Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
iMac seriously screwing up. HD corrupted. Erased. Installed Maverick (had SnowL before). iPhoto 11 and iMovie 9.0.4both missing after installing Maverick. Downloaded updates from Apple.com and was able to get pictures and movies back and updated to 9.4 for iPhoto and 9.0.4 for iMovie. Got message that both can be updated more. However when I tried, the App store sent message that with my new Apple ID it was bought by different user or the item was refunded or cancelled. True I had changed my password recently, but App store is not getting it.
I too was being denied updates to iPhoto and was intending to simply delete the apps as I mainly use Photoshop.
I noticed your communication.
I went into my account hit reset and then went to install and it worked, I now have iPhoto 9.5.1!
I probably still won't use it very much but it was maddening being denied the update.
Thank you for finding such a simple solution!
Similar Messages
-
Hi, i m not getting updates in app store from long time...
Hi, i m not getting updates in app store from long time...
Hey harjit lal,
Are you able to connect to the iTunes Store to update your apps? If you're unable to connect to the Store and that's what is holding it up, then I would run through the troubleshooting in here:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Another solution might be that your applications are automatically updating in the background after upgrading to iOS 7.
Turn off automatic downloads. Tap Apps in Automatic Downloads. Apps update automatically over Wi-Fi, unless you turn off the option.
from: http://help.apple.com/iphone/7/#/iph64c6c9f05
Welcome to Apple Support Communities!
Regards,
Delgadoh -
Unable to install updates via App Store or Installer.app
Ever since updating my 2008 Mac Pro from Mountain Lion (+Server.app) to Mavericks (10.9.3+Server.app) about a month ago, I have been unable to install updates on that system in any way, shape, or form. Fixing permissions did not fix the problem, and reinstalling Mavericks also did not fix the problem.
When trying to check for updates in the App Store, I run into this error:
I have researched this problem extensively, and found no solution or workaround. I also could find little in the way of relevant log entries for the problem.
So, now I'm trying to install 10.9.4 manually, from a downloaded .dmg. As you can see from the screenshot below, I started the installation of 10.9.4 over five and a half hours ago. One message happened almost an hour after kicking off installation, but still nothing has happened. The logs are included inline here for your convenience.
Jul 5 16:04:21 snowbird Installer[45604]: It took 0.00 seconds to summarize the package selections.
Jul 5 16:04:21 snowbird Installer[45604]: Will do post-logout install for package with trust 501
Jul 5 16:04:21 snowbird softwareupdated (200)[174]: Adding client SUUpdateServiceClient pid=45604, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Jul 5 16:04:21 snowbird installd[94071]: PackageKit: Adding client PKInstallDaemonClient pid=174, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Jul 5 17:01:01 snowbird Installer[45604]: IFDCC: padded OS update package with 1341440
Has anybody seen this before? Help much appreciated!
-peterHere you go, Mr. Davis ... and thanks!
Jul 5 16:03:07 snowbird Installer[45604]: LSExceptions [0x7f8e22100c70] loaded
Jul 5 16:03:07 snowbird Installer[45604]: @(#)PROGRAM:Install PROJECT:Install-846
Jul 5 16:03:07 snowbird Installer[45604]: @(#)PROGRAM:Installer PROJECT:Installer-721
Jul 5 16:03:07 snowbird Installer[45604]: Hardware: MacPro3,1 @ 2.80 GHz (x 8), 12288 MB RAM
Jul 5 16:03:07 snowbird Installer[45604]: Running OS Build: Mac OS X 10.9.3 (13D65)
Jul 5 16:03:07 snowbird Installer[45604]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Jul 5 16:03:07 snowbird Installer[45604]: Env: TMPDIR=/var/folders/r2/wbhxrq5n4vn7kxch9wb8lr6r0000mt/T/
Jul 5 16:03:07 snowbird Installer[45604]: Env: SHELL=/bin/tcsh
Jul 5 16:03:07 snowbird Installer[45604]: Env: HOME=/Users/peter
Jul 5 16:03:07 snowbird Installer[45604]: Env: USER=peter
Jul 5 16:03:07 snowbird Installer[45604]: Env: LOGNAME=peter
Jul 5 16:03:07 snowbird Installer[45604]: Env: SSH_AUTH_SOCK=/tmp/launch-VQKNdI/Listeners
Jul 5 16:03:07 snowbird Installer[45604]: Env: Apple_PubSub_Socket_Render=/tmp/launch-hzmFry/Render
Jul 5 16:03:07 snowbird Installer[45604]: Env: DISPLAY=/tmp/launch-jKh9Nb/org.macosforge.xquartz:0
Jul 5 16:03:07 snowbird Installer[45604]: Env: COMMAND_MODE=unix2003
Jul 5 16:03:07 snowbird Installer[45604]: Env: __CHECKFIX1436934=1
Jul 5 16:03:07 snowbird Installer[45604]: Env: __CF_USER_TEXT_ENCODING=0x29A:0:0
Jul 5 16:03:07 snowbird Installer[45604]: OS X Update Installation Log
Jul 5 16:03:07 snowbird Installer[45604]: Opened from: /Volumes/OS X 10.9.4 Update/OSXUpd10.9.4.pkg
Jul 5 16:03:07 snowbird Installer[45604]: Warning: accessing obsolete X509Anchors.
