Redeem code for Mountain Lion in the App Store

I input my redeem code for Mountain Lion in the App Store and it said it was downloading, but nothing happend. How do I know if the upgrade has been completed?

Welcome to Apple Support Communities
Open the Mac App Store and press the Redeem button:

Similar Messages

HT4463 When clicking 'buy' for Mountain Lion in the App store I get the message "product distribution file could not be verified, it may be damaged or was not signed' Anybody know why I get this message. Thanks

When clicking 'buy' for Mountain Lion in the App store I get the message "product distribution file could not be verified, it may be damaged or was not signed' Anybody know why I get this message. Thanks

Make sure your Mac qualifies for Mountain Lion > Upgrade your Mac to OS X Mountain Lion.
If you have anti virus software installed, disable that before downloading apps.
Turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall
Try deleting the cache, cookies, and preference files (plist) associated with the App Store.
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store.

Redownloading OS X Mountain Lion from the App Store

Hi,
i need to re-download OS X Mountain Lion from the App Store, but cannot find the download. Trying to use my redeem code from the OS X Developer Programms tells me that the software is not available.
How can i redownload the DMG to install Mountain Lion again ?
Cheers,
Oliver

The redemption code can only be used once. If you downloaded Mountain Lion already, then in App Store sign in with the proper Apple ID. Click on the Purchases icon. Search the list for your download. If you don't see it then it may be hidden: Mac App Store- Hiding and unhiding purchases.
If you are trying to download beta software, then:
Please don't post here about beta software. There are confidential forums set aside for developers to use. Developer Forums. If you are a paid developer or seed tester then it's a violation of your NDA to post in these forums. If you aren't a developer or seed tester then you have an illegal copy.

HT1338 i have a really old mac book with mac osx 10.6 and I cant purchase mountain lion in the app store. it says its not compatible with this computer. what can i do

I have been trying to purchase mountain lion from the app store and it doesnt let me. I keep getting mobile me in the system preferences and i want to upgrade so i can link this mac book with my icloud account and devices. How can I uograde to mountain lion?

Choose About this Mac from the Apple menu, click on More Info, and check the model identifier against the following, which are the earliest models capable of running 10.8:
iMac7,1
MacBook5,1
MacBookPro3,1
MacBookAir2,1
Macmini3,1
MacPro3,1
Xserve3,1
If your computer is incapable of running 10.8 but has at least a Core 2 Duo(not Core Duo) CPU and at least 2GB RAM, phone the online Apple Store and order a download code for Lion.
(75909)

Creating my own Fusion Drive: Do I need to buy Mountain Lion from the app store to reinstall the OS? Do I lose the iLife apps?

I just bought a Mac Mini (late 2012) with a 1TB HDD and I'm planning to install a second drive, an SSD (Samsung 840 evo) and create the Fusion Drive, and I have a couple of questions:
1- I've read lots of articles on how to do this but I'm not sure if I have to buy Mountain Lion from the app store (to reinstall the OS after I install the second drive) since I'm not able to see it on the "Purchased" list of apps, or if I can just reinstall OS X with OS X Utilities.
2- I read somewhere that if I make my own Fusion Drive when I reinstall OS X I will lose iLife, is this true? Or will I be able to redownload it from the store? I really don't want to lose iMovie, iPhoto and GarageBand and I'm confused about it.
Thanks in advance for any help and information you can give me!

Thankyou very much lllaass, that's exactly what I wanted to be sure about!

TS1702 how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space

how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space. How?
Thanks

You can use iCloud with 10.7.5. You do not need to upgrade to Yosemite. You should provide a minimum of 15 GBs of free space or 10% of the hard drive's capacity, whichever is greater.
Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion/Mavericks' Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.

Trouble downloading Mountain Lion from the App Store

Hi!
I am currently running snow leopard 10.6.8. I have updated all of my software, run time machine, and backblaze. I have purchased Mountain Lion through the App Store, but have tried to download it three times without success. I get a pop up window about 3/4 of the way through the download that says "download failed" , check our internet connection. I have checked it in the Systems Preferneces and I have green buttons on both the ethernet and wireless connections.
Any suggestions for how I can successfully download and install Mountain Lion?
Thanks!
Kim

It won't mess up your computer.
What is Safe Boot, Safe Mode?
Of course, you have backups. Right?

