Re: Skype To-Go Rates

I live in the USA, and 99% of my calls are from upstate NY to New York City - I cant find what the rates are for these calls. What is the rate for individual call within USA.
I have subscription, and I buy credit on-line.

Hello,
2.3 cents per minute or part thereof. This rate is for all calls to and within the US from any country.
Your location is irrelevant.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Similar Messages

Skype To-Go Rates

Hi, I live in the US and my parents live in Germany. I have a skype to Go Number for me to cal them. I also have a Unlimited Germany Subscription. Would I be Charged anything if I call from my registered phone ? I'm kind of confused with the connection fee and everything. Please let me know.
Solved!
Go to Solution.

Hello,
SkypeToGo will use your Unlimited Subscription. There will be no connection fee.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype Rate Page is not working

When ever I use http://www.skype.com/en/rates/ and I enter a country in the "Search for the country/region you want to call" input field and push the button, then nothing happens. I tried this with different browsers IE, Chrome, Firefox and logged in or not. Always the same effect. Friends have the same problem.
In the Console a error is shown:
who can tell me hao to get the rate information for India and if a subcription is available.

If I enter http://www.skype.com/en/rates/?country=IN then I see only:
and the message "You will not be able to call landlines or mobiles in India from Skype when you're inside India". But no rates at all. I located in germany and I did two calls to india (landline and mobile) both working and be charged with 0.011 €/min. But I see not rate info on the webpage
(independend of the browser). Even a refresh (F5) does not change anything.
When I use http://www.skype.com/en/rates/?country=DE then i even see no rates and no warning (like for india).
I have the effect on multible devices (windows PC, iPad, ...), so I belive it is not on my side and mor a web server topic.

Skype Call to India Subscription Rates

Hello, I am currently in Germany and would like to take Monthly Subscription plan, but when I search @ https://www.skype.com/en/rates/?nu=subs-calling with India (or even any other country) No subsription plan is visible. I tried all other internal links on the page as well but could not find any rates or subscription details. Please inform how can I purchase and low tariff plan for India. Regards,
Rahul

AnilThomas wrote:
1. if I am at a place outside India how will Skype know that I am calling from outside India ?
2. Do I need tochange any region settings or any other settings in my mobile or profile.
Hello and welcome to the Skype Community.
1. Your IP address tells us your exact location at any given time.
2. No. You don't need to change anything.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype rates

I am little bit confuse about the International calling rates of the skype. plz tell me is 0.7 cent means less than 1 cent or it's 7 cent . and 0.7 cent is also applicable on indian calling . and in the skype has any kind of indian unlimited calling scheme.

Hi and welcome to the Skype Community,
The Skype rates are only depending on the calling destination (in your case Suriname) regardless from where you are calling from. So simply look up Suriname on the Skype rates page and you have the information you are looking for www.skype.com/go/rates
Follow the latest Skype Community News
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Skype call rates

I got skype credit for one month . it says I can have 120mins of calls . But every month it is saying Idon't have enough credit yet I haven't use all my min. sometimes I can make clls only 70-80 mins per month . system is not giving me 120mins per month. but I am paying £8.00 per month.

Teddychu2001 wrote:
I saw many post explaining about free call from skype to skype. But what I want to know is the exact cost specially for international calls.
1. How much does it cost per min if I am located in Australia locally?
2. How much does it cost per min if I am in other countries eg Philipphine and China?
3. Will I be charged if I receive calls from people using landline or mobile phone (not skype) in other countries? Also same question in same country?
Hello and welcome to the Skype Community!
With Skype there is no such thing as an international call. All calls are local worldwide. Your location is irrelevant.
1. Your location is irrelevant. Calling costs depend only on the country you are calling TO. All our rates are here: http://www.skype.com/en/rates/#FR
2. Your location is irrelevant.
3. Skype doesn't change to receive calls.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

HELP! New User: Can't get rates from Skype Website

I need to know rates calling from USA to Germany and from Germany to US. When I search at http://www.skype.com/en/rates/ I get a spinning cursor and nothing else. How do I get info on the rates? Tried to enter "France" but gort same thing

Try using the Windows Install Clean Up Utility to remove all those files and we can go from there. Here:
http://support.microsoft.com/kb/290301/
Rachyl

My skype number is already being used by another b...

