Reconnecting Media Doesn't Restore Thumbnails in Timeline

I have FCE 2.0.3 and have been working on a project for yonks (3 hour story animation). Recently, the image clips are not showing their thumbnail pictures. The clip is still operational, but it is a bit of a nuisance to find a clip without the thumbnail in place. I've tried double-clicking, rendering, reconnecting, but it doesn't seem to restore the cache for a stubborn few.

Just what the doctor ordered! I knew there had to be a handle to flush a cache somewhere! As you said, it wasn't a big deal, but I'm going to hand this project over to another team. So, it needed to look tidy! Thanks for making me look good! ; )

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Reconnecting Media to offline clips

Hi all,
I have an interesting situation with a client. Never seen this problem/scenario before.
Here is the setup....
--> Client is logging all footage on her computer.
--> I provided her with a formatted Excel document that will allow me to import a batch list.
--> I converted her Excel logs to a txt document, then successfully imported the batch list into FCP.
--> After importing the log, FCP appears to like the log information. Everything is in its proper column, the clip icon (still with a red slash through it) and all of the necessary info (Clip name, Media Start and Media End, Log notes, Reel, etc) are all properly placed. FCP Even calculates the duration of the clip for us.
The problem is, when I try to "Reconnect Media" in an effort to connect the log information in FCP to the actual clips, it is a massive fail.
What I am seeing when trying to Reconnect Media....
--For starters, I notice that all of the logging entries in the browser are checkmarked as offline.
--When I try to Reconnect Media, the RM dialog is asking me to search for the NAME of the individually logged clip, rather than the REEL.
--RM cannot successfully reconnect media. At best, I turn off the Match Name option (Even though the REEL name is spelled perfectly in comparison to the actual video file), then manually select the clip to reconnect to. Interestingly, upon reconnecting, FCP has renamed the REEL in the browser as "0", rather than using the actual reel name.
Any help as to how I can import the clients log files(36 pages of info) and connect them to the actual video files?
Thanks,
Matt

If the clips are not actually missing, you could try to refresh the timeline by using cmd-0 and then going to the timeline options tab. Then select name only where it says "thumbnail display". Press ok to accept the change, then repeat the process to add thumbnails back to your timeline.

Reconnect media links lost

"Media Offline" message appears spontaneously in my timeline on several frames (@15 in 54 min video). The media file there on my external HD where it's always been. I can find it. When I go to reconnect, the message in Search is: " is missing. This is new! Somehow it doesn't see or know the file name although it is on the frame (such as "scan003"). What is going on? It has been doing this for about three weeks and getting worse and at first it did recognize the file and I was able to reconnect the link by hand, but even then it would lose the connection the next time I opened the program or spontaneously-probably with autosave. FCP5, Dual G4, 10.4.5 Seemed to start with the OSX automatic update from Apple and got especially bad with the last one this week. That's about when the "is missing message began to show up.

i have exactly the same problem. On one of our 3 systems projects seem to gradually be becoming infected with this problem, and i think it makes it impossible to reconnect media once it has forgotten the clip names.
i have tried trashing preferences and still seems to be happening.
another person has this problem here: http://forums.creativecow.net/cgi-bin/newreadpost.cgi?forumid=8&postid=885666
But in my case it is happening with entire sequences. When trying to reconnect the "Files to reconnect" window simply says:
Offline Files:
" is missing.
and nothing else.
We had a G-RAID drive self destruct recently and perhaps this has caused some corruption somewhere, but this is a new project with sequences copied in from systems that were fine.
G5 powermac Mac OS X (10.4.6)

Is there anyway to reconnect media in FCPX?

I was given the Project file folder, but the media was in an open folder and not in the original Event one. Every attempt to reconnect the media has failed to work.
It's looking for the files on another computer so reconstructing the folder structure won't work. Reimporting the media and doing a replace edit hasn't worked either because it doesn't know where the in and out points were originally.
Any other ideas on what I could or should be doing to rectify this problem.
Thanks,
Ray

