Reinstall Mavericks 10.9.5?

MBP froze, wouldn't restart or shut down. Forced shut down with power button. after restarting, most of application icons are question marks (?) and are non functional. i can't access the app store to update my iOS from 10.9.5 to 10.10. can anyone help or point me in the right direction to resolving this issue?
MacBook Pro, OS X Mavericks (10.9.5), mid 2012 MBP

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Mavericks- Reinstall OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it is three times faster than wireless.

Similar Messages

  • Reinstall Mavericks on Mac Book Pro Retina Display

    Hey All,
    Have a Late 2013 Macbook Pro with Retina Display & It has OSX 10.9.2 on it.  Problem is it wont boot from a USB Disk. i try to boot it  using my Mountain Lion Install USB, and it wont let me do it. Researched show me that this is b/c its an old version of the OS and Mavericks wont boot old versions of OSX.
    PS: I do NOT want to boot from internet, because this is NOT my mac, and my friend does not have an apple ID, etc.
    So, If i download the Mavericks Install file from the app store from my mac, and copy it to my USB using diskmakerx, will the mac let me reinstall Mavericks from fresh?
    The machine has 10.9.2, but from what I read online, the Mavericks install file is an 10.9.1, so it probably wont boot.
    Has apple updated the Mavericks install file on the app store to 10.9.2?

    By the way, when you do the download, be sure that your Systems Preferences > App Store has the box for auto install unchecked:
    So it does not try and install when it finishes the download.  Copy the Install Mac OS X file from your Applications folder to the flassh drive.

  • I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

    I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

    The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
    After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
    If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support.

  • I had to erase and reinstall mavericks to hd, now i cannot boot up , i get a folder with flashing Q mark and i cannot boot from dvd drive...Ideas please

    hi
    its a long and sorry story, i have a imac running mavericks
    a few days ago i noticed that the dvd drive was ejecting every disc i put in, so i decide to check hd with onyx and reset permissions etc
    onyx said the smart status couldnt be checked and i should check hd using disk utility.
    i did this and it came up that hd had errors , so i ran the repair facility....it came up with disk can not be repaired, reformat and reinstall mavericks
    this i did.
    i  reinstalled mavericks into mac hd, which took about 3 hrs, i then rebooted and a folder with flashing Qmark appeared, i cant get past this at all.
    i have tried to use internet recovery but it comes up with 6002f error, and the dvd drive still does not accept boot disk, so i am at a lose as to how to proceed
    anybody got any ideas?
    thanks
    L

    If your hard drive has SMART errors then it is failing and should be replaced. Disk Utility cannot fix SMART reported errors.

  • How do I re-reinstall Mavericks?

    i have a macbook late 2009 (6.1). i just upgraded with a new 240gb SSD, which I installed myself. I used my old harddrive to boot from, using CMND+R. i formatted the new SSD and installed a clean version of Mavericks to the newly formatted SSD. all was well. unfortunately, i used migration assistant and it brought over user preferences i did not want. so, i want to reformat my new SSD drive, again, and reinstall Mavericks, again.
    however, taking the same steps as i described above produced very different results the second time. this time, i am unable to reformat the SSD, and it returns an error saying that it cannot unmount the disk because it is locked. i tried following other posts, which are not definitive and extremely unhelpful, and the advice of repairing or verifying the disk does not work. the error message returned when i try this is that "live repair" of the disks is not supported.
    so, to re-cap... the problem here is definitely not an old harddrive. and the CMND+R recovery has not helped me yet. i cannot revert to an older OS like mountain lion because on both the new internal SSD and the old external drives have Mavericks on them.
    i can start the computer and work in the new SSD 100%. but like i said, i want a clean install this is not negotiable. i want the old user preferences off, and i want to build my new harddrive from the ground up with only fresh downloads, apps, etc. so how can i accomplish this?