Jul 5 16:03:07 snowbird Installer[45604]: Product archive /Volumes/OS X 10.9.4 Update/OSXUpd10.9.4.pkg trustLevel=501
Jul 5 16:03:17 snowbird Installer[45604]: LSExceptions [0x7f8e22100c70] unloaded
Jul 5 16:03:27 snowbird Installer[45604]: IFDCC: padded OS update package with 1341440
Jul 5 16:03:30 --- last message repeated 2 times ---
Jul 5 16:03:30 snowbird Installer[45604]: InstallerStatusNotifications plugin loaded
Jul 5 16:04:19 snowbird runner[45656]: Administrator authorization granted.
Jul 5 16:04:21 snowbird Installer[45604]: =============================================================================== =
Jul 5 16:04:21 snowbird Installer[45604]: User picked Custom Install
Jul 5 16:04:21 snowbird Installer[45604]: Choices selected for installation:
Jul 5 16:04:21 snowbird Installer[45604]: Install: "OS X Update"
Jul 5 16:04:21 --- last message repeated 1 time ---
Jul 5 16:04:21 snowbird Installer[45604]: OSXUpd10.9.4.pkg#OSXUpd10.9.4.pkg : delta : 1.0.0.0.1.1306847324
Jul 5 16:04:21 snowbird Installer[45604]: =============================================================================== =
Jul 5 16:04:21 snowbird Installer[45604]: It took 0.00 seconds to summarize the package selections.
Jul 5 16:04:21 snowbird Installer[45604]: Will do post-logout install for package with trust 501
Jul 5 16:04:21 snowbird softwareupdated (200)[174]: Adding client SUUpdateServiceClient pid=45604, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Jul 5 16:04:21 snowbird installd[94071]: PackageKit: Adding client PKInstallDaemonClient pid=174, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Jul 5 17:01:01 snowbird Installer[45604]: IFDCC: padded OS update package with 1341440
Jul 7 16:51:51 snowbird /System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_firstrun_tasks (200)[42]: swscan.apple.com is available: TRUE
Jul 7 16:51:51 snowbird softwareupdated (200)[184]: softwareupdated: Starting with build 10.9.3 (13D65)
Jul 7 16:51:57 snowbird softwareupdated (200)[184]: Product 031-02368: no package found for identifier com.apple.pkg.BootCampESD
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1219: no package found for identifier com.apple.pkg.MultiLingualVoice_zh_HK_sinji
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1220: no package found for identifier com.apple.pkg.MultiLingualVoice_es_ES_monica
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1614: no package found for identifier com.apple.pkg.RemoteDesktopClientShell
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1886: no package found for identifier com.apple.pkg.RemoteDesktopClientShell
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1929: no package found for identifier com.apple.pkg.MultiLingualVoice_zh_TW_meijia
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1930: no package found for identifier com.apple.pkg.MultiLingualVoice_pl_PL_ewa
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1934: no package found for identifier com.apple.pkg.MultiLingualVoice_pl_PL_zosia
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1935: no package found for identifier com.apple.pkg.MultiLingualVoice_es_ES_jorge
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1937: no package found for identifier com.apple.pkg.MultiLingualVoice_zh_CN_tingting
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1939: no package found for identifier com.apple.pkg.SpeechRecognitionCoreLanguage_es_ES
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1940: no package found for identifier com.apple.pkg.SpeechRecognitionCoreLanguage_en_US
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1942: no package found for identifier com.apple.pkg.SpeechRecognitionCoreLanguage_es_US
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1943: no package found for identifier com.apple.pkg.SpeechRecognitionCoreLanguage_ja_JP
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1945: no package found for identifier com.apple.pkg.SpeechRecognitionCoreLanguage_fr_FR
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1947: no package found for identifier com.apple.pkg.SpeechRecognitionCoreLanguage_zh_HK
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1948: no package found for identifier com.apple.pkg.SpeechRecognitionCoreLanguage_en_GB
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1951: no package found for identifier com.apple.pkg.SpeechRecognitionCoreLanguage_ko_KR
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8607: no package found for identifier com.apple.pkg.MultiLingualVoice_th_TH_kanya
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8608: no package found for identifier com.apple.pkg.MultiLingualVoice_es_AR_diego