I just bought a Skype number and minutes. When I call the number, I hear a greeting for a local business here in town.
Has it been provisioned correctly?

Hi, 1800unlocks, and welcome to the Community,
Excellent question, and one which only Skype Customer Service can answer as we here in the Community do not have the tools to test and resolve such issues. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of existing problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and - very important! - choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent. Please see also this:
http://community.skype.com/t5/Rates-and-subscriptions/Tech-support-does-not-enter-chat-session/m-p/3...
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

My skype number is already listed on 2 websites

I got a skype number yesterday and I have been receiving calls from customers of a travel website who seem to have disappeared.
Can I get my skype number changed?
Any help will be appreciated.

Hi, 1800unlocks, and welcome to the Community,
Excellent question, and one which only Skype Customer Service can answer as we here in the Community do not have the tools to test and resolve such issues. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of existing problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and - very important! - choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent. Please see also this:
http://community.skype.com/t5/Rates-and-subscriptions/Tech-support-does-not-enter-chat-session/m-p/3...
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype Subscriptions offers not working. Help ASAP

I'm a new customer whos trying to get the special offer of $4.99 for a skype premiun package but whenever I try to but the product is asking me for $8.99 a month. HELP

Hello and welcome to the Skype Community.
This site appears to be working normally:
http://www.skype.com/en/rates/
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Price for skype number and yearly subscription

Hi,
I would like to get a skype number and get a yearly subscription for unlimited calling to america. I understand that there is a discount for doing them together though I cant seem to find what it is and how much it will cost me monthly for such a plan.
Also am I correct that I can use the above plan with my smart phone?
Thanks for your help.

Hi and welcome to Skype Community.
You can get a discount when you purchase a Skype Number depending on which subscription duration you prefer. However, this may only happen if you have an active calling subscription during your purchase.
What you can do is to buy the calling subscription first to the country of your choice. Specific details including the price can be viewed here:
http://www.skype.com/en/rates/
Just type the country you prefer on the search box and press Enter.
After a successful purchase, you may then buy a Skype Number next. You may get a 33% discount for a 3 month subscription and up to 50% discount for a 12 month subscription.
You may learn more about Skype Number from here:
http://www.skype.com/en/offers/skype-number/
And yes, you can use Skype on your smartphone as long as the device you have is Skype-supported. Check out which mobile phones are currently supported by Skype from here:
http://www.skype.com/en/download-skype/skype-for-mobile/
Hope this helps.
Did my reply answer your question? Mark it as a solution to help others, Thanks.

[ URGENT ] - Skype website that gets your IP!

This is an urgent topic!
Please read all information!
I've recently been a victim in a host kick... someone asked me skype what was my skype name and then I was kicked offline for 5 minutes!
I later found out this website: skype2ip.org - They state they're partnered with Skype/Microsoft even though they are clearly not...
Could you guys tell me what I can do? These people are giving my IP out when I do NOT want them to.

gerodim wrote:
I may be interested in the worldwite subscription but the website does not give me the possibility to check the details and/or purchase this subscription.
Hello and welcome to the Skype Community.
Go to http://www.skype.com/en/rates/#FR > Popular Destinations [e.g. United States] > Unlimited World see details.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype obduracy.

