Remote Management service does not start

Has Novell got a fix for the issue where the Remote Management services
fails to start automatically on XP workstations? As we upgrade our clients
to XP, this has become a major headache. The service can be started
manually, and then the Remote Control feature of ZFD will work, providing
the firewall is disabled.

Workaround is to create a batch file and put in the command:
net start "remote management"
Create a shortcut to this batch file and put it in the startup group of
All Users in the "document and settings".
Phong Nguyen
> Novell Client 4.91 will not include any of ZFD 3.x services so you'll
need
> to upgrade to 4 or preferrably ZDM 6.5. This weekend I kicked off a
ZFD 3.2
> SP3 to 6.5 SP1 migration. Even without the extra services its worth it
just
> from a support stand point.
>
> Do the details posted in this thread help any?...
>
> Newsgroups: novell.support.zenworks.desktops.3x.remote-control
> Subject: ZfD3.2, NetWare 6.0, XPsp2, will it work?
> Message-ID: <azXhd.717$[email protected]>
> Date: Wed, 03 Nov 2004 02:41:10 GMT
>
> 1. Set Windows Firewall/ICS service to manual
> 2. Set Windows Firewall/ICS service to start before Remote Management
(ie.
> Remote Management service depends on Firewall/ICS and Workstation
Manager
> services)
> 3. Configure Windows Firewall exceptions for wuser32.exe, open ports
1761 -
> 1763 (you need others depends on the services you use, see TID below)
>
> What Ports are used by ZENworks Remote Management Agent?
> http://support.novell.com/cgi-bin/se...?/10054960.htm
>
> Support for Windows XP SP2 on ZENworks for Desktops
> http://support.novell.com/cgi-bin/se...?/10092958.htm
>
> --
> Tony Pedretti
>
>

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