Remote Update Manager with AAMEE 2.1 deployments.

Hi,
I've noticed the AAMEE 3.1 Beta has some new options that integrate with Remote Update Manager and CS6 installation packages, that allows you disable updates, but still run them with Remote Update Manager. If I've deployed and Adobe CS5.5 package built with AAMEE 2.1, with the ability to install updates disabled, will I still be able to use Remote Update Manager to install updates to those deployments? Or will I need to continue to deploy them manually? If I want to deploy CS5.5 and use Remote Update Manager for updates, what settings should I be using in AAMEE 2.1 when I build my packages?
Thanks,
~Ted

Hi Ted,
RUM can also be used with CS5 & CS5.5 and by the sounds of it would fit in with your current configuration very well. If user's are non admins or you do not want each client pulling in there updates automatically then we would suggest turning off client updates in AAMEE and then using RUM.
Have you looked at setting up AUSST in your environment ? it is great to use in conjunction with RUM but you can of course just use RUM if you prefer.
Cheers
Karl
CS Enterprise Systems Engineer

Similar Messages

Remote Update Manager does not exit

I'm trying to use Remote Update Manager to update PCs in our domain, but RemoteUpdateManager.exe does not exit, it just hangs. The log looks like this
11/04/14 15:19:27:374 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 2164 | ##################################################
11/04/14 15:19:27:374 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 2164 | ##################################################
11/04/14 15:19:27:374 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 2164 | Launching the RemoteUpdateManager...
11/04/14 15:19:27:374 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 2164 | RemoteUpdateManager version is : 1.7.0.25 (BuildVersion: 1.6; BuildDate: Tue Sep 02 2014 07:02:05 )
11/04/14 15:19:27:374 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 2164 | **************************************************
11/04/14 15:19:27:374 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 2164 | Initializing UpdaterCore Library...
11/04/14 15:19:27:484 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 2164 | UpdaterCore library initialized successfully.
11/04/14 15:19:27:484 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 2164 | **************************************************
11/04/14 15:19:27:484 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 2164 | Starting UpdaterCore CheckForUpdate...
11/04/14 15:19:29:730 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 2164 | CheckForUpdates completed successfully.
11/04/14 15:19:29:730 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 2164 | **************************************************
11/04/14 15:19:29:730 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 2164 | Starting UpdaterCore DownloadUpdates...
11/04/14 15:19:29:730 | [WARN] | | AAMEE | Utilities | RemoteUpdateManager | | | 2164 | No new applicable Updates. Seems like all products are up-to-date.
11/04/14 15:19:29:730 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 2164 | **************************************************
What I'm not getting is the "Ending the RemoteUpdateManager Return Code (0)" part.
I'm using the latest AAMEE.
Are there any further things I can do to see why this is happening?

It seems to be related to the new Creative Cloud Packager (version 1.7).
All the packs I had made with 1.5 exited correctectly.
All the packs I have make with 1.7 dont exit.
And it seems to be impossible to go back to 1.5 ....
I think the problem might be with this line (from uob_csis but I get the exact same):
RemoteUpdateManager version is : 1.7.0.25 (BuildVersion: 1.6; BuildDate: Tue Sep 02 2014 07:02:05 )
There seems to be an incoherence between the version and the buildversion.

Remote update manager and ausst

Hello,
I try to set up automatic updates for all creative cloud applications in our company. The AUSST is already working and a web-directory exists, but there are still some problems I cannot solve yet.
1. Does the remote udpate manager also use the AdobeUpdater.Overrides? If not, how can I use our internal AUSST Web Server for the remote updates?
2. Which option in the Creative Cloud Packager creates the folder \ProgramData\Adobe\AAMUpdater\1.0\ ?
3. Where does the Adobe Update Manager save the .overrides-file I chose in the Adobe Update Manager? Does this file also apply for the Remote Update Manager?
4. Is there any way to change the extended configuration parameters for a package after the installation
Thanks and regards,
Tobias

