Remote Function on Solution Manager

Hi,
i need a remote function to access the Solution Manager, from R3. Someone can help me?
Thanks!

Hi,
Please follow the SAP help link to have more clarity on connecting R/3 to solution manager.
http://help.sap.com/saphelp_sm40/helpdata/en/1a/b42441cd87a12be10000000a1550b0/content.htm
Best Regards,
Krishna

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Hi,
You need to Have the Java Software compoent of Enterpirse portal defined under software components.(You can have the source from SLD).
Then define the new system, Database for your SID and correct product version.
Give the software comeponent information in the main Instance selection.(Reference it).
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BI functionality in Solution Manager 4.0

Hi,
I'm very interested in knowing how to configure the new BI functionality which is included in SSM 4.0.
Is there anybody who has activated this functionality yet? Or knows how to do this (looking for guidelines and if available, any documentation)?
At this moment, I've acticated the source system (which is SSM it self) and activated the stanard available datasources. However, when I run a query on one of these sources I receive a "no applicable data available" message. Does anyone know how to solve this so that there is data available in the infoCube?
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Hi,
Have you done initial settings in SPRO
Did you go through this menu path in sPRO
Integration with Other mySAP.com Components --> Data Transfer to the SAP Business Information Warehouse.
Feel free to revert back.
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ERP,
Suzlon Energy Limted, Pune
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Sending remote mail in solution manager 3.2

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I have a problem with sending remote mails with the client 002 (copy from 001 for support desk). If I want send a remote mail in the work place to another satellite system i get the error message "Address does not exist". I think SCOT is correctly configured, because the remote mail in Client 000 works. But the Message does not appear in the Queue from SCOT...
I hope you understand my english :).
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Message was edited by: Lionel Mischler

I found it...
SAP NOTE 327202
run report RSSODIAD

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Hello
A big company has been implementing new functionality in Solution Manager during the last couple of years, they started with System Monitoring and EWA, Maintenance Optimizar, then Project Implementation, now Service Desk and ChaRM. This is company has a wide open structure in IT and a discussion has been raised about who is the owner of soluton manager in IT.
In my experience I always propose two main roles one is Technical Administrator Role and the other is Functional Administrator role. The former is more basis oriented, in charge of the installation and update of stacks in Solman, basic-initial configuration and then working mainly in setting Solutions, RFCs, System Monitoring, EWA, SAP services, OSS connections, Diagnostic, E2E Root Cause Analysis and also support in ChaRM (in setting up the transport routes, security)
On the other hand, I support a role of SolMan Functional Administrator which deals with Implemenation side, ASAP methodologies, business process definition, integration with ARIS, setting up project standards, coaching Project Managers, ensuring good application information. Also in Service Desk and ChaRM, setting the process, customizing, implementing and controlling that things are running smooth in SolMan productive.
I would like to get from you your inputs and experiences regarding how to set-up those roles, whether there are clear lines to divide responsiblities or what kind of definitions should be made.
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Director
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we have the situation, that our CEN was existing long before we raised our own solution manager.
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thank a lot
Andreas

Hi Andreas,
as far as I know, it is not possible to have "a CEN and a SOL in parallel" and connecting them e.g. via RFC to get the alert data from CEN to SOL. You can only use this constellation in special cases like SL-Reporting (where you can specifiy an RFC to CEN in customizing). But I do not know any way in area System Monitoring.
We had the same situation as you have and decided to migrate the CEN into the SOL. For a couple of weeks, we let the two systems run in parallel (this was done by registering all the CCMS-Agents at both systems) and then simply overtaking all the agents from CEN to SOL. The only manual task you need to do is re-assigning the central autoreaction methods.
If you want to know more about this, feel free to come back....
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Question about Alert Framework in Solution Manager

Hi all,
We are planning to use Solution Manager as Central Monitoring Server, so I want to know what the advantage to use Solution Manager is, especially in Alerting.
We can define auto-reaction methods for monitors to send CCMS alerts to Alert Framework where the alerts can be forwarded to the personal responsible via Email or CCMS.
Is there any difference when using Solution Manager? Which additional functions dose Solution Manager provide in alerting?
In normal SAP Alert Framework, you can only define one receipt for escalation. Can Solution Manager support multiple level escalation? For example, an alert is sent to A, if the Alert is not confirmed by A, then the alert is forwarded to B automatically. The same way the alert can be forwarded to further persons.
Any idea?
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Regards,
Hui

