Reformat media card

trying to use my new, upgraded sd media card on my Curve 9300. Message comes up that card has errors and cannot be repaired.  How do I reformat the media card?
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I got a new 2 gigabyt memory card and its cumming up that there is no memory card inserted in the device how do I fix it

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    Several weeks ago I upgraded to OS 10.2.0.424.  Everything went fine, no problems.  My phone worked perfectly.
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    Now, the following should be noted very carefully:  THE MEDIA CARD WAS BOUGHT SPECIFICALLY FOR MY Z10, IT WAS FORMATTED IN THE SAME HANDSET, ENCRYPTED IN THE SAME HANDSET AND HAS ***NEVER*** BEEN OUT OF THE HANDSET.
    As far as I am concerned, this is a fault with the upgrade.  Having looked on Crackberry.com I see many other users having a similar problem.  I am fortunate in that I do weekly backups of my handset including the media card.  However I am reluctant to use my media card again in case this problem recurs.
    I tried contacting Blackberry help on Twitter however I can only assume that the Blackberry Twitter team are sub-contractors who don't work for BT as their advice was along the lines of "have you tried rebooting?  You have?  Oh well, you'll need to speak to your mobile provider as there's nothing we can do."
    Please, Blackberry, can you acknowledge this fault and advise what your timescale is for resolution?
    A dissatisfied loyal Blackberry customer.

    If the user removes the media card from the BlackBerry device and places it in a new BlackBerry device, the new BlackBerry device cannot decrypt any files that the first BlackBerry device encrypted on the media card using a randomly generated device key. If the first BlackBerry device encrypted the files on the media card using the BlackBerry device password, when the user removes the media card from the BlackBerry device and places it in a new BlackBerry device, the new BlackBerry device prompts the user for the password used on the first BlackBerry device to access the files on the new device.
    The above is from BlackBerry:
    I can only assume that Upgrading is like changing Devices, so before Upgrading save all data.
    Someone else with more knowledge about encryption and seeing this post may respond.

  • MEDIA CARD CANT BE READ DUE TO FATAL ERRORS

    Hi, I took my blackberry 9630 tour to the repairers to fix my trackball because it wasn't functioning. They fixed my trackball but the problem is when I insert my media card on the phone, I got a message sayng "media card cannot be accessed due to fatal errors" and I got shocked because the card was working before they opened my phone. Can someone please help me get back my 700 music files and pictures because they are important :'(

    Hello, Archie42,
    To better determine if the issue is being caused by the media card or the BlackBerry® smartphone,  I would suggest testing the media card in a PC, if the card is working transfer the files to your PC and then reformat the card and then test in the BlackBerry.
    I hope this helps.
    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
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  • Vivitar Media card reader. Read only?

    Hello
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    Never reformat a camera's memory card using your Mac — always reformat the card or delete pictures from it using your camera's menu commands, not the Mac. A card that's been formatted on a Mac or had pictures added to or deleted from it by a Mac is likely to be found unusable by many cameras. Reformatting in the camera usually resolves that problem.
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  • My BB Pearl 9105 does not recognize Media card

    Media card can not be accessed due to fatal errors. what does it mean?

    Hello Art4412,
    Try transferring the media files from your media card to a PC and then reformatting the card, have a look at this: http://btsc.webapps.blackberry.com/btsc/KB10527
    I hope this helps.
    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Media Card Issues...P​lease Help

    About a week ago I could not save anything to my media card.  I put everything on my computer so I need to reformat my card and get it working again.  When I try to format it  I get  "Media Card Format Failed"  What should I do?

    Hi.  Have you tried reading the card on your pc? It's possible your card is failing, but try to read it on your pc.  If you can that would tell you it is not the card.
    IrwinII
    Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

