Recently, my laptop has been taken and therefore i can not access all the music that was on my old computor, although the music is still on my Ipod, how do i retrieve the music and put it on my new laptop???

My laptop has been taken and becuase all the music bought from itunes is loaded on to the computor, not the account, i can't access all the music I've previously bought, on my new laptop. I still have my Ipod though and the music is stil on that, how do i transfer the music to my account on my new laptop ??? , xxx

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My old appleID use email with domain already deactivate. So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

My old email that using register for apple ID cannot access/check any mail because that domain already deactivate.
So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

Hi ccharat,
Welcome to the Apple Support Communities! It sounds like you did a good job editing your Apple ID and primary email address, but you didn’t sign out of iCloud on your iOS device before hand. What you may need to do in this situation is go back to the Apple ID website and edit your Apple ID and primary email address back to the email address that is signed in with iCloud (there is no need to verify the account after editing it back to the old account, just changing it back is enough). Once your Apple ID is back to the original account, delete the iCloud account from the iOS device and be sure to keep all info on the device when prompted. After you delete the iCloud account, go back to the website and edit your Apple ID and primary email address back to the new address. Once it is back to the account you would like, you can sign into the iCloud on the iOS device with that new account and merge all of the data when prompted. Please use the following article as a reference.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
I hope this helps,
-Joe

Since clearing chase, cookies and history I can NOT access my regular sites that require a password. I know these sites work with my passwaord becuse I've visited them on my other computer(s).

I was having difficulty accessing usual sites like LinkedIn.com, FaceBook.com, OKCupid.com that require a password. At one attempt to log on it was suggested that I clear all cashe, history, and cookies and try again. That made matters worse. I decided to DELETE Fire Fox 3.6.15 version and when I went to Mozilla dot com I saw this 4.0 version. I installed it and I am still having the same problems. My usual sites do not recognize my passwords. I can access these sites on other computers, just not mine. Yes, I tried using other browsers to no avail. I need HELP fast!
[email protected]

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] in case the file cookies.sqlite got corrupted.
* http://kb.mozillazine.org/Cookies#Removing_cookies

HT4527 My laptop that currently has my itunes library on it is broken and so I can not access it. Is there a way of getting my whole music library put onto a different laptop?

My laptop that currently has my itunes library on it is broken and so I can not access it. Is there a way of getting my whole music library put onto a different laptop?

You can have two separate libraries, just do not put them into the same location on the computer. You could also create a new user on the laptop, you, and then you would start out with a blank iTunes library, then just add yours to that. It would also prevent you and your girlfriend from mixing content up unless you share an Apple ID.

My laptop has been stolen with Elements installed, can this licence be transferred to my new laptop?

My laptop has been stolen with Elements installed, can this licence be transferred to my new laptop?

Hello Alex,
in addition to John's hint: Nevertheless it could be of interest whether you can have multiple users or computers.
Again and again refers Adobe on this page: http://helpx.adobe.com/creative-cloud/help/install-apps.html >>> How many computers can I install on >>> You may install software on up to two computers. These two computers can be Windows, Mac OS, or one each.
On the other hand, you could have a look here: http://www.adobe.com/products/cs6/faq.html
Good luck!
Hans-Günter

I accidentally deleted some drivers from my macbook air and now i can not access app store and system preferences as it says the following message (You can't open the application System Preferences because it may be damaged or incomplete)

i accidentally deleted some drivers from my macbook air and now i can not access app store and system preferences as it says the following message (You can't open the application System Preferences because it may be damaged or incomplete)

Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.

I recently got an apple computer at work and downloaded my Juno email on it. Now, I can not access all my past email in my juno inbox from other computers. Pls help.

I recently got an apple computer at work and downloaded my Juno email on it. Now, I can not access all my past email in my juno inbox from other computers. Pls help.

If it's a POP account and you set it up in Mail with the option to delete read messages from the server, then you can indeed no longer read it on the server. You may be able to restore the messages to the server if you also have IMAP access. Ask your mail service provider whether it's possible.

I forget the lock code and now I can not access the iphone. What I can do?

