Records are not readed

Hi Experts
Sometimes (in reporting or when Im doing calcs by IP functions), not all records are taked in account.
Only if I collapse the Infocube, then reporting and calcs are ok.  This happend only with real-time infocubes.
Whats happend?
How can I solve this?
Thank you in advance!

Hi
What is the status of the request in the real-time cube is it Yellow?
You can use a Filter and planning fucntion as aprt of the planning sequence and execute it at Modeler.
If the filter is not fetching the records then check the filter definition.
Regards, Hyma

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