Recently a problem has developed -- I can't use the top inch of the firefox window -- any buttons there cannot be activated - my cursor is able to move ovber them but can't click on them. What should I do?

Within the firefox window -- anything in the top inch or so I am unable to use. This is the same for any site. I don't know what has happened and I cannot fix it.
In that area, I can move the cursor but when I click on things I cannot activate them anymore - an example is I can't go to the shopping basket on Amazon or my account.
Waht should I do?

Hi,
Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode].
Please also see [https://support.mozilla.org/en-US/questions/911441 this.]

Similar Messages

  • When i facetime someone, I can hear them but they cant hear me. What should I do?

    When i facetime someone, I can hear them but they cant hear me. What should I do?

    Hi 196000,
    Welcome to the Support Communities!
    The following article offers some troubleshooting steps for this issue:
    iPhone: Microphone issues
    http://support.apple.com/kb/ts5183
    Cheers,
    - Judy

  • When I touch buttons voice names them but does not really respond.  What should I do to restore normal work?

    When I touch buttons voice names them but does not really respond.  What should I do to restore normal work? Thank you

    I have the same problem, its an ipod touch, the most recent version, for my granma. she is blind. it wouldn't respond when you pick something, double tapping or even identifying it when either of use it.
    i can see that i am tapping the buttons in VO mode and it doesn't respond. It also says to scroll with three fingers and that takes 20 tries to get to work. I bought this for my grandmother to use VO and it doesn't work. Its a load of crap. I thought if I updated that might help, it doesn't need to be updated.
    And the voice speed is almost at the lowest and it still talks fast.
    It is ridiculous to have a feature like this and it not be useable. Disgruntled and disgusted by Apple's disregard for the people who could most benefit from this type of technology. I've looked on websites for the blind. So far, no help or advice.

  • I cannot pull up pictures from iphoto. I see them but when I click on them, I get an exclamation mark inside a triangle

    I cannot open pictures from iphoto.  I see them but when I click on them, I get this exclamation point inside a triangle

    The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
    What version of iPhoto? Assuming 09 or later...
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
    Regards
    TD

  • I have a PC with a internet connection through a modem and ever since i have had it i have had no connection to the itunes store. And even if I try to update anything it says that i need to check my connection, but my connection is fine. What should I do?

    I have a PC with a internet connection through a modem and ever since i have had it i have had no connection to the itunes store. And even if I try to update anything it says that i need to check my connection, but my connection is fine. What should I do?

    This almost always indicates your firewall or anti-virus utilities are preventing iTunes from contacting the iTunes Store. Here is an exerpt from "Can't connect to the iTunes Store": http://support.apple.com/kb/TS1368
    Troubleshooting on Windows
    If you haven't been able to connect to the iTunes Store for more than a day —and other customers on our discussion boards aren't experiencing similar issues— a software or internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Click here to find out which ports and servers need to be allowed for iTunes Store access.
    Update iTunes to the latest version.
    If you have not done so already, try the steps in iTunes for Windows: iTunes Store connection troubleshootingto troubleshoot iTunes Store connectivity in Windows.
    Firewall issues:
    Windows XP: If you've upgraded to Windows XP Service Pack 2: By default, Windows Firewall is enabled. As with all firewalls not manufactured by Apple, you will need to configure Windows Firewall to allow iTunes to access the iTunes Store. To do so, see How to enable iTunes in the Windows XP Firewall.
    Windows Vista and 7: As with all firewalls not manufactured by Apple, you will need to configure Windows Firewall to allow iTunes to access the iTunes Store. To do so see, the "Blocked by software firewall" section in this article.
    Proxies can cause issues and should be avoided whenever possible. To disable the proxy built-in to Windows see, iTunes for Windows Can't access the Internet if proxy settings are incorrect.
    If you are receiving a specific error message you may want to see, the "Specific Conditions and Alert Messages" section in this article as needed.
    If the issue still persists, contact your internet service provider and confirm that the ports and servers in this article are enabled over your network.
    The "hosts" file may be blocking the iTunes Store
    Microsoft's article How do I reset the hosts file back to the default? has instructions and a "FixIt" to have Windows try to reset the hosts defaults for you.
    Note: Some workplaces may put internal resources in the hosts file but may also use it to block iTunes Store.
    To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions for your operating system below.

  • My ipod nano 5th gen  wont play movies or videos on my ipod but plays them on itunes when i click on it the screen flashes black i have tried taking the movie off my ipod and putting it back on but it still won't work what should i do?

    My ipod nano 5th gen. won't play movies or tv shows but it plays them on itunes.  When I click  on it the screen flashes black. I have tried taking the videos off my ipod and then putting them back on but it still won't work. what should i do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My Top Rated songs, when I synch my iP4S - comes up with an error message saying it can't find all the songs. When I check, library has songs listed but with a "!" bubble next to them. When I click on them they play. What am I doing wrong?

    When synching, itcomes up with an error message saying it can't find all the songs. When I check, library has songs listed but with a "!" bubble next to them. When I click on them they play. What am I doing wrong? This happens every time so I click them and it sorts them (boring with 200 odd). How can I prevent this?