Hi Hui,
On my opinion there is no any advantage in useíng SAP Solution Manager as central alerting systems in respect to RZ20. The arguments are as follows:
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- All the customizing in SAP Solution Manager for System Monitoring is Solution specific and not transportable. It means that if you have got corrupted your system monitoring session (that happens not seldom) your settings are lost. If you have created another Solution for the same systems you have to perform customizing from the scratch
- Customizing is also not very esay to do. I would do recommend to use "User defined Alerts" Please have a look at the SAP Note 1023959 fro this topc
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+ The only feature that is unique with System Monitoring with SAP Solution Mnager is the possibility to change threshold values for all the MTEs / MTE Classes that are defined in User Define Alerts an one button click
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Best Regards
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E2E Root cause analysis in solution manager

Hi
How to add the E2E root cause analysis, the new functionality in solution manager 4.0 with the E2E root cause analysis functionality does it require support pack which level of SP required to use the new functionaltiy
Regards
Dinaker vikas

Hi,
If you have PI system in your landscape, I would strongly recommend to upgrade to SP15.
Trace monitoring for PI is to be available from SP17 (Not yet released)
Check [this Link.|http://service.sap.com/e2e].
Hope this solves your problem.
Feel free to revert back.
--Ragu

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Dear all,
We are using the Service Desk functionality of Solution Manager to create issues out of the satellite systems directly in SolMan.
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quick answer since I have been trying to find some answers about Service Desk myself.
Anyway, I would double check again the satellite system and make sure that the client you have logged on is the same like in the service desk message. Usually, the IBase number the last 3 digits will tell you, which client it was created in. There might be one client configured in SCC4 as productive client even though it is not a production server. I have that kind of situation with one customer environment. Once the sap router is up and running for this customer system, then I will see, if this actually does happen.
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Indranil
Points will be awarded for useful answer.

Hi
Indranil Chakrabarty
Thanks for replying.I have already created a system to integrate solution manager & implemented SSO via log in/pwd.I am able to execute the transaction like solar01,solar02 through a SAP transaction iVIEW.
The link you have send is describing about creating an iview of type epsolman type from par.By setting this can we execute all the transactions through iview...?
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i guess you wish to use functions of solman in portal.
as people said here basic requirements are
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Vijay.

How to send Service Ticket from CRM to Solution Manager.

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at present we are creating service tickets relevant to SAP operations in our CRM instance and we plan to continue to do so.
We also would like to forward these created service tickets to the Solution Manager Service Desk.
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Thanks Ragu;
This is what I am looking for.
When a change request is created, we use the e-mail function in Solution Manager. For the Recipient we a valid "email address" . The recipient type is "Via internet.
Using this sends the e-mail via excjhange server.
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Hope this make some sense.
Regards
Don Newton

Solution Manager DEV and PRD box

In my landscape i have 2 systems for solution manager SMD and SMP , what is the ideal way sap community is using them ...should i divide the solman roles among them or how the 2 system landscape of solman is used ..
Regards

Hello Tiger,
In my experience many SAP customers have a one or two system landscape in Solution Manager.
For customers whose main line of business is providing service with the Solution Manager, I would recommend a three system landscape (dev, qas and prd). For customers who run less critical functionality with Solution Manager, and when costs of hosts for the Solution Manager systems are an issue, one or two tier system landscapes can be also considered. Other than this, I don't know any document with precise guidelines to answer your question. At the end it all depends on the scenarios you want to run, and how critical the functionality you run with Solution Manager is for your company.
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Miguel Ariñ

Solution Manager Change Management: Transport Request Administration

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We want to use the CHARM functionality of Solution Manager to improve our transport operations. We have several customers and expend´s a lot of time making tranports to different systems.
I don want to activate CHARM completely. Which activities do i must perform, and which activities do i must leave ?
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Alvaro

Hi Avinash
This is the Business Scenario: Our company is using SAP Solution Manager to perform monitoring and administration activities for over than 30 customers.
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CCMS-functinality with Solution Manager 4.0

Hello,
I am seeking for the documentation regarding the setup and use the CCMS-functionality with Solution Manager 4.0
Is there some documents describing this feature in details?
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regards
Axel

Hi,
Check <a href="https://websmp108.sap-ag.de/sapidb/011000358700005479192006E.sim">this.</a> and <a href="https://websmp108.sap-ag.de/sapidb/011000358700006936062005E.sim">this</a>.
This will solve your problem.
Feel free to revert back.
--Ragu
Message was edited by:
Raguraman C

Remote Function on Solution Manager

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