    With your external plugged in, boot up using the alt (option) key... It will take a little while but should present you with the option to boot into the SSD / HDD. Providing that both drives are bootable. Select the drive which you DON'T want to wipe clean allow it to boot, once in and at your desktop. Open Disk Utility in Utilities. Highlight the drive that you do want to wipe/repair/verify. See if the options are now there and available to you.
    To boot using alt (option):
    Power down the mac, press alt and then press power. Keep alt pressed down until after the chimes.

  • Should I wipe and reinstall Mavericks... or what would you suggest?

    Hi everyone!
    So I'd like to ask you for your advice here... I bought my MacBook Air 13" in fall 2013 (I've got the latest model) which came with Mountain Lion. I've been using Mavericks since its roll-out, but I'm very concerned about the quality of the newest version. What happens regularly to me:
    1) The log-in screen: when I turn on my mac, but log-in screen animation seems pretty. Nothing that really concers me, but the animation in 10.8 was pretty smooth.
    2) Finder: sometimes I have to relaunch finder even many times in a row via cmd+alt+esc when renaming pictures or files.
    3) Adobe Dremweaver CC: crashes a lot (I found out that it was a java problem, but I updated and it still crashes a lot.)
    4) Apps crashing quite a lot overally, mainly apps like Mail.
    5) I get a lot of the colored moving circle ("Please Wait..."), overally I'd say the system has gone down since I installed it.
    My question is: should I wipe the device clean and re-install Mavericks? I like and use a lot of the new features. But if I should wipe it, how? Once I did it, I reinstalled the system but the data remained and I'd like to go factory clean and set it all up again.
    Thanks a lot for answering and giving hits,
    J.

    Hi jon_xo,
    Thanks for visiting Apple Support Communities.
    You can use the steps at this link if you'd like to erase and reinstall OS X Mavericks:
    OS X Mavericks: Erase and reinstall OS X
    http://support.apple.com/kb/PH14243
    If you have already tried reinstalling Mavericks, you may want to avoid restoring data from a Time Machine backup in order to start fresh. It does sound like you're encountering a lot of unexpected behavior with your Mavericks installation.
    All the best,
    Jeremy

  • Trying to reinstall Mavericks but keep getting an error message

    I'm having some problems with my MacBook Pro so I'm trying to reinstall Mavericks.
    I hold command+R at startup and get to the OS X Utilities.
    I click "Reinstall OS X." I already tested it and I AM connected to the internet.
    I click "continue" when it says it needs to verify the eligibility of my computer with Apple (it's definitely eligible).
    An error message pops up. It says "An error occurred while preparing the installation. Try running this application again.
    It's plugged in, I've tried restarting, I've checked the internet connection and it's working fine.
    Any idea how to get this to work?

    If possible, set the system clock as instructed here. If you can only start up in Recovery mode, see below.
    Select Get Help Online. Safari will launch. While in Recovery, you'll have no access to your bookmarks, but you won't need them. Load this web page.
    Triple-click anywhere in the line below to select it:
    date 0801000014
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Select
              Utilities ▹ Terminal
    from the menu bar. A Terminal window will open. Paste into the window by pressing the key combination command-V.
    Wait for a new line ending in a dollar sign ($) to appear below what you entered. If it doesn't appear, press return.
    Quit Terminal to return to the main screen. Try the installation again.

  • How to get music and playlists back on iTunes after reinstalling Mavericks?

    My macbook pro (from 2010) had a problem today. Whenever starting up, a grey screen would appear and after the screen would shut off immediately. So after sitting all day trying to fix the problem I decided to reinstall Mavericks (which worked). However, my iTunes is completely wiped clean. I have all my music files still on my computer but not in the iTunes. Is there a way to get them all back without having to drag and drop each file one by one? And is it possible to get all my old playlists back with the dates added/play counts etc.? Need help ASAP! Thanks guys!

    Regaining your playlists depends upon if you can find the original iTunes Library.itl file.  This should be in your iTunes folder but may have been replaced by a newer version which is blank.  I don't know why your music is still there but not your library file and I suspect there is something non-standard to your setup about which we don't know.
    What are the iTunes library files? - http://support.apple.com/kb/HT1660
    More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
    What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
    Where are my iTunes files located? - http://support.apple.com/kb/ht1391
    Of course if you have a backup you can replace the blank file with one from the backup.
    Failing restoring your .itl file there is no need to add media one by one.  Drag all the folders with the media to the Automatically Add To iTunes folder in your iTunes/Media folder.

