Remote Update Manager does not exit

It seems to be related to the new Creative Cloud Packager (version 1.7).
All the packs I had made with 1.5 exited correctectly.
All the packs I have make with 1.7 dont exit.
And it seems to be impossible to go back to 1.5 ....
I think the problem might be with this line (from uob_csis but I get the exact same):
RemoteUpdateManager version is : 1.7.0.25 (BuildVersion: 1.6; BuildDate: Tue Sep 02 2014 07:02:05 )
There seems to be an incoherence between the version and the buildversion.

Similar Messages

Hi. I just wanted to update my 3 apps PS, Brigde and Indesign. After doing that I wasn't ablle to open Brigde??? PS and Indesign works fine. Further more the Application Manager does not seem to register the updates I have made. Everytime I open the compu

Hi. I just wanted to update my 3 apps PS, Brigde and Indesign. After doing that I wasn't abble to open Brigde??? PS and Indesign works fine. Further more the Application Manager does not seem to register the updates I have made on Indesign and PS. Everytime I open the computer MacIBook 4.1, OS 10.6.7) it looks like I haven't updated software? Please help! Kurt

Moving this discussion to the Bridge General Discussion forum.
Kurt Rodahl Hoppe I would recommend reviewing Updates repeatedly applied | CC which discusses how to apply the updates successfully.

Remote update manager and ausst

Hello,
I try to set up automatic updates for all creative cloud applications in our company. The AUSST is already working and a web-directory exists, but there are still some problems I cannot solve yet.
1. Does the remote udpate manager also use the AdobeUpdater.Overrides? If not, how can I use our internal AUSST Web Server for the remote updates?
2. Which option in the Creative Cloud Packager creates the folder \ProgramData\Adobe\AAMUpdater\1.0\ ?
3. Where does the Adobe Update Manager save the .overrides-file I chose in the Adobe Update Manager? Does this file also apply for the Remote Update Manager?
4. Is there any way to change the extended configuration parameters for a package after the installation
Thanks and regards,
Tobias

Hi Tobias,
Please find the answers outlined below.
1. Does the remote update manager also use the AdobeUpdater.Overrides? If not, how can I use our internal AUSST Web Server for the remote updates?
Ans: Setup RUM with AUSST : Creative Cloud Help | Using Adobe Remote Update Manager
2. Which option in the Creative Cloud Packager creates the folder \ProgramData\Adobe\AAMUpdater\1.0\ ?
Ans : Creative cloud packager doesn't create this folder. this is being created while deploying the update payloads.
3. Where does the Adobe Update Manager save the .overrides-file I chose in the Adobe Update Manager? Does this file also apply for the Remote Update Manager?
Ans: Override.xml is being generated manually using Adobe update server setup tool. In case you install the package without setting up an update sever under package configuration, it generates AdobeUpdaterAdminPrefs.dat.
4. Is there any way to change the extended configuration parameters for a package after the installation
Ans : Package configuration can't be changed once created once created.
Hope this helps.
Let me know in case you would need any further clarification.
Thanks,
Ashish

Remote Update Manager missing exception apps

Hi all,
Can anyone explain to me why remote update manager or even the Update GUI does not include any of the exception deployed apps like Lightroom or Acrobat? I get users asking us to update these for us when they open the app as the pop up appears.
We have automated all the standard apps' updates via remote update manager but the cannot include the other exception ones. Can anyone help me with this one? I want to automate all the updates.
If it isn't implemented yet then I'd like it to be since we lock admin rights from our users for security reasons.
Thanks,
Josh.

Hi all,
Can anyone explain to me why remote update manager or even the Update GUI does not include any of the exception deployed apps like Lightroom or Acrobat? I get users asking us to update these for us when they open the app as the pop up appears.
We have automated all the standard apps' updates via remote update manager but the cannot include the other exception ones. Can anyone help me with this one? I want to automate all the updates.
If it isn't implemented yet then I'd like it to be since we lock admin rights from our users for security reasons.
Thanks,
Josh.

