaxRecord);
} catch(Exception ec){ec.printStackTrace();}
buttonpanel.add(additemreqbtn);
externalnextbtn = new JButton(createNextButtonIcon());
externalnextbtn.addActionListener(new ActionListener(){
public void actionPerformed(ActionEvent evt){
getFieldText(CurrentRecord);
externalprevbtn.setEnabled(true);
if(CurrentRecord < MaxRecord){
++CurrentRecord;
setFieldText(CurrentRecord);
System.out.println(CurrentRecord);//Checking RECORD_NUM
if(CurrentRecord == MaxRecord){
externalnextbtn.setEnabled(false);
buttonpanel.add(externalnextbtn);
return buttonpanel;
//TODO
public void setFieldText(int orderID){//TODO
orderDetails[orderID].setCustID(Integer.parseInt(CustIDTxt.getText()));
orderDetails[orderID].setCustOrderID(Integer.parseInt(CustOrderIDTxt.getText()));
orderDetails[orderID].setOrderDate(OrderedDateTxt.getText());
orderDetails[orderID].setInnerCustOrdObj(innerCustOrdObj);
orderDetails[orderID].setMaxItems(MaxItems);
setInnerFieldText(currentItem);
orderDetails[orderID].setGrandTotal(Float.parseFloat(GrandTotTxt.getText()));
public void setInnerFieldText(int currentItem){//TODO
innerCustOrdObj[currentItem] = new InnerCustOrdObject();
innerCustOrdObj[currentItem].setItemNumber(Integer.parseInt(ItemNumberTxt.getText()));
innerCustOrdObj[currentItem].setUnitPrice(Float.parseFloat(UnitPriceTxt.getText()));
innerCustOrdObj[currentItem].setQuantityRequired(Integer.parseInt(QuantityReqTxt.getText()));
innerCustOrdObj[currentItem].setTotalPrice(Float.parseFloat(TotPriceTxt.getText()));
public void getFieldText(int orderID){
CustIDTxt.setText(Integer.toString(orderDetails[orderID].getCustID()));
CustOrderIDTxt.setText(Integer.toString(orderDetails[orderID].getCustOrderID()));
OrderedDateTxt.setText(""+orderDetails[orderID].getOrderDate());
currentItem = orderDetails[orderID].getMaxItems();
System.err.println("currentItem" + currentItem);
getInnerFieldText(currentItem);
GrandTotTxt.setText(Float.toString(orderDetails[orderID].getGrandTotal()));
public void getInnerFieldText(int currentItem){
ItemNumberTxt.setText(Integer.toString(innerCustOrdObj[currentItem].getItemNumber()));
UnitPriceTxt.setText(Float.toString(innerCustOrdObj[currentItem].getUnitPrice()));
QuantityReqTxt.setText(Integer.toString(innerCustOrdObj[currentItem].getQuantityRequired()));
TotPriceTxt.setText(Float.toString(innerCustOrdObj[currentItem].getTotalPrice()));
public void writeOrder(){//TODO
try {
objOut = new ObjectOutputStream(new FileOutputStream(OrderDetailsFile));
objOut.writeObject(orderDetails);
System.out.println("WORKING!");
objOut.flush();
objOut.close();
} catch (IOException e) {
e.printStackTrace();
public Object readOrder(){
Object temporaryObj;
try{
objIn = new ObjectInputStream(new FileInputStream(OrderDetailsFile));
temporaryObj = objIn.readObject();
CustOrdObject[] blah = (CustOrdObject[]) temporaryObj;
System.out.println("Outer: "+blah[1].getCustID());
InnerCustOrdObject[] whee = blah[1].getInnerCustOrdObj();
System.out.println("Inner: "+whee[1].getItemNumber());
objIn.close();
System.out.println("Read Worky!");
return temporaryObj;
}catch(Exception e){
e.printStackTrace();
System.out.println("Read No Worky!");
return null;
public void writeRecordNumber(int MaxRecord){
try{
objOut = new ObjectOutputStream(new FileOutputStream(OrdRecordNumStore));
objOut.writeObject(MaxRecord);
System.out.println("WORKING!");
objOut.flush();
objOut.close();
}catch(Exception e){e.printStackTrace();}
public int readRecordNumber() {
try {
objIn = new ObjectInputStream(new FileInputStream(OrdRecordNumStore));
int temporaryObj = Integer.parseInt(objIn.readObject().toString());
objIn.close();
System.out.println("Read Number Worky!");
return temporaryObj;
} catch (Exception e) {
e.printStackTrace();
System.out.println("Read Number No Worky!");
return -1;
}Message was edited by:
Kilik07
Message was edited by:
Kilik07ok i got reading to work to a certain extent... but the prob is i cnt seem to save my innerCustOrdObj proprly...when ever i look for a record using the gotorecordbtn, the outerobject, which is the orderDetails, seems to change but the innerCustOrdObj remains the same... heres the new code..
