"Recovered" CR2 files will not open in Photoshop CS6
My son recently completed the National Three Peaks Challenge. Regrettably, having taken loads of pictures, he discovered that one of the CF cards was corrupt. He and his fellow climbers have now paid a company (a considerable sum) to recover these photos and they are all showing as CR2 files. Unfortunately, neither Photoshop or any other program that he has (including Preview) will not open them. The images from the uncorrupted files are fine.
As you can imagine, he is desperate to get these images back so if anyone has any bright ideas as to where we go from here we would really appreciate it. Thanks in anticipation.
Thanks for your suggestion, normfb, which I passed on to my son. He has come back with the following answer -
"Tried the DNG converter, didn't even recognise there was a file in the folder I told it to look in!
The issue is that no programs be it Photoshop, that DNG converter, Lightroom or Preview are able to recognise that file format."
Appreciate the idea though.
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Here is some information about my computer;
OS is Windows 8
Adobe Photoshop Version: 13.0.1 (13.0.1.2 20130522.r.24 2013/05/22:21:00:00) x64
Operating System: Windows NT
Version: 6.2
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
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Processor speed: 3392 MHz
Built-in memory: 12199 MB
Free memory: 9861 MB
Memory available to Photoshop: 10892 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
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Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1024, right: 1280
Video Card Number: 1
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OpenCL Unavailable
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Driver Date: 20130307000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
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