Reader 9.3.3 Fails to Launch in Users Profile, Works as Admin

Hello,
I have a strange problem with Reader 9.3.3. I am unable to launch the program in a users profile, the program does not launch at all and windows asks if i want to report the program error. I logged in as administrator and uninstalled and reinstalled reader. It now launches and works in the administrator profile but when i log the user in i get the same error. Is there anything i can look for in the users profile that would block Reader from launching? This problem surfaced after the user was prompted to update to 9.3.3.
Thanks for any help,
Alex

Hi,
we have exactly the same problem here and I also figured out, that the GUID seems to be the one from Adobe Reader 9.1. Is there any chance to update an administrative installation to 9.3.1 without uninstalling installed 9.3.0? In my opinion, an administrative installation will be made to avoid uninstalling on the client side, so hopefully Adobe will soon publish a patch which can be used with an administrative share.
Thanks,
Stephan

Similar Messages

The User Profile Service service failed the logon. the user profile cannot be loaded

I have been runnung Vista home premium with no problems for some time. Now I want to add a second user. Each time I create a new user and then try to logon as the new user, I get this message:
The User Profile Service service failed the logon. the user profile cannot be loaded.
Other answers I have found relate to corrupted administrator accounts but that is not the problem I have.
What can I do to enable the use of other users on this computer?

Hi,
Thank you for posting in Microsoft TechNet Forum.
First of all, for further troubleshooting, may I ask some questions:
1. How did you create a new user? Is it a account belonged to administrator group or standard user group?
2. Does this issue occur with the current user? Do you receive any error code?
Based on my research, you can visit the following Microsoft KB on User Profile Service (ProfSvc) issue.
Error message when you log on to a Windows Vista-based computer by using a temporary profile: "The User Profile Service failed the logon. User profile cannot be loaded"
http://support.microsoft.com/kb/947215
Meanwhile, to share an article on the Error "The User Profile Service failed the logon. User profile cannot be loaded."
http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html
Note: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
Hope this helps. Thanks.

User Profile Service failed the logon. User profile cannot be loaded

Hey
when I try to log on to the computer using a domain account, I get "User Profile Service failed the logon. User profile cannot be loaded" it allows me to login using the local account. I have restored the computer as far
back as it can go, I have taken it off the domain and re-joined it, I installed a program called 'Glary utilities 5' and ran a registry repair and that did not work either. I am now out of ideas :(
Was hoping someone has any more ideas I could try before doing a fresh install.
Thanks in advance

Hi,
Have you checked the solutions mentioned in the the followng link?
You receive a "The User Profile Service failed the logon” error message
http://support.microsoft.com/kb/947215/en-us
Check your event viewer for detailed information, the following link can also be helpful
http://blogs.technet.com/b/asiasupp/archive/2010/11/24/user-profile-cannot-be-loaded-with-event-id-1509-detail-the-filename-or-extension-is-too-long.aspx
Yolanda Zhu
TechNet Community Support

The User Profile Service service failed the logon. User profile cannot be loaded.

