Rental warning I can't get rid of
I rented a movie that is set to expire today and I have a message "you have 1 day to watch 'true grit) and then it will be deleted. Well I can't press OK, I don't do anything, how do I get rid of this warning?
Just "ctrl" and mouseclick the desired icon and select "Remove from Sidebar" from the little pop up window.. That should do the trick (in your vertical "PLACES" column)
NB: if you want to get rid of icons on the top (horizontal) bar of your finder window, then you need to go to the item with the mouse, press "cmd" ("apple" key) and drag the icon off the finder window onto your desktop and let go (if you want the "Pouf!" effect
Similar Messages
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Error message can't get rid of
When I turn my itunes on I get a error message that reads the registry used by itunes drivers for importing and burning cds and dvds are missing. This can happen as a result of installing other cd burning sortware, please reinstall itunes. I did reinstall and it didn't work. Every thing works just fine but can not get rid of this error mesage.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
I synched my iphone4 with my wife's imac with the hope of uploading pictures from my phone. Instead I now have 700 plus contacts on my phone I do not want. How can I get rid of them except one ata time?
iTunes does not handle the import of photos/videos from the iPhone's Camera Roll.
If this is not the computer you sync your iPhone with, you should have been provided a warning message that your iPhone is associated with an iTunes library on another computer and when trying to transfer any iTunes content from a different computer, a warning message is provided indicating that all iTunes content on the iPhone will be erased first.
When connecting an iPhone to iTunes on another computer, none of the options under the various tabs for the iPhone sync preferences with iTunes are selected automatically. This means you had to select Sync Contacts under the Info tab for your iPhone sync preferences with iTunes on your wife's computer.
Assuming you are syncing contacts with a supported address book app on your computer, connect your iPhone to Tunes on your computer and without syncing, under the Info tab for your iPhone sync preferences below the Advanced section, select Contacts for replace info on this iPhone followed by a sync.
For importing photos/videos from the Camera Roll which can be done with a computer that is not used for syncing the iPhone since syncing with iTunes is not involved.
http://support.apple.com/kb/HT4083 -
How can i get rid of cinemapro1-2 adv?
recently when i search on the internet about some shopping websites, on the top of the web there always appear some advertisements. can you tell me how can i get rid of this? thank you so much
yours sincere
yiyang hanThere is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
How can I get rid of adclick on my Mac?
How can I get rid of adclick on my Macbook Pro? I get adclick, bulletflix, mackeeper, HD stream, etc. Thanks in advance
There is no need to download anything to solve this problem.
You may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
I have a mackeeper virus and can't get rid of it
I have a mackeeper virus and can't get rid of it??? Please someone help me?
You may have installed the "VSearch" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
This trojan is distributed on illegal websites that traffic in pirated content. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
Can't Get Rid Of Space At Page Bottom
I'm doing a redesign of my website and there is a space at the bottom of my page that I can't get rid of. Some pages the space is fine. But most are not. Here's a screen shot of the good and the bad:
The Good:
The Bad:
I make the appropriate changes in Dreamweaver so it looks right but when I view it over the internet there is too much space. Does anyone know how I can remove this extra space?
Thank You!Here's the bad:
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<p align="left" class="bodytext"><br />
I have a couple questions about your product. Its hard to get the straight facts regarding this supplement on the internet but the fact that you list your competitors directly on your site gives you credit in my mind.<br />
<br />
First I see the amount of human growth hormone in your oral spray per dose but I'm wondering how that would compare to the amount in a prescription injectable dose?<br />
<br />
Second can you find yourself in a situation for having this delivered to your home or having the purchase on your credit card since it is "HGH"<br />
<br />
And finally, myself and 4 or 5 of my gym friends are looking at this product to restore our energy and help with our gains so I'm looking at ordering between 12 and 18 bottles at once. Is there a better deal for buying in bulk?<br />
<br />
Thanks,</p>
<p align="left" class="bodytext">Frank<br />
Abington, VA<br />
<br />
PS: would you recommend taking your oral spray with a "stimulator" and if so which one?</p>
<p align="left" class="bodytext style8">First I see the amount of human growth hormone in your product per dose but I'm wondering how that would compare to the amount in a prescription injectable dose?</p>
<p align="left" class="bodytext"><em>Homeopathic HGH works differently than Injected HGH. Our product isn't as good as injected human growth hormone. It also isn't as expensive, doesn't involve the use of needles, and there are no side effects. Our oral spray gets 60%-80% of the same results as injected HGH. </em></p>
<p align="left" class="style9">Second can you find yourself in a situation for having this delivered to your home or having the purchase on your credit card since it is "hgh"</p>
<p align="left" class="bodytext"><em>That's why all the baseball players use our product. It's legal for over the counter sales and is undetected by any tests. The package and credit card statement says, "21st Century Designer Health Products."</em></p>
