Received e-mail in Chinese character which I can't delete. It's crashing the mail app. What to do?

Received e-mail in Chinese character which I can't delete. It's crashing the mail app. What to do?

In addition to deleting the errant email from the email provider's web page (using a PC):
1. Close the Mail app from Multitasking: Double-tap the Home button which will bring up the running apps icons (Multitasking) along with an app screenshot "card" above the icon. Tap-drag the icons left/right to find the particular app. Tap-drag the app's "card" (NOT the icon) up and off the screen.
2. Wait about 30 seconds
3. Reset the device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

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