Customer service ?
" Hello Ree-Ann B
I suppose there is no point in me stating that you did NOT read the entire e-mail Ree-Ann B, as a different Customer Service person answers each sorry e-mail in this shambles.
I have already stated clearly that I wish my entire Skype call charge history; that means since I started using Skype.
Also, what are the nationality of your various Skype Customer Service people who have participated in this now enormous e-mail and where is the call-centre that they   exist? -   I ask this as I can only assume their failure to understand English is because it is not their first language.
Paying Customer
----Original Message----
From: [email protected]
Date: 03/07/2013 17:15
To: <Paying Customer email>
Subj: RE: Detailed breakdown of credit and usage. and Corporate **bleep** retention <<#1876634-3604149#>>
Hello Paying Customer,
Thank you for getting back to us.
We understand your request for the detailed breakdown of your Skype Credit and usage on your Skype account. We know how important it is to have the issue fixed and we will do our best to look into this for you.
To assist you further on your request, can you please specify from what date would you like us to send your call history alongside the call costs?
Additionally, please note that we are unable to send you the breakdown of your Purchase History as it is readily available on your Skype account. Please go to this link to see your Purchase History:
https://secure.skype.com/account/purchase/history/orders (https://secure.skype.com/account/purchase/history/orders)
As an added note, auto-recharge automatically tops up your Skype Credit when your balance falls below a certain figure (typically $3 /€2 / £2). This ensures you never run out of credit and prevents calls ending mid-conversation. In your case, you are automatically top up when your Skype credit falls to £2.
With Auto-recharge, your credit card or PayPal account is debited in the same way as if you were making a manual purchase, although once enabled there is no need to approve each recharge.
Auto-recharge is turned on by default when you first add credit to your Skype account. The amount you first credit to your account will be the amount that gets topped up automatically.
Thank you for your patience and understanding. Should any further issues arise, please feel free to contact us again.
We’d also like to advise you to update your Skype profile with the latest details. This will help us to provide you with the best possible solution more quickly and protect your account from abuse.
To learn how to update your Skype profile:
https://support.skype.com/faq/FA12314/ (https://support.skype.com/faq/FA12314/)
Best regards,
Ree-Ann B.
Skype Customer Service
-- Original Message ---
From: "Paying Customer"
Received: 7/3/13 9:56:22 AM GMT+08:00
To: Customer Service Operatives SUPERVISOR <[email protected]>
Subject: RE: Detailed breakdown of credit and usage. and Corporate **bleep** retention
The incompetence, inattentiveness and disdain shown by   your Skype operatives is disturbing.
I re-iterate my request for my entire call usage charges and auto recharges from my account inception.
Please read the entire e-mail before replying.
If I receive another idiotic prevarication I will send this to your Corporate masters; I have jumped through your hoops over a simple enquiry for long enough
Paying Customer
----Original Message----
From: [email protected]
Date: 03/07/2013 2:33
To: <Paying Customer>
Subj: RE: Detailed breakdown of credit and usage. and Corporate **bleep** retention <<#1876634-3604149#>>
Hello,
Thank you for your reply.
We understand your concern that you would like to view your call history and cost. We can assist you about it.
You can view your call history, simply sign in to your Skype account:
https://secure.skype.com/account/call-history ()
You can only view your call history for the last six months in your account. However, if you need details of any call history older than six months, we can provide it to you on request.
Important: We do not store any information about any Skype-to-Skype voice or video calls, only calls to mobiles or landlines using your Skype Credit or subscription.
Should you need any further assistance or have additional questions please do not hesitate to contact us again.
We’d also like to advise you to update your Skype profile with the latest details. This will help us to provide you with the best possible solution more quickly and protect your account from abuse.
To learn how to update your Skype profile:
https://support.skype.com/faq/FA12314/ (https://support.skype.com/faq/FA12314/)
Best regards,
Myzel Anne D. M.
Skype Customer Service
--- Original Message ---
From: "Paying Customer"
Received: 7/3/13 9:22:07 AM GMT+08:00
To: <[email protected]>
Subject: RE: Detailed breakdown of credit and usage. and Corporate **bleep** retention
Dear jokers
Since your Link viz http://webmail.tiscali.co.uk/cp/ps/Mail/widgets/MailMessageBody?d=tiscali.co.uk&contentSeed=d63d9&u=...
is non-functional   I will jump through your banal hoops here:
1. What was the total cost of a recent order? > all my 'orders' are in £11:50 aliquots
2. When did that order occur (dd/mm/yy)?    >
June 30, 2013 724400xxxxxxxxx (https://secure.skype.com/wallet/account/orders/724400xxxxxxxxx) Auto-recharge on low balance PayPal £11.50 Delivered
