Remote desktop failure. Have bought the app, but connection failed. Have bought the disable adds, but still getting them. What do I write:

Remote desktop failure. Have bought the app, but connection failed. Have bought the disable adds, but still getting them. What do I write:
in the username field, in the port field and in the password fiels and in the domain field and in the field where 3389 is. Have tried my computer username, my Computer password and the name of the network name (domain). Have also tried the network password.

Are you referring to Apple Remote Desktop, Apple's software for managing networked Macs? It sounds to me like you're referring to a remote connect app you purchased for use on your iPhone to connect to a Windows system, and if so you should start by contacting the support resources for the app you purchased, and if you can't get help there try asking in the iPhone forum.
Regards.

Similar Messages

Just downloaded Maverick and lost the apps I purchased - Notes and Bejeweled 3. How do I get them back without repurchasing?

I just dowloaded Maverick and lost the Apps I purchased: Notes and Bejeweled 3. How do I get them back without paying for them again?

Thanks so much for being out there for me - someone I can talk to. I went to purchases and unfortunately it is no longer there. I dowloaded the Notes App again for free. I will just buy Bejeweled again. I guess the price of downloading maverick was losing my beloved video game. But you have put my mind at ease - I appreciate knowing I did all I could do to recover it.

I have just downloaded ios7 and none of my app icons are showing on the home screen.   In the App Store they are showing as purchases.   How do I get them to show as icons on the home screen?

I have just downloaded ios7 to my iphone4.   Now none of my apps are showing as icons on my home screen.    What should I do?    This didn't happen when I updated my iPad.

You may have transferred all your songs, but your iPad is seeing the library as a different entity.
The following article(s) may help you.
Moving your iTunes library to a new computer

I can't login to the App Store - connection failed...

yesterday I had totally forgot my password and security question & went through 'Apple Express Lane' in getting assistance to reset my password for my ID "[email protected]" account so I can update to Lion OSX & merge my MobileMe account to iCloud through the 'App Store'
the password was reset and was able to login to the App Store with new password and download OSX Lion.
I have now successfully installed OSX Lion and have completed all the updates up to OSX Lion 10.7.3
after the updates, I wanted to purchase some games through the App Store and tried to login, but I get a message in red
'Connection Failed'
I tried to find answers and post a topic in 'Apple Discussions Forum' using Safari 5.1.3, but it won't let me sign-in on my ID '[email protected]' and my password.I get the following message :
'This Apple ID has been locked for security reasons. Visit iForgot to reset your account (https://iforgot.apple.com). Forgot your Apple ID?'
But I just reset it with the Express guy??
The other thing is I keep getting 'security certificates' popping up as well every time I attempt to login into 'Apple Discussions' or click to another webpage for a different site. Even when I click on legitimate(I hope) certificate to always trust, I find I have to repeat the step again
even with iTunes when I go to sign in I get the following:
iTunes can't verify the identity of the server "buy.itunes.apple.com"
The certificate for this server is invalid. You might be connecting to a server that is pretending to be "buy.itunes.apple.com" , which could put your confidential information at risk. Would like to connect to the server anyway?
so... wishing I didn't upgrade now
I had gone back to the apple support by email and they said I needed to reset my password again.
which have done and still no change. Twice now over the last two days in changing password.
When I use 'Firefox 10.0.2' I can login to iCloud & Apple Support Community & and don't get the pop up verify security cert's
I hope I have given 'enough' details, any help would greatly appreciated
My Hardware specs:
iMac 7,1
2.4Ghz Intel Core 2 Duo
4 GB Memory
Thanks
Dave

I am having the same problem. It was working fine until yesterday.

TS1702 How do I report a "bad" app product to Apple? The App developer has failed to address the problem and keeps on selling a product which does not work. Surely Apple has some liability in this case or at the very least some responsibility.

