Reader X Search highlighting problem

I've just updated to Reader X & have discovered that the 3rd party search hit highlighting feature is no longer there. I do a lot of searching of online newspaper archives & the loss of the highlighted search term on a page is a major problem. Is there an alternative to uninstalling Reader X & reinstalling an earlier version?
On a more philosophical point - why do software updates so often remove the most useful [to me] features?

re: Acrobat 9.4.5
Ruined as of June 16, 2011
I just talked to support. They promise a fix in about a week (translation - July).
The only workaround they offer is to uninstall & install to the last version you have on disc. Helpful, huh?
Inundate them please: 800-642-3623 (press 2, then press 2 again for Acrobat tech support)

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Adobe reader for iPad highlighting problems

I am unable to highlight a single column of a two column document. It results in half the page being highlighted which is not what I was trying to do. Can anyone please advise? Thanks

Hi Hollinst,
Thanks a lot for your valuable suggestion.
We have noted your request and have added it into our feature backlog. We can't say when they'll be available, but we're constantly looking to solve the problem our loyal users encounter.
Thanks
-Satyadev

Adobe Reader 9 - Search tool problems

Hey guys,
I have recently downladed a whole load of pdf. documents which I need to analyse. They are a set of old news papers which have obviously been scanned in, and I need to search for specific information within them.
The only thing is, whenever I use the Adobe search tool, the search engine always comes up with "no matches found"! This includes searching for real basic things like the headline of the newspaper or even the title itself!
I really need to be able to search this documents as I have about 500 of them and going through them page by page would be like being at the dentist with no anathestic!!!
Any thoughts you guys have on this really would be greatly appreciated.
Cheers,
Happy New Year,
Simon

In order for them to be searchable, you would need to run OCR on them and you can't do that with Reader.
There are numerous tools to do OCR. Try Google.

Windows 8.1 PC, using reader, when searching a folder containing approx 100 doc's. If i search for a word, no results are returned. only the doc names can be found but nothing from within the doc. This is a new problem and was not the case before.

Windows 8.1 PC, using reader, when searching a folder containing approx 100 doc's. If i search for a word, no results are returned. only the doc names can be found but nothing from within the doc.
This is a new problem and was not the case before.

Works perfectly fine for me with the latest Reader version (11.0.09).
You write that it worked "before"; before what? An update? Update from what version to what version?

Problems saving a file in Adobe Reader 11 after highlighting

Hi,
Has anyone come across a problem where Adobe Reader 11 seems to have problems in saving certain files after highlighting some text?
One of our processes involves checking information and to do this we open up a saved PDF file in Adobe Reader 11 and highlight the relevant text to confirm the amounts have been checked, and then save the file.
This is all done in Adobe Reader - not the full version and not using any external helpers etc, and running under Windows 8 64 bit.
However one of our users is having problems with certain PDF files where, when she goes to save the file after highlighting, it comes up with an error saying that it can't save to this filename and requests that a new filename is entered. If we then save to a new file, and then save as to the original file it works.
So basically this user is having to save the PDF file twice after highlighting - which is annoying.
The strange thing is it appears to only be happening with PDFs created from certain applications on our system (payroll software and BACS processing software) whilst other PDFs work fine. Another user, also using Adobe Reader 11 and also using Windows 8 64 Bit, can open up the problem files, highlight text and save the changes without any problem at all, so it doesn't appear to be the files themselves.
I've tried uninstalling and re-installing Adobe Reader without any success.
Can anyone suggest anything?
Thanks

pwillener wrote:
I'm getting something similar, but the message I get is "...pdf already exists. Do you want to replace it?" I click 'Yes' and the document is replaced under its original file name. This is using Reader 11.0.10.
Sorry - I should have been clearer.
She gets exactly that question, but when she clicks yes, then she gets 'The document could not be saved. Cannot save to this filename. Please save the document with a different name or in a different folder.' At this point the name of the document as shown at the top of the screen has changed to a ???????.tmp filename.
Trying to save this document over the top of the original now works.
It looks like something is locking the original file and only releasing it after the attempted save, which then allows the original to be saved over.
Also using 11.0.10

Search Highlight Error

I am using Calvin Ly's method for highighting search using
RoboHelpHTML X5. Everything works well until I get to the topic.
Yes, the search words highlight but Help freezes as I get a
Microsoft Internet Explorer error message. The IE error message is:
Internet Explorer cannot open the Internet site
http:/xprodapp1:9999/ptsmrhelp/PTSMR_ICMS.html
Note: PTSMR_ICMS.html is the home page.
Thank You!

