Render and preview problems

In certain comps the footage in the layers do not appear on the screen. I can roll over them and they allow me to select them, but they do not appear. In some comps only the length marked by the green RAM Preview band can be previewed. I now get the follo...
In addition, my comps are starting to to black out the footage in the layers... I can roll over them on the screen and even select them as they are highlighted but they are not visible... not all comps are behaving like this. If I open a different project... it starts doing the same thing. I get the following message:
"RAM Preview needs 2 or more frames to playback."
I try to render the comp, will not do anything. I stop the rendering.. then try to render again it gives me a message that
"You must have at least one render item in order to render." I do have the render item selected.
Message was edited: title error- too long

You put too much in your post title and it got cut off. It's been moved into the body of the message, but you'll need to edit it to put the info that got truncated back into your message. The post title is meant to be a couple of words so we know what your post is about; it is not meant to be the first paragraph of your message because it gets cut off.
And, while you're editing your post, you'll need to provide us a lot more information in order to help you. Screenshots of what you're seeing showing your timeline would be helpful. Also, we need much more info about what you're working with. Exact version of AE down to the last decimal, exact version of the operating system you're using, system specs, format and codec of your footage items, etc., etc., etc.
FAQ: What information should I provide?

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Repair/verify disk permissions and Preview problem.

The preview problem is yet to be solved + is outlined here:
http://discussions.apple.com/thread.jspa?threadID=298858&tstart=0
Also:
I decided to open up disk utility and verify disk permissions, this went fine. I then went on to 'verify disk' and it told me:
Volume Header needs minor repair
The volume Macintosh HD needs to be repaired.
Error: The underlying task reported failure on exit
1 HFS volume checked
Volume needs repair
What's the solution? start up from OSX install disc? is this hard to do?

I am also having trouble with "verify disk permissions".
I have had frequent crashes recenlty and as a result upgraded to Tiger. The system crashes sometime when recovering from sleep (twice yesterday) and was crashing ferquently in Panther OS when hitting the odd key here and there.
Since upgrading to Tiger, I have apparrently successfully "repaired the disc permissions" on the start up volume, but then when I come to check them again, there are still the same problems, even though the "disk utility" has been run successfully. Have run disc warrior and "Verify disk" and still not convinced.
I also notice that the machine seems to be much slower running Tiger than before.
I avoided a complete install of the new OS because of all the aggro that involves, but it may be my only option if no one can help.
All thoughts appreciated.
Thanks
Powerbook 12 Mac OS X (10.4.5)

Raw file thumbnail and preview problem in Bridge

When downloading raw files from my new Nikon D3, Bridge generates thumbnails that are a fixed size and the preview panel only shows a thumbnail as opposed to enlarging the image to fit the preview panel. Thumbnails and Preview still work fine with jpegs. My versions of CS3, Bridge and Version Cue are up to date, I believe.
Thanks...

Three things:
• You need to make sure you have updated to Photoshop 10.0.1, Bridge 2.1.1.9 and Camera Raw (ACR) 4.6.
• You need to purge the cache for the offending folders through the Tools menu in Bridge.
• You need the Bridge forum:
http://forums.adobe.com/community/bridge/bridge_macintosh?view=discussions&start=0#
Please post there if you need further Bridge help.
Raw files from the D300 are not supported by the old, obsolete version of ACR that gets installed by default by CS3. What you're seeing now is the embedded JPEG preview only, not the converted raw. That's why you have to upgrade to ACR 4.6

Crashing and preview problems

Hi Folks,
I had purchased the Premire Elements 8 pack a month ago and I find myself struggling with it on a daily basis and I will appreciate your help.
H/W Environment: Windows 7 Ultimate (32 bit), Intel Core Duo CPU T8100 2.1 GHz, 4GB RAM, 120GB free on my HDD
S/W Environment: Premiere elements 8.0 + Photosop 8.0 Elements + ProDAD plugins
Error message: "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down"
Problem description:
1) While working with the Premiere Elements 8, (even without ProDAD plugins) the system crushes again and again and its almost impossible to with it.
2) If I am lucky and I managed to create a basic project (few pictures with ProDAD transition effects) the Premiere is unable to run a preview show, the time bar is moving forward but the preview screen is freezing. in order to overcome this issue I had to save the project as a clip and than evaluate it.
3) Saving the project as a solution for #2 is taking approximatly 1.5 hour.
Thanks in advance,
Ofer