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8611: no package found for identifier com.apple.pkg.MultiLingualVoice_fr_FR_aurelie
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8613: no package found for identifier com.apple.pkg.MultiLingualVoice_en_US_susan
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8615: no package found for identifier com.apple.pkg.MultiLingualVoice_en_IN_veena
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8616: no package found for identifier com.apple.pkg.MultiLingualVoice_fr_CA_amelie
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8618: no package found for identifier com.apple.pkg.MultiLingualVoice_es_MX_angelica
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8621: no package found for identifier com.apple.pkg.MultiLingualVoice_el_GR_melina
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8622: no package found for identifier com.apple.pkg.MultiLingualVoice_da_DK_sara
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8626: no package found for identifier com.apple.pkg.MultiLingualVoice_ja_JP_kyoko
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8627: no package found for identifier com.apple.pkg.MultiLingualVoice_en_US_allison
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8629: no package found for identifier com.apple.pkg.MultiLingualVoice_es_CO_carlos
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8632: no package found for identifier com.apple.pkg.MultiLingualVoice_no_NO_nora
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8641: no package found for identifier com.apple.pkg.MultiLingualVoice_es_MX_paulina
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8643: no package found for identifier com.apple.pkg.MultiLingualVoice_no_NO_henrik
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8645: no package found for identifier com.apple.pkg.MultiLingualVoice_fr_FR_thomas
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8648: no package found for identifier com.apple.pkg.MultiLingualVoice_it_IT_federica
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8651: no package found for identifier com.apple.pkg.MultiLingualVoice_fr_CA_chantal
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8654: no package found for identifier com.apple.pkg.MultiLingualVoice_en_scotland_fiona
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8657: no package found for identifier com.apple.pkg.MultiLingualVoice_en_US_samantha
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8660: no package found for identifier com.apple.pkg.MultiLingualVoice_en_GB_serena
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8663: no package found for identifier com.apple.pkg.MultiLingualVoice_ro_RO_ioana
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8665: no package found for identifier com.apple.pkg.MultiLingualVoice_cs_CZ_iveta
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8667: no package found for identifier com.apple.pkg.MultiLingualVoice_es_CO_soledad
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8669: no package found for identifier com.apple.pkg.MultiLingualVoice_nl_NL_claire
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8670: no package found for identifier com.apple.pkg.MultiLingualVoice_ru_RU_katya
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8671: no package found for identifier com.apple.pkg.MultiLingualVoice_en_ZA_tessa
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8673: no package found for identifier com.apple.pkg.MultiLingualVoice_nl_NL_xander
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8675: no package found for identifier com.apple.pkg.MultiLingualVoice_pt_PT_catarina
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8676: no package found for identifier com.apple.pkg.MultiLingualVoice_tr_TR_cem
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8682: no package found for identifier com.apple.pkg.MultiLingualVoice_it_IT_paola
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8686: no package found for identifier com.apple.pkg.MultiLingualVoice_id_ID_damayanti
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8687: no package found for identifier com.apple.pkg.MultiLingualVoice_ru_RU_yuri
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8689: no package found for identifier com.apple.pkg.MultiLingualVoice_en_GB_kate
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8690: no package found for identifier com.apple.pkg.MultiLingualVoice_el_GR_nikos
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8694: no package found for identifier com.apple.pkg.MultiLingualVoice_en_US_tom
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8695: no package found for identifier com.apple.pkg.MultiLingualVoice_sv_SE_oskar