public class CustomerOrderDetails extends CommonFeatures{
//TODO
private static int MAX_ORDERS = 200;
private static int MAX_ORDERITEMS = 100;
private static int MaxRecord;
private static int CurrentRecord = 1;
private static int currentItem;
private static int MaxItems = 1;
private static boolean FileExists, recFileExists;
private static boolean RecordExists;
private static CustOrdObject[] orderDetails = new CustOrdObject[MAX_ORDERS];
private static InnerCustOrdObject[] innerCustOrdObj = new InnerCustOrdObject[MAX_ORDERITEMS];
private static File OrderDetailsFile = new File("CustOrdDetails.ser");
private static File OrdRecordNumStore = new File("OrdRecordNumStore.txt");
private static PrintWriter writeFile;
private static BufferedReader readFile;
private static ObjectOutputStream objOut;
private static ObjectInputStream objIn;
//Set format for date
SimpleDateFormat simpleDF = new SimpleDateFormat("dd MM yyyy");
//--<BEGINNING>--Declaring Interface Variables------------------------------------------//
private JPanel innertoppanel, innercenterpanel, innerbottompanel, innerrightpanel, innerleftpanel;
private JLabel CustIDLbl, CustOrderIDLbl, OrderedDateLbl, GrandTotLbl, ItemNumberLbl,UnitPriceLbl, QuantityReqLbl, TotPriceLbl;
private JTextField CustIDTxt, CustOrderIDTxt, OrderedDateTxt, GrandTotTxt, ItemNumberTxt, UnitPriceTxt, QuantityReqTxt, TotPriceTxt;
private JButton addrecordbtn, savebtn, externalprevbtn, externalnextbtn, internalprevbtn, internalnextbtn, gotorecordbtn, additemreqbtn;
//--<END>--Declaring Interface Variables------------------------------------------------//
public static void main(String[] args) {
final CustomerOrderDetails COD = new CustomerOrderDetails();
java.awt.EventQueue.invokeLater(new Runnable() {
public void run() {
try {
UIManager.setLookAndFeel("com.sun.java.swing.plaf.windows.WindowsLookAndFeel");
COD.createCustOrdDetailsScreen();
} catch (Exception eb) {
eb.printStackTrace();
//--<BEGINNING>--Creating CustomerOrderDetails Screen---------------------------------------//
public JFrame createCustOrdDetailsScreen() {
createDefaultFrame();
mainframe.setSize(800,500);
createContainerPanel();
containerpanel.add(createCustOrdDetailsTitle(), BorderLayout.NORTH);
containerpanel.add(createCustOrdDetailsMainPanel(), BorderLayout.CENTER);
//containerpanel.add(createCustOrdDetailsLeftNavButtons(), BorderLayout.WEST);
//containerpanel.add(createCustOrdDetailsRightNavButtons(), BorderLayout.EAST);
containerpanel.add(createCustOrdDetailsButtons(), BorderLayout.SOUTH);
mainframe.setContentPane(containerpanel);
mainframe.setLocationRelativeTo(null);
mainframe.setVisible(true);
//--<BEGINNING>--Checks to see whether CRecordNumberStore file exists-------------------------------//
if (OrdRecordNumStore.exists() == true) {
recFileExists = true;
}else {
recFileExists = false;
if (recFileExists == true) {
MaxRecord = readRecordNumber();
CurrentRecord = MaxRecord;
//readOrder();
//readInnerOrderRecord(CurrentRecord);
System.out.println("Current Record " +CurrentRecord);
System.out.println("Max Record " +MaxRecord);
}else{
MaxRecord = 1;
writeRecordNumber(MaxRecord);
CustOrderIDTxt.setText(""+MaxRecord);
System.out.println("Current Record " +CurrentRecord);
System.out.println("Max Record " +MaxRecord);