Hi Steve,
1) I am using SONY Handycam DCR-SX30E and the video format is .mpg
2) I turned off the program's intrusive background processes and install the latest updates as you recommended.
Unfortunately the problem was not resolved.
I would like to emphasize that the problem that I am facing is not related to video at all, its happening even without any video (only jpg files)
After all the updates:
I created a small project contain of 10 jpg files( 3.5 MB each), NO video in it
I added 6 transition effects (Premiere effects) and 3 transition effects by ProDAD Adorage plugin
While trying to see the preview clip some transitions didnt appear at all
I tried to save the project as AVI like I used to do, the project couldn't complete the saving process An Error popup indicate that an "Error compiling movie. unknown error. "
After closing the Premiere completely and after several attempts I managed to save the file on my PC as an AVI format (it took 20 min to complete the process), but the result was an AVI with partial data on it ( only with the first effect and first jpg)
I would like to mention also that the main problem was not resolved and I am still facing severe crushes very frequently.
Regards,
Ofer

Quick view and preview problems

After upgrading to Mountain Lion, I've experienced consistent problems with quick view and the preview image on column view. I always browse the Finder in column view, so for instance, if I were to browse through a folder of photos, instead of seeing a thumbnail image in the far right column, there is blank white space. If I resize the window, the thumbnail appears. Also, if I were to hit the space bar for quick view, only a white image will appear. Closing it and reopening it will correct the problem. This happens every time. The problem started when upgrading to OS X 10.8 from 10.6.8, and it persists after the 10.8.1 update. Computer is an early 2009 iMac, 2.93 GHz, GT 120 video card. Anyone seen something similar? I haven't been able to find anyone else with the problem.

I have the exact same problem and it's frustrating. I thought it was only when I double-clicked an attachment jpeg from Entourage, but it happens with all images from any source.
I've removed the plist on several occasions too, and it works fine for a while. I can't pin down when it decides to stop working again, but it does after a few image views.
It's only happened since the Snow Leopard installation. I'm up to date with all Apple updates.

Adobe and Preview problem

hello!!
I posted this question in the Appleworks forum, and later under Finder and Dock Forum here. I thought that the issue was resolved, but this is not so.
here is the problem.
I prefer Acrobat to Preview, to work on PDF documents. Therefore, I have, on multiple occassions, selected the PDF documents, and "open with" Adobe Acrobat" and "Change ALL".
However, almost every time (but not ALL the time) I log out and come back, the default changes to the Preview. As good as Preview is, the idea that my MacBook Pro is misbehaving is annoying.
Then I did the following.
1. Select on the file such as pdf.
2. Right click and select the command Open with.
3. To change the default application. Select Other...
4. Then select the Adobe application and check the Always open with button.
Even this did not solve the problem. When I log back in, the default application for PDF had changed to Preview Not always however)
Then I was told that I may have a corrupt Finder cache and that I ought to address my question here.
Atthis point, I was told:
Try using a utility called Yasu to fix the problem. You can download Yasu at http://jimmitchell.org/projects/yasu/
I did so, and for 2-3 days now, there were no problems. And now, all of a sudden, I have the same problem.
I have NOT done anything unusual with my MBP. In fact, last night, a pdf document was opened with Adobe. And then I restarted the MBP now, and, it is all back to Preview.
What ought I do?
Thanks!

