Recently got a new computer and installed itunes from external drive - all music shows up in the library, however when i click on a song i receive this message "the song could not be used because the original file could not be found". What do i do?

I recently got a new computer and installed itunes from which had been saved onto an external drive - all music shows up in the library, however when I click on a song I receive this message "the song "abc" could not be used because the original file could not be found". What can I do?

I was given the option to locate the file where the song is held. If so select "locate" and direct it to the folder / file where the song is and open it. itunes then will give you the option to use this process to update all of your library. OK that as this will do it automatically instead of doing them one by one. I hope this helps.
Martin

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I recently got a new computer and installed itunes, i connected my ipod and it has some songs that i downloaded legally from my other computer, if i sync my ipod..will i lose the songs downloaded? thanks

yeah please answer the question..i downloaded songs on my other computer and they are on my ipod but do not show up on my itunes because they are not downloaded..will i lose the songs if i sync my ipod?

Yes.
You need to copy everything from your old computer, or your backup copy of your old computer, to your new one.
You can transfer itunes purchases from your ipod: File>transfer Purchases

My old computer crashed so I got a new computer and installed Itunes but some songs are grayed out.

My old computer crashed so I got a new computer and installed Itunes but some songs are grayed out

What actions, if any, did you take to transfer your iTunes Library from your old computer to your new one? Unless you do so, the only songs that will automatically be available to you are your previous iTunes Store purchases - and even then this is dependent on both where you are (not all regional versions of the Store provide this facility) and whether the songs you've purchased are still available from the Store.
As leofanti points out, iTunes Match is not a backup service for your library.

Recently got a new computer and downloaded iTunes. All of my music has downloaded from the cloud witht the exception of one song. I have tried transferring from my phone, but it won't work. How do I get it back without having to download again?

Recently got a new computer and downloaded iTunes. All of my music has downloaded from the cloud witht the exception of one song. I have tried transferring from my phone, but it won't work. How do I get it back without having to download again?
Thanks.

If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
If you do have access... See Here...
iTunes: How to move your music to a new computer
Or...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.

HT202213 I recently bought a new computer and installed itunes, i transferred my music of my old computer but i am now not able to add songs to my ipod touch off my new computer?

I recently bought a new computer and installed itunes, i transferred my music of my old computer but i am now not able to add songs to my ipod touch off my new computer?

Drag the folder into the library in the open iTunes program window.
(113784)

When i try play a song i get this message " the song could not be used because your original file could not be found, would you like to locate. I tunes works on my iPad

OSX 10.9.5

I am getting this same message. I recently bought a new Macbook Pro and the geeks transferred my files from my mini-mac. Perhaps they did not transfer something critical? I follow the "locate" option when it asks to find my files and I get a file folder that has a red circle with a white bar in the middle.
I have the same issues with my downloaded movies but my apps all seem to be fine.
Even more confusing - it seems to allow random songs to play and download on my Macbook and other devices. But most of my music - whether downloaded from iTunes or my CD collection comes up with that message about the original file.
Should I get new geeks to locate these files on my old mini-mac?

I recently got a new computer and reinstalled iTunes. I restored my files from a Norton backup. How do I get iTunes to find my music files?

How do I get iTunes to search my hard drive for my music files?

Find the location of iTunes Media folder from Advanced tab in iTunes' Preferences on your computer. Then copy the music from the Norton backup to the iTunes Media folder on the computer.
Thanks!
Harry
Norton Support

I got a new computer and don't know how to get music from ipod touch to itunes library

I recently got a new computer and don't know how to get music from my ipod touch to show on my itunes library.

You need to transfer the iTunes folder from the old computer to the new one.
iTunes: How to move your music to a new computer (Mac or Windows):
http://support.apple.com/kb/HT4527

I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed.

I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed. What shall I do ? I tried reinstalling so many times and everything else I could find. Please help!

