Recently upgraded to a Canon Mark 3 and now having issues with my RAW files in Bridge and Photoshop. I am operating with CS4. Photoshop produces an error " Could not complete your request because photoshop does not recognize this type of file"

Recently upgraded to a Canon Mark 3 and now having issues with my RAW files in Bridge and Photoshop. I have operating with CS4. Photoshop produces and error " Could not complete your request because photoshop does not recognize this type of file"

Assuming you mean 5D Mark III, Photoshop CS4 cannot directly open raw files from your camera.
Generally speaking, Adobe stopped updating older versions to be able to read raw files from newer cameras when they released a new major version of Photoshop. Photoshop CS4 is no longer receiving Camera Raw updates.
You can double check this yourself:
First you need to determine whether Adobe has released support for your new camera in your version of Photoshop. To do that, look at these two pages. You'll want to find out the earliest version of Camera Raw that can support your camera, then what version of Photoshop can run that version of Camera Raw.
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
If you find your camera is supported by your version of Photoshop, you need to download the latest update for Camera Raw. There's more information on how to do that here:
Keeping Photoshop Up-To-Date
If your version of Photoshop cannot support your camera, you can download and install the latest version of the free Adobe DNG Converter, which can take your raw files as input and put out DNG format files, which your version of Photoshop can open.
Photoshop Help | Digital Negative (DNG)
The DNG converter DOES work, but if you want maximal quality from your raw files (not to mention the convenience and ease of use of directly opening your raw files) you'll want the latest version of Photoshop. Adobe has made substantial improvements in raw conversion quality in recent years.
-Noel

Similar Messages

  • I have Photoshop CS3 which I have used successfully for a number of years.  I now shoot pics with a Nikon DSLR D7100. When I try to open NEF files the following flag appears: "Could not complete your request because PS does not recognize this file.  What

    I have Photoshop CS3 which I have used successfully for a number of years.  I now shoot pics with a Nikon DSLR D7100. When I try to open NEF files the following flag appears: "Could not complete your request because PS does not recognize this file".  What do I need to do to open my NEF files??  Thanks.

    Thanks for the quick reply, CP
    FYI, the file is a photographic panorama based on several .CR2 photos taken in July, 2012 and processed in CS5's camera RAW/Photoshop.  Beyond the metadata, here are no fonts or text in the file.
    1.  I changed Maximize ...File Capability from "Never" to "Always" and the flattened file saved and loaded OK, though I can't figure why given Adobe's description of this option. "If you work with PSD and PSB files in older versions of Photoshop or applications that don’t support layers, you can add a flattened version of the image to the saved file...".  The file saved in this manner is ~8% larger and is not my preference as a routine since I've TB's of photo files.  By the way, out of thousands of .psd/.psb files, the one being discussed is the first to give me the error.
    2.  I've tried saving/reloading the file on another computer with Win XP Sp3/CS5...again with Maximize Capability OFF.  Same problem.  Turn ON Maximize Capability and it works.  As with the Win 8 machine, Bridge could neither create a thumbnail or read Metadata.
    3.  I've purged the Bridge Cache, made sure there were no old PS page files, reset PS preferences, and disabled my 2 plugins with no change in the problem.  Windows and Adobe progs are all updated.  Saving to a different HDD has no effect.
    The problem occurs on 2 computers (Win XP/Win 8), two versioins of Photoshop (CS5/CS6), and "Maximize" On/Off togles the problem.  My guess it is a bug in PSD processing routines.
    If I can't find a fix, will keep with Maximize ON and deal with the larger files that result...the cost of insurance, I suppose.
    Thanks again

  • Error, could no complete your request because the is not enough memory ram photoshop . My Pc this 16G ram, Help

    Help

    What request did you make?
    Seriously, what did you try to do that yielded that message?  Also, please give some details about your system besides how much RAM it has.  For starters, what OS and version of Photoshop?
    -Noel

  • "Could not complete your request because Photoshop does not recognize this type of file."

    I am using the latest version of Photoshop CC. When I attempt to open a recent .psd file listed in the Open Recent list, I get the message "Could not complete your request because Photoshop does not recognize this type of file." I can use the open command to open these files with no problem. The files are not damaged or missing the .psd extension and open normally except when using the Open Recent menu. OS is Mac 10.8.5. Thanks for any clues as to a fix.

    As weid as it may sound: simply don't use "Open recent...". Use Bridge to manage, find and start them in PS.

  • CS3 Could not complete your request because Photoshop does not recognize this type of file.

    CS3 Could not complete your request because Photoshop does not recognize this type of file.   Also, all the jpg images I have open in preview only. The only thing I did different about the time these things changed, was upgrading to 10.6 on my mac. Hopefully I can fix this with your help!  I really appreciate it in advance.
    steeleart

    This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
    If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
    See:  
    http://kb2.adobe.com/cps/406/kb406793.html
      Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
         Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work.   It should.
        Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
      If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
    When problems arise, a lot of valuable work can be lost.

