Reinstall Muse

Hello. Muse crashed constantly when embedding YouTube video. So I removed Muse in order to reinstall. But I am not able to do this. The application manager says Muse is up to date. How can I reinstall Muse?

Hi Chris,
You can go to following links and download the latest version of Muse as per your operating system:
For windows: http://www.adobe.com/go/muse_latest_win
For Mac: http://www.adobe.com/go/muse_latest_mac
Once downloaded, you can install it and launch Adobe Muse, it will ask for your Adobe ID. Put in the Adobe ID credentials with which you have purchased Adobe Muse or Creative Cloud.
Regards,
Gaurav Aggarwal

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Reinstall muse - how?

How do you reinstall Muse if it says it is already installed in the creative cloud manager? I noticed there were two versions indicated in 'Revo Uninstaller Pro' - version 5 and version 6. So, I uninstalled both figuring it would be simple to reinstall the latest version.
However, as I said, the CC manager says it is 'Up to Date'. It's not! It's been uninstalled.
When I go to the CC dwonload page and click DOWNLOAD, it automatically opens CC Manager where it says it is 'Up to Date'.!!!!
How do I break this incorrect loop and find the installtion file to run it again?

Hello,
Please follow the steps provided in this article to check if you're able to find an uninstaller for Muse in your system: http://helpx.adobe.com/muse/kb/uninstall-muse.html
If you do, go ahead with the uninstall. If you don't, skip the uninstall step.
Once done, download and install Muse from here:
Mac: http://www.adobe.com/go/muse_latest_mac
Windows: http://www.adobe.com/go/muse_latest_win
Hope this helps.
Cheers
Parikshit

Reinstalling Muse isn't working.

Computer crashed and had to uninstall Muse now need to reinstall. My download page showing my products only shows the Premiere monthly subscription - Muse is not there at all. I need to reinstall Muse and the only thing I see is the trial version on the site. I should be able to find Muse since I'm paying for it to redownload. My business is dead in the water. Please help. Thank you.

Just download the trial. There's no difference between the trial and subscription download. The difference comes when you sign in with your Adobe ID. You should be able to sign in using your existing subscription.

How do I reinstall Muse after accidentally uninstalling?

How do I reinstall Muse after accidentally uninstalling.The apps download does not allow and reads as updated.

Tehill which operating system are you using? I would recommend reviewing the steps in CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html in order to reinstall Muse.

Is anyone else having an issue with Muse 2014.2 Freezing/Crashing at launch? It worked perfectly up until tonight and nothing has changed on my computer. I'm running windows 8.1. I've tried logging in and out of CC, I've uninstalled and reinstalled Muse t

Is anyone else having an issue with Muse 2014.2 Freezing/Crashing at launch? It worked perfectly up until tonight and nothing has changed on my computer. I'm running windows 8.1. I've tried logging in and out of CC, I've uninstalled and reinstalled Muse twice with no change. Please advise. Thanks!

Are you getting any error when Muse crashes? what's the one function it lets you do before it freezes?

Why can't I reinstall Muse?

I need to reinstall Muse. The Adobe Creative Cloud of products offers this download but as I attempt to do it I get a message stating Muse is already installed and it isn't. Help, I would like to reinstall Muse as I have websites I'm working on and need to get to?

Hi John,
I know that its not there, but still there might be some traces of Muse still present on your machine, thats why its getting picked when you try to install
In this case, try this :
1. Download Adobe Cleaner tool from here : http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
2. Run this tool as mentioned in the above link.
3. Restart machine and then try downloading and installing Muse again.
Hope it helps !!
Thanks,
Baljeet

"Configuration error" I uninstall and reinstall Muse, but it not works.

Hello, I have problem with Muse. I installed last update and after install I can't open Muse. I have "Configuration error" I uninstall and reinstall Muse, but it not works. Thanks

Hi,
What is the complete error message? Are you using Windows or Mac? Did you try to disable anti virus while installing Adobe Muse?
Please provide some details, so we can get more idea about the problem

Reinstall Muse CC

After uninstalling Muse Creative Cloud is telling me it is still there and up to date. Each time I try to download it I am sent straight back to Adobe Creatice Cloud, and once again telling me it's up to date. How do I reinstall it

Please ran the Adobe cleaner tool and clean Muse and then try again.
Adobe cleaner tool : http://www.adobe.com/support/contact/cscleanertool.html

How do I reinstall MUSE?

My Adobe Application Manager tells me that it is up to date, however it keeps crashing and I get a message when it does asking me to reinstall it.

