Re: Where Has My Skype Credit Gone?

Where did you find that option? I just logged on here on my computer and can't find where to reactivate, only how to buy it. Please help! I had about 10 usd on here.  And as you ask later on, WHY did Skype take this away? I got an email saying that the automatic payment was cancelled which is fine, but don't take my money please. 

tsturm wrote:
I have updated Skype on the Mac, and my Skype credit has disappeared. The credit is visible on the web, but there is no"Reactivate Button" anywhere.can you try signing out then sign in again (not simply closing Skype then running it again)?  this may help update your account information.  Also double check if you have the correct account logged in (if you have more than one account). Yet, if still needed,  you may need to contact customer service for more help. Just click the link below to see the instructions on how you can get in touch with the Support team ; https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service 

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