Remote administration of small office via Internet possible?

Hi forum,
I am a sort of "administrator" (actually that one, who is always asked when there is a computer problem) within our small office group. But I am also very often on the road so I cannot help my workmates personally.
Our office Macs are connected to the inside and outside world via a Time Capsule. I consider buying an ARD license, but I am unsure if this would enable me to hop on my workmates' Mac screen when I am on the road and want to connect via internet.
Could you tell me if there is a way to accomplish this without buying new hardware or a subscription service?
Cheers,
Sven

If all you need is to be able to control another computer at your office from a remote location, then ARD would be overkill. Look into the freeware VNC. That will give you control capabilities and not cost you anything. You can find VNC applications for Mac here. Mac OS X 10.4 and 10.5 already have a VNC component to allow you connect to the system so all you'd need is the portion on the computer from which you'd be taking the control. Most people seem to find Chicken of the VNC still works well for them, though it's not been updated in a while. JollyFastVNC, though still in development, is another option that's looking quite promising. You will need to open and forward the appropriate ports (TCP 5900) to the internal IP address of the system in your office. If you need to connect to more than one system, you'll need to run a third-party VNC application, such as VINE, on the office systems to you can designate the port; ARD only uses 5900 which only allows one computer to be controlled through an NAT device.
Another option, if your users are all using Mac OS X 10.5, might be to use iChat. It allows screen sharing and isn't subject to the difficulties with IP addresses, network ports, etc. that arise when using ARD or any similar direct system control.
Hope this helps.

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