1)Thanks for your reply Peter. I answered your questions in
<< parens>> within your answer below.
2)If I cannot resolve the problem, would removing the js file
allow Help to work (I know I won't get the search highlight).
Nothing to do with the script. Open the js file in a text
editor to see what it contains.<<Nothing that I see but I'll
look it over some more in case I missed something>> I've not
seen any problems like this reported regarding the use of this
script. Have you followed the instructions from my
site?<<Yes>
I notice you have an html extension. RH uses htm and I don't
know if Calvin's script will work with html. Try it in a test
project using just htm files. <<It did not seem to make a
difference>>

Search highlights from external highlight server

In Acrobat Reader 9, under Edit > Preferences > Search, the "Enable search highlights from external highlight server" option is by default set to false. For those of us who use third party search engines to search PDF files on the web, this is a disaster. The only way to enable hit highlighting in this situation is to have users change their settings manually, which is a lot to ask of people who are not tech savvy.
Does anyone know of a solution to this problem? Would Adobe change the default settings to true in future versions? Is there some kind of workaround?
Thanks,
Simon

Why did Adobe change the defaut? I am installing dtSearch and it works great in Adobe 8 and below. But Adobe changed version 9 changed and so now the hits do not show and the "Jump to next Hits" and "Jump to previous Hits" does not show on the Adobe toolbar.
My problem is that this makes dtSearch look bad - like their search page is no good.
If I create web pages using dtSearch, the users will not know enough to set the Enable search highlights from external highlight server.
Even if I put a big note on the web page, I know that people will not read it and they will think that the web page is buggy.
I sure wish Adobe would put this back and make Enable search highlights from external highlight server the default.

What cause searching network problem after updating iphone 6 from iOS 8.1.2 TO iOS 8.1.3?

what cause searching network problem after updating iphone 6 from iOS 8.1.2 TO iOS 8.1.3?

SSince Apple does not support downgrading the iOS I suggest you start a new question that gives a good title to a specific problem. Then in the body of the thread describe the problem in detail, tell us what steps you have tried so far to correct the problem, what happened, and what error messages you received.

RH9 Search highlighting color won't stick

When you use the Search feature and select "Highlight search results" the default color is gray. The word or phrase you're searching for displays in gray in all the topics in your search results.
From a usability standpoint, gray is a really bad color for highlighting. People are used to yellow, so if they saw that they would know what it means. Other colors would also send the correct message. But I kept getting emails from people asking me what's wrong with the online help because their screen was peppered with gray splotches.
So I went in and changed the highlighting color in the Webhelp > Search > Search Options dialog. All was well, until the next time I compiled the project. The color choice reverted to gray. Apparently you must go in and make your color choice EVERY TIME you update a project. If Adobe had chosen any color but gray as the default, I'd just leave it.
This is a problem because my project consists of one parent and about 20 child projects. I went in and changed the search highlighting color in all 21 projects, only to learn that the ones I'd since updated were displaying their highlights in gray. So users were getting blue highlights in some search results topics, and gray in others. It shouldn't do this.
If there's a fix, please advise.
Thank you!

Hi there
Hopefully Peter won't mind my offering another possible suggestion.
Try creating a new Single Source Layout. Just right-click the Single Source Layouts pod and create a new layout. My thought here is that perhaps the file holding the recipe for that layout may have somehow become a bit corrupt and creating a new SSL recipe may make things finally "stick".
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Weird characters in search highlight

I tried using Calvin Ly's search highlight technique. It
works fine for a while and then mu users get weird little square
characters displaying in bulleted lists in their browsers. Has
anyone else experienced this problem? Know of a fix? If I do not
use the search highlight (just plain search) I don't have this
problem.
RH HTML X5
Thanks in advance.