    Once you successfully add you iTunes library to iTunes Match, you go to Settings>iTunes & App Store on your iOS device and turn on iTunes Match.  Your iTunes Match library will then appear on your iOS device.

  • Trying to print a document from Pages, when I go to print it won't let me select the document.  It is grey and I can't click it.  What should I do?

    Trying to print a document from Pages, when I go to print it won't let me select the document.  It is grey and I can't click it.  What should I do?

    I'm not clear on how you're trying to print. When you select Print from the file menu in Pages the current document is already selected. Perhaps you need to show the details in the print dialog. The first screenshot is from Mountain Lion the second from an earlier OS where you click the blue down-facing triangle button (sorry, I can't remember which one).

  • Why does firefox 16.0.1 not allow me to click on buttons in the top 40mm below the banners, though i can get to them by tabbing to a buttons then press "Enter"?

    It doesn't matter what web-page I'm on, the top 40mm or so of the screen is a dead area for clicking on buttons or links. e.g. in Google I can click on a link lower down the page and get transferred to the new article - but if I were to move the item up nearer the top of the page the link would no longer operate.
    I can move to a link by repeated operation of the "Tab" key until the link or button is indicated, and then press "Enter" to use the link, but this is potentially very time-consuming if there are a lot of links on the page.
    I'm using a Toshiba Satellite L750 loaded with Windows 7, and Firefox 16.0.

    Problems with buttons and links at the top of the page not working can be caused by an extension like the Yahoo! Toolbar or a Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do not click the Reset button on the Safe mode start window or otherwise make changes.
    *https://support.mozilla.org/kb/Safe+Mode

  • Rented 2 movies last night but can't find them as downloaded to sync to my iPad.  When I click on the movie again, it says "previosly rented."  where can I find the link to download them?

    Rented 2 movies last night but can't find them as downloaded to sync to my iPad.  When I click on the movie again, it says "previosly rented."  where can I find the link to download them?

    A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
    Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
    You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
    Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

  • When I set up my mail I could send emails now a day later I can not send them but can still receive them ... I can't see what is wrong .. Any answers .

    When I set up my mail I could send emails now a day later I can not send them but can still receive them ... I can't see what is wrong .. Any answers .

    It's not a good idea to use a network disk for both Time Machine backups and other things.  By design Time Machine will eventually consume all the space on its output disk, which will then cause problem for your other files.  I'd store those other files on an external disk connected to the Time Capsule.  The problem with that is that Time Machine will only back up files that are local to your Mac.  That means that you'll only have one copy of the files on or attached to your Time Capsule.
    By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject.  In the future just type a short summary of your post into that field and type the whole message into the field below that.

  • I cant click on anything in the first inch below the task bar, what can I do?

    I cant click on anything in the first inch below the task bar, what can I do?

    The Yahoo! Toolbar extension has been reported to cause this issue.
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • Hi there. There is a software Radio Javan that I had installed before and worked . But it is about a month that it can't be opened. I removed it once and installed again but doesn't work again. What should I do?

    Hi there. There is a software Radio Javan that I had installed before and worked . But it is about a month that it can't be opened. I removed it once and installed again but doesn't work again. What should I do?

    As when there is a problem with any other software, contact the software developer for the app.

  • HT201441 I bought an ipad off of criagslists, and I cant get intouch with the seller to get them to remove it from thier icloud, what should I do?

    I bought an ipad off of criagslists, and I cant get intouch with the seller to get them to remove it from thier icloud, what should I do?

    Nothing, except "keep asking".  Maybe you can return it.
    In too many cases the "sellers who do not respond" stole the device.

  • Whenever i try and send an imessage to someone that has an iphone it gets stuck at times and won't go through. I then have to send it as a basic text and then it will respond message failed to send what should i do when it does this i need help

    Whenever i try and send an imessage to someone that has an iphone it gets stuck at times and won't go through. I then have to send it as a basic text and then it will respond message failed to send what should i do when it does this i need help

    The use of iMessage depends on both the sender and the receiver having an active data connection. If either of the two connections are interrupted, the message can fail. The sending of an iMessage differs from the sending of an SMS, and if you are having SMS failures, that would be a carrier concern.

Maybe you are looking for

  • How to stop Finder from opening new windows to view contents of folders.

    I have 2 folders on my desktop, called "Home" and "Work." Both are aliases to files stored in user/documents on my HD. Both contain many folders within folders within folders and, ultimately, documents. When I double click on the "Home" desktop alias

  • Accounting in material

    Hi Sap Gurus In material master is it neccessary to enter accountig screen data,what is the use and how it will work. is this possible to avoid to enter accounting tab sreen Hope  i am clear Brent

  • OUI prob JRE not found when installing Oracle8i PE on Win98 (non P4 machine)

    Oracle universal installer won't run. Java Runtime Environment not found. Tried installing version 1.1.8 of JRE, but this didn't help. (note: download not CD)

  • Did my Macbook have a Kernel Panic? ! ? !

    Well let me start out by saying that this has happened twice. I put my computer to sleep by closing the lid. 5 min later I come back to the computer because I remembered that I had to do one small little task, so I open the lid to wake the computer a

  • Source of views

    How do we check the source of a view is by dblink or a synonym or a table. we can see the script by going to the DBA_VIEWS and manually check each table. Any other way ?