Remote DVR Hates Me - Continues To Reject Valid Username And Password

Hi all,
I mistakenly posted this message in the programming forum by mistake, so I'm moving it here now (sorry about that):
For the past few days, I've been unable to login to the Verizon remote DVR from both my iPhone and the web. It had been working fine for months, then all of a sudden, when I try to login, I get the dreaded 'login failed. please try again."
My Username and Password still work fine for Verizon Central, but for some reason the remote DVR login page won't recognize them. I tried re-registering my username and password, but that didn't work. I don't have any periods (or other weird characters) in my username. And as I mentioned, it had been working fine for months and months. Very frustrating.
I called tech support. They couldn't help (seemed baffled and ill equipped to solve this type of problem). The rep told me that Verizon was having some trouble with remote DVR (yet he had NO information about what the problem was or if there was a fix in the works). Is this true, Verizon? Is there an internal issue? He said he was going to connect me to someone who could tell me more. I said great. Then he connects me and I get a recording that says, "you've reached a non-working number in the Verizon system ..." NICE!
Is anyone else out here having trouble logging in to their remote DVR?
One thing I noticed, the login page looks different. There used to be 2 radio buttons: one for ".com" and one for ".net." I don't see those any more. I wonder if that's part of the problem.
I appreciate any help. Thanks everyone. And again, sorry for the double post.

Hi Guys,
Thanks for taking the time to reply.
TROYH72: Yes, I'm painfully aware that the "http://m.verizon.com/tv" url is for mobile devices. It used to work fine on my iphone, but it no longer does. It constantly rejects my username and password (which are both valid). FYI, that same url used to work from my computer as well.
PJL: Thanks for your suggestion. I tried deleting the cookies and clearing the browser cache. No luck. I really think this is a problem on Verizon's end for a couple of reasons:
1. The login page looks different to me now. As I mentioned, there used to be radio buttons for .com and .net. Those are gone.
2. I have the same problem logging on from my computer as I do from the iphone. Seems odd.
3. I can log in to "http://www36.verizon.com/fiostv/web/," and some other Verizon urls, but I can't access my DVR once I'm logged in. The only way I can access my DVR remotely is to log in through "verizon.com" and do it the roundabout way. But as I mentioned in a previous post, that's really cumbersome from a mobile device.
4. Maybe most importantly, the remote DVR used to work perfectly! And now it doesn't work at all on my iphone ("Login failed. Please try again.") And it's wonky from the web. And I haven't changed anything on my end.
Maybe it's a Mac thing. I'm running Macs as well as an iphone. I know that sometimes, Verizon and Macs don't play nicely together. I'm at a loss. And it doesn't look my Ticket is making any headway.

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