3. How did you pay? Previous payment method (CC, Paypal, Skrill, Other, Never paid). >Paypal
4. Please provide 2 numbers you have recently called/contacted from Skype.. >0790785xxxx : 07561xxxxxx : 61421xxxxxxx
5. What is the email address you provided at registration?   > Paying Customer
I now await a complete list of all the call costs and recharges ( £10 + £1:50 ) since my account inception
Yours retentativaly
Paying Customer
----Original Message----
From: [email protected]
Date: 03/07/2013 1:43
To: <Paying Customer>
Subj: RE: Detailed breakdown of credit and usage. <<#1876634-3604149#>>
Hello,
Thank you for your reply.
We understand that you wish to know all the charges made on your Skype account including the charges made for each call that you have done. We would be more than happy to assist you with this.
To view your usage history, please sign in to your account and in the Account details section, click Show purchase history.
You can see a detailed list of the calls you have made and their exact cost. Just sign in to your account here: https://secure.skype.com/account (https://secure.skype.com/account) and in the Account details section, click View usage history.
You can only view your call history for the last six months in your account. However, if you need details of any call history older than six months, we can provide it to you on request.
>Important: We do not store any information about any Skype-to-Skype voice or video calls, only calls to mobiles or landlines using your Skype Credit or subscription.
Before providing you with your call history, to protect your safety and privacy, we first need to verify that you are the owner of this Skype account.
To help you resolve this issue more quickly, you can talk to one of our live chat support representatives, who will gladly help you further.
You will need to make sure that you enter your correct Skype Name and the email address that you have used to contact us.
After you enter your Skype Name and email address, you will be linked directly to one of our support representatives who can help you through a live chat session. The session screen may vary depending on the browser that you are using. If the Response button is greyed out, simply press the Enter (Return) key on your keyboard after you type a response.
Before contacting us, make sure that you have the following information ready for verification purposes:
1. What was the total cost of a recent order?
2. When did that order occur (dd/mm/yy)?
3. How did you pay? Previous payment method (CC, Paypal, Skrill, Other, Never paid).
4. Please provide 2 numbers you have recently called/contacted from Skype.
5. What is the email address you provided at registration?
When you have your verification details ready, follow this link:
Alternatively, you can also complete the verification process by replying to this email with the above information.
Once we receive this information, we can provide you with your call history.
Please send us the above requested information by replying to this e-mail. We will be looking forward to your response so we can assist you further.
Best Regards Kenneth Wilson V.
Skype Customer Service
--- Original Message ---
From: "Paying Customer"
Received: 7/3/13 8:21:33 AM GMT+08:00
To: <[email protected]>
Subject: RE: Detailed breakdown of credit and usage.
Dear Julie Ann S
I have never asked for any refund, I only ask
that I can check my call usage against credit.( incidently what
relevance "Unfortunately, we are unable to provide you a refund for
the Skype Credit that was used in your account. As per Skype Refund
Policy, we can only issue a refund for Skype Credit if one makes a
refund request within 15 days of that purchase and if the Skype Credit
is unused. " has to do with my enquiry is moot, but regardless
if I did ask for a refund, WHICH I AM NOT DOING, it would fall
WITHIN your guidelines. )
Please forward me a complete purchase
and usage history of my account.
Yours sincerely
Paying Customer
----Original Message----
From: [email protected]
Date:
02/07/2013 10:15
To: <Paying Customer>
Subj: RE:
Detailed breakdown of credit and usage. <<#1876634-3604149#>
>
Hello,
Thank you for your reply.
We apologize that the link that was given to you does not include the time
when you purchase the subscription. However, you can check the
purchases that made on your account except the time.
Unfortunately, we are unable to provide you a refund for the Skype
Credit that was used in your account. As per Skype Refund Policy, we
can only issue a refund for Skype Credit if one makes a refund request
within 15 days of that purchase and if the Skype Credit is unused.
To avoid this in the future, we suggest that you can purchase a
calling subscription that suites your needs. You can find the available
subscription by following this link: http://www.skype.com/en/rates/(http://www.skype.com/en/rates/
. Please don't forget to type on the country that you wish to have
unlimited calls with.
If you have queries on purchasing subscription, you can also contact us via live chat to talk to one of our support representatives.
To start the live chat, please
follow this link:
Should any further issues arise, please feel free to
contact us again.
Best regards,
Julie Ann S.
Skype Customer
Service
the whole thing exceeds the 20000 character limit hence the double post
[Edited by moderator to remove private information]