Remote Update Manager doesn't recognize applicable updates

Hi,
We have a script scheduled to run Remote Update Manager on one of our client machines. This machine is currently running OSX 10.8.5 and Adobe Creative Cloud. When looking at Creative Cloud directly, we can clearly see that there are updates available for our Adobe products. Remote Update Manager, however, does not recognize these updates and will therefore not automatically update. This prevents the user from working as they do not have access to administrative credentials used to update these applications.
I have included an example of the returned messages by Remote Update Manager. These logs are pulled as of this morning but, as you can see, still reflect an outdated entry of 10/17/13.
| UpdaterCore library initialized successfully.
10/17/13 09:48:24:600 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | **************************************************
10/17/13 09:48:24:600 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | Starting UpdaterCore CheckForUpdate...
10/17/13 09:48:25:186 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | CheckForUpdates completed successfully.
10/17/13 09:48:25:186 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | **************************************************
10/17/13 09:48:25:186 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | Starting UpdaterCore DownloadUpdates...
10/17/13 09:48:25:188 | [WARN] | | AAMEE | Utilities | RemoteUpdateManager | | | No new applicable Updates. Seems like all products are up-to-date.
10/17/13 09:48:25:188 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | **************************************************
10/17/13 09:48:25:189 |
I was wondering if you had any advice on the next steps to resolve.
Thanks,
Evan

Some links that may help
-Team Installer http://forums.adobe.com/thread/1363686?tstart=0
-http://helpx.adobe.com/creative-cloud/packager.html
http://forums.adobe.com/community/download_install_setup/creative_suite_enterprise_deploym ent

Getting error 462 - The remote server machine does not exist or is unavailable

I have several modules that read and write data to and from Excel 2010 worksheets. I am noticing that the Excel process does not end aven though Excel is not running on my PC. It is like an orphan process. If I try running the Access module again I get the
message "error 462 - The remote server machine does not exist or is unavailable". Here is the code I am running. When I click the Debug button on the message box the line "rowNum = objXLAppln.Range("A" & Rows.Count).End(xlUp).Row"
is highlighted.
Option Compare Database
Option Explicit
Function ImportImportanceScores()
Dim RecSet As DAO.Recordset
Dim objXLAppln As Excel.Application
Set objXLAppln = New Excel.Application
Dim objWBook As Excel.Workbook
Dim rowNum As Variant
Dim i As Integer
Dim j As Integer
Dim StrPathFile As String, strFile As String, strPath As String
Dim strBrowseMsg As String, strInitialDirectory As String, strFilter As String
'show dialogue box
strBrowseMsg = "Select the EXCEL file:"
'set directory to load files from
strInitialDirectory = "C:\Bridge_CIP_Part-A_B\"
'run strFilter function
strFilter = ahtAddFilterItem(strFilter, "Excel Files (*.xlsx)", "*.xlsx")
StrPathFile = ahtCommonFileOpenSave(InitialDir:=strInitialDirectory, _
Filter:=strFilter, OpenFile:=True, _
DialogTitle:=strBrowseMsg, _
Flags:=ahtOFN_HIDEREADONLY)
If StrPathFile = "" Then
MsgBox "No file was selected.", vbOK, "No Selection"
Exit Function
End If
'Set Excel application object. Critical for macro to run properly. Do not change.
'Open workbook and worksheet to load data.
With objXLAppln
Set objWBook = objXLAppln.Workbooks.Open(StrPathFile)
objXLAppln.Visible = True
End With
Set RecSet = CurrentDb.OpenRecordset("Importance_Scores")
'Copy data from Excel cells to Access fields
objXLAppln.Sheets("Importance_Scores").Select
rowNum = objXLAppln.Range("A" & Rows.Count).End(xlUp).Row
objXLAppln.Range("A6").Select
'Add records to table from Excel
With RecSet
For i = 0 To rowNum - 6
RecSet.AddNew
RecSet.Fields("CIP_ID").value = objXLAppln.ActiveCell.Offset(i, 0).value
RecSet.Fields("Target_Timeframe_for_Construction").value = objXLAppln.ActiveCell.Offset(i, 2).value
RecSet.Fields("ImportanceFactor_TI-1").value = objXLAppln.ActiveCell.Offset(i, 21).value
RecSet.Fields("ImportanceFactor_TI-2").value = objXLAppln.ActiveCell.Offset(i, 22).value
RecSet.Fields("ImportanceFactor_TI-3").value = objXLAppln.ActiveCell.Offset(i, 23).value
RecSet.Fields("ImportanceFactor_TI-4").value = objXLAppln.ActiveCell.Offset(i, 24).value
RecSet.Fields("ProjectRank").value = objXLAppln.ActiveCell.Offset(i, 33).value
RecSet.Update
Next i
End With
'Close everything
RecSet.Close
objWBook.Close SaveChanges:=False
objXLAppln.Quit
Set RecSet = Nothing
Set objWBook = Nothing
Set objXLAppln = Nothing
End Function