I just did some checking on a similar red icon problem. If you Control-Click on the red icon that is the clip that's missing, you will see the menu option to Reveal in Finder. Selecting this will pop up a finder window pointing to the "file" the icon uses. In most cases it will be in the Final Cut Pro Events/Original Media folder. Also in most cases that "file" will be an alias ("shortcut" in windows terminology). If you then Control-Click on that file and choose Get Info, you will see not only the folder path to the alias file, but also the folder path that references the actual media file. That file must be in the original path specified in the alias for the alias to really point to the file that FCP X is looking for.
I know a lot of people are moving files and folders for FCP X using Finder, but, if you think about it, that method would likely mess up these aliases the icons are linked to. That's why I have seen some instructional videos say that the best way to actually move these events and projects around to different disks is to do so in FCP X. The drawback is that sometimes you cannot do these edits while background rendering is in progress and must wait until it completes. I know this is the case with project renames, etc.
Anyway, after I saw what was going on with my own red icons, I simply copied the original media file from where I had moved it (mistakenly using Finder) and put it into the original location. I then selected the event with the red icon clip in it and did a File Import of that media file again. Bingo! It filled in the red icon with the clip and propagated the change to my timeline where the clip was residing in my project. Problem solved.
Now don't get me wrong, it should simply have a Reconnect Media function, but until then we have to do what we have to do
stephen

Reconnect Media - Will only do one file at a time. (all files is checked)

I found one Google search that said this may be a bug... http://forums.creativecow.net/thread/8/1047891 and it's really bothering me since I have about 500 more media files to connect.
When I select multiple files in my Project File Browser, right click, hit Reconnect Media... It opens the Reconnect Files window. Then I hit "Locate", navigate to the folder holding the files (Reconnect All files in Relative Path is checked), select the file, confirm, then hit connect... Only one file (the first one selected) reconnects.
It's worse than that for me, now the file is Connected in my Project File browser, but it still doesn't reconnect in my sequences. So now I have to go in the sequence and right click on the individual clips, and manually reconnect those as well.
At this point it take 6 plus clicks per file missing, times two because I have to reconnect these clips in the sequences as well... times 500 because that's how many offline files I have.
My lord, I've already done this to half of the project, I can't do it any more... where am I going wrong or is this a bug? If so, please tell me there is a workaround.
The file I'm working in is a feature film, so it's huge... I can't start over at this point.
Thanks for your time!
-Monty

The only multiple files it will reconnect are the ones that are already connected.
I hope I figured it out but need more advice. It may be that the files that won't connect do not have a visible file extension ".mov". How can I get these files to shoe ".mov" at the end of their names without manually renaming them all?
And the reason this is happening is I was using reference files to edit a movie, now I've been given new hard drives with the final uncompressed footage but same file names for each clip... plus the new hard drives I'm using have different names.
Thanks for your time!
-Monty

RECONNECTING MEDIA... ONE AT A TIME ?????

I migrated my I-tunes list from my dual 1.25 G4 to my new MacPro but its didn't automatically connect... I have several hundred songs in my library and have to find and connect a song individually by searching its title.
Is that the only way to do it- one at a time?
Is there anyway to have the whole list re-connect to its appropriate file automatically?
Thanks

Basically the EDL will decide on the relevant cuts so once that is imported into final cut it's simply the case of connecting up the relevant media files, however the EDL offline timeline has the same naming throughout so each cut in the timeline has the same name but I am able to reconnect all the media gradually by selecting them one by one... Will the EDL have to have the exact name as the media files in order to reconnect all files at once?
Thanks

Odd Reconnecting Media Behavior

Apologies, one more question. When I use the "Reconnect Media" option in the browser to have an image or clip point to a different file, that change is not reflecting in FCP, the Viewer, Canvas and Timeline are all still showing the old file. What is odd is when I use the "Reveal In Finder" option is the image/clip is pointing to the new file. So it looks like the change of the file is applied, but it is not showing in FCP. Why would FCP show the old file, but both "Reconnect Media" and "Reveal In Finder" be pointing to the new file.
As always, thanks!
lance

I have actually had this happen on my system a couple of times. Since upgrading to FCP7, haven't seen it. It was an intermittent thing that I never completely diagnosed.
My solution was to rename the new file slightly (Map.pct to MapX.pct) and then drag the newly renamed file from the finder into the bin. Click on the new clip in the bin, hit command C to copy it. Then click on the clip you want to replace in the timeline, hit option V and deselect everything but content, and paste the new content in. You now have your new clip into the sequence without disturbing anything.
This is/was not a solution to the problem, but rather a way to keep the edit going.
Good luck!

Reconnecting Media FCP does not see?