//--<END>--Checks to see whether CRecordNumberStore file exists--------------------------------------//
if(readOrder() != null){
orderDetails = (CustOrdObject[]) readOrder();
//CurrentRecord--;
//System.out.println("Current Rec Here"+CurrentRecord);
if(orderDetails[CurrentRecord] == null){
System.err.println("CustomerOrderObj 1 is null !!");
}else{
System.err.println("CustomerOrderObj 1 is not null !!");
if(orderDetails[CurrentRecord].getInnerCustOrdObj() == null){
System.err.println("InnerCustomerOrderObj is null !!");
}else{
System.err.println("InnerCustomerOrderObj is not null !!");
innerCustOrdObj = orderDetails[CurrentRecord].getInnerCustOrdObj();
MaxItems = orderDetails[CurrentRecord].getMaxItems();
if(CurrentRecord > 1 && CurrentRecord < MaxRecord){
externalnextbtn.setEnabled(true);
externalprevbtn.setEnabled(true);
if(CurrentRecord >= MaxRecord){
externalnextbtn.setEnabled(false);
getFieldText(CurrentRecord);
getInnerFieldText(MaxItems);
}else{
orderDetails[CurrentRecord] = new CustOrdObject();
currentItem = 1;
return mainframe;
//--<END>--Creating CustomerOrderDetails Screen---------------------------------------------//
public JPanel createCustOrdDetailsTitle(){
createTitlePanel();
titlepanel.setBackground(TxtfontColor);
label.setText("- Customer Order Details -");
labelpanel.setBackground(TxtfontColor);
label.setForeground(Color.white);
createbuttonpanel();
buttonpanel.setBackground(TxtfontColor) ;
buttonpanel.add(createReturnToMainMenuButton());
titlepanel.add(labelpanel, BorderLayout.WEST);
titlepanel.add(buttonpanel, BorderLayout.EAST);
return titlepanel;
public JPanel createCustOrdDetailsMainPanel(){
createmainpanel();
mainpanel.setBackground(TxtfontColor);
mainpanel.setLayout(new BorderLayout());
mainpanel.setBorder(BorderFactory.createTitledBorder(""));
mainpanel.add(createInnerTopPanel(), BorderLayout.NORTH);
mainpanel.add(createInnerCenterPanel(), BorderLayout.CENTER);
mainpanel.add(createInnerBottomPanel(), BorderLayout.SOUTH);
mainpanel.add(createInnerRightPanel(), BorderLayout.EAST);
mainpanel.add(createInnerLeftPanel(), BorderLayout.WEST);
return mainpanel;
public JPanel createInnerTopPanel(){
innertoppanel = new JPanel(new GridBagLayout());
innertoppanel.setBackground(TxtfontColor);
GridBagConstraints GBC = new GridBagConstraints();
GBC.fill = GridBagConstraints.HORIZONTAL;
//Setting Font Type and Size
Font font = new Font("Arial", Font.BOLD, 11);
CustIDLbl = new JLabel("Customer ID");
CustIDLbl.setBorder(BorderFactory.createEmptyBorder(10,10,10,10));
CustIDLbl.setFont(font);
CustIDLbl.setForeground(LblfontColor);
GBC.gridx = 1;
GBC.gridy = 1;
innertoppanel.add(CustIDLbl, GBC);
CustIDTxt = new JTextField(20);
CustIDTxt.setEditable(true);
GBC.gridx = 2;
GBC.gridy = 1;
innertoppanel.add(CustIDTxt, GBC);
GBC.gridx = 3;
GBC.gridy = 1;
innertoppanel.add(Box.createHorizontalStrut(220), GBC);
OrderedDateLbl = new JLabel("Order Date");
OrderedDateLbl.setBorder(BorderFactory.createEmptyBorder(10,10,10,10));
OrderedDateLbl.setFont(font);
OrderedDateLbl.setForeground(LblfontColor);
GBC.gridx = 4;
GBC.gridy = 1;
innertoppanel.add(OrderedDateLbl, GBC);
//Get today's date
Date todaydate = new Date();
OrderedDateTxt = new JTextField(simpleDF.format(todaydate), 20);