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8697: no package found for identifier com.apple.pkg.MultiLingualVoice_de_DE_markus
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8699: no package found for identifier com.apple.pkg.MultiLingualVoice_en_AU_lee
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8700: no package found for identifier com.apple.pkg.MultiLingualVoice_de_DE_petra
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8702: no package found for identifier com.apple.pkg.MultiLingualVoice_ar_SA_tarik
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8704: no package found for identifier com.apple.pkg.MultiLingualVoice_ja_JP_otoya
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8707: no package found for identifier com.apple.pkg.MultiLingualVoice_de_DE_anna
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8710: no package found for identifier com.apple.pkg.MultiLingualVoice_da_DK_magnus
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: BackgroundActivity: Activity check-in with Interval 21600
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=42, uid=200, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_firstrun_tasks)
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Removing client SUUpdateServiceClient pid=42, uid=200, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_firstrun_tasks)
Jul 7 16:55:21 snowbird softwareupdate_notify_agent (666)[701]: softwareupdate_notify_agent[uid=666]: Running for LoginDone
Jul 7 16:55:21 snowbird softwareupdate_notify_agent (666)[701]: AssertionMgr: Take com.apple.softwareupdate.NotifyAgentAssertion assertion with type BackgroundTask for pid 701
Jul 7 16:55:21 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=701, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_notify_agent)
Jul 7 16:55:21 snowbird softwareupdate_notify_agent (666)[701]: softwareupdate_notify_agent[uid=666]: Notifying with params: {
UpdateNotificationsOnly = 1;
Jul 7 16:55:21 snowbird softwareupdate_notify_agent (666)[701]: softwareupdate_notify_agent[uid=666]: appstoreupdateagent notified
Jul 7 16:55:21 snowbird softwareupdate_notify_agent (666)[701]: AssertionMgr: Cancel com.apple.softwareupdate.NotifyAgentAssertion assertion for pid 701
Jul 7 16:55:44 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=715, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/s toreagent)
Jul 7 16:55:48 snowbird softwareupdated (200)[184]: Removing client SUUpdateServiceClient pid=701, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_notify_agent)
Jul 7 16:57:48 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=1147, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Jul 7 16:58:37 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=1288, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Jul 7 16:58:37 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=1292, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Jul 7 16:58:37 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=1291, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Jul 7 16:58:37 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=1290, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Jul 7 16:59:14 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=1111, uid=666, installAuth=NO rights=(), transactions=0 (/Applications/App Store.app/Contents/MacOS/App Store)
Jul 7 16:59:19 snowbird softwareupdated (200)[184]: Scan for changed products with previous 0 updates: (plus 94 predicate-only)
Jul 7 16:59:19 snowbird softwareupdated (200)[184]: SoftwareUpdate: Scan for client pid 184 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Jul 7 16:59:22 snowbird softwareupdated (200)[184]: SoftwareUpdate: Using catalog https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-sn owleopard-leopard.merged-1.sucatalog.gz
Jul 7 16:59:29 snowbird suhelperd (0)[189]: SoftwareUpdate: timed out waiting for makequeues to run
Jul 7 16:59:29 snowbird softwareupdated (200)[184]: SoftwareUpdate: Reusing previous package sources (SUCatalogPackageSource, SUContentLocatorPackageSource) for partial scan
Jul 7 16:59:46 snowbird softwareupdated (200)[184]: SoftwareUpdate: elapsed scan time = 26.7
Jul 7 16:59:47 snowbird softwareupdated (200)[184]: Scan (f=0, d=0) found 2 updates: 031-04361, 031-04978 (plus 94 predicate-only)
Jul 7 16:59:47 snowbird softwareupdated (200)[184]: Product 031-02368: no package found for identifier com.apple.pkg.BootCampESD
Jul 7 16:59:49 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=1415, uid=0, installAuth=NO rights=(), transactions=0 (/usr/sbin/softwareupdate)
Jul 7 17:00:30 snowbird softwareupdated (200)[184]: Product 031-1219: no package found for ...