  • Blackberry Bold Media Card Backup

    I'm new to the Blackberry (Bold 9650), so I might be missing what I've been looking for.  Most of the time, when I start, and particularly reboot my device, it always comes up with the message saying that the new media card has errors and asks if I want to correct the errors.  Then it asks me if I want to save lost clusters.
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    1.     Is the data card and the media card the same?
    2.     Will all data, including video and pictures be saved?
    3.     How do I save it to the computer?
    4.     This is a brand new phone with card.  Why is it damaged?
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    FreonJohn wrote:
    I'm new to the Blackberry (Bold 9650), so I might be missing what I've been looking for.  Most of the time, when I start, and particularly reboot my device, it always comes up with the message saying that the new media card has errors and asks if I want to correct the errors.  Then it asks me if I want to save lost clusters.
    A service tech told me to back up my data card to the computer and then reformat my card.
    Questions:
    1.     Is the data card and the media card the same? Yes, the two names are referring to the same thing.
    2.     Will all data, including video and pictures be saved? That depends on how much damage there is to the card, if there is any.  Correct errors, save lost clusters....sounds like a bad card.  Data may or may not be recoverable, and all you can do is try.
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    4.     This is a brand new phone with card.  Why is it damaged?   It happens. The cards are so tiny, and delicate, they get damaged easily.  If the phopne came with the card already installed, it may be under warranty and you can get it replaced at the store where you got the phone.  Do the backup of all your information on the card, then take it in and see if they will replace the card.
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  • My Media Card keeps Rebooting my BB Curve 8320

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    its also best when installing the 4.5 software to your BB, that the media card is removed from the BB during the installation. It has been known to cause these problems. Once the software has been fully reinstalled, you can then reinsert the card.
    If your card was in for a previous installtion, best to format the card within the BB again.
    babylabes
    In my very first post I gave you directions on how to locate the exact version installed on your BB. It is very useful information to be able to help you. Also why do you plug the card into your PC to put files on it, you can plug your BB into your PC and transfer them to it that way. and in your case I would follow the instructions of making sure the .dat files are not being copied over, and make sure you dont have anything that is not media content. something you are transferring is corrupted. dont copy the folders over. Copy content in the folder to the new empty folder on the BB. (reformat while in the BB first so you have the folders)
    Message Edited by drizzt09 on 07-04-2009 08:42 AM
    Message Edited by drizzt09 on 07-04-2009 08:43 AM

  • Blackberry Desktop Software doesn't recognize my .rem files on my SD media card. Cannot sync them to my Mac.

    Hi,
    I'm experiencing this problem where Blackberry Desktop Software for Mac 2.3.0 (build 12)  doesn't recognize my .rem files (video and photo) on my SD media card (the Desktop Software app does show that file space on the media card is being used). Therefore, these files cannot be synced, decrypted, and viewed on my computer. I can see them on phone. I do have mass storage mode turned on and I can see the .rem files in the video and photo folders when my phone is connected to my computer. I can copy them to my Mac but since they aren't decrypted, I cannot view them.
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    I've tried backing up, reformatting the media card, wiping, and restoring but nothing has worked.
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    I'm hoping someone can provide some suggestions? Thanks in advance.

    Hey jack_clarke,
    Welcome to the BlackBerry Support Community Forums.
    Make sure mass storage mode is enabled on the BlackBerry: www.blackberry.com/btsc/KB13564
    If this is disabled you won't be able to access your media card from the computer.
    -ViciousFerret
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    Be sure to click Like! for those who have helped you.
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  • Media card not being recognized by Media Sync / Dekstop Manager or Windows

    I hope someone can help me with this.
    I've got a Bold 9000 running OS 5.0.0.411 (the Vodaphone offiical release, not the Bell one).  I'm on Rogers though.
    I have an 8GB Sandisk card in it which the phone reads fine.
    However, Media Sync, Desktop Manager, and Windows 7 64-bit wont read it.
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    - tried reformatting the media card through the phone, doesn't help.
    - tried reformatting the media card through Windows, doesn't help.
    - tried uninstalling Desktop Manager and just installing the USB drivers, doesn't help.
    - tried re-installing Desktop Manager, doesn't help
    - tried updating the "RIM Blackberry SD USB Device" driver, no change as Windows says it has installed the right version.
    - tried both versions of Media Sync (older and just released version), doesn't help.
    - tried another SD card, doesn't help.
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    Cheers.
    BB-past: 9000>9700>9800>9780>9810>9900>Z10>Q5

    Me too:
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    Windows7 Pro 32bit
    BB Desktop Mgr. 5.0.1
    Reading/accessing the media card via USB always worked fine in XP, and still works fine in Ubuntu Linux (I could never get Bluetooth to do it at all). With the Windows7 upgrade, suddenly Windows can detect but not read the card. It's detected as a removable disk in Explorer, but when you try to open/browse it, Windows throws up a dialog that says "Please insert a disk into removable disk (F."
    The phone sees it just fine, XP sees it just fine, Ubuntu sees it just fine. It's more likely to be a Microsoft problem than a RIM problem, but it's still friggin' annoying. Does anyone know a workaround for this? The Desktop Manager software won't run under WINE for me.