Hello Jeff,
Thanks for the great solution. After uninstalling Muse using the uninstaller, the Adobe Application Manager allowed me to download the Muse application. However I recieved an error message "Installation Failed" - when I pressed the triangle to the right for more inforamtion it said, "Error writing to temporary file location. If this problem persists contact customer service". (-70)
I've been getting the "Installation Failed" message when I've tried to Update other programs since I started this thread. I hadn't mentikoned it until now, because I wanted to stick with the problem of The Adobe Udater telling me that Muse was "up to date".
Since that has been resolved, now perhaps you have some instight into why I am receiving the "Installaiotn Failed" message.
Thank You for you assistance,
Carolyn

RE: reinstall muse

Jesus Christ! What a cunting piece of **** this program is! I won't even get into the issues, but suffice to say, Muse is simply crawling with bugs. Now I can't even reinstall the goddam thing! Unlike Photoshop etc. that has an uninstall feature in CC, Muse does not. Or at least it doesn't show up on my hard drive. Can anyone advise me as to how I can uninstall this piece of **** so that I can try reinstalling it. Sorry for the vulgarity, but I'm severely frustrated, and lately the Adobe website has taken on all the customer service convenience of Microsoft... in other words, HORRIBLY difficult to find answers and help.

I am having the same issues, so if you figure it out please let me know.
Thank you!
Jose_Munguia

Unable to Reinstall Muse

The other day, I was attempting to launch Adobe Muse, and was prompted to download the latest update. I would upload the update, and Muse would appear to begin to launch its splash page. Right before the splash page would show, I would be informed that I needed another update. So I would upload the next update. I did this process (updates galore) about four times, before Muse tells me that my "subscription has expired".
I am using the Adobe Cloud, and have a year long subscription. My dues have been paid for this month. Seeing that I was unable to launch Adobe Muse, and de-activate it, I went ahead and uninstalled it from my computer entirely. I was under the impression, that my Adobe Manager would realize that it doesn't exist on my computer, and would prompt something. Whether it would let me know that something is wrong, or "hey, update me". Except, my Adobe Manager Application still thinks that I have Adobe Muse "updated", and I have no way to upload it...
I inquired with the 24hr/7days a week chat two days ago, and the Technical Team was unavailable. Adobe Muse is a part of my package that I am paying for, and would like a way to reinstall it. What do I have to do to do this?
Thanks,
G.

Thanks! It worked! I can now successfully have access to reinstalling the software without affecting the other software on my computer.
It was easy to do, and painless. No headaches.
-G

Uninstall Reinstall MUSE

I had to uninstall Muse from my Wintows 8 p.c. I cannot now re-install from the CC apps area or the Desktop Creative cloud app. CC treats my download request with a status of downloaded.

Run the Cleaner and try again:
http://www.adobe.com/support/contact/cscleanertool.html
Mylenium

Had to reinstall muse but there is no button

I had muse installed but had to uninstall it. Now i want to install again, but i can't. CC still thinks it is on my computer, so it is listed on the top in the "my apps" section. there is no download there. If i try and go to the website to download it just opens CC and the process repeats.

Hi Ladoon,
The reason can be that it has not been uninstalled completely.
1.Please uninstall it completely
Windows:
Open the Windows Control Panel > Programs and Features
Choose an app and click Uninstall/Change
Check the preference box if present
Follow the on-screen instructions
Mac:
Open Finder and go to /Applications/Utilities/Adobe Installers
Check the preference box
Click on uninstall /Double-click an Adobe product to remove
Follow on-screen instructions
You can also go through : https://helpx.adobe.com/creative-cloud/help/install-apps.html
You can also use the Creative Cloud Cleaner Tool to uninstall : http://www.adobe.com/support/contact/cscleanertool.html
Now do log out & Log back in of the CC App(Desktop), you should get the download option.
Please let know if it was useful or not.
Regards,
Rajshree

How do I reinstall Muse? Hoping that will solve a problem

I've been incredibly frustrated since the new Muse CC 2014 installed, because a widget I'd downloaded and used heavily - FlipCard - became invisible in the Design mode. In Preview in Browser it's there, but I cannot work on it in the Design mode. ( Here is the thread https://forums.adobe.com/message/6691572#6691572)
Since Muse has only been offering me the "trial version" since this CC2014 installation as well, I thought perhaps a new install might straighten things out. But it's not so simple. Do I have to uninstall first? I have nightmares that I won't be able to install again, or some such. And where are the Assets? I can't find where the "new" Muse is storing stuff so I can back it up, everything is completely changed from the old Muse, from the directory where it's installed to where the App Data is.
Anyone prepared to lead me by the hand to do this?
Thanks in advance, Karen
PS unless of course someone can solve the problems without resorting to a new install?

I found out that I had a panic kernelling problem...and it had to do with audio plug ins. The cause of this was that I was trying to make more room on my computer and deleted a lot of files, which caused the headache. I re-loaded the software that came with the computer...that is when I saw the kernel problem...and then, I called Apple support because my computer then locked up. I was able to restore the computer from a previous backup...however, the problem that I created took almost all day and late into the evening to correct. Now that everything is up and running, I decided not to try to delete any more files, and will back up my work whenever I can.
By the way, what is the LPX program and how does that work?

I uninstalled Muse and cannot reinstall

I have problems with installing Muse 2014 CC, and I thought to uninstall the old version of Muse. But in the Creative Cloud app it still says Muse Up to date. How do I re-install Muse??

Hi Christine,
smeedee is correct. If you will restart creative cloud, you should be able to reinstall Muse.
Regards,
Aish

Reinstall Muse

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