Hi Tobias,
Please find the answers outlined below.
1. Does the remote update manager also use the AdobeUpdater.Overrides? If not, how can I use our internal AUSST Web Server for the remote updates?
Ans: Setup RUM with AUSST : Creative Cloud Help | Using Adobe Remote Update Manager
2. Which option in the Creative Cloud Packager creates the folder \ProgramData\Adobe\AAMUpdater\1.0\ ?
Ans : Creative cloud packager doesn't create this folder. this is being created while deploying the update payloads.
3. Where does the Adobe Update Manager save the .overrides-file I chose in the Adobe Update Manager? Does this file also apply for the Remote Update Manager?
Ans: Override.xml is being generated manually using Adobe update server setup tool. In case you install the package without setting up an update sever under package configuration, it generates AdobeUpdaterAdminPrefs.dat.
4. Is there any way to change the extended configuration parameters for a package after the installation
Ans : Package configuration can't be changed once created once created.
Hope this helps.
Let me know in case you would need any further clarification.
Thanks,
Ashish

Remote Update Manager on Yosemite doesn't start

Hi to all, I have recently updated my 15 iMac (year 2012) to Yosemite.
After the upgrade, the Adobe Remote Update Manager tool doesn't start, with an error 1.
In the console, I see these lines:
Any suggestions?
Many thanks

Same problem here on my wife's mid-2012 Macbook Air. Really annoying.

Remote Update Manager missing exception apps

Hi all,
Can anyone explain to me why remote update manager or even the Update GUI does not include any of the exception deployed apps like Lightroom or Acrobat? I get users asking us to update these for us when they open the app as the pop up appears.
We have automated all the standard apps' updates via remote update manager but the cannot include the other exception ones. Can anyone help me with this one? I want to automate all the updates.
If it isn't implemented yet then I'd like it to be since we lock admin rights from our users for security reasons.
Thanks,
Josh.

Hi all,
Can anyone explain to me why remote update manager or even the Update GUI does not include any of the exception deployed apps like Lightroom or Acrobat? I get users asking us to update these for us when they open the app as the pop up appears.
We have automated all the standard apps' updates via remote update manager but the cannot include the other exception ones. Can anyone help me with this one? I want to automate all the updates.
If it isn't implemented yet then I'd like it to be since we lock admin rights from our users for security reasons.
Thanks,
Josh.

Remote Update Manager doesn't recognize applicable updates

Hi,
We have a script scheduled to run Remote Update Manager on one of our client machines. This machine is currently running OSX 10.8.5 and Adobe Creative Cloud. When looking at Creative Cloud directly, we can clearly see that there are updates available for our Adobe products. Remote Update Manager, however, does not recognize these updates and will therefore not automatically update. This prevents the user from working as they do not have access to administrative credentials used to update these applications.
I have included an example of the returned messages by Remote Update Manager. These logs are pulled as of this morning but, as you can see, still reflect an outdated entry of 10/17/13.
| UpdaterCore library initialized successfully.
10/17/13 09:48:24:600 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | **************************************************
10/17/13 09:48:24:600 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | Starting UpdaterCore CheckForUpdate...
10/17/13 09:48:25:186 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | CheckForUpdates completed successfully.
10/17/13 09:48:25:186 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | **************************************************
10/17/13 09:48:25:186 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | Starting UpdaterCore DownloadUpdates...
10/17/13 09:48:25:188 | [WARN] | | AAMEE | Utilities | RemoteUpdateManager | | | No new applicable Updates. Seems like all products are up-to-date.
10/17/13 09:48:25:188 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | **************************************************
10/17/13 09:48:25:189 |
I was wondering if you had any advice on the next steps to resolve.
Thanks,
Evan

Some links that may help
-Team Installer http://forums.adobe.com/thread/1363686?tstart=0
-http://helpx.adobe.com/creative-cloud/packager.html
http://forums.adobe.com/community/download_install_setup/creative_suite_enterprise_deploym ent