"-- Original Message ---
From:"Paying Customer"
Received from>>>>To: Enrico C.?
<[email protected]>
Subject: RE: Detailed breakdown of credit and
usage.
Dear Enrico C.
Purchase history can be accessed by
date through that Link but not the actual time that purchase was
made..... and why is that ?
I presume that your stating "We understand your concerns regarding your charges and recharge information you want from your account.
Don't worry, we are very much willing to look in to this for you and see what we can do. "   means that that issue is still open ?
I am no futher in resolving the veracity of my last auto recharge so if you cannot
resolve it I can only ask for my entire call usage charges from my account inception and all auto recharges to calculate my credit status at the last auto recharge,
And what relevance updating my Skype profile has to my enquiry escapes
me.
Yours Sincerely
Paying Customer
----Original Message----
From:
Date:01/07/2013 19:42
To:<Paying Customer>
Subj: REetailed breakdown of credit and usage. <<#1876634-3604149#>
>>>>
Hello
Customer Name,
Thank you for contacting Skype Customer Service.
We understand your concerns regarding your charges and recharge information you want from your account.
Don't worry, we are very much willing to look in to this for you and see what we can do.
We do apologize if this has caused you some inconvenience, that you still need to contact us here in Skype.
This link which was given to you from the previous email for your callhistory contains the number, time, date and price of the calls you've made: https://secure.skype.com/account/call-history
(https://secure.skype.com/account/call-history
Please be informed that those are accurate data in which you are being charged
for the correct timing. It is helpful if you will also check your purcahse history so you'll know from what time to what time the new 10pounds has been delivered.
You may check your purchase history on this link:
https://secure.skype.com/account/purchase/history/ordershttps://secure.skype.com/account/purchase/hi...
We hope you found this answer helpful. Should you need any further assistance or have additional questions please do not hesitate to contact us again.
We’d also like to advise you to update your Skype profile with the latest details. This will help us to provide you with the best possible solution more quickly and protect your account from abuse.
To learn how to update your Skype profile:
https://support.skype.com/faq/FA12314/https://support.skype.com/faq/FA12314/
Best regards,
Enrico C.
Skype Customer Service
--- Original Message ---
From: "Paying Customer
Received: 7/1/13 9:29:15 PM GMT+08:00
To: <[email protected]>
Subject: RE: Detailed breakdown of credit and usage.
Dear Lou Belle L.
Thank you for your speedy reply; I did gather that £2 was the autorecharge reset.
Can you tell me how/IF to corelate the running usage tally with your real time credit
status ? ( think bank statement where you actually have a start credit amount to deduct cash usage and rationalise your account final total ) Your system has no initial credit term of reference hence no way to determine your credit status except the   amount shown in your Skype gui after you log in, so it is impossible to verify your charges.
This I phrased as "Your system seems not to operate with credit and debit on a referenceable manner ( how much and to whom calls made between auto recharge
which makes checking accountability impossible to ascertain." in my first query.
To call a spade a spade, after I had finished using the    paid call part of your facility, I was sure that I had over £2    credit, when I looked at the still open Skype gui several hours
later I had received a recharge of £10 and have no way of verifying the veracity of that recharge justification.
Yours accountably
Paying Customer
Original Message----
From: [email protected]
Date: 01/07/2013 3:29
To:<Paying Customer>
Subj:RE: Detailed breakdown of credit and usage. <<#1876634-
3604149#>>
Hello Paying Customer,
Thank you for contacting Skype Customer Service.
We understand your concerns regarding your auto-recharge and call history. We
will be glad to look into this for you.
Auto-recharge automatically tops up your Skype Credit
when your balance falls below a certain level (typically $2/€2/£2),
ensuring you never run out of Skype Credit in the middle of a call.
Auto-recharge works with credit cards, PayPal and Skrill (Moneybookers). You’re debited in the same way as if you were buying   Skype Credit normally, but with Auto-recharge, you don’t need to approve or confirm every time your Skype Credit balance is topped
up.
Auto-recharge is turned on by default when you first add Skype Credit to your Skype account using a credit card, PayPal or Skrill.
The amount you first credit to your Skype account will be the amount that gets topped up automatically whenever your balance falls below the minimum level set.
To set up Auto-recharge:
Sign in to your Skype account:
https://login.skype.com/account/login-formhttps://login.skype.com/account/login-form
Click Buy Skype Credit or Buy More Credit, depending on whether    you have previously ought Skype Credit. Select the payment method you want to use (credit card, PayPal or Skrill) and click Next.
Check the amount. The Auto-recharge option is already enabled. Click Next.
Enter your payment details and click Buy Now.
Learn more about how to manage your Auto-recharge settings at:
https://support.skype.com/faq/FA1042https://support.skype.com/faq/FA1042
To view your call history, simply sign in to your Skype account:
https://secure.skype.com/account/call-history
You can only    view your call history for the last six months in your account.
However, if you need details of any call history older than six months, we can provide it to you on request.
Important: We do not store any information about any Skype-to- Skype voice or video
calls, only calls to mobiles or landlines using your Skype Credit or subscription.
Should any further issues arise, please feel free to contact us again.
We’d also like to advise you to update your Skype profile with to provide you with the best
possible solution more quickly and protect your account from abuse.
To learn how to update your Skype profile:
https://support.skype.com/faq/FA12314/https://support.skype.com/faq/FA12314/
Best Regards
Lou Belle L.
Skype Customer
Service
--- OriginalMessage ---
>From:"Paying Customer"
Received: 7/1/13 10:11:32 AMGMT+08:00
To:<[email protected]>
Subject: Detailed breakdown of credit and usage.
....Hello Skype.
skype name here and I wish to know at    what account balance autorecharge kicks in on   my account , and where can I get an intelligible breakdown of my call charges and credit?
Your system seems not to operate with credit and debit on a referenceable manner ( how
much
and to whom calls
made between auto
recharge ) which
makes
checking accountability
impossible to
ascertain.
I have already tried through your chat facility to resolve this issue but failed.
Can you advise?
Yours
baffled
Paying Customer
[edited for privacy]
NB: only change from original is 'customer name' where signature and actual email address existed and personal phone numbers and Skype name , altered for security.

