Register with blackberry

Having problems registering my new phone with blackberry on orange, when I am on my pc I am told to put in my pin and IMEI number, which gives me the error message that this is not available on a HTML browser.
Then attempting to go on blackberry.orange.co.uk on my Curve I am given the change to manage my email accounts rather than register my phone.
Can anyone help?
Thanks.

Try doing this from your BlackBerry. Go to your Setup icon, or personal email setup icon.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Similar Messages

How to register a blackberry with the appropriate service provider ?

Hello,
I've just bought a Pearl 8100. I've inserted my SIM card and the phone is working ok. However I can not send or receive any email and can't access the net. When I bought it, I was told to contact my service provider (Orange - UK) to get the phone set up. That's what I did and I was directed to a web site (w3.blackberry.orange.co.uk) where you have first to register as new user by giving your PIN and IMEI. However I haven't been able to complete the task as a message popped up saying that the phone was already registered with a different service provider and that I had to re-register it with the appropriate one. I personnally never registered the phone before but basically that's what I have to do so I need some help because I have no idea how to do that... Thanks....
G.

tommobb wrote:
Hi.
I bought a BB pearl 8100 locked to Orange.
I have unlocked it and inserted my Virgin media Sim.
Problem...I cannot register it for email.!!I followed the BB virgin media link and upon inputting IMEI and PIN it advised incorrect... even though its written on the back of phone... huh??
Apparently i'm not registered... with who?
How can i make my BB pearl work on Virgin media Email account.
Thanks for any help. i'm totally stuck!!
Hi and Welcome to the Forums!
You will need to contact your carrier for assistance. Be sure that you have an adequate service plan from them to enable your access to their BIS. Be sure that they can properly register your BB into their BIS. If you obtained your BB second hand, it is quite possible that the prior owner did not release the PIN from the Orange BIS...in which case your new carrier won't be able to create a BIS account for you on their network. And, typically, only the owner of the account (at Orange) will be able to convince Orange to release the PIN from their BIS...
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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How to register IMEI Number with BlackBerry

Sir,
I want to register my new BlackBerry Mibile's IMEI Number with BlackBerry.

The IMEI number is not required for registration with Apple. This explains registering an Apple product:
http://support.apple.com/kb/HT5803
If your cellular carrier might require some additional IMEI related information, contact them.

I got the message "Your handheld has been registered with the wireless network" from blackberry?

So I got my curve 9360 about 3 months ago and last night I got a message from blackberry saying "Your handheld has been registered with the wireless network". I don't have a data plan but after I got this message I was able to go on the internet without wifi.. I thought it was extremely weird and I was scared my carrier, Rogers, will charge me so I turned my data off. I asked my dad today and he said I could use it and we won't pay if they charge me.. I'm still really worried that I'll get a ridicous bill at the end of the month. So why did I randomly get data and will it charge me? What should I do?

I've heard through the Rogers support forums that Rogers is offering a free data trial to its users. I haven't seen anything official yet, but I've heard that on atleast two occasions so far.
For that reason, I would go ahead and enjoy your free data while it lasts. If you're really worried about it, call Rogers to confirm it. Just remember, you never signed a data plan agreement with them so they can't charge you for it.
I hope that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

How can I find out the previous service provider my device is still registered with?

When trying to create a BIS account, I received the error message that my device was already registered with a different service provider and that I would have to reregister it. The problem is that I bought it new from cordlessphoneworld.co.uk and it was supposedly "completely refurbished".
My Pearl 8100 is a BT phone, however BT confirmed to me that it was not registered with their network. The seller, cordlessphoneworld.co.uk, told me to contact BlackBerry support, and BB support told me to talk to my service provider (O2 UK) who has already told me I would have to get in touch with the previous service provider.
How can I get my BB released from its current BIS registration, or at least find out who it is registered with, in order to finally enjoy its full functionality and not just the regular phone stuff?
My BB info:
PIN: *********
IMEI: #################
Happy for any help or ideas!!
Thanks.
EDIT: Removed personal information
Message Edited by Andy on 08-30-2009 02:33 PM