Remote Update Manager - Acrobat Pro

Hello everyone,
Please review this snippit from the Remote Update Manager (RUM) documentation.
Note: Remote Update Manager is meant only for a subsection of Adobe Desktop products. It can not be used for browser plug-ins such as Flash Player and for Adobe Reader, Acrobat Professional, and Adobe AIR application updates.
I ask the question... WHY?
Why, at the very least isn't Acrobat Pro part of the Adobe Update Server Setup Tool (AUSST) and RUM configuration?
I've finally gotten my Adobe udate server working and created a Scheduled Task to run the incremental update everyday. Perfect.
Now I'm implementing the override files on my client machines and creating a Scheduled Tasks to run the RemoteUpdateManager so that my users (as well as myself) do not have to worry about updating the Adobe programs... BUT... one of the programs that we use quite a bit, Acrobat Pro, is not part of this automated update scenario.
So, I'm left still updating Acrobat manually which almost, but not quite, defeats the purpose of AUSST & RUM.
Can anyone from Adobe tell me whether there are plans to add Acrobat Pro to the automated updating procedure mentioned above?
Please say yes.
I'm so close to being at the point where the Adobe updates are completely automated. Adding Acrobat Pro to the list would be like hitting a grand slam in the 9th inning to win the game.
Thanks in advance.

Markus, thank you for the information.
First, If Acrobat is not a creative product then it shouldn't be offered in the CC collection of programs.
Second, Things being the way they are - Acrobat being deployable with the CC programs - it should be updated the same way as the CC programs. It would just make it nice and tidy and dare I say efficient.
I will check out the link to the tools. Great, more software to download, install and configure.

Remote update manager creative cloud app

Hello,
remote update manager won't update the creative cloud app for windows. Is it intended, that we need a separate tool to update the CC-App? Are there any manuals describing how to automatically update it?
Since users in out company don't have admin privileges, i'd like to do it with a tool such as the remote update manager - but RUM will update all other adobe applications, just not the creative cloud app...
Thanks and regards,
Tobias

Hi Ashubijalwan1,
just to make sure there is no misunderstanding:
All Creative Suite Apps are updated except for the app with the name "Adobe Creative Cloud".
When I use the Creative Cloud Packager and select solely the core components, "Adobe Creative Cloud" is a part of them. The program itself shows a message saying that an update is necessary, but RUM won't update "Adobe Creative Cloud".
Best regards,
Tobias

Sun update manager with patch manager

I need to use both products since I have systems running Solaris 10, 9 and 8. Is there a way to get them to work together?
Ideally, I would like to have 1 system talk to SUN to manage the application and downloads. I would want the system to distribute the patches to all the other systems.

Yes, this is possible. We would recommend setting up Sun Update Manager on Solaris 10 as your patch proxy (with a connection to Sun). Both Update Manager on Solaris 10 and Patch Manager on Solaris 8 and 9 can then be configured as clients.

Can I open remote connection manager with no menu bar

I am running a LabVIEW executable that does not have the standard menu bar, is there a way to programmatically open the remote connection manager. I know that I can access properties that provide this data, but if possible I wanted to make use of the code that LabView has already created

It's a VI called connection manager in \Project\remotepanel.llb.

Remote Update Manager Error.