In the line
rowNum = objXLAppln.Range("A" & Rows.Count).End(xlUp).Row
Rows does not refer to objXLAppln or to objWBook. Change it to
rowNum = objXLAppln.Range("A" & objWBook.Sheets("Importance_Scores").Rows.Count).End(xlUp).Row
Regards, Hans Vogelaar (http://www.eileenslounge.com)

Remote Update Manager with AAMEE 2.1 deployments.

Hi,
I've noticed the AAMEE 3.1 Beta has some new options that integrate with Remote Update Manager and CS6 installation packages, that allows you disable updates, but still run them with Remote Update Manager. If I've deployed and Adobe CS5.5 package built with AAMEE 2.1, with the ability to install updates disabled, will I still be able to use Remote Update Manager to install updates to those deployments? Or will I need to continue to deploy them manually? If I want to deploy CS5.5 and use Remote Update Manager for updates, what settings should I be using in AAMEE 2.1 when I build my packages?
Thanks,
~Ted

Hi Ted,
RUM can also be used with CS5 & CS5.5 and by the sounds of it would fit in with your current configuration very well. If user's are non admins or you do not want each client pulling in there updates automatically then we would suggest turning off client updates in AAMEE and then using RUM.
Have you looked at setting up AUSST in your environment ? it is great to use in conjunction with RUM but you can of course just use RUM if you prefer.
Cheers
Karl
CS Enterprise Systems Engineer

Remote Update Manager - Acrobat Pro

Hello everyone,
Please review this snippit from the Remote Update Manager (RUM) documentation.
Note: Remote Update Manager is meant only for a subsection of Adobe Desktop products. It can not be used for browser plug-ins such as Flash Player and for Adobe Reader, Acrobat Professional, and Adobe AIR application updates.
I ask the question... WHY?
Why, at the very least isn't Acrobat Pro part of the Adobe Update Server Setup Tool (AUSST) and RUM configuration?
I've finally gotten my Adobe udate server working and created a Scheduled Task to run the incremental update everyday. Perfect.
Now I'm implementing the override files on my client machines and creating a Scheduled Tasks to run the RemoteUpdateManager so that my users (as well as myself) do not have to worry about updating the Adobe programs... BUT... one of the programs that we use quite a bit, Acrobat Pro, is not part of this automated update scenario.
So, I'm left still updating Acrobat manually which almost, but not quite, defeats the purpose of AUSST & RUM.
Can anyone from Adobe tell me whether there are plans to add Acrobat Pro to the automated updating procedure mentioned above?
Please say yes.
I'm so close to being at the point where the Adobe updates are completely automated. Adding Acrobat Pro to the list would be like hitting a grand slam in the 9th inning to win the game.
Thanks in advance.

Markus, thank you for the information.
First, If Acrobat is not a creative product then it shouldn't be offered in the CC collection of programs.
Second, Things being the way they are - Acrobat being deployable with the CC programs - it should be updated the same way as the CC programs. It would just make it nice and tidy and dare I say efficient.
I will check out the link to the tools. Great, more software to download, install and configure.