Jul 7 17:00:30 snowbird softwareupdated (200)[184]: Ramped updates marked
Jul 7 17:00:30 snowbird softwareupdated (200)[184]: SoftwareUpdate: Scan for client pid 184 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Jul 7 17:00:30 snowbird softwareupdated (200)[184]: Product 031-02368: no package found for identifier ...
Jul 7 17:00:30 snowbird softwareupdated (200)[184]: SoftwareUpdate: Catalog Not Modified since last scan ("12c17-4fd9fc0cb02c0")
Jul 7 17:00:30 snowbird softwareupdated (200)[184]: SoftwareUpdate: Using catalog https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-sn owleopard-leopard.merged-1.sucatalog.gz
Jul 7 17:02:49 snowbird softwareupdated (200)[184]: JS: 10.9.3
Jul 7 17:02:52 snowbird softwareupdated (200)[184]: JS: Connected printer: MANUFACTURER:EPSON;MODEL:WP-4530 Series
Jul 7 17:02:52 snowbird softwareupdated (200)[184]: JS: Connected printer: MANUFACTURER:EPSON;MODEL:EPSON WP-4530 Series
Jul 7 17:03:09 snowbird Installer[1730]: LSExceptions [0x7ffd98411830] loaded
Jul 7 17:03:09 snowbird Installer[1730]: @(#)PROGRAM:Install PROJECT:Install-846
Jul 7 17:03:09 snowbird Installer[1730]: @(#)PROGRAM:Installer PROJECT:Installer-721
Jul 7 17:03:09 snowbird Installer[1730]: Hardware: MacPro3,1 @ 2.80 GHz (x 8), 12288 MB RAM
Jul 7 17:03:09 snowbird Installer[1730]: Running OS Build: Mac OS X 10.9.3 (13D65)
Jul 7 17:03:09 snowbird Installer[1730]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Jul 7 17:03:09 snowbird Installer[1730]: Env: TMPDIR=/var/folders/r2/wbhxrq5n4vn7kxch9wb8lr6r0000mt/T/
Jul 7 17:03:09 snowbird Installer[1730]: Env: SHELL=/bin/tcsh
Jul 7 17:03:09 snowbird Installer[1730]: Env: HOME=/Users/peter
Jul 7 17:03:09 snowbird Installer[1730]: Env: USER=peter
Jul 7 17:03:09 snowbird Installer[1730]: Env: LOGNAME=peter
Jul 7 17:03:09 snowbird Installer[1730]: Env: SSH_AUTH_SOCK=/tmp/launch-BmQDON/Listeners
Jul 7 17:03:09 snowbird Installer[1730]: Env: Apple_PubSub_Socket_Render=/tmp/launch-UKeIBF/Render
Jul 7 17:03:09 snowbird Installer[1730]: Env: DISPLAY=/tmp/launch-ZiY74U/org.macosforge.xquartz:0
Jul 7 17:03:09 snowbird Installer[1730]: Env: COMMAND_MODE=unix2003
Jul 7 17:03:09 snowbird Installer[1730]: Env: __CHECKFIX1436934=1
Jul 7 17:03:09 snowbird Installer[1730]: Env: __CF_USER_TEXT_ENCODING=0x29A:0:0
Jul 7 17:03:10 snowbird Installer[1730]: OS X Update Installation Log
Jul 7 17:03:10 snowbird Installer[1730]: Opened from: /Volumes/OS X 10.9.4 Update/OSXUpd10.9.4.pkg
Jul 7 17:03:12 snowbird Installer[1730]: Warning: accessing obsolete X509Anchors.