<p align="left" class="style9">And finally, myself and 4 or 5 of my gym friends are looking at this oral spray to restore our energy and help with our gains so I'm looking at ordering between 12 and 18 bottles at once. Is there a better deal for buying in bulk?</p>
<p align="left" class="bodytext"><em>We have a lot of body builders using our product. They all use the Advanced formula. You can buy it online, a dozen or two at a time, at the wholesale dealer price of $41.66 per bottle ($499/dozen).</em></p>
<p align="left" class="style9">PS would you recommend taking your oral spray with a "stimulator" and if so which one?</p>
<p align="left" class="bodytext"><em>A lot of body builders do use our product with stimulators. You'll have to do your own research on that.</em></p>
<p align="left" class="style9">I noticed that your oral spray and 1st hgh have the exact same bottle and label this has kind of thrown me off and made me skeptical of the product, why is this?</p>
<p align="left" class="bodytext"><em>1st HGH is an "affiliate." That's an agent (sales rep) that uses our product to make their own sales and collect a commission. Somewhat like a franchisee. Nothing to be concerned about.</em></p>
<p align="left" class="bodytext"><em>We appreciate your business!</em></p>
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<p align="left" class="bodytext"><a href=
"http://www.allaboutdietdrugs.com">All About Diet
Drugs</a> - A guide to generic and brand name diet pills
including diet pill history, dosage levels, side effects, and
packaging information.</p>
<p align="left" class="bodytext"><a href="http://www.burnthefat.com">Burn The Fat.Com</a> - New e-book reveals the Fat Burning
Secrets of the world's best bodybuilders and
fitness models. Discover how to permanently lose
body fat without drugs, supplements or fad diets. </p>
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carbohydrate weight loss program, learn how you can eat all the
food you like and still lose weight with the plan.
Also include Atkins recipes, low carb food list, Atkins Diet menu
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<p align="left" class="bodytext"><a href="http://www.bergmankliniek.nl/">Skin Laser | Huidlaser Bergmankliniek.nl</a> - Bergman Kliniek - The plastic surgery clinic in Holland providing botox, huidlaser ,laserontharing & Skin Clinic. </p>
<p align="left" class="bodytext">At <a href="http://www.weight-loss-institute.com/index.htm">The Weight Loss Institute</a> you will find reviews on pills and information regarding all known diet pills currently on the market. They also offer detailed information on the most popular weight loss programs.</p>
<p align="left" class="bodytext"><a href=
"https://www.trimspa.com/">Trimspa</a> - Choose
from 3 different weight loss pills.</p>
<p align="left" class="bodytext"><a href="http://www.campshane.com">Weight Loss Camp</a> - Weight loss summer camp for children of all ages, offering useful articles and tips on kids weight loss and fighting childhood obesity.</p>
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<td width="338" align="left" valign="bottom" class="toplinks"><p><a href="http://www.21stcenturyhgh.com" style="text-decoration:none;color: rgb(123,194,88)"><font color="#7BC258">Home</font></a><a href="http://www.21stcentury.com" style="text-decoration:none;color: rgb(123,194,88)"></a> | <a href="hgh-growth-hormone-video/hgh-facts.htm" style="text-decoration:none;color: rgb(123,194,88)"><font color="#7BC258">HGH Facts Video</font></a> | <a href="hgh-growth-hormone-video/hgh-athletes.htm" style="text-decoration:none;color: rgb(123,194,88)"><font color="#7BC258">HGH Athletes Video</font></a> | <a href="growth-hormone-contact001.htm" style="text-decoration:none;color: rgb(123,194,88)"><font color="#7BC258">Contact</font></a></p>
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<p class="header1">Our HGH Guarantee </p>
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<p class="bodytext"> <span class="header2"><em>"If you are not completely satisfied with this product within 90 days of your purchase we will refund your total purchase price, no questions asked. Simply return all used and unused bottles."</em></span> </p>
<p class="bodytext">Send the bottle or bottles back to: 21st Century HGH, 22724 Meridiana Drive, Boca Raton, FL 33433.</p>
<p class="bodytext">We appreciate your business and if you aren't happy neither are we. Returns are not a big deal for us. We only get about 1 or 2 per month, less than one half of one percent of our business. We don't hold your money for weeks and weeks. It usually takes us only 24-48 hours to issue a refund after receiving all bottles, new and used, back in the mail from you. </p>
<p class="bodytext">Some people don't react to homeopathic products of any kind, not just homeopathic HGH oral sprays, and the science of homeopathy doesn't know why. That's just the way it is. Everybody is different and 2% of the population falls into this category. So we don't require any kind of explanation from you. We enjoy having happy customers who use our product and happy customers who are unable to use our product. Our no-questions-asked guarantee and fast response to a refund makes this so.</p>
<p class="bodytext">You don't need a return authorization number. We like to keep it simple. Please, though, make sure at least your name and address are on the inside of the package as sometimes the returned bottles get separated from the packaging. If you can include your order number that will streamline and speed the process but it's not necessary.</p>
<p class="bodytext">You do have to pay for the shipping back to us, less than $5, but the complete amount of the purchase, including shipping to you, is refunded. The refund usually takes from 1-3 days to appear on your statement and if we have a valid email we will notify you of the refund.</p>
