Refreshing... cant open document from icloud

I buy an iPad 2, and when i activate the icloud in numbers, one of all my documents (the most important) dont finish the downloading, keep in "Refreshing..", i enter to icloud.com in iworks/numbers and the same problem, my document keep in "Refreshing..", i dont have any copy of this document in my computer, and my iPad1 is restored to factory default settings, when i sell him.

Have you checked the iCloud Drive FAQ for help:iCloud Drive FAQ

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