OrderedDateTxt.setHorizontalAlignment(JTextField.CENTER);
OrderedDateTxt.setEditable(false);
GBC.gridx = 5;
GBC.gridy = 1;
innertoppanel.add(OrderedDateTxt, GBC);
CustOrderIDLbl = new JLabel("Customer Order ID");
CustOrderIDLbl.setBorder(BorderFactory.createEmptyBorder(10,10,10,10));
CustOrderIDLbl.setFont(font);
CustOrderIDLbl.setForeground(LblfontColor);
GBC.gridx = 1;
GBC.gridy = 2;
innertoppanel.add(CustOrderIDLbl, GBC);
CustOrderIDTxt = new JTextField(20);
//CustOrderIDTxt.setEditable(false);
GBC.gridx = 2;
GBC.gridy = 2;
innertoppanel.add(CustOrderIDTxt, GBC);
return innertoppanel;
public JPanel createInnerCenterPanel(){
innercenterpanel = new JPanel(new GridBagLayout());
innercenterpanel.setBackground(TxtfontColor);
innercenterpanel.setBorder(BorderFactory.createLoweredBevelBorder());
GridBagConstraints GBC = new GridBagConstraints();
GBC.fill = GridBagConstraints.HORIZONTAL;
//Setting Font Type and Size
Font font = new Font("Arial", Font.BOLD, 11);
ItemNumberLbl = new JLabel("Item Number");
ItemNumberLbl.setBorder(BorderFactory.createEmptyBorder(10,10,10,10));
ItemNumberLbl.setFont(font);
ItemNumberLbl.setForeground(LblfontColor);
GBC.gridx = 1;
GBC.gridy = 1;
innercenterpanel.add(ItemNumberLbl, GBC);
ItemNumberTxt = new JTextField(20);
GBC.gridx = 2;
GBC.gridy = 1;
innercenterpanel.add(ItemNumberTxt, GBC);
UnitPriceLbl = new JLabel("Unit Price");
UnitPriceLbl.setBorder(BorderFactory.createEmptyBorder(10,10,10,10));
UnitPriceLbl.setFont(font);
UnitPriceLbl.setForeground(LblfontColor);
GBC.gridx = 1;
GBC.gridy = 2;
innercenterpanel.add(UnitPriceLbl, GBC);
UnitPriceTxt = new JTextField(20);
//UnitPriceTxt.setEditable(false);
GBC.gridx = 2;
GBC.gridy = 2;
innercenterpanel.add(UnitPriceTxt, GBC);
QuantityReqLbl = new JLabel("Quantity Required");
QuantityReqLbl.setBorder(BorderFactory.createEmptyBorder(10,10,10,10));
QuantityReqLbl.setFont(font);
QuantityReqLbl.setForeground(LblfontColor);
GBC.gridx = 1;
GBC.gridy = 3;
innercenterpanel.add(QuantityReqLbl, GBC);
QuantityReqTxt = new JTextField(20);
//QuantityReqTxt.setEditable(false);
GBC.gridx = 2;
GBC.gridy = 3;
innercenterpanel.add(QuantityReqTxt, GBC);
TotPriceLbl = new JLabel("Total Price");
TotPriceLbl.setBorder(BorderFactory.createEmptyBorder(10,10,10,10));
TotPriceLbl.setFont(font);
TotPriceLbl.setForeground(LblfontColor);
GBC.gridx = 1;
GBC.gridy = 4;
innercenterpanel.add(TotPriceLbl, GBC);
TotPriceTxt = new JTextField(20);
TotPriceTxt.setEditable(false);
TotPriceTxt.addFocusListener(new FocusAdapter(){
public void focusGained(FocusEvent evt){
TotPriceTxt.setText(""+Integer.parseInt(UnitPriceTxt.getText())*Integer.parseInt(QuantityReqTxt.getText()));
GBC.gridx = 2;
GBC.gridy = 4;
innercenterpanel.add(TotPriceTxt, GBC);
return innercenterpanel;
public JPanel createInnerBottomPanel(){
innerbottompanel = new JPanel(new FlowLayout(FlowLayout.RIGHT));
innerbottompanel.setBackground(TxtfontColor);
//Setting Font Type and Size
Font font = new Font("Arial", Font.BOLD, 11);
GrandTotLbl = new JLabel("Grand Total");
GrandTotLbl.setBorder(BorderFactory.createEmptyBorder(10,10,10,10));
GrandTotLbl.setFont(font);
GrandTotLbl.setForeground(LblfontColor);
innerbottompanel.add(GrandTotLbl);
innerbottompanel.add(Box.createHorizontalStrut(30));