  • Desktop Software Reports Incorrect Media Card Storage

    As I posted a year ago, that time regarding my Torch, I am still having the same problem, albeit with my BB 9900: the Desktop software is not reporting an accurate free-space amount for my media card. This is after disconnecting my phone, reformatting the card (Options->Storage->Format), and then reconnecting. It still shows that I'm using 3.7Gb, when in fact (barring the 10% it keeps free by default) it's entirely clean.
    This is with v. 2.4.0.16

    Total space is 199MB?
    Have you tried reading the cards directly with a desktop or laptop computer and looking at card properties. That is what I would do. And I would run a repair using the computer and see what you see.
    Another question. When you first inserted the card you should have seen an error message followed by notification that the drivers were being downloaded. Did you see both the error message and the notification?
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  • MAC OSX - Wont mount media card on Curve 8320

    Hi,
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    1. Turned Media card on
    2. Turned Mass Storage Mode on
    3. Enabled Mass Storage mode when connected (yes)
    4. Formatted the media card countless times
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    I can take pictures and save to the media card so I know its there and working, but I cant see the card under OSX or Windows (VMWare) no matter what I try.
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    L. Zuniga

    I'm having nearly the same problem with my 2 Verizon Curve 8330's
    I'm using OS X 10.5.8.
    One device has 4.5.0.77, the other has 4.5.0.138.
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    The card works fine on the device - eg, I can save pictures, etc to it, and the device can read the media that I put on the card via a card reader.
    The USB works fine, eg PocketMac can see the device and sync my calendar and contacts. If I connect the device to a Windows machine, Desktop Manager can detect it and I can install software, etc.
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    I know these media card problems are very common, but I've tried every solution I can find (checking settings, reformatting cards, uninstalling/re-installing drivers and software, etc) and nothing seems to help.
    Since the card works fine on the device, and the USB connectivity seems to be fine, and my mass storage settings are all correct - what could I possibly be doing wrong?
    Thanks,
    Sean

  • Media Card mIsmatch

    Verizon changed my phone.  Now I get " Content rights do not match the device.   Please insert the media card back to the right device."  Help, please & thanks.

    Hello,
    Ohhhhh...ouch. It sounds like, on your old BB, you had Content Protection or Encryption activated. As such, the data on the media card is indeed only readable by the exact device that conducted the encryption of the information. If you can get access to it, you could use it to copy the data to a computer via Mass Storage Mode. If you can't get access to the old device, then you likely are left with only one option -- reformat the media card in this new device and lose all of the data.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Serious Help Needed, Please! Media Card Error

    Blackberry Torch 9800
    Okay this has happened to me twice. Second time just now. I noticed all my files were mucked up and wouldn't open, so I performed a battery pull with the device turned on. Turned my phone back on to discover a media card error with clustered files- tried to repair, repair failed. I've lost everything- again. I went to options>device>storage and tried to repair from there and it said I didn't have a media card installed. Tried to repair anyway and it also failed.
    The first time this happened I tried to repair from my computer and that failed too- it has failed this time also. I reformatted the card from my device- if anyone has a way to get my files back please let me know!
    I had seriously important memories and things I seriously need to get back. If there's any way I can't get them back please let me know. It says I have absolutely nothing in my files on my phone. Pleaaaase help!
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    Blackberry Torch 9800
    Okay this has happened to me twice. Second time just now. I noticed all my files were mucked up and wouldn't open, so I performed a battery pull with the device turned on. Turned my phone back on to discover a media card error with clustered files- tried to repair, repair failed. I've lost everything- again. I went to options>device>storage and tried to repair from there and it said I didn't have a media card installed. Tried to repair anyway and it also failed.
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    I had seriously important memories and things I seriously need to get back. If there's any way I can't get them back please let me know. It says I have absolutely nothing in my files on my phone. Pleaaaase help!
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  • Improving memory usage - decrease "other" in media card

    What is "other" in media card memory in the app manager?  
    Its taking up a lot of space, how can I get rid of it?
    Whatsapp is advicing me that my memory is almost full, but it;s the only app I have and the media card can't be full (10 pics and 1 small video).
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    Try to reformat the media card.
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