Remote update manager creative cloud app

Hello,
remote update manager won't update the creative cloud app for windows. Is it intended, that we need a separate tool to update the CC-App? Are there any manuals describing how to automatically update it?
Since users in out company don't have admin privileges, i'd like to do it with a tool such as the remote update manager - but RUM will update all other adobe applications, just not the creative cloud app...
Thanks and regards,
Tobias

Hi Ashubijalwan1,
just to make sure there is no misunderstanding:
All Creative Suite Apps are updated except for the app with the name "Adobe Creative Cloud".
When I use the Creative Cloud Packager and select solely the core components, "Adobe Creative Cloud" is a part of them. The program itself shows a message saying that an update is necessary, but RUM won't update "Adobe Creative Cloud".
Best regards,
Tobias

Norton password manager does not work on 8. How do I return to a previous version?

when I updated to firefox 8, Norton password manager does not work. How can I return to a previous version. I am surprised that you introduced an update missing this.

Norton needs to be updated.
http://community.norton.com/t5/Norton-360/Firefox-8-Support-for-Norton-Toolbar/td-p/581640

Just completed a clean install of CS6 Photoshop on my Yosemite Mac Book Pro and the Adobe Application Manager does not work and cannot install a fresh copy from Adobe

Just re-installed a fresh copy of CS6 Photoshop on my Yosemite Mac Book Pro and somehow the Adobe Application Manager does not work and therefore cannot verify my copy. What should I do?
I get a message saying that Adobe Application Manager may be damaged and that I should install a new version of AAM. But after downloading a fresh copy of AAM and doing the install, the program (AAM) still will not install. It is like an infinite loop!
Please, someone help!
Thanks!

HI gener7!
I'm sorry but I am not on Creative Cloud. I'm still on CS6 and it was the Adobe Application Manager that wasn't working and I could not install the update to this application. My AAM version is: 8.0.0160
The link you provided was the update that I wanted to install but it does not work. A window shows up during that install that says:
We've encountered the following issues.
Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.
and then the link to the Adobe Support Advisor which leads to a "Adobe Support Advisor has been discontinued" page.
Thanks!

I can't get my password manager working. It remembers passwords for websites but when I enter in a new password (because this had to be changed) or when I have a new username + PW that I wish to save, the password manager does not appear.

I can't get my password manager working. It remembers passwords for websites but when I enter in a new password (because this had to be changed) or when I have a new username + PW that I wish to save, the password manager does not appear.

If you updated your existing account then try logging out of it on the iPhone by tapping on the id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on the iPad.
If you created a new account then you can log out of the old account and in with the new one as above, but any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can re-download its content and download updates to its apps.