Hello MArk.wijesinghe,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best of luck,
Mario

Hi. I recently got a new computer and transferred all my files across using TimeMachine. Whenever I try to sign into any CC program (including CC) the program instantly shuts down and an Apple error message comes up. I have uninstalled and reinstalled CC

Hi. I recently got a new computer and transferred all my files across using TimeMachine. Whenever I try to sign into any CC program (including CC) the program instantly shuts down and an Apple error message comes up. I have uninstalled and reinstalled CC twice with no avail and deleted every Adobe product on my computer and nothing is working.

I have seen similar discussions before... transferring does not work, you must install
Discussions of RE-installing
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

TS3682 i had a iPhone 4 and then got a new computer, i installed iTunes but i couldnt sync with my iTunes it didnt see the iPhone, i got a new iPhone 5C and up dated it via iCloud and still my computer will no sync with the phone, again it fails to see it

Hi
I had a iPhone 4 and then got a new computer, I installed iTunes to it but my new computer refused to sync with my phone, i backed up my phone via icloud and purchased tracks etc from iTunes, but now i have a new iPhone 5C and I backed it up via the icloud, not all data was transfered, music etc.
Again my computer will not sync with the new phone, it doesnt see the phone within my libary, doesn't give an option to do any thing with phone
Can so one please let me know were Kim going wrong, I have authorized my computer to itunes I really don't know what to do now?

Need to Resume download to complete the ongoing Process.
Last Resort, put the iPhone in DFU mode (Google How to do that). Connect in iTunes. Follow on-screen prompts to Restore. All Data would be lost, if not backed up earlier.
To save the photographs you may have to use third party software. Google is your friend.

HT1386 I recently bought a new laptop and installed itunes. I was trying to sychronize my ipad and iphone, but it seems that the itunes was unable to recognize the devices. Can you tell me how I can solve this problem?

I recently bought a new laptop and installed itunes. I was trying to sychronize my ipad and iphone, but it seems that the itunes was unable to recognize the devices. Can you tell me how I can solve this problem?

how new is the Notebook ?
Also double check your firewalls and virus protection that they are not blocking any ports also make sure you are plugging in the fastest USB

I got a new computer and now iTunes is telling me it can't sync with two computers

I got a new computer and now iTunes is telling me it can't sync with two computers, it's telling me it will erase what's on my iPad and re-sync. Will I lose my iPad data that's on it?

No - not at all. Look at that one app that I gave you the link for. That is supposed to transfer all of the iPad content to the new computer. I have no idea how much it costs, but it's worth a look. There are other out there as well. Google "apps to transfer iPad content to computer" or something to that effect. These apps claim to transfer everything.
Several things to remember - you can still transfer all of the iTunesicon tent that you purchased by using the Transfer Purchases option in iTunes. Just remember to turn off auto syncing before you do it. You will also have to authorize your new computer to transfer the purchase if you haven't done so already. From the iTunes menu on your computer go to Store> Authorize this computer.
Plus any apps or music that you have bought can be downloaded again at no charge with the cloud feature in the latest iPad iOS.
EDIT - I see that you did transfer the purchases. Look at one of those apps that I described and they should be able to get you set up. You should also invest in an external hardrive for backing up all of your computer content ... don't want this to happen again!
Message was edited by: Demo

HT3819 i recently got a new computer and want to transfer my mysic from my i pod to my computer how do i do that?

i recently got a new computer and want to transfer music from my i pod to my computer. how do i do that?

The ipod is not a storage/backup device. The sync is one way - computer to ipod. The only exception is itunes purchases: File>Devices>Transfer Purchases
You should copy everything from your old computer, or your backup copy of your old computer, to your new one.

I recently got a new computer and i was wondering how i can i transfer music from my ipod touch to my new computer

i recently got a new computer and i was wondering how i can i transfer music from my ipod touch to my new computer

See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
or
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

Recently got a new computer and installed itunes from external drive - all music shows up in the library, however when i click on a song i receive this message "the song could not be used because the original file could not be found". What do i do?

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