Receiving word docs with .docx extension

I have been receiving word documents with .docx extension, which then open only in Text Edit rather than Word for Mac. It loses the formatting and the ability to edit and return to the sender. Is it because of the version of Word they are using? Can I convert it into a document I can open in Word?

Can I convert it into a document I can open in Word?
At the bottom:
http://www.microsoft.com/mac/downloads.mspx?pid=Mactopia_AddTools&fid=EDB6CD8F-8 32C-4123-8982-AC0C601EA0A7#viewer

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