GrandTotTxt = new JTextField(20);
innerbottompanel.add(GrandTotTxt);
return innerbottompanel;
public JPanel createInnerRightPanel(){
innerrightpanel = new JPanel(new FlowLayout(FlowLayout.CENTER));
innerrightpanel.setBackground(TxtfontColor);
innerrightpanel.setLayout(new BoxLayout(navrightpanel, BoxLayout.Y_AXIS));
innerrightpanel.setBorder(BorderFactory.createLoweredBevelBorder());
innerrightpanel.setLayout(new GridBagLayout());
GridBagConstraints GBC = new GridBagConstraints();
GBC.fill = GridBagConstraints.HORIZONTAL;
internalnextbtn = new JButton(createNextButtonIcon());
GBC.gridx = 1;
GBC.gridy = 1;
internalnextbtn.addActionListener(new ActionListener(){
public void actionPerformed(ActionEvent evt){
getInnerFieldText(currentItem);
internalprevbtn.setEnabled(true);
if(currentItem < MaxItems){
++currentItem;
orderDetails[CurrentRecord].getInnerCustOrdObj();
setInnerFieldText(currentItem);
System.out.println("Current Item" + currentItem);
if(currentItem == MaxItems){
internalnextbtn.setEnabled(false);
innerrightpanel.add(internalnextbtn, GBC);
return innerrightpanel;
public JPanel createInnerLeftPanel(){
innerleftpanel = new JPanel(new FlowLayout(FlowLayout.CENTER));
innerleftpanel.setBackground(TxtfontColor);
innerleftpanel.setBorder(BorderFactory.createLoweredBevelBorder());
innerleftpanel.setForeground(Color.BLACK);
innerleftpanel.setLayout(new GridBagLayout());
GridBagConstraints GBC = new GridBagConstraints();
GBC.fill = GridBagConstraints.HORIZONTAL;
internalprevbtn = new JButton(createPreviousButtonIcon());
GBC.gridx = 1;
GBC.gridy = 1;
internalprevbtn.addActionListener(new ActionListener(){
public void actionPerformed(ActionEvent evt){
getInnerFieldText(currentItem);
internalnextbtn.setEnabled(true);
if(currentItem == 1){
internalprevbtn.setEnabled(false);
if(currentItem > 0){
--currentItem;
orderDetails[CurrentRecord].getInnerCustOrdObj();
setInnerFieldText(currentItem);
System.out.println("Current Item" + currentItem);
innerleftpanel.add(internalprevbtn, GBC);
return innerleftpanel;
public JPanel createCustOrdDetailsButtons(){
createbuttonpanel();
buttonpanel.setBackground(TxtfontColor);
externalprevbtn = new JButton(createPreviousButtonIcon());
externalprevbtn.addActionListener(new ActionListener(){
public void actionPerformed(ActionEvent evt){
getFieldText(CurrentRecord);
externalnextbtn.setEnabled(true);
if(CurrentRecord == 1){
externalprevbtn.setEnabled(false);
if(CurrentRecord > 0){
--CurrentRecord;
setFieldText(CurrentRecord);
System.out.println("Current Record " + CurrentRecord);//Checking RECORD_NUM
buttonpanel.add(externalprevbtn);
addrecordbtn = new JButton("Add Record", createAddButtonIcon());
addrecordbtn.addActionListener(new ActionListener(){
public void actionPerformed(ActionEvent evt){
try{
MaxRecord = readRecordNumber();
MaxRecord++;
CurrentRecord = MaxRecord;
orderDetails[CurrentRecord] = new CustOrdObject();
writeRecordNumber(MaxRecord);
MaxItems = 1;
innerCustOrdObj[MaxItems] = new InnerCustOrdObject();
//--<BEGINNING>--Clear Fields-------------------------------------------------------//
CustIDTxt.setText("");
CustOrderIDTxt.setText(""+MaxRecord);
//Get today's date
Date todaydate = new Date();
OrderedDateTxt.setText(""+simpleDF.format(todaydate));
ItemNumberTxt.setText("");