  • Reinstall Mavericks but stuck on sign in to the app store !!

    HI, yesterday i try to update Yosemite but it was not success
    Then i try to reinstall Mavericks and everything is fine until i sign in an apple account .
    i stuck on "signing in to the app store" and cant do anything
    what should i do?
    Thanks

    Hi .
    In order to reinstall Mavericks, you have to use OS X Recovery. Not re downoad Mavericks from the App Store.
    Startup your Mac while holding down the Command + R keys.
    From there you should be able to access the built in utilities to reinsstall OS X.
    Read prior to reinstalling >  About OS X Recovery
    Make sure to backup all your important data prior to reinstalling OS X.

  • What is the best way to reformat a mini and reinstall Mavericks

    What is the best way to reformat a mini and reinstall Mavericks?

    Hi ruthefrombenson!
    This article can help you erase your hard drive and reinstall Mavericks:
    OS X Mavericks: Erase and reinstall OS X
    http://support.apple.com/kb/PH14243
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Can´t reinstall maverick, "could not find instalation information for this machine"

    I cant´reinstall Mavericks, a baner say "could not find intalation informacion for this machine"

    Can you select "This solved my question" on your last post. You won't get any points but it will let us know that you no longer have a problem that we need to address.
    Thanks,
    Clinton

  • Help with a reinstall Mavericks Questions

    I am in the process of planning some upgrades (SSD) on my iMac and then doing a reinstall of OSx Mavericks.  Currently I use Apple Mail to access my Gmail account.  My current settings in Gmail are:
    1. POP is enabled for all mail that has arrived since xx/xx/xxxx
    2. Archive Gamil's copy
    After I reinstall Mavericks and set up Apple Mail I want to make sure it does not download e-mail I have already pulled down just the e-mail that is new.
    Any tips?
    In additon, all our user accounts are stored on an extrenal Firewire drive using legacy FileVault.  This was done in case I ever needed to return the iMac or it was stolen our data would not be on/in the iMac.  I would like to keep this configuration if possible post reinsall of the OS.
    Thank you
    Randy

    Issue 2 has been solved, was an error in the MouseListener code.

  • I bought Photoshop Elements in March 2014 and had to reinstall Mavericks (Apple) yesterday. Now Elements doesn't work. Where can I download again?

    I bought Photoshop Elements in March 2014. Yesterday I had to reinstall Mavericks (Apple).
    Now Elements doesn't open anymore. Do I need to download the trial version again or how
    do I get it back to work?

    You can check your Adobe account online to see if there is a link available for downloading the application.  If it is not there, you can download the trisl thru the following link...
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
    for older versions:
    PSE 10, 11 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    PSE 7, 8, 9 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html

  • Why did my Macbook Pro got so slow after formatting and reinstalling Mavericks?

    I had Mavericks a month ago, then i upgraded to Yosemite, and my computer got extremely slow, so i formatted it and reinstalled Mavericks again, i feel it's slower than the last time i used it with Mavericks, i have no idea why. i erased my hard drive and reinstalled from an external drive. Seriously i thought it was going to be faster than how i had it before since it's going to be more fresh without so many apps that i don't use often...
    Is there anything that i could do?
    Thanks

