Regards, since I upgrade to IOS 7 I can not open Itune Store from my Iphone 5. which is the way to solve this problem?

Regards, since I upgrade to IOS 7 I can not open Itune Store from my Iphone 5.
which is the way to solve this problem?

You've tried logging out of your account by tapping on your id in Settings > iTunes & App Store and logging back in, and/or tried a soft-reset of the phone ?

Similar Messages

  • HT1689 I Live In Egypt, and Can not access Itunes Store from my Iphone or my Ipad, i get the message "can not connect to Itunes store", but i can access my app Store. Can someone help me pls.

    Please Help

    I also recently updated my Iphone to ios 6, And Some of my artwork is missing from my iphone. They r there on my Itunes but don't sync. Can you help me?

  • I can not access Itunes Store from my computer. When I run the dianostic I get a red light that says "Secure Link to the Itunes Store Failed".

    I can not access Itunes Store from my computer.
    When I run the diagnostic tool for network connectivity, my network connects but I get a Red light that says "SECURE LINK TO THE ITUNES STORE FAILED".
    Can anyone help me on this problem?

    ITunes won't connect all I get is the "accessing iTunes store......". With the bar scrolling but no connection.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Can not open apple store from my mac

    can not open apple store from my mac

    Restart your computer.   If that does not work download and apply the combo updater ... Mac OS X 10.6.8 Update Combo v1.1
    It won't matter if you have previously downloaded this update but the action itself has a curative effect for many settings that have gone awry.

  • I cannot open itunes store from my iphone 4s. When I press the application icon it seems to be open at first but then automatically return to the main menu. What can be the problem?

    I cannot open itunes store from my iphone 4s. When I press the application icon it seems to be open at first but then automatically return to the main menu. What can be the problem?

    Logout of the app store and iTunes store: Settings>iTunes & App Store>Apple ID. Go back to home screen and  reset the phone by pressing the sleep/wake and home buttons together until the Apple logo appears then release them.
    Once phone has finished rebooting go back to  Settings>iTunes & App Store and login with your Apple ID and password again. Then open the iTunes Store app again.

  • After updating IOS 7 i can't open Itunes Store on my Iphone anymore

    After updating IOS 7 i can't open Itunes Store anymore.

    Same issue here on iPhone 4 after upgrade to IOS7. When launching iTunes store the iPhone loads data for a few secs, but then the screen is completely empty: No movies, no music, no genius.... The all page is completely white ( orblack for movies).
    Tried all these tricks w/o success:
    - Log off and on again on iTunes account
    - Change system language
    - Disable all iCloud syncs
    - Disable all automated downloads from app store and iTunes store
    Interestingly, iTunes store works perfectly with same account on iPad 2 after updateto IOS 7
    Next I will try is to sync with MacBook.
    Anyone solved it already pls post !

  • When i open my computer this appears "c:\Programdata\AppleVerifierPolicy.dll  the specific module caould not be found"  i think this may be the reason why i can not open itunes store

    when i open my computer this appears "c:\Programdata\AppleVerifierPolicy.dll  the specific module caould not be found"  i think this may be the reason why i can not open itunes store

    With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
    Copy the SQLite3.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
    Restart the programme all should be well
    In case that your OS is (64 bit)
    1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    2. Copy file "SQLite3.dll"
    3. Now paste it in the folder  C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
    4. Restart the programme, it should not display that message, it should be clear.
    Good Luck

  • I can not open itunes store the lines goes along but does not open tried everything stuck now i am on the up to date i tunes any answers

    i i can not open i tunes store  i am up to date with i tunes window etc it just will not open is there any one who nows thanks lynn

    Hi Lynn from Kettering,
    I'm assuming you are in Dayton Ohio.  I grew up in Centerville,  Anyways read through this link.  I hope it helps
    https://discussions.apple.com/message/16017192#16017192

  • Can not open Itunes store

    I can not open the store to purchase music. I have the updated I tunes and it still will not work. The firewall is disabled. I can not even get it to open my account. The loading bar starts out good and then just stops halfway. It does this for music search too.
    This is crazy. I have cash in the account to buy music and can't even get to it. I ran the diagnostics and it came up clean.
    Help Someone!!!!!!