As a matter of fact, I ran into this sitation yesterday (a
tiny square box above all list items).
I did the only thing that occurred to me: I deleted six image
map hyperlinks on a workflow graphic, and then re-created them.
All fixed! I have no idea if this'll help you or not.
Good luck,
Leon

Button Navigation & Highlight Problem

I have I believe, a simple button highlight problem. I have a
group of buttons I created on a page and want when button 1 is
clicked it stays highlighted (each button is a MovieClip), and when
another button is clicked the last one clicked gets cleared. All
buttons have this initial AS to start:
this.onRollOver = function(){
this.gotoAndStop("focus"); //button changes colour
this.onRollOut = this.onReleaseOutside = function() {
this.gotoAndStop("no_focus"); //back to original / starting
colour
this.onRelease = function() { //here's where I'm stuck - keep
the button highlighted and 'reset' the last one clicked.
this.gotoAndStop("focus");
this._parent.gotoAndStop("Pic2");
this.onReleaseOutside = this.onRollOut = null;
Any tips on how to make this work?

For anyone able to help, I've change the script on my
buttons: Some buttons still act funny - don't reset or only reset
on rollOver. Any help?
Tjisana
stop();
var num:Number = 3;
//Mouse RollOver function: change colour when mouse passes
over button
this.onRollOver = function() {
if(_global.link != num) {
this.gotoAndStop("focus");
//Mouse or Pointer Rollout & ReleaseOutslide function: go
back to original colour
this.onRollOut = this.onReleaseOutside = function() {
if(_global.link != num) {
this.gotoAndStop("no_focus");
this.onRelease = function() {
if(_global.link != num) {
_global.link=num;
for(var i=1; i<=6; i++) {
this._parent["space" + i].gotoAndStop("1");
this._parent["space" + _global.link].gotoAndStop("1");
this._parent.gotoAndStop("P3"); //change to new picture
this.gotoAndStop("focus"); //keep button highlighted
};

When I hook my ipod to computer it reads: there is a problem with this drive scan the drivenow and fit it (F) it doesnt work

when I hook up ipod up to to itunes it reads: IP F There is a problem with this drive. scan the drive now and fix it. When I do this, nothing happens.

Hello,
I found the same issue. I have an iPod Classic 160 GB (Black) bought in April 2013. I'm using a Windows 8 Laptop bought in August 2014.
This is my account of this problem and why I think customers should just ignore the pop-up, but Apple (and possibly with Microsoft/Windows) should look at the issue.
Recently (approximately from early February 2015), when I connect the iPod to my computer I get a message saying there is a problem with the drive and it needs to be scanned and fixed. In full the message reads:
There's a problem with this drive. Scan the drive now and fix it.
This message appears very shortly and then immediately (once the message disappears, is clicked on, or x-d) brings up Windows File Explorer on the drive and its containing visible folders: which tells me nothing (though it can clearly open it and look at the files not locked to iTunes)
Other than this, the iPod seems to connect properly and work fine. iTunes (ver: 12.1.0.71 64bit) seems to find no issue. The iPod runs fine, it syncs properly (all of my music and podcasts). It responds as it always has and works for hours.
I did some troubleshooting: first on the wire, trying all ports and using an alternative, then on my laptop (all usb ports with other connectors and device drivers) and some basic testing of the iPod and iTunes. All of these seemed fine to me, no issue whatsoever other than the message every time I connect the iPod. So I just ignored it for a while.
Anyway, eventually I got curious (and had some more free time to look at it) and let Windows 8 do what it wanted (scan and fix the drive). Clearly the iPod works fine, and I have nothing important on it that isn't on my computer, so at worst Windows will break the software and I'd have to reformat the drive through iTunes (and Restore to Factory Settings) which I feel fine doing. I also took note of all of my settings on the iPod (like EQ, and the way I laid out the menus etc...) so I can redo those from defaults.
Prior to doing this, the iPod was version 2.0.5 (the latest version).
When I set the drive to be scanned, windows told me it identified the problem and would fix it. I don't remember the exact wording, as this message was immediately obscured by a pop-up telling me the drive was in use and software using it should be closed. So I closed iTunes which in turn caused the pop-up and message to disappear.
Windows then said it had succeeded and brought up the File Explorer of the drive again (now with some folders missing). When I loaded iTunes back up, it told me there was a problem with the iPod and it would need to be restored. Ejecting the iPod showed that it seemed to believe it had no content on it.
So I restored the iPod through iTunes, downloading the latest iPod update again and started syncing the iPod. After adding a couple songs, I ejected it and played them - they worked fine, the menus had returned to defaults but I quickly changed them to how I liked and overall the iPod is back to how it was. I've now set it to sync the remaining thousands of songs (and couple hundred podcasts). Edit - by the end of this post, this has finished copying Music, Podcasts, and Playlists. It's back to exactly how it was before.
Annoyingly, this has not removed the pop-up message when I connect the iPod, still the same as before - the most irksome thing being the file window opening every time i connect the iPod, though this is still minor (I just have to remember that this will happen and manually close it each time).
So I'm at a loss on the cause, and am going to return to ignore it. I'd greatly appreciate if Apple could look into this. I'm wondering if it is a recent update to iTunes or to Windows, but I don't trust that I won't be able to undo changes if I myself began looking through them (and I lack the time and expertise to do that effectively). I think there might be that Windows is detecting something in the way that Apple formats their iPod drives that it believes is an issue (even when it isn't). My guess is the way of formatting is unchanged (the iPod hadn't received an update recently to suggest and alteration to this) but maybe the things Windows is looking for may have slightly changed and disagrees with Apple's way of keeping the iPod Drive proprietary to iTunes.
TL,DR: Advice to others (and Ljchicago) searching this topic is to ignore the message for now.
Thanks,
Dixavd