I forget the lock code and now I can not access the iphone. I try to restore it, but ask me to go to iphone settings to which I have no access and I can not download the latest version of iOS to do it.
Thanks!

If you have a passcode to the screen lock that you've forgotten, restore the device from the computer to which the device is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the device into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
If that still doesn't work, as a last resort try DFU mode:
http://www.iclarified.com/entry/index.php?enid=1034
If your device is running iOS 7 and you set up Find My iPhone (iPad/iPod), however, then it has the Activation Lock on it and you'll need to enter in your Apple ID and password to activate the device after restoring:
http://support.apple.com/kb/HT5818
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

HT204053 I changed my apple ID email address, and now I can't access my iCloud because it was listed with the previous email address. What can I do?

I changed my apple ID email address, and now I can't access my iCloud because it was listed with the previous email address. What can I do?

If the old ID ("email address") is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT201342 i changed my email address and now I can not access iCloud because the old address keeps popping up.

i changed my email address and now I can not access iCloud because the old address keeps popping up.

Is this happening on your iOS device or your Mac?
And is the iOS device or Mac signed into the old ID ("email") in Settings>iCloud (System Preferences>iCloud)?

I have Deleted I Cloud and now I can not find my ring tones that I had purchased!

I have Deleted I Cloud and now I can not find my ring tones that I had purchased!

- If they are not in iTunes match in the Cloud or on your computer then they are likely gon.
- Just what did you do? You have to turn on/subscribe to Match on your computer and then it will "match" the music in your iTunes library and uploasd any that are not in the Apple's iCloud library
- As Apple stated,
When enabling iTunes Match on your iOS device, the music library on your iOS device will be deleted and then replaced with your music in iCloud.
If further questions I would post in the Match forum
https://discussions.apple.com/community/itunes/itunes_match

I lost my images from my hard drive and now I can not access them in Lightroom. What can I do?

I lost my images from my hard drive and now I can not access them in Lightroom. What can I do?

Your images are truly no longer present on the hard drive(s)? Have you had your operating system do a search for them?
If such a search fails to find them, here's what I would do, in order
Look in the trash can/recycle bin
Restore from backups
If you don't have backups ... well, why not? ... find a program on the internet called an "undelete utility" (free versons are available) and then download and install it and run it. If you are going to do this, then do not perform any other tasks on your computer except find the program, download it (if possible to a different drive than the photos were stored on), install it (if possible to a different drive than the photos were stored on), and run it. In the future, you will need to commit to making regular backups of your photos and of your Lightroom catalog file, no excuses.
If that doesn't work, but the thumbnails still appear in Lightroom, you can probably recover the thumbnails from Lightroom via a plug-in, but these would be low-resolution versions of your photos, if you really need instructions on this step, write back

HT4113 I forgot my Iphone 4's password and I want to reset it and now i can not access it trough Itunes or any computer.

I forgot my Iphone 4's password and now i can not access it through Itunes or any other app, i want to reset it but i do not know how to, please help.

See here: http://support.apple.com/kb/HT1212

I can not print a pdf file that was sent in an email. I get the error message that adobe could not

I can not print a pdf file that was sent in an email. I get an adobe error message that it can not print with an ok to check and when i do I get another adobe error message that says I did not select a page to print. I have downloaded the latest adobe download. I forwarded the email to my husband and he printed the document just fine.

This first question which comes to mind is how do you display the pdf file in the browser?
For this the browser uses a plug in (e.g. adobe reader) which already has the ability to print the pdf file. Depending on the version of your plug in, printing is started differently.
Timo
Ps: which jdev version do you use?

I down loaded the newest version of itunes on my pc and now I can not access the store or authorize my computer what options are there its windows 7

I downloaded the newest version of itunes and now it keeps telling me I can not access no internet connection and I connected, how do you fix this issue. If you got the message then I'm connected

Hello there, Duane Harris.
The following Knowledge Base article provides in-depth troubleshooting steps for resolving your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Recently, my laptop has been taken and therefore i can not access all the music that was on my old computor, although the music is still on my Ipod, how do i retrieve the music and put it on my new laptop???

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