I am going through lessons in the book and have copied media and project files from the hard drive. On some macs, everything seems to open fine, while on other macs, some of the media opens fine, however, some clips do not show in the Timeline, even though they appear in the Browser with a red line through them.
When I check the hard drive, the media is clearly on the hard drive.
1. Any idea why it might be doing this?
2. When I control click on the clip in question in the Timeline, and choose Reconnect Media, it works fine after locating the clip on the drive. Is there a way to do this for multiple clips rather than doing it one clip at a time?
Thanks!!!!

in the Reconnect Files window, when you press Locate and get the Reconnect dialog, there should be a checkbox saying "Reconnect All Files in Relative Path" ... if you enable that one it should find all other files in the same path without having to do it one by one

Reconnect Media - Unable to Reconnect All Files in Relative Path

I have a project that I have restored from a DLT backup. The project file and the all the media are now on a SAN which I access from my G5. Since this project originated on a different editor's computer all of the clips in my project are ostensibly offline within my project. All of the media files are located in a single capture scratch folder on the SAN with the same filenames and reel numbers. As such, I figured that when I used "Reconnect Media" with "Reconnect All Files in Relative Path" checked, all of the files would automatically relink. However, everytime I attempt to do this, the only file that is reconnected is the original file which I manually selected to establish the file path to the rest of my media. If I use the "Search" functionality and instruct FCP to search the capture scratch folder one file at a time, without fail, it will automatically find the media and reconnect it. Yet, I cannot seem to batch reonnect, as it were.
My question is this: If all of the media files are located in the same capture scratch folder (i.e. same relative path), why won't FCP automatically reconnect all the files in that folder to the corresponding offline clips?
I have attempted to reconnect the media on two different machines. The same issue arose on both machines. This leads me to believe that the problem may be a result of some issue with the filesystem on the SAN. Also, I have run FCP rescue and attempted a reconnect with both a clean backup and entirely new preference files, to no avail.

Hi Nat,
I don't have a direct solution, and you might you've been doing this already. Although you didn't describe this. I think that what I would try to do is:
- Copy the project (backup).
- Open the project, and when it tells you that 132 clips and 714 render-files are offline, I'd select the checkboxes in order to 'Forget' the files.
- Hit OK.
- FCP 'forgot' all the links to the original files. So you forced errors from that perspective by doing this.
- Try to reconnect again.
Just a thought...
All the best
Rienk
PS What version FCP are you running?

Some thumbnails in Timeline not showing

I opened a sequence (from Apple's FCP6 self learning course) and some of the clips show the thumbnail, others just show a blank thumbnail with a in the middle.
The same clips also have blank thumbnails in the Browser.
I tried "reconnecting" media, but nothing changed. The clips play perfectly well but I just don't know why some of them have blank Thumbnails.

sometimes the working thumbnail cache can become disassociated with the linked media ... in those situations the easiest resolution is to quit FCP, delete the thumbnail cache folder entirely, then reopen FCP ... that should force FCP to recreate any thumbnails that it needs.
the Thumbnail Cache folder is by default in your User's Documents > Final Cut Pro Documents folder but can be loacted anywhere you chose by specifying the directory in the FCP System Settings window > Capture Scratch tab

Reconnecting Media

I'm having a confusing issue with reconnecting media. I just moved a lot of my media from the desktop to an external hard drive. Now when I open a project, I get message: "385 files offline", but it only lists about 20 files for me to reconnect. Then when I go into the timeline, various clips read "Media offline" and yet these clips still play when the playhead goes over them. What's going on?

Last part of your question first: you are looking at the render files, not the source material.
What you should have done: Use the Media Manager to copy your project(s) to the new location. This consolidates each projects media into a single folder and generates a project file that references the new location.
In the long run, it might be simpler to copy the material back to the Desktop (yikes!) and redo everything with Media Manager. I think it is pretty much self-explanatory, but there's a dedicated section in the user manual if you need help with it.
Test the Media Managed project thoroughly before trashing the original.
"385 files offline"
Maybe you have 385 individual clips that are smaller parts of 20 or so larger clips. There are several possibilities here.
Message was edited by: Donald Pleasance

Reconnect media attribute change

I am trying to revise a project and have moved the media from my MacBook Pro to an external drive. When I try to reconnect the media I gat an error saying "Some or more of the files you have chosen do not match the attributes of the original".
The attributes in question are the reel and rate. I have not changed anything, just moved them.
Any ideas?