UnitPriceTxt.setText("");
QuantityReqTxt.setText("");
TotPriceTxt.setText("");
GrandTotTxt.setText("");
//--<END>--Clear Fields-------------------------------------------------------------//
externalnextbtn.setEnabled(false);
externalprevbtn.setEnabled(true);
System.out.println(MaxRecord);
} catch(Exception ec){ec.printStackTrace();}
buttonpanel.add(addrecordbtn);
savebtn = new JButton("Save Data", createSaveButtonIcon());
savebtn.addActionListener(new ActionListener(){
public void actionPerformed(ActionEvent evt){
setFieldText(CurrentRecord);
setInnerFieldText(MaxItems);
writeOrder();
writeRecordNumber(MaxRecord);
System.out.println(CurrentRecord);
System.out.println(MaxRecord);
buttonpanel.add(savebtn);
java.net.URL imageURL_AddRowIcon = CommonFeatures.class.getResource("Icons/edit_add.png");
ImageIcon AddRowIcon = new ImageIcon(imageURL_AddRowIcon);
additemreqbtn = new JButton("Add Item", AddRowIcon);
additemreqbtn.addActionListener(new ActionListener(){
public void actionPerformed(ActionEvent evt){
try{
//--<BEGINNING>--Clear Fields-------------------------------------------------------//
ItemNumberTxt.setText("");
UnitPriceTxt.setText("");
QuantityReqTxt.setText("");
TotPriceTxt.setText("");
//--<END>--Clear Fields-------------------------------------------------------------//
//CurrentRecord = MaxRecord;
MaxItems++;
innerCustOrdObj[MaxItems] = new InnerCustOrdObject();
System.out.println("Max Items "+MaxItems);
currentItem = MaxItems;
orderDetails[CurrentRecord].setMaxItems(MaxItems);
///setInnerFieldText(currentItem);
internalnextbtn.setEnabled(false);
internalprevbtn.setEnabled(true);
} catch(Exception ec){ec.printStackTrace();}
buttonpanel.add(additemreqbtn);
externalnextbtn = new JButton(createNextButtonIcon());
externalnextbtn.addActionListener(new ActionListener(){
public void actionPerformed(ActionEvent evt){
getFieldText(CurrentRecord);
externalprevbtn.setEnabled(true);
if(CurrentRecord < MaxRecord){
++CurrentRecord;
setFieldText(CurrentRecord);
System.out.println(CurrentRecord);//Checking RECORD_NUM
if(CurrentRecord == MaxRecord){
externalnextbtn.setEnabled(false);
buttonpanel.add(externalnextbtn);
gotorecordbtn = new JButton("Go To Record", createGotoButtonIcon());
gotorecordbtn.addActionListener(new ActionListener() {
public void actionPerformed(ActionEvent evt){
* The text from the GotorecordTxt textfield will be taken and assigned
* to a temporary integer variable called Find.
int Find = Integer.parseInt(CustOrderIDTxt.getText());
for(int j=1; j <= MaxRecord; j++){
* Using a for loop, each record can be read using the readCustRecord
* method.
getFieldText(j);
* An if condition is utilized to check whether the temporary stored variable, Find,
* matches a field in a record. If this record is found, then using the RecordExists
* which was declared at the top, either a true or false statement can be assigned
* If the record exists, then a true statement will be assigned, if not a false
* statement will be assigned.
if(orderDetails[j].getCustOrderID() == Find){
RecordExists = true;
break;
}else{
RecordExists = false;
if(RecordExists == false){
* If the RecordExists is assigned a false statement, then a message will be
* displayed to show that the record does not exist.