Hi!
Thanks:
I did exactly what Xlabs asked me to do.
1. Quit all running applications.
2. Trash the following two files in the Macintosh HD > Library > Caches folder:
com.apple.LaunchServices-0140.csstore
com.apple.LaunchServices-014nnn.csstore
3. Restart your Mac.
4. Log in to the affected account.
5. Empty the Trash.
6. Verify that the problem is solved. If not:
Trash the com.apple.LaunchServices.plist file in the Home > Library > Preferences folder of the affected account. .
Repeat steps 1-5.
Then I selected Acrobat as the Default application, "change all" etc in get info.
When I restarted however,No Luck. Once again, Preview is the default applicaqtion for PDF.
Annoying. And on principle, I would like to know why this happens!!
Thanks for your input!
Mac Book Pro Mac OS X (10.4.8) 2 GB RAM

Photoshop saving and preview problem in Mavericks

Using photoshop CS3 in Mavericks and I get a ‘can't save file because it is already in use or was left open’ message when I try and save a photoshop file.
Found a fix online which is to turn off ‘Show preview column’ in show view options, but this is a pain because I like to have the preview with image and file info.
Is there a way around this, seems a strange way to get around this problem.

Three things:
• You need to make sure you have updated to Photoshop 10.0.1, Bridge 2.1.1.9 and Camera Raw (ACR) 4.6.
• You need to purge the cache for the offending folders through the Tools menu in Bridge.
• You need the Bridge forum:
http://forums.adobe.com/community/bridge/bridge_macintosh?view=discussions&start=0#
Please post there if you need further Bridge help.
Raw files from the D300 are not supported by the old, obsolete version of ACR that gets installed by default by CS3. What you're seeing now is the embedded JPEG preview only, not the converted raw. That's why you have to upgrade to ACR 4.6

HP PSC1600 and preview problem

Trying to print and have difficulties...
I believe I have the latest driver for the PSC1600 but when I go to
File->Page Set Up: check any Orientation
File-> Print-> Print Preview: always shows the picture in landscape.
When I then physically print it actually did the Orientation how I asked for but the preview just does not show what I set up in 'page set up'
anyone who can help?

Thank you for the response. The most important part of that information was the OS. Now that I have that, please try these steps which will be able to be completed: Troubleshooting HP System Recovery Problems (Windows 7)
Please try these steps and let me know the results. Thanks!
Mario
I worked on behalf of HP.

Lr 3.4 - Thumbnail and preview problem

I have a problem... I use Windows 7 64bit SP1 and Lightroom 3.4 ( I've tried Lr 3.3, which looks exactly the same). Unfortunately, my Lightroom can't see or have any photos' preview ( jpg, raw).
I've tried preinstall Lightroom, Windows, Service Pack 1 and Graphic Card driver, but it doesn't work. I have no idea what I should to do, to solve that problem. What's more for Windows Explorer thumbnail works correctly
If you have any idea or solution... let me know.
Thanks in advance.

If you switch to Develop module, can you see the image?
If so, it's a corrupted preview cache, and we can talk you through trashing it and rebuilding.
If not, it's most likely a corrupted monitor profile. Recalibrate your monitor or at least set it to sRGB temporarily. http://www.lightroomqueen.com/blog/2008/12/28/corrupted-monitor-profile/ Use the Vista instructions in that link for Windows 7.

CS5.5 Import for runtime sharing and preview problem

Hello
I'm having a strange issue with CS5.5 and the import for runtime sharing settings. Here's what I'm doing: I create two .fla's, Export.fla and Import.fla. In Export.fla, I create a shape, select it, press F8 and tick export for runtime sharing, to create a really simple exported movie clip. I click the exported symbol in the library, press Ctrl-C, switch to Import.fla and press Ctrl-V. Everything ok so far, the symbol is imported for runtime sharing.
The first problem I have at this stage is that changes I do to the exported symbol in Export.fla are not reflected in Import.fla, only in the final .swf's I can see the changes. Also, unlike in CS4 and CS5 I cannot "Update" the imported symbol in the library right-click menu, to make changes to Export.fla visible in Import.fla. The menu entry is just greyed out...
So I tried to use Authortime sharing, in the Symbol Properties for the imported symbol in Import.fla. I link the source to the symbol in Export.fla, and once I do that, everything is completely borked. The previously imported symbol is no longer imported. Whenever it is changed in Export.fla, it gets an "Export for Runtime Sharing" tick in its Properties in Import.fla, and worst, it is not shared at runtime, like I need it to.
Can anyone tell me how to get the "normal" CS/4/5 behaviour in CS5.5: a runtime shared symbol, that can be updated in Import.fla (I dont care if manually or auotmatically) when I change it in Export.fla, and which also is runtime shared?
Cheers
Ulf