I have one Admin profile (me) and 1 guest profile (Guest)
I have followed the instructions in Microsoft KB 947215
In step 4 it says to locate the S-1-5 folders, which I have done, find the two matching file numbers and change the .bak/ba extensions. Problem is I have 4 folders and I am not sure which to rename. If I try to add the .ba extension on the file named
S-1-5-21-803116559-3522019405-271708535-1001 I receive an error :
The Registry Editor cannot rename S-1-5-21-803116559-3522019405-271708535-1001. Error while renaming key.
Have I picked the wrong file to rename? Please advise. Hopefully I have provided sufficient information. If not please advise.
Here is a list of the folders, and their respective ProfileImagePath and State information:
S-1-5-18
= Value name: ProfileImagePath Value data: %systemroot%\system32\config\systemprofile
        = Value name: State Value data: 0
S-1-5-19
= Value name: ProfileImagePath Value data: C:\Windows\ServiceProfiles\LocalService
        = Value name: State Value data: 0
S-1-5-20
= Value name: ProfileImagePath Value data: C:\Windows\ServiceProfiles\NetworkService
        = Value name: State Value data: 0
S-1-5-21-803116559-3522019405-271708535-1000
= Value name: ProfileImagePath Value data:C:\Users\UpdatusUser
        = Value name: State Value data: 0
S-1-5-21-803116559-3522019405-271708535-1001
= Value name: ProfileImagePath Value data:C:\Users\TEMP
        HAS NO STATE INFO
S-1-5-21-803116559-3522019405-271708535-1001.bak
= Value name: ProfileImagePath Value data:C:\Users\me
        = Value name: State Value data: 8000
S-1-5-21-803116559-3522019405-271708535-501
= Value name: ProfileImagePath Value data:C:\Users\Guest
        = Value name: State Value data: 80

Hi,
If you want to modify the registry, you must have administrator privilege.
Since no other administrator account in your computer, you may have to active the built-in administrator account.
For detail steps, please refer to the similar thread.
I receive error message: The user profile service failed the logon. User profile cannot be loaded
http://answers.microsoft.com/en-us/windows/forum/windows_7-security/i-receive-error-message-the-user-profile-service/38844b82-a2c1-4fa2-9802-a5318d6f7831?auth=1
Regards,
Ada Liu
TechNet Community Support

I have this message when i try to log onto my home pc "The User Profile Service, service failed the logon. User profile cannot be loaded." can I recover my music and photos from iCloud from another user account?

I get this message when i try to log onto my home pc account "The user Profile Service, service failed the lofon. User profile cannot be loaded" can I recover my data from another/new user account from my iCloud account??

"Jesse.soto1" wrote in message news:1e164fdf-7370-45c0-9bc7-3b58278121c3...
Good Afternoon Everyone,
I am not technologically savvy as a result I'm having trouble understanding previous posts on "The user profile service service failed to logon user profile cannot be loaded." Lingo on domain reset etc, not sure that this pertains to solving my issue
... I cant even get pass the sign in page let alone make changes. I am having this issue with my Dell Studio XPS 1340 with Windows 7 Home Premium. If anyone can provide their two cents I would greatly appreciate.
Very Respectfully,
Jesse
Home Premium cannot logon to a Domain, nor can it be set to try it.
when you get the logon window, try hitting the three-finger salute )Ctrl+Alt+Del) twice – it may bring up the old-style login window – enter your credentials there.
Noel Paton | Nil Carborundum Illegitemi |
CrashFixPC | The Three-toed Sloth

The user profile service failed the logon. User profile cannot be loaded, WIN7 dual boot

Hi all,
I just got a new x201, which I installed ubuntu on a second partition. For a while the two systems were getting along fine, and I was able to switch between them without problems. on my last login it won't accept my credentials (pw or biometric) and says "The user profile service failed the logon. User profile cannot be loaded" and then returns to the login screen. Any ideas on how to fix this without nuking the system?

Hi, I'm having the exact same problem as little_teapot , I cannot get past the login screen. I went onto the Toshiba support site which asked me to do a system recovery using the F8 key on start up. So I tried this but the problem I'm having is when I turn on the computer holding in the F8 key, nothing happens, it just goes through start up as normal and then it just ends up at the login screen telling me that the user profile cannot be loaded. I've tried it a couple of times and I don't know if I'm doing something wrong with the safe mode start up? Also the notebook is a P500/020 and is only 2 months old running Windows 7? if anyone can help I would greatly appreciate it.
Thanks

"The user profile service failed the logon. User profile cannot be loaded."