Jul 7 17:03:12 snowbird Installer[1730]: Product archive /Volumes/OS X 10.9.4 Update/OSXUpd10.9.4.pkg trustLevel=501
Jul 7 17:03:18 snowbird Installer[1730]: IFDCC: padded OS update package with 1341440
Jul 7 17:03:21 --- last message repeated 2 times ---
Jul 7 17:03:21 snowbird Installer[1730]: LSExceptions [0x7ffd98411830] unloaded
Jul 7 17:03:25 snowbird Installer[1730]: InstallerStatusNotifications plugin loaded
Jul 7 17:03:33 snowbird runner[1800]: Administrator authorization granted.
Jul 7 17:03:35 snowbird Installer[1730]: =============================================================================== =
Jul 7 17:03:35 snowbird Installer[1730]: User picked Custom Install
Jul 7 17:03:35 snowbird Installer[1730]: Choices selected for installation:
Jul 7 17:03:35 snowbird Installer[1730]: Install: "OS X Update"
Jul 7 17:03:35 --- last message repeated 1 time ---
Jul 7 17:03:35 snowbird Installer[1730]: OSXUpd10.9.4.pkg#OSXUpd10.9.4.pkg : delta : 1.0.0.0.1.1306847324
Jul 7 17:03:35 snowbird Installer[1730]: =============================================================================== =
Jul 7 17:03:35 snowbird Installer[1730]: It took 0.00 seconds to summarize the package selections.
Jul 7 17:03:35 snowbird Installer[1730]: Will do post-logout install for package with trust 501
Jul 7 17:03:35 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=1730, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Jul 7 17:03:35 snowbird installd[1823]: installd: Starting
Jul 7 17:03:35 snowbird installd[1823]: installd: uid=0, euid=0
Jul 7 17:03:35 snowbird installd[1823]: PackageKit: Adding client PKInstallDaemonClient pid=184, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Jul 7 17:15:30 snowbird softwareupdated (200)[184]: SoftwareUpdate: timed-out waiting for product load operations to finish
Jul 7 17:15:30 snowbird softwareupdated (200)[184]: Scan got error Can't load data from the Apple Software Update server.
Jul 7 17:15:31 snowbird softwareupdated (200)[184]: Scan for changed products with previous 2 updates: 031-04361, 031-04978 (plus 94 predicate-only)
Jul 7 17:15:31 snowbird softwareupdated (200)[184]: SoftwareUpdate: Scan for client pid 184 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Jul 7 17:15:31 snowbird softwareupdated (200)[184]: SoftwareUpdate: Catalog Not Modified since last scan ("12c17-4fd9fc0cb02c0")
Jul 7 17:16:09 snowbird suhelperd (0)[189]: Verifying package at path: /Library/Updates/_ManualUpdate/OSXUpd10.9.4.pkg
Jul 7 17:16:09 snowbird suhelperd (0)[189]: packageWithPath returned nil!
Jul 7 17:27:30 snowbird softwareupdated (200)[184]: 1477.5s to run getPPDVersion -all /Library/Printers/PPDs/Contents/Resources
Jul 7 17:27:30 snowbird softwareupdated (200)[184]: Added 3965 PPD versions from /Library/Printers/PPDs/Contents/Resources
Jul 7 17:30:31 snowbird softwareupdated (200)[184]: SoftwareUpdate: timed-out waiting for product load operations to finish
Jul 7 17:30:31 snowbird softwareupdated (200)[184]: Scan got error Can't load data from the Apple Software Update server.
Jul 7 19:24:27 snowbird Installer[1730]: IFDCC: padded OS update package with 1341440
Jul 7 19:52:17 snowbird softwareupdated (200)[184]: BackgroundActivity: Starting Background Check Activity -
I recently upgraded to Mavericks, and now I cannot get Adobe Reader to install.
I have a MacBook Pro with 10.9.2. I was unable to open the version of Adobe Reader I had been using, so I used CleanMyMac to uninstall it. I then tried to install Adobe Reader multiple times to no avail. I am able to download and begin the installation process, but depending on where I download from, I get one of two messages. One reads, "Package name is Adobe Reader XI (11.0.06) installer: Installing at base path / installer: The install failed (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.)"
The other error message, using the other AR download, says, "Found a higher version Adobe Reader in the installation location. Installation will terminate."
I have, as noted, uninstalled everything Adobe from the computer. I have turned the computer on and off. I have emptied the trash.