Hi, JonnyDiamond
Thank you for reporting the issue for runtime sharing settings affected by authortime sharing. It is fixed for parent symbols in Flash Pro CS6, but we just recognized it is not for nested items.
As an alternative to deleting and re-copying the symbol, we see the following steps restore the original settings of the nested bitmap symbol (png in your case) for importing runtime shared library. After you open Bitmap Properties dialog of the bitmap symbol, go to ActionScript section and:
1. Uncheck Export for ActionScript
2. Check Import for runtime sharing
3. Input the path to Library.swf in URL
4. Click OK twice
Please try these steps to see if they work for you. If they do, the simalr steps can be processed via JSFL script. It would be something like this:
//// To restore the settings to import runtime shared library //////
// Get Library items
var myItems = fl.getDocumentDOM().library.items;
// Store an item from myItems
var myItem;
// Path to runtime shared library. Change this to your path
var pathToRSL = "Library.swf";
// Go through Library
for (var i = 0; i < myItems.length; i++)
          myItem = myItems[i];
// Change the condition to suit to your Library
          if(myItem.itemType == "bitmap" &&
             myItem.name.split(".").pop() == "png" &&
             myItem.linkageExportForRS == true )
    switchRSSettings(pathToRSL);
// Disable Export for runtime sharing and
// enable Import for runtime sharing
function switchRSSettings(path)
          myItem.linkageExportForRS = false;
          myItem.linkageExportInFirstFrame = false;
          myItem.linkageExportForAS = false;
          myItem.linkageImportForRS = true;
          myItem.linkageURL = path;
///////////////////////// End of Script ////////////////////
We hope this would help you workaround the issue. Again, thank you for your report!
Thanks
Toshi

Render and preview issues with Premiere CC 2014 update

Rendering issues: Adobe Premiere Pro CC 2014.0.1 Update does not fix" Occasional instance where sequences could never finished rendering"
It's been 3 days 3 technicians and still same issue. Everything has been tried except starting over which is not an option. Worked
fine in CS6.
1. Optimization of windows and tweek premiere memory settings,
2. GPU updates,
3. Software only render,
4.render section at a time works (but who has time for that),
5. Tweek virtual memory, - clean cache, clean temp files,
6. hardware considerations, drives, etc...
7. Other
Ceremony completed render except for export in older computer. Please fix issue or give money back until you do!
The rendering of footage of:
1. render worked (on complex Ceremony 19 min sequence with AVCHD format and HDV) in an old computer. - Core 2 DUO Quad 8 gb ram 2g
b GPU
2. Same sequence of Ceremony (19 min sequence with AVCHD format and HDV) did not work in the faster computer. - i7 QUAD core 16 ram
1 or 2 GB GPU
3. Reception sequence of HDV footage only did not on both computer.
Please call the exterminator and get rid of all the bugs. I am spending more time
troubleshooting than editing….and that is bad

You really aren't reading what we write.
Let's break it down:
Suitcase isn't working with the new application versions, because Suitcase has bugs in it's code or just doesn't know about the new application versions.
The only way to fix that is to fix the code for Suitcase.
Suitcase is written by Extensis, so only Extensis can fix the code for Suitcase.
So you are waiting on Extensis to fix their code to work correctly with the new applications.
This is not about the CC 2014 applications, this is about Extensis code not working, and Extensis needing to provide an update to make their code work.
To get a working version of Suitcase (which requires fixing bugs in Suitcase), you need to talk to Extensis.

I got render and RAM preview problems. help?

i got render and RAM preview problems with after effects! please help me
when i started on a project earlier today the RAM preview was failing and it stoped making a preview after about a second, when i hit the RAM preview buttom again it continued to load and stoped again after a half second, and it continued to do that till it wasn't loading at all, just playing the same thing up even doe it haden't loaded the whole composition! BUT if i moved the (thing you see where you are on the timeline in need of a better name) it started loading a little more and then it stoped again.. so after alot of problems and moving i managed to make a RAM preview of the whole composition..
now the real problem: when i was done with my project and i was going to reender i did like this: i added my composition to the render queue, chosed my render settings and started to render, after exactly 37 frames it stoped and no window or anything poped up, the only thing that was telling me something was wrong was the render status, and it said: ''failed at 0;00;00;37'' that's not even a second! and BTW when i render after effects only uses 12% of my 6GB RAM memory.. i dont know what to do! i've tried other render settings but the same thing happens! can anyone help me?
BTW i'm swedish and only 14 so i might misspelled something..