I recently purchased a refurbished laptop from MTC (windows 7) and have been trying to remote into the windows systems at my school but I keep receiving this error message. I'm aware there are dozens of threads on this topic but mine is slightly different.
Bear with me, I know next to nothing about computers...
I initially tried to follow the instructions given out by Microsoft (can't add a link here), but when it comes to looking at my S-1-5 directories, I do not have any that end in .bak, nor do I have two equally names ones. I have one that is a string
of numbers followed by -1000 and one with the same string of numbers but ending in -500.
The -1000 directory is missing the RunLogonScriptSync file, and has my account listed under value name for the ProfileImagePath information. The -500 directory has the RunLogonScriptSync file and has "Administrator" listed under
the value name for the ProfileImagePath.
In the instructions cited above I tried skipping to step 15 and accessing C:\Users\default\appdata\local\application data but I get an error message saying access is denied. So I'm thinking there are two administrative accounts on this laptop, but
when I access the accounts on the laptop I can only see mine.
Any help would be appreciated!
Thanks.

In the instructions cited above I tried skipping to step 15 and accessing C:\Users\default\appdata\local\application data but I get an error message saying access is denied. So I'm thinking there are two administrative accounts on this laptop, but
when I access the accounts on the laptop I can only see mine.
the "access denied" message, is making you think this?
if so, ignore that, since the "access denied" message is a classic MSFT misdirection.
It is *not* that you don't have access - the path you are trying to navigate to does not actually exist (it is a junction/reparse, not a folder), and, Windows Explorer doesn't follow that nicely, so it throws a misleading error message:
C:\Users\Default\AppData\Local>dir /AL
Volume in drive C is Windows7_OS
Volume Serial Number is C0EB-A540
Directory of C:\Users\Default\AppData\Local
14/07/2009 03:08 PM    <JUNCTION>     Application Data [C:\Users\Default\AppData\Local]
14/07/2009 03:08 PM    <JUNCTION>     History [C:\Users\Default\AppData\Local\Microsoft\Windows\History]
14/07/2009 03:08 PM    <JUNCTION>     Temporary Internet Files [C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files]
               0 File(s)              0 bytes
               3 Dir(s) 33,354,055,680 bytes free
Instead, the "user profile service service failed the logon" can be commonly caused by an improperly secured file within any of the other folders (folders which form the Default User profile).
Here's one which caught me out, and MSFT helped me resolve via a support case, and they blogged it afterwards:
http://blogs.msdn.com/b/asiatech/archive/2014/01/30/new-user-gets-event-1509-after-deploying-ie9-10-11-packaged-by-ieak.aspx
(my advice to you, is to dive into the event log with eventvwr, and look for an event similar to 1509, which should point you in the right direction for your particular situation)
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

The User Profile Service service failed the logon. User Profile cannot be loaded. (while using Vista)

Hello - I'm receiving the error above when trying to logon on to my computer. I've tried some of the fixes on this site and others and none of them seem to work b/c I get to a certain point and I don't have files. Examples are below:
1). I don't have another account with administrator priv (or if I do, I don't know how to get there).
2). Youtube video offers a fix by making registry edits, but with Windows 7 and once he gets to Windows NT file, current version, profile list - I don't have any of those options.
3). Another fix also suggests doing a reg edit, but I don't have the S-1-5 files with the really long numbers - I only have S-1-5 -18 and S-1-5-19.
Any suggestions on fixes within in Vista would be greatly appreciated.
Thank you!

Hi,
I know this thread is idle for some time, but I want to share the following link here, hope it can be helpful
You receive a "The User Profile Service failed the logon” error message
http://support.microsoft.com/kb/947215
Yolanda Zhu
TechNet Community Support

"User Profile Service service failed the logon. User profile cannot be loaded."