Theres a high chance it was set up with the original carrier that is was sold with.
To find this out you need to get the vendor id of the device.
Do this by holding down (all at the same time ) the ALT+CAP+H button..
Or
Whilst pressing down ALT, select E Then S then C then R
You should see a little page pop up with random info.
What you are looking for is the vendor ID. a three digit number.
Then I will post a list of all the vendors IDS at the end of this message as i can't remember the link..
Anyhow, find the carrier from the list and call them asking them to release the PIN..
IF... the prev user didn't register it with that carrier (which would mean you phone has possibly been used twice before) then you can call your current Carrier and ask them to escalate the call to RIM who will be able to tell...
Hope this helps..
ALT+CAP+H
OR
ALT+ E,S,C,R
100 T-Mobile US
101 AWS
102 Cingular Wireless
103 Nextel
104 Sprint PCS
105 Verizon
106 Alltel
107 Rogers
109 BWA (Aliant/Sasktel)
111 MM02 DE
113 Telfort
114 T-Mobile DE/AU
115 TIM
116 Hutchison
117 Bouygues
118 SFR
119 Orange_France
120 VODAFONE (UK)
121 Telcel
122 Telstra
123 T-Mobile (UK)
124 Vodafone Germany
125 MM02 UK/IRL/NL
126 Telus
127 SMART
128 Starhub
129 Telefonica
130 Swisscom
131 Cable & Wireless
132 Vodafone (IT)
133 Vodafone (ES)
134 T-Mobile (NL)
135 Cincinnati Bell
136 Telefonica_LAM
137 Vodafone Austria
138 Vodafone Australia
139 Vodafone Ireland
140 Vodafone Sweden
141 CSL
142 Orange UK
143 Vodafone New Zealand
144 SingTel
145 Globe
146 Optus
147 Orange Mobistar
148 Vodafone_HU
149 Bharti
150 KPN
151 TIM_Greece
152 Proximus
153 Vodafone_Portugal
154 TIM_Brazil
155 BT_Mobile
156 Earthlink
158 E-Plus
159 BASE
160 Dobson
161 Vodafone_Egypt
162 Orange_Switzerland
164 Triton
165 Maxis
166 Vodafone_Denmark_(TDC)
167 MobileOne_(Voda_Singapore)
168 Vodacom
169 T-Mobile_PO
170 T-Mobile_CZ
171 T-Mobile_HU
173 MTN
174 Entel
175 Amena
176 SmarTone
177 TCS
178 Avea
179 F100
180 Turkcell
181 Partner
183 Orange_Global
186 Telkomsel
188 Vodafone_Greece
189 USCC
190 Mobilink
194 Voda_Luxembourg
195 Voda_Iceland
198 Vodafone_CZ
204 China_Mobile
205 Movilnet
209 Sympac
210 TIM_Argentina
212 Etisalat
214 AMX
215 Telefonica_Venezuela
217 Orange Romania
218 KTP
222 Mobitel Bulgaria
224 PCCW/Sunday
227 Mobily
229 Eurotel
230 Hutchison Essar
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~

Our company provided a bunch of us with Blackberry Curve...

Our company provided a bunch of us with Blackberry Curves... my unit was the only one without video capture capabilities. Is there an app I can download to add this?

Hi there!
There are a multitude of questions/answers to go through to help you out, but those won't work unless you come to the forums and register an account. Please come to:
http://supportforums.blackberry.com/rim/
and register an account. Then post to the applicable forum.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I can't register my Blackberry

My aunt had bought me a Blackberry Curve 9300 from Dubai. I'm from the Philippines. And I can't register my Blackberry. I tried to send a registration message thingy but it didn't work.

khamad wrote:
check with the number of characters in your password when you are inputing........
He's not having a password entry problem
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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Failure to registered in blackberry network

Hi,
I have a Q10 SQN-3 and use Korean KT 3G network with data plan.
Today i restore the device system with blackberry link. Now the device OS is 10.2.0.1767.
Here is how i try to register to blackberry network for BIS and BBM:
Setting -> About -> three dots (right below) -> register blackberry
Now the problem came like this:
When i insert sim card
3G open, Wifi close -> can't register
3G close, Wifi open -> can't register
3G open, Wifi open -> can't register
When i take out the sim card
Wifi open -> can't register
Wifi open, VPN open (USA IP address) -> CAN register and BBM working
Could you tell me how this happen and how to solve?
I want to use bb service under 3G and wifi. Without register in the blackberry network, i can''t use.
Thanks!
Solved!
Go to Solution.

Billy_Zheng wrote:
But it can't explain why i ture off cellular data and just open wifi, it can not still use register to blackberry and use BBM.
Likely because you don't have the correct data plan provisioned to your account.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Voice call enabled but not able to register with BB Services

Hi,
One of my friend gifted me Blackberry verizon 9630. I subscribed vodafone bb services Rs.599 plan. Vodafone said BB services activated on 20th May 2011. From that date i tried to configure the same, But in vain. The following methods i tried, Host routing table ->Register->registration message sent->then i pulled out the battery and SIM card and again i repeated. Till date i did it nearly 100 times. subsequently i spoke to vodafone chennai. No proper response from them. I can make a call and receive . Also i can send and receive SMS. But Data Services i can't .
Please give me your suggestion to rectify my device.

Hi and Welcome to the Forums!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you will need to talk to Vodafone again...unfortunately, bringing a BB onto a carrier network that does not natively support it can be tricky indeed.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I am having trouble with Blackberry Desktop. With this o...

I am having trouble with Blackberry Desktop. With this other issues came up. I been trying to get help with this website but it is impossible. I need help now and can't seem to find someone to call. Where can i call? the internet help is worthless to me and i am really frustrated.