Perl Flip 8230 & XP 64-bit - Desktop manager does not respond

Greetings.
I am using a brand new Perl Flip 8230 (black), along with the new software (the CD has a timestamp of 2008.12.18, well after the last update of 2008.11.17).
When I install the software, it claims to be the 4.7 version, but I am having quite a few issues with it. First of all, while all the drivers install nicely, and the phone is recognized by the connection software, I am unable to *properly* launch the Desktop Manager.
An inital launch (click on icon) of the Desktop Manager causes it to appear in the Task Manager, but it never ends up showing up on the screen. I even tried waiting for 1/2 hr, no dice. A second attempt at launching (without shutting down the process first) does cause it to appear, but it ends up completely unresponsive. There is still only one executable in the Task Manager (the second attempt did not launch a second copy), but what exists on the screen does not respond to any actions.
The window that appears is almost completely blank - the dark grey background-image is visible, but pretty well no other text or icons of any kind exist aside from a large "Menu" at the upper left, which is also nonresponsive. As well, trying to close the window by using the red X at the upper right is completely unsuccessful. In order to close the program, I need to go to the task manager, find the process, and "End Process Tree". Nothing else works.
Finally, the window that does appear also has a version number at the bottom in tiny text - version 4.5 of the desktop manager. HUH?!
I tried to install a downloaded version of 4.7 (in case there was a mix-up at the factory), but it claimed that a newer copy of the software was installed. Somehow "4.7" is older than "4.5". Strange, that. Selecting the "desktopmgr.exe" file to run in compatibility mode as plain old "XP" also does not work.
I tried to repair the installation, no dice. I have now uninstalled the software in preparation of using the 4.7 version straight from the Blackberry website. I will report back on how well that works.
As a final note, I am running Windows XP 64-bit, with the latest service pack (SP2) and all the latest patches and updates (SP3 does not exist for XP 64-bit). I cannot install the software on a 32-bit version of XP because I do not have XP 32-bit on any of my computers. Nor do I have Vista (either 32-bit or 64-bit). I have Linux (5 computers), OpenBSD (3 computers), OpenSolaris (1 computer), Windows 2003 64-bit (2 servers), Windows 2008 64-bit (1 test machine) and several other experimental platforms (HaikuOS, BeOS, etc.), but no XP 32-bit. Sorry.
My other half's computer is an older 1Ghz PowerPC4 iMac (2nd gen iMac - "lampshade" model) running 10.4 (most recent update), but that computer is not one I want to use. I am also unsure if the Blackberry software is capable of running on PowerPC Macs, as it may be Intel-only (I haven't had a chance to check yet).
If someone has any idea why my Desktop Manager is completely unresponsive, please help.
And yes, I did reboot after installation. I seriously doubt that this is an ID-ten-T error. PEBKAC does not apply!!

An installation of the downloaded 4.7 software did not function; all symptoms were idential to the version supplied on CD.
I am shutting this thread down in favour of a post in a more appropriate category. Please provide any replies in that thread.

Xfce4-power-manager does not start, but after relogin - works

Hi all.
When I login after system start, xfce4-power-manager does not start and systemtray icon doesn't appear. But after relogin (not restart), the systemtray icon of xfce4-power-manager appears and power manager itself works correctly (if I don't relogin, notebook will shutdown after 10 minutes of downtime - that rule doesn't exist in xfce4-power-manager settings).
Diff between two logs (before relogin and after, xfce4-power-manager --debug command)
diff log_1 log_2
35c35,36
< TRACE[xfpm-battery.c:286] xfpm_battery_refresh_icon(): Battery state 0
> TRACE[xfpm-battery.c:150] xfpm_battery_refresh_visible(): visible=TRUE: ((XfpmShowIcon) SHOW_ICON_WHEN_BATTERY_PRESENT)
> TRACE[xfpm-battery.c:286] xfpm_battery_refresh_icon(): Battery state 4
51d51
< TRACE[xfpm-polkit.c:238] xfpm_polkit_free_data(): Destroying Polkit data
System
Linux gready 3.14.1-1-ARCH #1 SMP PREEMPT Mon Apr 14 20:40:47 CEST 2014 x86_64 GNU/Linux
systemd 212-3
xfce4-power-manager 1.2.0-6
That bug start happening after one of last week updates. I don't have a package cache.
Can anyone help me?
p.s. sorry for a bad English.

Yes, i'm actually running xfce4 (all other things from xfce4 group are installed).
It starts from a login manager named LightDM.
AcpiD installed as a dependency.
logind.conf
# This file is part of systemd.
# systemd is free software; you can redistribute it and/or modify it
# under the terms of the GNU Lesser General Public License as published by
# the Free Software Foundation; either version 2.1 of the License, or
# (at your option) any later version.
# See logind.conf(5) for details
[Login]
#NAutoVTs=6
#ReserveVT=6
#KillUserProcesses=no
#KillOnlyUsers=
#KillExcludeUsers=root
#InhibitDelayMaxSec=5
HandlePowerKey=ignore
HandleSuspendKey=ignore
HandleHibernateKey=ignore
HandleLidSwitch=ignore
#PowerKeyIgnoreInhibited=no
#SuspendKeyIgnoreInhibited=no
#HibernateKeyIgnoreInhibited=no
#LidSwitchIgnoreInhibited=yes
#IdleAction=ignore
#IdleActionSec=30min
I turned off key handlers because I truly HATE when I press power button and a notebook doing shutdown after that.
Last edited by theperfectblance (2014-04-17 06:57:32)