How do I report an App that is not working and the seller has not fixed the problem yet is continuing to sell it? People are being ripped off and Apple does not seem to care.

sophiesheu wrote:
I recently purchased a scam app (GPS map Virgin Islands) by the Kaart Data LLC. I first emailed the developers and got a quick response: "we are sorry that you don't like the app, but we don't do refund". I went to the "Report a Problem" link from Apple like King_Penguinsuggested, and got a response from Apple saying they will refund the whole amount and start an investigation on that app. So it definitely worthes a try.
Glad you got some resolution on that. I'm not familier with the app you had issues with, but the one the OP was questioning is very highly regarded and widely sold. Odds are the issue was with his iPad and he never responed to inquiries about troubleshooting (I suspect he had not tried much of anything).

I bought some apps on itunes today on my pc, now I can't get them to sync to my iphone, any suggestions

I need help. I am trying to sync apps bought on itunes on my pc to my iphone 3G.. My itunes and app store apps have disappeared from my iphone also really need help. Been working on this for four hours

Have you tried File>Transfer Purchases

I bought my Iphone4S from australia and then moved back to my country which is India. Two days back "GAMES" catogeries was missing from the app store. I have no idea why it went gone missing.I have treied to sign in various times but it doesn't work out.

I bought my Iphone4S from australia and then moved back to my country which is India. Two days back "GAMES" catogeries was missing from the app store. I have no idea why it went gone missing.I have tried to signing in the app store several times but stil it doesn't show the GAMES catogery. Help me out.

Try what Terence Devlin posted in this topic:
Terence Devlin
Apr 14, 2015 11:21 AM
Re: Is Iphoto gone ? i want it back!
in response to Johannes666
Recommended
Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
Install the App from the App Store.
Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

Someone else bought an app on the store. I had already purchased the app before on my other computer, so I deleted the app on my new computer that the other person purchased. I now want to download the app again on MY account but...........

Someone else bought an app on the store on my new computer. I had already purchased the app before on my old computer, so I deleted the app on my new computer that the other person purchased. I now want to download the app again through MY account. When I click INSTALL it asks for ID, but it shows up automatically with the other person's ID, so I delete that and enter mine instead. I then click SIGN IN, but then it says "Unknown error", then I click OK, then it says "We could not complete your request. There was an error in the App Store. Please try again later. (4)". How do I get rid of all info of other people's IDs so I can get the app through my account again?
The app that I'm trying to download actually might have been a pirated app. But I deleted it, so why is it not letting me get it through my account?
Please help!
Thanks

you may delete this discussion. I fixed the issue

Error when uninstalling App-V RDS client: Product: Microsoft Application Virtualization (App-V) Client for Remote Desktop Services 5.0 Service Pack 2 x64 -- Error 1324. The folder path 'C:' contains an invalid character

Issue: experienced when attempting to uninstall the App-V 5.0 SP2 RDS client.
Event Log: Product: Microsoft Application Virtualization (App-V) Client for Remote Desktop Services 5.0 Service Pack 2 x64 -- Error 1324. The folder
path 'C:' contains an invalid character
Symptoms (when in this current state):
Unable to uninstall the SP2 client
You can upgrade the client (via hotfix) and uninstall the hotfix, but you will not be able to remove the SP2 client
AppvVfs filter driver will not create an instance, therefore applications will not be able to read into existing streamed VFS content, or trigger sparse files to stream content. (you can still stream the content via other means, like the UI or powershell)
Because of the AppvVfs filter driver not instantiating, applications that depend on licences that exist in VFS will not be able to be read causing certain applications to react as if the license does not exist or is an incorrect format

Resolution:
Check for the existence of a hidden folder named %appdata% in the C:\Program Files\Microsoft Application Virtualization\Client folder. (You will need to un-check the folder options box in windows explorer for "Hide
protected operating system files" to see it)
If the hidden %appdata% folder exists, delete it.
Proceed to uninstall the App-V client
After a clean uninstall and removal of remnants of the client, reinstall the client again and apply the latest hotfix available (Hotfix 2 for SP2 at a minimum).