  • I am running Photoshop CS6 on a Mac OS X 10.9.3 and every time I save a large eps I can not open it again. I get this message when I try. "Could not complete your request because Photoshop was unable to parse the PostScript."

    I am running Photoshop CS6 on a Mac OS X 10.9.3 and every time I save a large eps I can not open it again. I get this message when I try. "Could not complete your request because Photoshop was unable to parse the PostScript."

    Oh, dear.
    If you use PSE as your external editor for iphoto, you need to save the images back to iphoto by using Save, not Save As and not changing anything like the name or format that would bring up the Save As window. (You may need to adjust the editor prefs>saving files>on first save to save over existing.)
    OR you can export the photos from iphoto to the desktop, use file>open in the editor and then change whatever you want and either import the saved image to the organizer or import it back to iphoto as a new file. What you are doing is extremely risky, particularly to the iphoto library which you may easily damage by your workflow.
    I would start the organizer holding down the shift key, then create a new catalog and switch to the new one. Then try opening the editor without opening an image and see if you get any farther.
    PSE and iphoto are not designed to be used as you've been doing. You are trying to write to the iphoto library from outside iphoto, which is the fastest known way to corrupt the library and lose all your photos.

  • Adobe photoshop CS6.Receiving the error "could not complete your request because it is not a valid photoshop document? Tried renaming the files and had working psd files and now all psd files will not open and getting the error listed. Anyone help please?

    Could not complete your request because it is not a valid photoshop document. Tried renaming the file extensions and still no luck.

    Nobody can tell you anything without proper system info or other technical details.
    Mylenium

  • Problems installing plug-ins (and even Adobe updates) to Photoshop CS5 Extended on a new Win7 64-bit laptop.Instead, a message box pops up on the CS5 screen saying "could not complete your request because it is not the right kind of document."

    Problems installing plug-ins to Photoshop CS5 Extended on a new Win7 64-bit laptop.  (Same CS5 and plug-ins installed OK several years ago on a Vista laptop.  Now I'm just trying to migrate everything over to the new laptop.) Even some Adobe updates won't install.  Instead, a message box pops up on the CS5 screen saying "could not complete your request because it is not the right kind of document."   Any solution?

    CS5's automatic update mechanism is broken, perhaps because it is no longer updated and can't cope with the newer ways of updating.
    So this means you will have make a list of the updates that failed, go here: Product updates
    and manually download/install from there.
    Gene

  • Could not complete your request because Photoshop Elements cannot recognize the file extension. (-25600)

    im trying to add a water mark to multiple photos but I keep getting  Could not complete your request because Photoshop Elements cannot recognize the file extension. (-25600) error. how do I fix this?

    If you open up editor then expert mode then you click file and the it's manage multiple or something like that. It will pull up a box asking you where you would like to get the photos from. I picked a folder where I just edited the skin tone and then saved it. I'm thinking it has something to do with the way the files save but I'm not sure how to get it to change. But after the box comes up you can add a water mark to all the photos in the folder. I found the video of how to do it on here.

  • "Error: Could not complete your request because it is not a valid Photoshop document." How can I fix this on a mac?

    I was working on a project and I closed it after saving and closed photoshop. Then later when I came to make another adjustment to my PSD I opened the file and it said "Could not complete your request because it is not a valid Photoshop document." How can I fix this? I didn't shut off my mac while saving it. Someone please help

    Okay, I just talked to the person that originated the document.
    When this usually happens to me, it's because I've done something stupid like saved a .jpeg as a .psd. So that's what I tried. I tried a few other extensions as well, so I thought that it was not an extension problem. Well, the originator told me it had originally been a TIFF, which was the ONE FILE EXTENSION I DIDN'T TRY. :\
    Anyway, that fixed it. Usually this error indicates either a corrupt file or the wrong extension, just in case anyone ever digs this convo up later.

  • Saving a Photoshop CC project from a Mac (in .PSD format) to a thumb drive and trying to transfer it to a Dell laptop with Photoshop CS6.  Will not open...Error message: could not complete your request because it is not a valid photoshop document.

    Saving a Photoshop CC project from a Mac (in .PSD format) to a thumb drive and trying to transfer it to a Dell laptop with Photoshop CS6.  Will not open...Error message: could not complete your request because it is not a valid photoshop document.

    The file was corrupted somewhere along the way (assuming it was still readable on the Macintosh).
    The platforms don't matter, but you still need file transfer that doesn't corrupt files...

  • Could not complete your request because it is not a valid photoshop document why this error coming p

    could not complete your request because it is not a valid photoshop document why this error coming photoshop cs5

    Thanks for clarifying. 
    My bad. I thought you had an even older Mac Pro1,1 like mine, which will not run Mountain Lion.  I should have payed closer attention to your RAM specs.