    This is the new result i got just surfing on Safari:
    This is what i got from the app EtreCheck:
    EtreCheck version: 1.9.15 (52)
    Report generated Shawwal 26, 1435 AH at 10:31:17 AM GMT-5
    Hardware Information: ?
      MacBook Pro (15-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,1
      1 2.3 GHz Intel Core i7 CPU: 4 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 4000 - VRAM: (null)
      Color LCD 1440 x 900
      NVIDIA GeForce GT 650M - VRAM: 512 MB
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 0 days 1:46:56
    Disk Information: ?
      APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Talal (disk0s2) / [Startup]: 499.25 GB (415.06 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Problem System Launch Daemons: ?
      [failed] com.apple.wdhelper.plist
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.adobe.SwitchBoard.plist Support
      [running] com.edb.launchd.postgresql-9.3.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [running] com.magican.castle.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] org.macosforge.xquartz.privileged_startx.plist Support
      [loaded] org.wireshark.ChmodBPF.plist Support
    Launch Agents: ?
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [loaded] org.macosforge.xquartz.startx.plist Support
    User Launch Agents: ?
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.BlueStacks.AppPlayer.LogRotator.plist Support
      [loaded] com.BlueStacks.AppPlayer.Service.plist Support
      [loaded] com.BlueStacks.AppPlayer.UninstallAgent.plist Support
      [loaded] com.BlueStacks.AppPlayer.UpdaterAgent.plist Support
      [loaded] com.facebook.videochat.[redacted].plist Support
      [loaded] com.macupdate.desktop5.scanner.plist Support
    User Login Items: ?
      uHD-Agent
      Flux
    Internet Plug-ins: ?
      AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
      FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      JavaAppletPlugin: Version: Java 8 Update 20 Check version
    Safari Extensions: ?
      AdBlock
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins ?
      BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 Support
    3rd Party Preference Panes: ?
      Flash Player  Support
      Java  Support
    Time Machine: ?
      Time Machine not configured!
    Top Processes by CPU: ?
          8% Finder
          4% WindowServer
          1% sharingd
          1% hidd
          0% coreservicesd
    Top Processes by Memory: ?
      119 MB Safari
      99 MB com.apple.WebKit.WebContent
      90 MB WindowServer
      45 MB ocspd
      33 MB com.apple.WebKit.Networking
    Virtual Memory Information: ?
      533 MB Free RAM
      1.49 GB Active RAM
      1.03 GB Inactive RAM
      665 MB Wired RAM
      1.36 GB Page-ins
      75 MB Page-outs

  • Internet Recovery Can't Find Disk for Time Machine or Reinstalling Mavericks?

    I have a MacBook Pro that's a little over a year old. It froze up today when I opened it up, so I held the power button down and restarted it. When it powered on again, there was just a flashing picture of a folder with a question mark on it. I restarted it again, but this time holding down command+r to put it into internet recovery mode.
    Once it got to a menu, I decided to try and use time machine. It spent a few minutes trying to find a saved backup, but it seemed to just be spinning its wheels and getting nowhere. I'm only about 60% certain that I ever saved anything on time machine, but it still seems like it should have either given me my saved option or told me I hadn't saved anything, not just run seemingly endlessly.
    After that, I went back and tried to just reinstall Mavericks, but it couldn't find a disk to reinstall it on.
    Does anyone know what could be causing this problem, or how I could go about fixing it so my computer is at least usable again?

    This is from the Apple Knowledge Base (below). Note that it automatically reverts to Internet Recovery when the hard disk "isn't available." I can't say for sure but it sounds like your hard drive may have failed in a way that it doesn't "show up" when the computer looks for it. Hopefully you do have a backup.
    OS X Internet Recovery
    Mac models introduced after public availability of OS X Lion include the ability to start up directly from an Internet-based version of the OS X Recovery system. OS X automatically uses this feature when the Recovery System on the hard disk isn't available (such as when your hard disk encounters an issue, or when your hard disk has been replaced or erased). OS X Internet Recovery lets you start your Mac directly from Apple's servers. Starting up from this system performs a quick test of your memory and hard drive to check for hardware issues.

  • Most of my native os x apps won't open in mavericks, even the mac app store. how do i reinstall mavericks?

    Most of my native os x apps wont work in mavericks, even the app store.
    i tried to reinstall mavericks using command + R after restart, but the progress bar in the screen wont move. "downloading additional components"
    how do i solve this problem?
    thanks

    Use Recovery Mode or Safe Mode (hold down Shift as you Restart) to launch Disk Utility and (Repair disk). While you are up, (Repair Permissions) as well.

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