I just spend a long time fighting this problem and wanted to share how I fixed.
I was seeing this error on a Win7 standalone system (local profiles, not logging into a domain). I had two profiles on it that worked fine, but if I tried to create a new profile, I would be unable to logon to it and would get the "User Profile Service
failed the logon" message.
I tried the steps in KB http://support.microsoft.com/kb/947215 but they did not fix the problem.
After looking through the event logs, I found the following 1509 error in the Application log:
Windows cannot copy file
\\?\C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm to location
\\?\C:\Users\TEMP\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm. This error may be caused by network problems or insufficient security rights.
DETAIL - Access is denied.
After binging iesqmdata_setup0.sqm I ran across this article:
http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/e87aafae-c3aa-48df-b188-0ba161fcb9c7
The suggestion there:
"I suggest you check the Advanced Security Settings for the C:\Users\Default folder. Ensure you check the box "Replace all child object permission with inheritable permissions from this object"."
Fixed this problem for me. I am now able to logon with the newly created accounts just fine.
Hopefully this will help others as well!

Hi,
Thanks for sharing. We really appreciate your time and efforts. Hope your experience will help other community members facing similar problems.
Regards,
Leo
Huang
TechNet Subscriber Support
If you are
TechNet Subscription user and have any feedback on our support quality, please send your feedback
here.
Leo Huang
TechNet Community Support

Solution deployment fails instead of deploying user having a Sys Admin Role

Hi All,
We recently upgraded to CRM 2015 online and face deployment issue every time we try to deploy our solutions. Log file says "RetrievePrivilegeForUser failed - no roles are assigned to user" and this happens to be on a business rule for an
entity where we are just hiding and setting some fields value.
Did any one face the same issue during the deployment? If so, can u help me in resolving the same.
Regards,
Chaitanya
Chaitanya N

I know this post is a couple months old but for future reference:
The problem is with /etc/hosts.allow
You need to add
httpd: ALL
Once you all that youll have external access to your apache setup.

How can I recover from Windows login failure: User Profile Service failed the login

I have Boot Camp installed on a separate partition on a MacBook Pro, late 2011 model. I have Mavericks installedd (10.9.1). I use, variously, both Parallels and VM Fusion to access the BootCamp installation of Windows 7.
Except for having recently installed updates of both VMFusion and Parallels, I got this failure message when trying to login to Windows:: The User Profile Service failed the logon. User profile cannot be loaded.
I had just been on Windows a few moments previously to access a business site that only accepts IE. Appreciate any useful insight on dealing with this issue without having to totally replace the BootCamp installation. A lot of the suggestions on Microsoft Windows repair sites are either incomprehensible or don't seem applicable.

Same problem here. Windows 7 support gives several so-called fixes (including regedit tweaks, eliminating the blocked user account), but all require access to that partition. So far as I know, I have only one user, since this is my personal computer -- unless there is some sort of default "administrator" logon.
Windows support says the problem might be caused by antivirus software running while we try to logon, but this problem has never happened to me before, and I have not made anti-virus changes (maybe AVG or Avast did so automatically)
I tried to access regedit through Finder, but get a garbled text-edit with the message that regedit cannot be opened by DOS.
So I wonder (a) is there a default admin logon? (b) Can we tinker with the settings inside Windows from Finder, or (c) how else can we get into Windows?
My setup: Macbook Pro (Fall 2010), 10.6.8, boot camp, Windows 7.

The User Profile Service service failed to Login user Profile error in Windows 7 Home Premium

Hi,
I recently purchased a new Dell Inspirion 1564 Laptop which had Microsoft Windows 7 Home Premium 64-bit installed.
The hardware configuration is i5 core Processor, 4GB Ram , 320GB HDD and 512MB Graphics card.
Today morning, I couldn't login as the system returned the following error after I entered the password.
"The User Profile Service service failed to login.
User Profile cannot be loaded"
I couldn't login at all as i had not created any other user account, even the face recognition didn't work.
I had to restore my pc to the previous state. I believe this happened after the installation of Windows Malicious Software Removal Tool x64 - March 2010 (KB890830) update, not immeditately though as i used the system few times after the installation of this update.
Is this a bug? I cant imagine if this happens if I am about to give a presentation, its going to be disastrous!
Any help is appreciated
Avinash