Distribution Point creation failed. possible cause : distribution manager does not have the sufficient access right to the computer

Hi All,
I had this really disturbing experience with
SCCM 2012 SP1.
OD : 2008r2 Enterprise 64bit
Possible cause: Distribution Manager does not have sufficient rights to the computer.
Solution: Verify that the site server computer account is administrator of the computer.
in Distmgr.log says :
DPConnection::Disconnect: Revert to self
SMS_DISTRIBUTION_MANAGER 5/26/2014 7:34:30 AM
16280 (0x3F98)
DPConnection::Connect: For ["Display=\\PNGBRANCHSERVER.xxx\"]MSWNET:["SMS_SITE=SSM"]\\PNGBRANCHSERVER.xxx\, logged-on as ssm\sccmadmin
SMS_DISTRIBUTION_MANAGER 5/26/2014 7:34:30 AM
16280 (0x3F98)
DPConnection::Connect: For ["Display=\\PNGBRANCHSERVER.xxx\"]MSWNET:["SMS_SITE=SSM"]\\PNGBRANCHSERVER.x\, logged-on as ssm\sccmadmin
SMS_DISTRIBUxxx ON_MANAGER 5/26/2014 7:34:30 AM
16280 (0x3F98)
Failed to find a valid drive on the distribution point ["Display=\\PNGBRANCHSERVER.xxx"]MSWNET:["SMS_SITE=SSM"]\\PNGBRANCHSERVER.ssm.com.myx
DPConnection::Disconnect: Revert to selfxxx
MS_DISTRIBUTION_MANAGER 5/26/2014 7:34:30 AM
16280 (0x3F98)
DPConnection::Disconnect: Revert to self SMS_DISTRIBUTION_MANAGER
5/26/2014 7:34:30 AM 16280 (0x3F98)
GetContentLibLocation() failed SMS_DISTRIBUTION_MANAGER
5/26/2014 7:34:30 AM 16280 (0x3F98)
Failed to get the content library path on server PNGBRANCHSERVER. SMS_DISTRIBUTION_MANAGER
5/26/2014 7:34:30 AM 16280 (0x3F98)
Failed to install DP files on the remote DP. Error code = 16389
SMS_DISTRIBUTION_MANAGER 5/26/2014 7:34:30 AM
16280 (0x3F98)
STATMSG: ID=2370 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=SCCMSVR. SITE=SSM PID=2660 TID=16280 GMTDATE=Sun May 25 23:34:30.428 2014 ISTR0="["Display=\\PNGBRANCHSERVER.ssm.com.my\"]MSWNET:["SMS_SITE=SSM"]\\PNGBRANCHSERVER.\"
ISTR1="PNGBRANCHSERVER.S" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=404 AVAL0="["Display=\\PNGBRANCHSERVER.\"]MSWNET:["SMS_SITE=SSM"]\\PNGBRANCHSERVER.ssm.com.my\"
SMS_DISTRIBUTION_MANAGER 5/26/2014 7:34:30 AM
16280 (0x3F98)
I have tried many of the solution provided unfortunately nothing positive happened.
Appreciate your input before engaging premier support.
Thank you

Hi，
NO_SMS_ON_DRIVE.SMS
This file is used to prevent Configuration Manager from installing binaries to a volume. By default, when you install System Center 2012 Configuration Manager on a remote Site System, the SMS Site Component Manager Service installs the binaries (files and
folders) for the Site System on the NTFS-formatted volume that contains the most free space. You may want to use an NTFS volume other than the default volume for your remote Site Systems by preventing ConfigMgr from enumerating certain NTFS volumes.
In order to prevent CM from enumerating an NTFS volume, on the remote server you can create a text file that is named NO_SMS_ON_DRIVE.SMS and put the this file on the root folder of all NTFS volumes where you do not want to install the binaries (SMS folder)
for the ConfigMgr components.
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Remote Update Manager does not exit

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