Remote not working. network set up problem

Question

okay... The remote app is not working.
I have installed it on my phone and successfully made it work both on my computer and on the computer in the mac store. So i know the iphone is not the problem. The problem is I had to set up a temporary network on my computer. I want to get the current network configured correctly to work with the iphone remote app.
Here is what is happening:
i open up remote, choose my library, the code comes up for me to enter. but itunes does not find my iphone.
Both the phone and the comp are using a wi-fi network from my router. It is password protected, both have the password installed in them. When i check system prefs on both they are using the same network.
When i went into the apple store, it instantly recognized my iphone and was able to set up the remote there.
On my own computer I can set up a secondary network and it works there. To so that I went to the airport icon on the top right, the pull down menu has "create network" as an option. I created a new network and THAT network used the remote app. But when i restart the computer that network is deleted.
What is configured incorrectly in my main wi-fi network that is not allowing the remote the be recognized?
I know the questions are going to come up:
i have itunes 8
iphone firmware is updated.
both have been reinstalled.
in itunes i do have the "accept remote" button clicked. i tried resetting it but it said it could not remove remotes since none were recognized yet.
I think that covers all the info i have on the problem. I really appreciate everyone's help on here. thanks!
gjclimer is online now Report Post Edit/Delete Message

Answer 1

I'm having this problem also and I'm in the process of reseting everything. I have tried turning iPod touch on/off, reinstalling the remote app and closing/opening iTunes.
Two things to check:
1. Go to View, Preferences, Sharing and make sure iTunes is set to share your library. Sometimes turning this on for the first time you connect the remote solves the problem and you can then turn it off again once it's working.
2. Make sure your wireless devices (everything connected to your wireless router) are on the same network as the computer you are trying to connect to. I have a main wired router going into my PC and use Airport Express as a wireless extender (basically plugging it into the router to beam the internet access out to wifi devices) and originally the main router put my PC on one network (172.x.x.x) whilst my wireless devices were on a different one (255.x.x.x), so the two devices couldn't see eachother. The way to solve this problem is to tell your wireless router to act as a 'bridge' under the wireless router's settings, which will extend the network of your wired router, rather than create a whole new one.
I'm not sure either of those will help but it's worth a go. I'll let you know if I solve the problem at my end and how I did it.