so, what you're saying is that you duplicated the contents of the capture scratch, from Disk A to Disk B
thats fine of course, but unless you've instructed to your FCP project to use the duplicate copy as the media source, then your project will still stay media is offline if you don't mount Disk A, because it doesn't know anything about Disk B ...
then again, you seem to be suggesting that Reconnect Media... is not letting you redirect the offline clips (on Disk A) to the new copies (on DIsk B) ?
the procedure that ought to work is:
in the Browser window, select all the offline clips, then choose File > Reconnect Media...
in the subsequent "Reconnect Files" window, click "Locate" and navigate the "Reconnect" browser to the new clip location on Disk B.
when you've selected the new copy of the clip, make sure the "Reconnect All Files in Relative Path" checkbox is ticked and then click the "Choose" button.
that should take you back to the Reconnect Files window, and the list of files in the upper pane should now have moved to thelower pane ... click "Connect" and you should be done.

Reconnect Media Problem

One of my files on the FCP7 Timeline has gone offline. The file name is Clip #366. But when I Reconnect Media it will ONLY give me the option to Reconnect to Clip #367!
Out of frustration I tried to Reconnect to Clip #367 but then it wouldn't even allow me to do this!
What, if anything, am I doing wrong?

There won't be sync issues due to re-naming, however, when you export from QT you'll stamp it with a new timecode which will cause problems. Here's what I would try.
1. Open clip in Qt and export, as mentioned.
2. Bring that clip into FCP.
3. Look at the Media Start timecode of your original clip in the Browser window and make a note of it.
4. Double click the new duplicate of your clip to bring it to the Viewer, and ensure the playhead is at the very start.
5. Go to Modify>Timecode... and enter the start timecode from you r original clip in the Source TC: Timecode box.
6. Save.
7. Reconnect to this new master clip, with it's new timecode.

Can only Reconnect Media one file at a time

I posted this problem almost two months ago, and was told at the time that it was a bug in FCP 6.0 and 6.0.1, but was fixed in 6.0.2. Well, I finally upgraded to 6.0.2, and the problem remains. What is strange, is that after I upgraded, the first two bins of files reconnected correctly, but ever since then none of the others have (and I tried the third bin right after the second, no changes at all to the computer). So I'm having this problem with both my G5 dual 2 gig (OS 10.4.9) and my Intel Macbook Pro (OS 10.4.11). Any ideas? The problem:
I'm trying to relink media I have on an external firewire drive, but when I click Relink, FCP only relinks the first file in my list. The files are all there, in the same location, and have not had any name or reel changes - each one relinks fine individually, but I can't get FCP to link more than 1 file at a time.
Procedures: I select all the files from a certain reel that are listed as being offline, then File>Reconnect Media. All the files I've selected are listed in the top half of the window, with the first file underlined. I have Search Single Location checked. I select Locate (though same thing happens if I select Search and locate the file myself), Show: Video Files (tho same thing happens if I select All Files), I've checked Match Name and Reel Only (though again same thing happens if this is not checked), and I checked Reconnect All Files in Relative Path. FCP finds the first file, and I click "Choose" - and the first file is listed in the bottom part of the window, but only that file.
Everything else in FCP works fine.
Thanks for any suggestions.
Tom Valens
Tamalpais Productions
Forest Knolls, CA

I am not having the same issue, and I am running 10.5.2 OS and 6.0.2 FCP. I also have FCP 6.0.2 on a computer running 10.4.11 and I have duplicate media on both systems, and bring a file back and forth and don't have to connect the media one at a time. This was a wide spread problem with 6.0.1, and the 6.0.2 update fixed that for most people. Why you are still having that problem is odd. Try trashing your FCP prefs with FCP RESCUE, and also try repairing your permissions with the Disk Utility.
Shane

My new iPod touch 5 doesn't restore, it's stuck on recovery mode.

I connected the ipod to my computer, just to charge it up, and i left the computer alone. I think the itunes was set to actualize it alone to the ios 6.1, but when i came back to get my ipod, it said that there was an error and the ipod couldn't actualize, after that it's stuck on recovery mode. I connected it to the iTunes as the ipod says, and on the resume says the software is actualized but it's stuck on recovery mode, when i try to restore it, the software downloads, but after it's downloaded, it doesn't restore the ipod and it's still the same. Help me, it's been this way for a week, and I'm tired of keep trying with the itunes I will really appreciate the help, thanks.

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Reconnecting Media Doesn't Restore Thumbnails in Timeline

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