Unable to download Mountain Lion from the App store

Hi, when I try to download Mountain Lion from the app store I get the message, " The product distribution file could not be verified ... " Obviously I'm doing something really stupid. Advice welcome!
Thanks

A belated thanks for your help. I'd never have solved it otherwise. Maybe Apple could change the automatic reply that I got initially ("The product distribution file could not be verified ....") othewise they risk loosing customers.
Thanks again.

I purchased mountain lion in the app store but it won't download

I bought OS X Mountain Lion in the App Store on my Macbook. It asked for my computer password and itunes accont password. After I entered them a button labeled "Download" replaced the "$19.99" button. When I click on the button a small whirling symbol appears above it but dissapars after a second and nothing begins to download. I tried to hit the apple in the upper left hand corner of the screen and select software update but it doesn't appear happens. What should I do?

Were you in your Purchases section of the app store?
After purchasing it, it should show up there.

I keep getting "hash mismatch" when trying to download Mountain Lion from the App store

I've been trying to download the new Mountain Lion from the App Store & keep getting "hash mismatch" message. I was able to download on my 1 computer, but no luck on the 2nd computer, which is up-to-date on all updates & software. Support even put a fresh copy of the App in my account & I still get that same message. Someone suggested AppCleaner, but how do you delete the OS to re-install the new. Didn't think that was possible. Any suggestions - I've tried quitting & logging out of the App Store & even re-starting (several times)

- Temporarily disable anti virus software if installed.
- Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading including Mountain Lion.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select Mountain Lion. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.

I've downloaded OS X Mountain Lion from the App store , it still shows download on purchases . I've downloaded multiple time and still shows download.

I've downloaded OS X Mountain Lion from the App store , it still shows download on purchases . I've downloaded multiple times and still shows download in App store purchasesSoftware is showing OS X 10.8.3 .

Is this what you see?
That Download button is telling you it is available for downloading. Since you have paid for it and you are entitled to multiple downloads, that button is correct.

I cannot download mountain lion from the App Store

I am unable to download Mountain Lion from the App Store, I keep getting an error every time I try to purchase the app, I have been trying for a week but no luck.
Can someone please help.
My current opperating system is Lion, which has been updated from Snow Leopard.

Yes, my Imac is a 2010 model, and I have checked the requirements, they are all fine.
The error message is
The product distribution file could not be verified. It may be damaged or was not signed.
do you have any suggestions?
Thank you

I'm now running OSX v. 10.6.8. I purchased OSX Mountain Lion from the app store

I'm now running OSX v. 10.6.8. I purchased OSX Mountain Lion from the app store & after about 40 minutes of "downloading" (started 40 or so minutes ago) my iMac restarted & I signed in. But OSX 10.6.8 is still there & the image of OSX Mountain Lion is in my dock with the caption "OSX Mountain Lion -- Paused" !!! ...Now ANOTHER 20 minutes have passed & no change nor other prompts nor info have come up!! WHAT'S GOING ON??? PLEASE HELP!!! ~~~THANK YOU!!!

THANKS SO VERY MUCH, mende1, for so quickly responding to my plea for HELP!!
I had never turned my iMac off so I still don't understand why the download paused, & when I looked in my Applications folder there was no Mountain Lion, but your words, "However, you can pause and resume the download as many times as you want" encouraged me to look deeper & try harder!! I clicked & double-clicked (& multi-clicked!) the Mtn Lion icon in my dock to no avail but finally, I clicked & HELD the click for about 7 seconds . . . . . . . & then a little pop-up came & asked me if I want to "Resume the download" or stop it!! So I slid the cursor over to "Resume..." & it's downloading again!! ~~I HOPE!! I guess 4.4 GB of OS update will take more than a little time to get in there!
~~~Again, THANK YOU so MUCH & God less you with a WONDERFUL time with your studies & future dreams!!!

HT1338 Dear all, I have just bought a MacBook pro with osx lion on 25thast month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?

Dear all, I have just bought a MacBook pro with osx lion on 25th last month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?

Here are the rules to qualify for the free upgrade:
http://www.apple.com/osx/uptodate/
(has to be purchased from Apple or authorized reseller).

I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?

I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?

Sometimes if you make a purchase for the first time, use a new billing method (ie credit card) or the App Store terms have changed, I've noticed that you need to press the "Buy" button twice for the purchase to actually go through (ie, you press Buy, you agree to the terms, and you have to press Buy again). You won't get double-charged.
You can check if the purchase is actually downloading by looking in the Purchased tab of the App Store - the Mountain Lion installer will be there if it worked. If not, try the Buy button again.
Matt

Redeem code for Mountain Lion in the App Store

Similar Messages

Maybe you are looking for