Start here and make sure that you understand how RAM preview is supposed to work first:
http://forums.adobe.com/thread/424030
What version of After Effects? Have you installed the recent updates? What operating system? What kind(s) of source footage? Has this ever worked before? What other software are you running? Do you have any third-party effects or codecs installed? Are you rendering with OpenGL?
What are your Memory & Multiprocessing settings? Are you using Render Multiple Frames Simultaneously multiprocessing?

PE 4 crashes on render, export and preview with Vista 64 bit

I just installed my PE 4 on a new Windows Vista 64 bit machine with the i7 920 processor and 512 MB ATI Radeon video card. PE 4 worked fine on my XP machine but I cannot get it to render, export or even let me preview on this new maching. I have followed the advise of updating all drivers and software and uninstall and reinstalling with nothing running and I get the same error repeatedly - it will render and progress for about 5 seconds and then I get "Adobe Premiere Elements.exe has stopped working" and it closes. The video clips are from a flash memory camera and the Presets set for widescreen - flash memory. Everything works normally until I try to view or render the files. Any suggestions?

You say this is from a flash memory camcorder? Can you be more specific?
Webbie camcorders, like the Flip, may shoot in hi-def, but they also record to a non-standard codec that can cause some of the problems you're describing.

I am having some huge problems with my colorspace settings. Every time I upload my raw files from my Canon 5D mark II or 6D the pics are perfect in color. That includes the back of my camera, the pic viewer on my macbook pro, and previews. They even look

I am having some huge problems with my colorspace settings. Every time I upload my raw files from my Canon 5D mark II or 6D the pics are perfect in color. That includes the back of my camera, the pic viewer on my macbook pro, and previews. They even look normal when I first open them in photoshop. I will edit, save, and then realize once i've sent it to myself to test the color is WAY off. This only happens in photoshop. I've read some forums and have tried different things, but it seems to be making it worse. PLEASE HELP! Even viewing the saved image on the mac's pic viewer is way off once i've edited in photoshop. I am having to adjust all my colors by emailing myself to test. Its just getting ridiculous.

Check the color space in camera raw, the options are in the link at the bottom of the dialog box. Then when saving make sure you save it to the srgb color space when sending to others. Not all programs understand color space and or will default to srgb. That won't necessarily mean it will be accurate, but it will put it in the ballpark. Using save for web will use the srgb color space.

My project gets an error message and crashes everytime I go to render or preview on AE

I have recently starting using AE on my computer, every now and then its struggled to work but I haven't had any major issues until now.
When I try to render or preview my project I've had an error message pop up saying:
"After Effects error: crash occurred while invoking effect plug-in "Shatter".
then followed by a second message
"After Effects error: Crash in progress. Last logged message was <6492> <getdepthpinflags> <5> 32:32 bit
and finally
"After Effects can't continue: sorry, After Effects has crashed. See http://www.adobe.com/support/products/aftereffects.html for known issues. If you still can't resolve this issue, please contact Adobe Technical Support (2).
it then asks me to save and crashes.
I think it may be to do with my computer specs as it does struggle at times in other areas on AE
can someone tell me if i need to buy something like a new graphics card or something?
I don't have any knowledge when it comes to computer specs so heres a link to all the specifications for my computer: HP Support document - HP Support Center
please help me! need to have this project finished so if I need to buy something new for the computer i need to buy it straight away
thanks

How much ram do you have installed? Which OS? Your link to specs provides no details for your system.
What version of AE are you using down to the last decimal point?
We need to know something about your project. The kind of footage used, the size of the comp you are trying to render, the render settings are all critical information.

Render and preview problems

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