Renewal: pending for 7 days already

Hello,
I decided to renew my expired iOS developer program 1 week ago. So I've entered my credit card information, payment was successfull, I've received two e-mails (order confirmation and invoice), all as usual.
However, my program is still not re-activated, "Your Program purchase is pending and may take up to 24 hours to process. Once processed, you will receive an email from Apple Developer Support. If you have not already purchased your Program, you may do so now" message displays in member center.
Any idea what's wrong with it? I've sent 2 letters to Apple support, but it's sillent. I'm very confused...

After all I received respones from support. They said me that my activation code was sent me right after purchase. But I've already triple checked all my mail folders like "Junk" and "Spam", so support re-send my activation code to me.
After that I've successfully activated my program.
So if you have same problem - contact support and wait.

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