Hi all,
I'm receiving the following errors in the RemoteUpdateManager log. I can't get this to clear up. Did a full re-sync of our Adobe Update Server twice, to be sure it wasn't a corrupted file or download at our end.
01/10/13 10:30:27:181 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | ##################################################
01/10/13 10:30:27:181 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | Launching the RemoteUpdateManager...
01/10/13 10:30:27:181 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | RemoteUpdateManager version is : 3.1.105.0 (BuildVersion: 3.1; BuildDate: Tue Sep 04 2012 13:58:18 )
01/10/13 10:30:27:182 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | **************************************************
01/10/13 10:30:27:182 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | Initializing UpdaterCore Library...
01/10/13 10:30:27:348 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | UpdaterCore library initialized successfully.
01/10/13 10:30:27:348 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | **************************************************
01/10/13 10:30:27:348 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | Starting UpdaterCore CheckForUpdate...
01/10/13 10:30:27:911 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | CheckForUpdates completed successfully.
01/10/13 10:30:27:911 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | **************************************************
01/10/13 10:30:27:911 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | Starting UpdaterCore DownloadUpdates...
01/10/13 10:30:27:916 | [WARN] | | AAMEE | Utilities | RemoteUpdateManager | | | Update (AdobeDigitalPublishingCS6-2.0/2.05.1.550) is not supported by RemoteUpdateManager. Skipping processing of this update.
01/10/13 10:30:27:916 | [WARN] | | AAMEE | Utilities | RemoteUpdateManager | | | No new applicable Updates. Seems like all products are up-to-date.
01/10/13 10:30:27:917 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | **************************************************
01/10/13 10:30:27:918 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | ##################################################
01/10/13 10:30:27:918 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | Ending the RemoteUpdateManager Return Code (0)
01/10/13 10:30:27:918 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | ##################################################
01/10/13 10:30:27:918 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | ##################################################
The AdobeDigitalPublishing update is the only one having issues. Anyone else seeing this? I've seen the AdobeDigitalPublishing updates get installed properly in the past using RUM.

RUM is turning out to be rubbish
Instead of RUM Adobe please engineer so that the Updater can be run via the command line. At the moment it just open up the Application Manager but from the mac toolbar doing it manually by opening the "Updater" works.
In enterprise NO ONE has admin rights!
01/22/13 11:09:32:630 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | Starting UpdaterCore DownloadUpdates...
01/22/13 11:09:32:637 | [WARN] | | AAMEE | Utilities | RemoteUpdateManager | | | Update (AdobeDigitalPublishingCS6-2.0/2.05.1.550) is not supported by RemoteUpdateManager. Skipping processing of this update.
01/22/13 11:09:32:637 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | Following Updates are to be downloaded :
01/22/13 11:09:32:637 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | (AdobePhotoshopCS6Support-13.0/13.0.4)
01/22/13 11:09:32:637 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | |
01/22/13 11:09:32:637 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | *** Downloading (AdobePhotoshopCS6Support-13.0/13.0.4) ...
01/22/13 11:09:46:842 | [ERROR] | | AAMEE | Utilities | RemoteUpdateManager | | | UpdaterCore failed for DownloadUpdates errorCode(207) curRefId(AdobePhotoshopCS6Support-13.0/13.0.4) errorCodeString(U43M1D207)
01/22/13 11:09:46:842 | [ERROR] | | AAMEE | Utilities | RemoteUpdateManager | | | *** Failed to download (AdobePhotoshopCS6Support-13.0/13.0.4) ...
01/22/13 11:09:46:842 | [ERROR] | | AAMEE | Utilities | RemoteUpdateManager | | | Some Updates failed to download ...
01/22/13 11:09:46:842 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | **************************************************
01/22/13 11:09:46:842 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | Starting UpdaterCore InstallUpdates...
01/22/13 11:09:46:842 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | No new Updates to be installed ...
01/22/13 11:09:46:842 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | **************************************************
01/22/13 11:09:46:842 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | Following Updates failed to Download :
01/22/13 11:09:46:842 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | (AdobePhotoshopCS6Support-13.0/13.0.4)
01/22/13 11:09:46:842 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | **************************************************
01/22/13 11:09:46:915 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | ##################################################
01/22/13 11:09:46:915 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | Ending the RemoteUpdateManager Return Code (2)
01/22/13 11:09:46:916 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | ##################################################
01/22/13 11:09:46:916 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | ##################################################
01/22/13 11:09:46:916 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | |

How to push remote updates

Hi
I am an admin (NZ based) for 8 seats 3 in New Zealand 2 in Melbourne and 3 in Sydney, my question is how do I deploy background updates to all remote Mac's from my Mac in NZ.
I have tried the CC Packager, but this still requires an admin password the other end to complete install, (unless in using it wrong)
where as if I install other apps via remote desktop, this part is bypassed.
I am also finding that I have to restart the CC App for it to acknowledge that updates are avaiable, and in some cases log out and back in.
Can I get some CC update pointers please to help set up an easily managed update deployment system
cheers
Kevin