Hi there!
There are a multitude of questions/answers to go through to help you out, but those won't work unless you come to the forums and register an account. Please come to:
http://supportforums.blackberry.com/rim/
and register an account. Then post to the applicable forum.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Register with BES server without Enterprise data plan

I read on this forum that there is a few ways to register with your company's BES even if you have the standard 29.99 data plan. The limitation is that you have to be connected to your company's lan, and perform the registration while on the lan.
In order to register remotely, you must purchase the 44.99 enterprise data plan, which I do not want to do.
Both verizon support and my helpdesk is telling me they can't do it, but I found instructions on this. Can it be done? Am I missing something?
http://support.opt3.com/KB/a45/activate-blackberry-using-blackberry-enterprise-server.aspx

Hi,
To answer your question, it can not be done unless you have the BES plan added to your account, which is currently $44.99/month. If I read the article you mentioned in your post correctly, it states the following:
Note: BlackBerry smartphones cannot be activated over the wireless network or the organization's Wi-Fi® network if they have a data plan for BlackBerry Internet Service only.
I read that as if you have a Blackberry that is currently on a data plan (BIS), the regular individual data plan, you can not activate your device. Hope this helps,
Doc

Registering with BIS from my Service Provider

Hi,
I have just bought a brand new unlocked 8900 Curve and it is working fine (the seal of the box was cut in front of me). I just dont seem to be able to register the phone with the BIS relating to my service provider.
My provider is Optimus in Portugal (http://optimus.blackberry.com/). When i type in the PIN and IMEI it gives an error message saying: "This BlackBerry is registered with a different service provider. Please re-register this BlackBerry and verify the URL matches the one provided by your service provider."
I noticed that inside the box where the phone came in, there was a sticker with a link to what I assume is the BIS link address for the service provider that this phone probably belonged to: KPN - www.kpn.blackberry.com
I also tried to register the phone at this link but it gives the same message......
Can you please let me know what is wrong?
By the way, I still dont have a data plan activated with my Service Provider, Optimus......I have ordered it but its still not up and running.
Do i need this first before i can register my phone at the Optimus BIS?
Thanks.
Solved!
Go to Solution.

Until your BIS plan, your BlackBerry Data Plan, is in service, you will not be able to register the device on your carrier network except for voice and text messaging.
KPN is a Netherlands mobile service provider.
Where did you buy the device, not from your Portuguese carrier? How do you know it is unlocked?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Can't download anything with blackberry torch 9810

got a new phone about a year ago and can't download anything. I was told to sot set it back, update it, etc but it doesn't work. any ideas?

Hi and Welcome to the Community!
BeeApple wrote:
got a new phone about a year ago and can't download anything.
Any chance you can be a little bit more specific? What exactly do you attempt? What exactly happens when you attempt it? Are any error messages presented? If so, what is the exact and complete content of them?
BeeApple wrote:
I was told to sot set it back, update it, etc
I have no clue what that means ("sot"???), and of course cannot interpret "etc", so I risk redundancy. Nevertheless...
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books (pre-BB10 devices only)
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Apex application registered with sso as partner application

We have 1 apex app registered with sso and working properly.
I just registered a new apex application with sso. when i authenticate through sso, it directs me to the originally registered application.
I went in through the portal administrator app and verified my settings all pointed to the new application. I verified that my dad is set up correctly.
Any ideas?
APEX 2.0

i did register and obtain the keys through portal admin.
to ensure i used the proper keys (i guess there is a possibility i used the keys from db1 registration) i re-ran regapp with the right keys but recieved the following output:
SQL> @regapp
Partner Application Configuration
Enter value for listener_token: HTML_DB:050iasphttp.xxx.na.xxx.com:7777
Enter value for site_id: EFBE3E14
Enter value for site_token: MSMXURH1EFBE3E14
Enter value for login_url: https://050iaspdb.xxx.na.xxx.com:4443/pls/orasso/orasso.wwsso_app_admin.ls_login
Enter value for encryption_key: 2EBDD126A3A40606
Enter value for ip_check: N
ERROR: Error in registration. Please try again
User-Defined Exception
Registration successful.
Listener token: HTML_DB:050iasphttp.xxx.na.xxx.com:7777
Site id : EFBE3E14
Site token : MSMXURH1EFBE3E14
Encryption key: 2EBDD126A3A40606
Login URL :
https://050iaspdb.xxx.na.xxx.com:4443/pls/orasso/orasso.wwsso_app_admi
n.ls_login
Logout URL :
https://050iaspdb.xxx.na.xxx.com:4443/pls/orasso/orasso.wwsso_app_admi
n.ls_logout
IP check : N
PL/SQL procedure successfully completed.
Commit complete.
No errors.
SQL>
...in spite of the error, i aske the app developer to try and use sso for db2. he now recieves:
User-Defined Exception
Error Error in wwv_flow_custom_auth_sso.process_success:l_sso_user_name:l_sess_id:: Please contact administrator.
OK
any ideas?

How many devices can you register with a personal dev account

can anyone tell me how many udids can i register with a personal account as i have a team of testers i would like to add , would i need a company dev account for this thanks or will my personal one be ok for this

Still the same. Maximum 100 per year for testing. Individual Developer Account, person or company.
Enterprise Account is for distribution to employees, not via the App Store.

Register with blackberry

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