Any suggestions on something else to try?
Thanks in advance,
EliseCleanMyMac is not really recommended software, you should take a look at the many threads on these forums that discuss whether it is needed & if it is safe to use.
Personally I don't think it is safe to use tools like CMM because they can encourage you to 'clean' essential system files that the OS needs. It also runs processes in the background that use up system resources for what purpose?
As for Adobe Reader. It's clear that CMM didn't remove all traces of Reader since Adobe's installer is still finding evidence of a 'newer' version installed (this seems like an error on the part of the installer).
You will need to follow Adobe's instructions for removing Reader correctly, instructions vary for each version of Reader, so you will need to try to figure out what was installed.
http://www.adobe.com/cfusion/search/index.cfm?term=remove+reader+mac&siteSection =home -
help! I recently upgraded my iphone to the latest IOS but my GPS seems to have a problem... I am unable to get directions from one point to another ... how do I solve this problem?
If using the built-in Maps app, directions are not available everywhere. Read here:
http://www.apple.com/ios/feature-availability/#maps-directions
If that's your problem, download the Google Maps app. -
I recently upgraded to Mavericks from Snow Leopard. Does Snow Leopard still exist on my Mac? If so, is it possible to restart under Snow Leopard in order to run PowerPC apps? If not, is there an OS available in 64 bit that supports PowerPC apps? Mav ***.
The only reason I upgraded to Mavericks was because my Snow Leopard OS was 32 bit, which I was told would support only 4GB of RAM.
That wasn't quite right. You can put in as much RAM as your Mac's hardware supports. The division is in the apps themselves. A 32 bit app can't use more than 4 GB or RAM. A 64 bit app can use much more.
For example, as a 32 bit only version, Photoshop CS3 can't use more 4GB of RAM, no matter how much you actually have installed. CS4 or later can use all the RAM you want to throw at it. -
I recently upgraded to Mavericks from 10.6.8. Now I can't access Segoe UI Light when in any Microsoft 2011 Office for Mac app. When I open files using Segoe UI Light created before the OS upgrade, another font shows up on the page, yet checking the ribbon, it lists the font as Segoe UI Light. Only Light ( Regular, SemiLight, Semibold, Bold, etc. are all accessible) and only Microsoft apps (works fine in Adobe suite). The Segoe UI family is enabled in Font Book. This font is used extensively in company presentations and documents, so I absolutely need access to it. Anyone have any suggestions?
Thanks,
laurieatworkPlease tell me where I can download Mavericks 10.9.5....
I have updated the OSX on my iMAC (mid 2010 ) to YOSEMITE 10.10.1 and I am not liking it, and want to go back to Mavericks. Foolishly I did not make a backup prior to updating to yosemite. :-(
iPAD; Macbook Pro; iMAC 2010
Batduck -
Recently upgraded to Mavericks... was working with Pages documents created with previous OS ... Pages is now frozen and I don't dare force quit and loose my old documents. How can I "thaw".... unfreeze Pages? Have several pages windows open that I was working on.
I also had this problem after I installed Mavericks: Pages files freezing at close, need to force quit.
Workaround: when saving any document created with an earlier version of Pages, be sure to untick the "include preview in document".
For some reason, this resolves the problem.
BTW "loose" is not a verb. You probably mean "lose". -
After recently upgrading to Maverick my desktop computer and all other devices will not recieve emails from my IMAP account, it keeps asking me for a password which has never been changed in 8yrs, please help as it was my business account from so long ago and I use it for general 'stuff' and my 'me' account for personal
CheersSince it is affecting all your devices also, try going to the e-mail web site and seeing if you can log in there. Who is the e-mail provider?
Try deleting the pass word from Applications/Utilities/Keychain Access.
If that doesn't work, try deleting and adding back the e-mail account. -
I have recently upgraded to Mavericks and I am being subjected to additional password requests and the monitor take store ever to boot up. Approximately 5 mins which is way in excess of previous operating system.
You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
Repair User Permissions
Startup Issues - Resolve
Startup Issues - Resolve (2) -
have recently upgraded and am finding my iMac won't wake from a sleep state 80% of the time. What do I need to change or do to prevent this?
Hi 02SilverSport,
Try using the power button to wake the iMac.