Hide search highlight once in a topic?

Hi all,
RH version: 11.0.0.179
SSL: Multiscreen HTML5 - Desktop screen profile only
IE version: 9
Is there a built-in widget/thing to add a button to a topic to hide the search highlighting? To be clear, I want the search highlight on, but I want users to be able to turn it off once they have found the topic they need. I've done a little searching in the help and online, so I suspect there isn't, but want to make sure.
If there isn't a built-in function, does anyone know if there is a way to add my own button/javascript? I can read other's code and do a little bit of scripting, but only really basic stuff.
Thanks for your help

The widget does the highlighting by reading the url. You will find ?rhsearch=searchstring added to the URL. Once the highlighting is applied, you can remove it with lots of JavaScript. An easier solution may be to create a button to reload the page without the highlight option in the url. A button could do:
document.location = location.protocol + '//' + location.host + location.pathname
Kind regards,
Willam

Arobat Reader and Search 4.0

I have software disck "The Early Church Fathers" by Harmony Media Inc. It says the Merck Manual requires the Acrobat Reader and Search 4.0 to work properly. It says I must uninstall Acrobat 3.x versions before installing the the newer 4.0 version.
Shouldn't the latest versions open this, but it doesn't?

well, the local Nokia representative got back to me.
Turns out all those "problems" are "features" (surprise surprise), they will forward it to the global Nokia.
I guess it's the best I could have hoped for.
Adam.

Adobe Reader has encountered a problem and needs to close.

When reading PDF attachments, I get the following: Adobe Reader has encountered a problem and needs to close. I have tried to remove Adobe Reader via Control Panel, Add or Remove Programs but that won't work. I get this: This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. I don't know how to do what is being asked. I have tried to download Adobe Reader again but get this when I do: Note: this application already installed.
I have Adobe Reader X (10.0.1) with an update installed on 2/19/2011. I have Windows XP SP3.
Anyone who can help me get Adobe Reader working correctly again or uninstalling it so I can reinstall.
Thanks for any help.

Thanks for the input. Did you remove Adobe Reader 10 first before you downloaded the older version? If you removed it, how did you do that? The add/remove programs in control panel won't let me remove it -- it says a patch package can't be opened.
Date: Mon, 9 May 2011 00:12:41 -0600
From: [email redacted by moderator]
To: [email redacted by moderator]
Subject: Adobe Reader Adobe Reader has encountered a problem and needs to close.
hi
i had also the same problem with that version.
so i download older version and this solved the problem.
>

Reader X Search highlighting problem

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