First time using Skype to call

Hello!
I live in Fla and I am goint to Brazil. Because this is the first time, I want be sure I will do the right thing: I have skype on my cell phone, i can buy credits to talk with my family and friends in Brazil and USA. I need to be in a place with WiFI and I just dial the number? How I shoud do? Sorry, I am a old lady and not smart at all with new " toys ". No roaming? Thanks!
Solved!
Go to Solution.

Hi DaniaFlo2013!
Yes, you will need to be in a place where there is WiFi so that you can connect to Skype and then you just need to dial the number you want to call on the Skype dial pad. Make sure that you disable data connection from your provider to avoid roaming charges.
Please also take note that you will need Skype Credit or a subscription so that you can call normal phone numbers on Skype. You can view our subscriptions by visiting the link below and type the country you want to call on the "Find country" search box:
http://www.skype.com/en/rates/
But if you are just calling another Skype user than it should be free.
Also, depending on what your phone is, you can choose the correct link below on how you can dial on the Skype dial pad:
For iPhone:
https://support.skype.com/en/faq/FA12143/
For Android:
https://support.skype.com/en/faq/FA12089/
For Symbian:
https://support.skype.com/en/faq/FA10919/
Hope this helps.
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Skype Click to Call?profile.language=en

Don't you have unlimited world service for the middle east area countries ?

Hi,
To know which countries are included in the Unlimited World subscription, please go to this link: http://www.skype.com/en/rates/
Type in the country you wish to call in the searchbox and press enter. Scroll down a bit and you should see the Unlimited World offer. Just below that, click on 'See details' and the list of countries will appear.
Hope this helps!
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