I'm getting the same issue - I'm the IT Manager at a school where every student has a laptop (fujitsu tablet T4410). This occurs to at least one new student every day. I have been unable to re-create the issue on demand, although I suspect it occurs when a temporary user profile gets created after the logon process takes too long (due to some disk activity, possibly related to windows updates or some thing). When we were creating student accounts on the machines, this would occur if we attempted to log in the newly created account before the computer had 'settled down' - it seems that there is a logon timeout, after which something stops working. If the new user's first logon happened too soon after booting, the profile would be corrupted. But this doesn't quite explain why it occurs seemingly randomly now.
My current solution is to boot into safe mode, back up the user's files, delete the account, create it again (the other suggested solutions on the internet did not work)
If you're desperate, you can log in while in safe mode, and use that to create a new account.
In any case, this is proving a very bad experience of Windows 7 for my students, and I hope to see a more useful fix for this soon.

Facing the user profile service service failed error message

Hi,
This is prasad, and am facing the below error message while i try to logon to the system with administrative password.
The User Profile Service service failed the logon.
User Profile cannot be loaded.
Can you please help me out how to resolve the above issue as the earliest?
Thanks in advance.
With regards,
Prasad V

This is probablly caused by a virus.. When this happened to me it did work in safe mode. You should disable all start up programs except for the programs needed to start up. TRy unninstalling all of the programs. Do you have more than one user account? I`m guessing you have vista. What I did was reinstall the vista. I had a backup on one partion of the disk and transfered that but it did fail. INStead I ended up with not being able to start it up. I called aacer and they gave me a new bsckup disk. IF you have more than one account then you can easly transfer all the doccuments and redo everything. You may have to get office and all thoose other programs again. I found a lot of extrtra viruses and spyware when I did the scan. So, it may be hard to get back in. JUSt log into safe mode, make an extra account if possile. Good luck!

User Profile Service failed logon

I have a HP G62-347CL Notebook with Windows 7. After I turn the computer on I have to choose one of three user accounts. Myself, my husbands or my sons. After I click onto my icon with my name (my account being the only one with administrative status) it promps me for my password. After doing so a message comes onto the screen saying "The User Profile Service service failed the logon. User profile cannot be loaded'. WHAT DOES THAT MEAN? I typed in the correct password because when I've typed in the wrong password it says that i have entered the incorrrect password. Please check my spelling and try again,

This is a known problem in Windows and there is a microsoft support document which addresses this isuse. Refer below link for more info
http://support.microsoft.com/kb/947215
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

W7: User Profile Service service failed at log on: Apparently W7 is no longer creating any user profile data other than username and picture.