  • "Could not complete your request because it is not a valid Photoshop document"?

    Hi
    i am getting this error  "Could not complete your request because it is not a valid Photo shop document"
    i am using CS 5 . PSD files are from different sources. some are saved by me and some are from INTERNET . all files was working fine 3 weeks ago .
    i moved them to external hard drive.I installed window 7 and moved all files from hard disk to My PC ( there was no error while moving files from HD to PC)
    Now when i try to open  it shows "Could not complete your request because it is not a valid Photoshop document"?
    here is file link  Download 36-web-buttons-collection.psd from Sendspace.com - send big files the easy way
    i did try many PSD repair  software but nothing works
    please help me . i need those file very badly
    regards
    sahil !
    (please ignore my bad English)

    It is only showing as a psd file in Windows, because it merely happens to have the extension ".psd". That does not mean that the file is an actual Photoshop file.
    You could rename it to a file with a zip extension, and Windows would think it is an archive.
    The extension means nothing unless the actual file data is written as a psd. And in this case it is not. You have file that is NOT a psd, with a file extension ".psd".
    Show or hide file name extensions - Windows Help

  • "Could not complete your request because it is not a valid Photoshop document." Error

    Hey,
    I've been getting the "Could not complete your request because it is not a valid Photoshop document." error in one of my PSDs.
    Here are just some notes:
    The original file type is .psd, not a tiff whatsoever, and the file extension is purely myfilename.psd, not other random weird name
    PSD file (in case you need it): https://www.mediafire.com/?1xkz2aki87p3kqc
    I did not update my Photoshop or anything
    It'd be great if solutions were suggested, I need this PSD file recovered desperately for a project.
    Thanks

    Very well. Try this with your Mac:
    Open "new.psd" in Preview
    File > Save
    new.psd becomes new.png  If the extension was correct, Preview would not have changed it.
    it now opens in Photoshop  You can download it here.  ("Save image As...)
    Simply put, you had the wrong extension.

  • On a Mac, in Adobe Photoshop CC 2014, when adding audio to an edit, i get the message "Could not complete your request, because Dynamiclink is not available". When performing the exact same operation in Adobe Photoshop CC, i can add audio in the same way,

    On a Mac, in Adobe Photoshop CC 2014, when adding audio to an edit, i get the message "Could not complete your request, because Dynamiclink is not available".
    When performing the exact same operation in Adobe Photoshop CC, i can add audio in the same way, no error message. Any ideas to solve this, anyone? Would be greatly appreciated.

    I tried to update and it keeps telling me to get the Application Manager. And this is what happens
    Adobe Application Manager failed and it told me to download the Adobe Support Advisor.
    Adobe Support Advisor told me that there was an issue:" cpsid_82829s1: "A restart is pending," bootstrapper error has occurred. "Token Number: 40-87772-063201122012
    I followed the instructions it gave me to correct this issue:
    If you receive the error "Installer has detected that a machine restart is pending. It is recommended that you quit the installer, restart try again," do the following:
    #Restart the computer and try the installation again.
    #If the installation fails, delete the InProgress registry key: 
    Disclaimer: This procedure involves editing the Windows registry. Adobe doesn't provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see Windows registry information for advanced users on the Microsoft support site, or contact Microsoft. 
    Launch Windows Registry Editor.
    (Windows XP) Choose Start > Run, type regedit in the Open text box and click OK.
    (Windows Vista/ Windows 7) Choose Start, type regedit in the Search box, and press Enter.
    Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager.
    Delete the InProgress key.
    I was not able to find the "InProgress" key.

Maybe you are looking for

  • Field in portal table for the text contained in an uploaded file

    I have uploaded a file of base item type file into release 2 of the portal. Does anyone know which table the clob field for the text contained in the uploaded file is stored? Thanks, Suzanne

  • My Mac Pro stopped working-please help!

    When I press the button to start the computer, it does not start anymore!!!! The silver light above the button flashes rapidly and there is a sound of a high-speed fan. This remains for as long as I let it be going.. I eventually shut it down - with

  • How to split up a video file

    Hi is possible to split up a video file into different parts using the netstream classes? I see youtube do this with large video files, for example, for video named goodvideo, it would stream goodvideo part1,goodvideo part2, goodvideo part3,etc but I

  • Collect Payload Pattern

    Hi All, I am trying to do a scenario using CollectPayload Pattern. The pattern has to pick two files with same structure and do the processing.For that, I have given the value for condition as two in the payload. As expected the pattern picks the inp

  • Phone numbers formatting not working

    Hello, I just got a new iMac with Snow Leopard and I've been setting up my address book. I got my old address book backed up and imported it into the new one. Now I'm trying to format phone numbers in preferences but something is wrong. First the dro