Since updating to iOS 6 on my ipad i am unable to connect to the internet, itunes or the app store. I have tried many suggestions about changing the dat, logging in/out of itunes etc but nothing has worked! Please help :)

Since updating my ipad to iOS 6 a few days ago i can't seem to get onto the internet, the app store or itunes, nor can i update to iOS7!! I sent an email to apple support and they said we don't handle these issues and redirected me back to the help forums which i have already seen and tried everything other people have suggested and nothing has worked (changing date, signing in/out of itunes etc). When i go to app store the screen is blank, in itunes it just keeps saying loading but never gets anywhere and same with the internet! When i go to settings to update to iOS 7.0.4 it says software update unavailable, try again later. Not sure what to do now. Nothing works, can't use my apps, facebook, music etc. Will contact apple again and try get some answers. But thanks for any info

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

TS1702 i have purchaced many apps from the app store, and now after updating my phone to iOS 6, the apps sitting in my library in iTunes wont transfer to my phone anymore? Says that the apps can not be found. The appstore says i have no bought apps either

I have previously bout about 30-40 apps from the app store. After a recent update to the newest version of iOS (and a reset back to factory standards), i find that i cant put any of the apps from my iTunes library, back onto my phone!? When i try, it says that the apps location cant be found!? I tried going into the app store and in the app section going into 'Purchaces', in the hope that i could just re-install them from there (because i have already paid for them), but in there, it tells me that there are NO apps in my purchaces list!? This is quite concerning because i have spent quite a bit of money on these apps, that now seem to be un-usable?! Ican still put all my music on my phone through iTunes liuke normal, but Podcasts are doing the same thing as the apps?! Can someone please help me, or suggest what to do because im really getting frustrated. I really like my iPhone, but if this is what is going to keep happening, i think ill change to an Android phone. . . . .

Thanks too all the people who responded. . . . (noone)
Got it sorted though. Seems that Apple has issues with multiple apple id's.
Seems i had to somehow remember and use the original id i had when i first bought my 1st iPhone. . . .
Even after that it was extremely hard to get my apps back on my PC.
If anyone else has the same problem. . . .email Apple. Cya.

I have games that I bought in the App store prior to registering in the Game Center. How do I get those games on my iPad into the game cenetr?

I have games on my iPad that I bought in the App Store prior to registering in the Game Cenetr. How can I get those games into the Game Cenetr?

Have you tried downloading the shows via the purchased tab in the iTunes app? That is where you will be able to find previously purchased TV shows. Try in there, but take note.
Note: Previously purchased TV shows are only available through iTunes in the Cloud in Australia, Canada, United Kingdom, and United States.
You can read more here ....
Downloading past purchases ....

I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore.Nothing will load unter the features or charts tab. Any Suggestions?

I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?

You would get better response from the iTunes community forum.
Have a nice day!

I have an Ipad 2. My wife has an Ipad mini. When we connect to Itunes it installs all the apps from one Ipad on to the other. I unchecked the box to automatically update apps, but Itunes still does so. How do I prevent Itunes from intalling apps?

I have an Ipad 2. My wife has an Ipad mini. When we plug in to Itunes (at different times) it synchs the apps from one Ipad on to the other. We don't want this. I have uncheked the box for Automatically synch apps, but it still does this.
How do I get Itues to see each Ipad as a separate item, and not try to keep them "equal" as far as apps installed?

Remove the apps from iTunes with your device connected. You can basically deselect the apps that you don't want on each device. We have three IOS devices on one AppleID and they don't all have the same apps.

I and my brother have different apple id's but are using the single itunes library on our home PC.When i am syncing my iphone most of the times the apps that were purchased with my brothers apple id is also getting on my iphone.

i and my brother have different apple id's but are using the single itunes library on our home PC.When i am syncing my iphone most of the times the apps that were purchased with my brothers apple id is also getting on my iphone.
How do i differentiate the apps that were purchased with my apple id and sync accordingly.As i want only the apps that were purchased in my apple id.
I am aware of the fact that i can click on the app and check with "getinfo" to see with whose apple id it is brought.but there are hundreds app which i cannot check one by one.
How do i filter the apps with apple id and sync?

Connect the device to the computer.
Open iTunes.
Select the content desired to sync.
Sync.

Remote desktop failure. Have bought the app, but connection failed. Have bought the disable adds, but still getting them. What do I write:

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