Reader XI: after opening a pdf I get black areas in the doc when scrolling down

Hello,
I have a problem with acrobat reader XI after a new installation of my hdd.
After opening a pdf, I get black areas in the pdf when I scroll down. The black area disspear when scrolling up. What can I do? Win7 Prof 64bit
Many thanks in advance
Michael

Hello Michael,
Please make sure that you are using latest version of Reader XI.
Please Go to Help-> Check for Updates...
Regards,
Anoop

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