Receiving error message every time I try to create a pdf.  "An unexpected error occurred.  Unable to create .pdf"

I just downloaded the program to a new laptop.  I "repaired, uninstalled, installed" and am still getting the error.

Adobe Acrobat Pro AcademicMS Word (MS Office 10)  Acrobat > File > Create PDF from File
Embrace what today offers,Helen Catrece Nosal
"The grand essentials to happiness in this life are something to do, something to love, and something to hope for" ...Joseph Addison
      From: TanviRastogi <[email protected]>
To: stephen nosal <[email protected]>
Sent: Saturday, April 25, 2015 12:01 PM
Subject:  Receiving error message every time I try to create a pdf.  "An unexpected error occurred.  Unable to create .pdf"
Receiving error message every time I try to create a pdf.  "An unexpected error occurred.  Unable to create .pdf"
created by TanviRastogi in Creating, Editing & Exporting PDFs - View the full discussionHi Can you please tell Acrobat version you are using, i.e, Acrobat X or Acrobat XI or Acrobat Pro DC? Also how are you trying to create PDF like from within Acrobat > File > Create PDF from File or from some Browser or from Office? Which type of file are you trying to convert - PowerPoint or Word or Excel or html file ? ThanksTanvi If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7479679#7479679 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7479679#7479679 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" 
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