JOptionPane.showMessageDialog(null, "Record Does Not Exist!", "Error Message", JOptionPane.ERROR_MESSAGE, createErrorIcon());
}else{
getFieldText(Find);
buttonpanel.add(gotorecordbtn);
return buttonpanel;
//TODO
public void setFieldText(int orderID){//TODO
orderDetails[orderID].setCustID(Integer.parseInt(CustIDTxt.getText()));
orderDetails[orderID].setCustOrderID(Integer.parseInt(CustOrderIDTxt.getText()));
orderDetails[orderID].setOrderDate(OrderedDateTxt.getText());
orderDetails[orderID].setInnerCustOrdObj(innerCustOrdObj);
orderDetails[orderID].setMaxItems(MaxItems);
setInnerFieldText(currentItem);
orderDetails[orderID].setGrandTotal(Float.parseFloat(GrandTotTxt.getText()));
public void setInnerFieldText(int currentItem){//TODO
innerCustOrdObj[currentItem] = new InnerCustOrdObject();
innerCustOrdObj[currentItem].setMaxItems(MaxItems);
innerCustOrdObj[currentItem].setItemNumber(Integer.parseInt(ItemNumberTxt.getText()));
innerCustOrdObj[currentItem].setUnitPrice(Float.parseFloat(UnitPriceTxt.getText()));
innerCustOrdObj[currentItem].setQuantityRequired(Integer.parseInt(QuantityReqTxt.getText()));
innerCustOrdObj[currentItem].setTotalPrice(Float.parseFloat(TotPriceTxt.getText()));
public void getFieldText(int orderID){
CustIDTxt.setText(Integer.toString(orderDetails[orderID].getCustID()));
CustOrderIDTxt.setText(Integer.toString(orderDetails[orderID].getCustOrderID()));
OrderedDateTxt.setText(""+orderDetails[orderID].getOrderDate());
currentItem = orderDetails[orderID].getMaxItems();
orderDetails[orderID].getInnerCustOrdObj();
System.err.println("currentItem" + currentItem);
//getInnerFieldText(currentItem);
GrandTotTxt.setText(Float.toString(orderDetails[orderID].getGrandTotal()));
public void getInnerFieldText(int currentItem){
ItemNumberTxt.setText(Integer.toString(innerCustOrdObj[currentItem].getItemNumber()));
UnitPriceTxt.setText(Float.toString(innerCustOrdObj[currentItem].getUnitPrice()));
QuantityReqTxt.setText(Integer.toString(innerCustOrdObj[currentItem].getQuantityRequired()));
TotPriceTxt.setText(Float.toString(innerCustOrdObj[currentItem].getTotalPrice()));
public void writeOrder(){//TODO
try {
objOut = new ObjectOutputStream(new FileOutputStream(OrderDetailsFile));
objOut.writeObject(orderDetails);
System.out.println("WORKING!");
objOut.flush();
objOut.close();
} catch (IOException e) {
e.printStackTrace();
public Object readOrder(){
Object temporaryObj;
try{
objIn = new ObjectInputStream(new FileInputStream(OrderDetailsFile));
temporaryObj = objIn.readObject();
CustOrdObject[] blah = (CustOrdObject[]) temporaryObj;
/* System.out.println("Outer: "+blah[1].getCustID());
InnerCustOrdObject[] whee = blah[1].getInnerCustOrdObj();
System.out.println("Inner: "+whee[1].getItemNumber());*/
objIn.close();
System.out.println("Read Worky!");
return temporaryObj;
}catch(Exception e){
e.printStackTrace();
System.out.println("Read No Worky!");
return null;
public void writeRecordNumber(int MaxRecord){
try{
objOut = new ObjectOutputStream(new FileOutputStream(OrdRecordNumStore));
objOut.writeObject(MaxRecord);
System.out.println("WORKING!");
objOut.flush();
objOut.close();
}catch(Exception e){e.printStackTrace();}
public int readRecordNumber() {
try {
objIn = new ObjectInputStream(new FileInputStream(OrdRecordNumStore));
int temporaryObj = Integer.parseInt(objIn.readObject().toString());
objIn.close();
System.out.println("Read Number Worky!");
return temporaryObj;
} catch (Exception e) {
e.printStackTrace();
System.out.println("Read Number No Worky!");
return -1;
}Message was edited by:
Kilik07 -
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