Reduced Sized PDF - "An error was encountered while saving the document" - Adobe Acrobat 11

I have users randomly getting this error when trying to File > Save as Other > Reduced Sized PDF.
There's nothing unusual about the PDFs. They're not encrypted or secured.
I've tried creating "Preferences" and "PDF Optimizer" folders in their profile folders but that didn't fix it.
Issue is just intermittent and I'm not sure what to do to fix it.
Users are printing and using a scanner as a work-around which is not ideal.
imgur screenshot since I can't use the Insert Image feature in this thread for some reason:
http://i.imgur.com/bUnWXZj.png
Version: Adobe Acrobat 11.0.4

Hi Clitton,
There must be something about these PDF's that are not meshing with Acrobat.
This is not a specifically known issue. Would you mind sharing some specifics about your workflow? How were these PDF's originally created? What software was used?
Looking forward to hearing back from you!
Regards, Stacy

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