Kevin Parrott, Check if this helps. http://helpx.adobe.com/creative-cloud/packager/using-remote-update-manager.html
http://www.adobe.com/products/creativecloud/faq.html#cc-teams

HT1551 Atv3 doesnt want to finish installing update although ive tried several times, now the remote wont work with it either and when I press the remote the light on the box flashes several times, I unplugged everything but nothing works and I cant reset

my Atv3 is due for an update and ive tried several times to install it but although it downloads it never finishes installing and tells me that it wasnt possible to update and to try another time. I try every other day and it only inches forward in the progress but it never completes the installation. I was tired of waiting and I decided to keep on trying in a period of time one night until it would finally install, that never happened and Im not sure what is going on but the remote stopped working with the atv3 and when I press a button the box light flashes several times but does nothing, ive disconnected it and left it that way for over 24 hrs, ive disconnected everything (tv, internet etc) and nothing. I cant reset the atv3 through the remote either...i dont know what else to do

Hi Brian,
Thanks restoring and restarting didn't fix my problem - i have started it fresh and still it doesn't work. Basically I press ONCE on the remote, after the machine has not had any commands for 10 minutes, and the cursor skips from one end of the menu to the other - so I can't choose network or update software etc - I sometimes manage to stop it randomly in the middle of the menu if I press on a command in the middle of the cursor skipping all the menu steps...not sure what the problem is but I have basically not used my brand new apple tv since I bought it for that reason! I should call Apple support I suppose! grrrr hate wasting time with stuff like this!
Thanks for your help though!
Pernille

How can I access my parents iCloud account remotely to assist with photo management and printing?

How can I access my parents iCloud account remotely to assist with photo management and printing?

I tried that without any luck. I was hoping I could get Apple to reset it for me or delete the account so I could recreate it or at least tell me what is listed as my birth date, the security question answer.

Remote Access Management Console - configuration issue with Network Location Server

2012 Std R2
The remote Access management console operation status shows all green except for network location server .
Error: There is no response from the network location server URL. DirectAccess connectivity might not work as expected, and DirectAccess clients located inside the corporate network might not be able to reach internal resources.
Resolution listed as:
1. Configure the network location server on a server that is highly available to clients on the internal network.
2. If the network location server is running on the Remote Access server, ensure that IIS is running, and that the URL is available.
The remote access server is located on this server. IIS is running. What URL: show I be looking at?
Any other thoughts so I can get remote access working.
l also am getting a remote access error for IPV6, could this be a cause:
RoutingDomainID- {00000000-0000-0000-0000-000000000000}: Unable to add the interface {D37062B2-A3E0-4496-A459-9E0BBCE5423C} with the Router Manager for the IPV6 protocol. The following error occurred: Cannot complete this function.
John Lenz

Hi John,
please follow the steps to reinstall TCP/IP stack.
1.Restart your PC into Safe Mode with Networking.
2.
Edit your registry. Delete the following keys:
HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/Winsock
HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/Winsock2
3.
Open the nettcpip.inf file in your %winroot%/inf folder
(%winroot% is usually c:/windows).
Find the [MS_TCPIP.PrimaryInstall] section. Change the Characteristics value from 0xA0 to 0x80.
Open the properties of the network connection you want to fix. In the General tab, click on the Install button. Click on the Have Disk button, and point the location to %winroot%/inf. After that select TCP/IP (not version 6).
4.
Now you would notice that you can uninstall TCP/IP!
Do that, then restart the PC.
Go back to your network connection, and install TCP/IP again as per the above. After another reboot, you should be up and running.
I also noted that the XP network repair tool may yank out the ISA 2004 firewall client stuff. Just run the firewall clinet repair or install it again to fix that problem after you did your reboot. Before you do this kind of crazy stuff.
5.
This along with a TCP/IP reset using the netsh command:
netsh int ip reset resetlog.txt
wish you have a nice thanksgiving too
Regards,
Mike
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Remote Update Manager with AAMEE 2.1 deployments.

Similar Messages

Maybe you are looking for