Rejects my valid original Serial Number when trying to install update

I have Logic Pro 8.0.2 installed with a valid serial number. Now I am upgrading to Logic Pro 9 and when I enter the new serial number it asks for the original. That's good - it means that the new serial number is accurate and wanting my original to verify my copy. When I enter the original, it always comes back as an invalid serial number. I have verified it is correct with others' eyes and reading it back etc - no go. My original is an Academic version - does that mean anything? But even so where do I go for help? I don't seem to see anything at the Apple website to direct me for help other than this discussion forum.
Where do I go for help getting this resolved short of taking my 24" iMac into an Apple store with my serial numbers in hand? TIA

smidi wrote:
My original is an Academic version - does that mean anything? But even so where do I go for help?
Hi
My understanding is that 'Academic' versions cannot be upgraded. You may need to purchase the full version. I suggest a quick phonecall to the Applestore to verify.
CCT

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