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • I try to update mt Itunes to 11.1.5 and it stops and i can not open itunes store without itunes crashing.

    I can not update ITunes to 11.1.5 becasue it stops when it's almost done. Then I can not open the store and Itunes crashes and it tells me to update and ITunes closes. I'm nt very happy.

    Many thanks, that's perfect.
    Errors occurred while installing the update. If the probalem persists choose Tools > Download Only and try installing manually.
    With that one, first try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

  • Can not access itunes store from my mac os

    Just lately I cannot access the itunes store-- have been using it for years-- it just remains a blank screen

    Hello there, trittie.
    It sounds like you are having issues connecting to the iTunes Store and getting a blank page.  The following Knowledge Base article offers up some great steps for verifying connectivity:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Troubleshoot issues on a Mac
    If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
    Update iTunes and Safari to the latest version.
    If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
    You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
    If you're receiving a specific error message, follow these steps.
    If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
    Additionally, this article provides some additional recomendations if the issue persists:
    iTunes: Advanced iTunes Store troubleshooting
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Upgraded iTunes but now I can not open iTunes Store

    I have a Mac OS X 10.5.5 and I upgraded my iTunes but now it is telling me that the iTunes Store requires that I have Safari 4.0.3 or better. However, when I try and update that my macbook gets about 1/10 of the way through that download and stops, it will be stuck trying to "configure the download" for hours and nothing happens. What should I do?

    witko1mt wrote:
    I have a Mac OS X 10.5.5
    1) get the Mac OS X 10.5.8. combo update here: http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate
    2) repair permissions
    3) try software update from the  menu to see if a newer version of Safari is offered.

  • I Can Not Access iTunes & AppStores from My Iphone 5

    Dear Gent's,
    Am unable to connect to itunes & Appstore since 1 month, i tired to contact apple but unfortunatley they keeps on forwarding the email and the issue from one supporter to another one.
    My ID is working well, i can access the Store from laptop, i can download and push through cable connection and sync but i cann't access the itunes from the device it self.
    I tried many methods i read about it, but it didn't work, i restore my iphone and set it as new iphone , and also it's not working.
    I want to know if the problem is from the software or from the decive it self to return it back to the supplier.
    Any quick reply is appriciated.
    Regards

    I also recently updated my Iphone to ios 6, And Some of my artwork is missing from my iphone. They r there on my Itunes but don't sync. Can you help me?

  • All of a sudden I can not receive text messages on my MOTOX. Does anyone know how to solve this problem. I can send them, but can't receive them.

    My MOTO X was working fine, then all of a sudden, I can not receive text messages. I have checked the settings and they look correct to me, and I have done everything the web site recommends, except wiping the phone and starting over, to try and fix it. Has anyone else had this issue, and how did you resolve it?
    Thanks so much.

        That's strange that your Moto X wont receive any text. Thank you for trouble shooting the issue. Let's see what's going on! Does your device have any physical or liquid damage? Does anyone else have an issue with calling or texting? What zip code are you in?
    VanetrisC_VZW
    Follow us on Twitter @VZWSupport

  • Email has jammed. Can only open by right clicking. Cannot send messages. How do I solve this problem?

    Email has jammed. Can only open message by right clicking. Cannot open attachments. Cannot send or delete messages in usual way. How can I correct this? Ian

    Go to your User's Library folder. (if you don't know how to find, see this link .)
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    When you open Mail it will re-index your files.
    Open the Connection Doctor under Window in the Menu bar.
    Do you see red lights? If yes, click on Show Details
    Most likely you need to re-enter your passwords in SMTP settings.

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