OS X Mavericks: Using the power button
http://support.apple.com/kb/HT5869
If you are using a wireless keyboard or mouse, check out this article:
OS X Mavericks: Wake your computer with a wireless mouse or keyboard
http://support.apple.com/kb/PH13997
And for more generic troubleshooting, try this one:
OS X: When your Mac doesn't sleep or wake
http://support.apple.com/kb/TS5357
where there's a section for "Your computer cannot wake from sleep" and "Your computer is slow to wake from sleep".
Best Regards,
Nubz -
Out of the blue today, my gmail will not send. I recently upgraded to Mavericks. But I have not had problems until today. I can receive mail but not send. Any easy suggestions of what to do?
I have been having the exact same problem for weeks now with gmail. None of my computers will send Gmail (they will recieve) and my Maverick computers (10.9.1) show gmail smtp.gmail.com as "offline". I had installed Post Box and apple support thought it was that i had too many accounts (I have 2 ipads, an iphone (latest iOs), a work and home iMac and a powerbook). I disabled all my gmail accounts in Mail and still no go from PostBox either . I tried connection doctor and it just spins for outgoing and say I either haveve the wrong pw or login - I dont. I terminaled and tested port 465 (according to gmail instructions) and it works (port 25 did not). I can access gmail from the webmail and send/recieve mail from it and it shows up in my webmail outbox. It is configured for imap.I just cannot send mail at all from any gmail account from any apple device using Mail (or PostBox). I am at a loss as was the apple support person who wished me good luck very politely and sympathetically.
-
I just recently upgraded to Mavericks. Why does it take awhile to load messages after I click to open them?
I should have put more info with my question. Anyway, I regularly use Seamonkey with its built-in mail client because it works so well. I also can use the Yahoo site's mail feature and the mail also goes out instantly once I click on the send button. Only Mail takes up to 32 seconds to send out a mail. I watch the spinning wheel churn until the whoosh sound comes. Not acceptable, that is why I use Seamonkey. Another iMac in the house shows the same low level of performance sending out the mail from that computer, and that computer uses the ultra-fast Comcast internet while my computer uses the AT&T land line. I tried changing some of the settings, like changing the port numbers to no avail. I returned to the recommended AT&T port setting. Since I have never been able to get Mail to work the way I want it, I switched to Seamonkey, but have always been curious as to why it wants to take so long. I like Safari as the browser a little better, but will use Seamonkey because it has it all and works the way it should. Unless a cure for that elongated wait with the outgoing mail is found, I will have to stay with Seamonkey.
-
I recently upgraded to Mavericks and now don't have access to iphoto. I cannot find my iphoto library to back the photos up before upgrading the iphoto but see the photos when I try to change screensaver? Where are my photos so I can back them up?
The iPhoto library should be in your user folder/Pictures unless it was moved.
-
I have recently upgraded to mavericks and I cannot get my scanner to work. I tried deleting the printer and reinstalled it but no luck
Canon does not support the MP530 on Mavericks, they have not produced drivers and apparently do not intend to,
Maybe you are looking for
-
How do I get my App icon back on my iPad
How do I get my App icon back onto my iPad?
-
Hello, haven't posted here in a long time, but now I decided to install arch on the new laptop I bought and I managed to get myself in a bit of trouble seeing that I never used a laptop before, let alone installed arch on it. So my laptop model is Le
-
Misspelled word in the Automated Email being sent by Workflow system
Hi Gurus, First of all I'm absolutely clueless about workflow so please don't be hating. :X I am trying to fix a bug in one of the email templates being sent to email addresses of our employees. The subject line have a misspelled word. Where do I sta
-
Computer was dropped - screen changes colors but nothing is displayed
Where do I start? I see no noticeable damage to the screen - no cracks etc. It fell to a carpeted floor. Can anyone suggest a path to determine if the screen is dead versus something else? Regards Bob
-
No style applied when using light framework and WPC content
Hi, Iu2019m facing a strange behavior, and Iu2019m almost pretty sure that is an error in the WPC, but I decided to post it here, maybe someone can confirm it. When using both, Light Framework and WPC, for some reason, the text inserted in the WPC co