First time poster, but I think I've done my homework on this issue.
This issue has similar symptoms to a problem with vista: http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html
However, it is definitely not the same issue (see further).
Current Config:
HP dv7-1450.
W7 RC 7100 x64
Last update (up to date as of 8/31/09) installed succesfully 8/26/09 and should be unrelated to this issue (not verified yet by a pre-update restore).
Running with Admin account while diagnosing/troubleshooting.
Currently have two working accounts, one standard, one admin.
Symptom:
New user accounts cannot be logged into. On an attempted login to the new account, the following information is displayed on the login screen: "The User Profile Service service failed the logon. User profile cannot be loaded." Windows then logs off the operator and returns to the initial user selection screen. All other aspects of use are normal.
Current Diagnostics:
First attempts to resolve this problem were to recreate the new account. This was attempted when logged in as both Standard and Admin. This was also attempted under safe mode. This has been attempted with virus protection disabled. All to no difference in the symptom.
The similarity to the Vista issue (linked above) caused me to check the registry entry under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\ for the new profile (as suggested by that link). Unlike that issue, there simply is no entry for the new user. Examination of the new log entries from creation of account to attempted log in provides the following entries:
Level Date and Time Source Event ID Task Category
Information 8/31/2009 12:34:31 PM Microsoft-Windows-Winlogon 6000 None The winlogon notification subscriber <SessionEnv> was unavailable to handle a notification event.
Warning 8/31/2009 12:34:11 PM Microsoft-Windows-Winlogon 6001 None The winlogon notification subscriber <Profiles> failed a notification event.
Information 8/31/2009 12:34:11 PM Microsoft-Windows-Winlogon 6000 None The winlogon notification subscriber <SessionEnv> was unavailable to handle a notification event.
Warning 8/31/2009 12:34:11 PM Microsoft-Windows-Winlogon 6001 None The winlogon notification subscriber <Sens> failed a notification event.
Error 8/31/2009 12:34:10 PM Microsoft-Windows-User Profiles Service 1500 None "Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly.
DETAIL - Only part of a ReadProcessMemory or WriteProcessMemory request was completed.
Warning 8/31/2009 12:34:10 PM Microsoft-Windows-User Profiles General 1509 None "Windows cannot copy file C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm to location C:\Users\TEMP\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm. This error may be caused by network problems or insufficient security rights.
DETAIL - Access is denied.
Error 8/31/2009 12:34:09 PM Microsoft-Windows-User Profiles Service 1511 None Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.
Warning 8/31/2009 12:34:09 PM Microsoft-Windows-User Profiles General 1509 None "Windows cannot copy file C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm to location C:\Users\{New Username}\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm. This error may be caused by network problems or insufficient security rights.
DETAIL - Access is denied.
Naturally I started with the earliest error first, and decided to look to see what is going on. The file that is trying to be copied is there, but the destination folder does not exist. As near as I can tell, whatever process (the User Profiles General Service?) is trying to perform the copy does not have sufficient access to perform the operation. Specifically I suspect it may not be able to create the appropriate folders before performing the copy. Interestingly, it appears that when windows attempts to open/create a temporary account profile, the same issue occurs. Since there is no registry entry either, I suspect that the issue also extends to the creation of registry keys, but I am not familiar enough with the sequence of events in the creation of a user profile to determine if this would come before or after a user profile's first login.
I attempted to find more information, and was able to investigate the UPS diagnostic event log (for a different, but identical attempt at creating and using the new profile). The following two (unhelpful to me) log entries were generated.
Level Date and Time Source Event ID Task Category
Information 8/31/2009 12:34:10 PM Microsoft-Windows-User Profiles Service 1002 (1001) "The description for Event ID 1002 from source Microsoft-Windows-User Profiles Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
The message id for the desired message could not be found
Information 8/31/2009 12:34:09 PM Microsoft-Windows-User Profiles Service 1001 (1001) "The description for Event ID 1001 from source Microsoft-Windows-User Profiles Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
It seems to imply that the User Profiles Service may be corrupted, but this may also be unrelated. I do not know how to specifically repair this service anyway (but am open to try it if someone can walk me through it a bit).
There's the info. I'd like to figure out how to watch the account creation process in more detail to see if I gleen more, but I don't have the experience to know what to do to enable such a log. I will not perform a reinstall and am loath to do a restore, instead looking more for a cause and effect repair: something that would actually help MS fix the problem rather than have the customer fix the symptom.
Thanks in advance to responders!

First time poster, but I think I've done my homework on this issue.
This issue has similar symptoms to a problem with vista: http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html
However, it is definitely not the same issue (see further).
Current Config:
HP dv7-1450.
W7 RC 7100 x64
Last update (up to date as of 8/31/09) installed succesfully 8/26/09 and should be unrelated to this issue (not verified yet by a pre-update restore).
Running with Admin account while diagnosing/troubleshooting.
Currently have two working accounts, one standard, one admin.
Symptom:
New user accounts cannot be logged into. On an attempted login to the new account, the following information is displayed on the login screen: "The User Profile Service service failed the logon. User profile cannot be loaded." Windows then logs off the operator and returns to the initial user selection screen. All other aspects of use are normal.
Current Diagnostics:
First attempts to resolve this problem were to recreate the new account. This was attempted when logged in as both Standard and Admin. This was also attempted under safe mode. This has been attempted with virus protection disabled. All to no difference in the symptom.
The similarity to the Vista issue (linked above) caused me to check the registry entry under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\ for the new profile (as suggested by that link). Unlike that issue, there simply is no entry for the new user. Examination of the new log entries from creation of account to attempted log in provides the following entries:
Level Date and Time Source Event ID Task Category
Information 8/31/2009 12:34:31 PM Microsoft-Windows-Winlogon 6000 None The winlogon notification subscriber <SessionEnv> was unavailable to handle a notification event.
Warning 8/31/2009 12:34:11 PM Microsoft-Windows-Winlogon 6001 None The winlogon notification subscriber <Profiles> failed a notification event.
Information 8/31/2009 12:34:11 PM Microsoft-Windows-Winlogon 6000 None The winlogon notification subscriber <SessionEnv> was unavailable to handle a notification event.
Warning 8/31/2009 12:34:11 PM Microsoft-Windows-Winlogon 6001 None The winlogon notification subscriber <Sens> failed a notification event.
Error 8/31/2009 12:34:10 PM Microsoft-Windows-User Profiles Service 1500 None "Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly.
DETAIL - Only part of a ReadProcessMemory or WriteProcessMemory request was completed.
Warning 8/31/2009 12:34:10 PM Microsoft-Windows-User Profiles General 1509 None "Windows cannot copy file C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm to location C:\Users\TEMP\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm. This error may be caused by network problems or insufficient security rights.
DETAIL - Access is denied.
Error 8/31/2009 12:34:09 PM Microsoft-Windows-User Profiles Service 1511 None Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.
Warning 8/31/2009 12:34:09 PM Microsoft-Windows-User Profiles General 1509 None "Windows cannot copy file C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm to location C:\Users\{New Username}\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm. This error may be caused by network problems or insufficient security rights.
DETAIL - Access is denied.
Naturally I started with the earliest error first, and decided to look to see what is going on. The file that is trying to be copied is there, but the destination folder does not exist. As near as I can tell, whatever process (the User Profiles General Service?) is trying to perform the copy does not have sufficient access to perform the operation. Specifically I suspect it may not be able to create the appropriate folders before performing the copy. Interestingly, it appears that when windows attempts to open/create a temporary account profile, the same issue occurs. Since there is no registry entry either, I suspect that the issue also extends to the creation of registry keys, but I am not familiar enough with the sequence of events in the creation of a user profile to determine if this would come before or after a user profile's first login.
I attempted to find more information, and was able to investigate the UPS diagnostic event log (for a different, but identical attempt at creating and using the new profile). The following two (unhelpful to me) log entries were generated.
Level Date and Time Source Event ID Task Category
Information 8/31/2009 12:34:10 PM Microsoft-Windows-User Profiles Service 1002 (1001) "The description for Event ID 1002 from source Microsoft-Windows-User Profiles Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
The message id for the desired message could not be found
Information 8/31/2009 12:34:09 PM Microsoft-Windows-User Profiles Service 1001 (1001) "The description for Event ID 1001 from source Microsoft-Windows-User Profiles Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
It seems to imply that the User Profiles Service may be corrupted, but this may also be unrelated. I do not know how to specifically repair this service anyway (but am open to try it if someone can walk me through it a bit).
There's the info. I'd like to figure out how to watch the account creation process in more detail to see if I gleen more, but I don't have the experience to know what to do to enable such a log. I will not perform a reinstall and am loath to do a restore, instead looking more for a cause and effect repair: something that would actually help MS fix the problem rather than have the customer fix the symptom.
Thanks in advance to responders!
To resolve this issue, I suggst you delete the file C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm.Arthur Xie - MSFT

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