<p class="bodytext">Why do we require that you send the bottles back? Well, unfortunately, there is a pretty common internet scam in which people buy products, resell them new, and then demand a refund. Pretty amazing, huh? We were victims of this scam when we first started out: you live and learn! So this policy keeps the scammers away.</p>
<p align="center" class="toplinks">Other HGH Guarantees</p>
<p class="bodytext">1. We ship your order within 24 hours of receiving it.</p>
<p class="bodytext">2. We are not a Multi-Level Marketing company and never intend to be at any point in the future.</p>
<p class="bodytext">3. Each purchase you make is a stand alone purchase. Unauthorized recurring charges will never happen.</p>
<p class="bodytext">4. Your email address, your shipping address, and your phone number will never be used for any solicitation by us or by anybody else as we do not sell this information. We only email you if there is a problem with your order.</p>
<p class="bodytext">5. We do not set "cookies" on your computer.</p>
<p class="bodytext">We take pride in our customer service. We respect your time and your privacy. When we answer the phone or receive an email we always expect a pleasant experience for both us and you. Our guarantees make this a reality.</p>
<p class="bodytext">Good Luck!</p>
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Safari has installed shopping widgets that i can't get rid of
safari has installed shopping widgets that i can't get rid of-----things like pasta leads and flash shopper.....they are driving me crazy and i cannot find them on my computer or in safari to delete....please help
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
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system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { if(a[2]) next;split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS="\f";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS="\f";} $2<=m[$1]{next} $1==9||$1==10 { "ps -c -ouid -p"$4"|sed 1d"|getline $4;} $1<11 { o[$1]=o[$1]"\n "$3" (UID "int($4)"): "$2;} $1==11&&$5!~"^/dev" { o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/, .+:/||b=="") b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /^ +iP.+:$/{ s/://;b0'$'\n'' };/es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub("\"","",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;if(i=='${p[24]}') exit;} END { if(i) print h;for(j=0;j<i;j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|xpm' -k Message CReq 'bad |Can.t l|corru|dead|f(ai|ul)l|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}' services '{load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I have both safari and chrome, because I'm used to chrome. The only extension I have is Google docs. I started getting green double underline hyperlinks to ads. How can I get rid of this without adding more junk to the computer? People suggest programs to do it, but how do I know they won't make it worse?
Is someone from Apple here and can answer?
Thanks!You may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
I by accident downloaded something call geniel. How can I get rid of it?
I by accident downloaded something call geniel. How can I get rid of it?
You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Applications/Genieo.app
/Applications/Reset Search.app
/Applications/Uninstall Genieo.app
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 2
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself. -
When I sign in to a site on my iPad using my email address as ID a short cut of my email address comes up. How can I get rid of it?
You can edit keyboard shortcuts in Settings>General>Keyboard>Shortcuts>Edit.
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I want to switch to the u.s store as I now live in the us, I cannot switch stores because my balance is $1.41 in the oz store and needs to be zero, how can I get rid of the $1.41 when everything costs more or less than that? I do not have a credit card on the oz iTunes account an I cannot use my us one to top it up.
HELPClick here and request assistance.
(60992) -
I want to switch stores from Japan to USA. I used to have an iTunes card, and there's 15 YEN left in my account, how can I get rid of that so I can start purchasing in the US store using my new credit card?
I can't seem to find an app that costs my available balance. iTunes said I need to spend it ALL before I can change stores. This means I cannot totally change stores.... Hopeless.
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In ical edit, can you get rid of invitees, availability, url, notes?
in ical edit, can you get rid of invitees, availability, url, notes?
in ical edit, can you get rid of invitees, availability, url, notes?
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Can't get rid of a TX - message keeps appearing and being processed by OSB
I have some sort of a poison message or TX I can't flush. Every 10 seconds I get a log message like the second one below, and the number of pending messages in multiple places and OSB proxy service messages processed keep climbing - all without producing any new messages on my part. I've tried deleting the default server store on the OSB managed server and the filestore for the JMS server. No luck.
When this first started happening, the error messages looked like the first one below. Something I did caused the change, I assume. However, it's the same TX ID throughout.
So, first, how can I get rid of this thing? It's driving me nuts and keeping me from closing out a POC.
Second, why is it happening? I have one suspicion - could it be because that somehow we configured mutiple domains with the same name for a distributed application? It's not my normal practice but it happened. These domains don't communicate directly, but there are domains that need to communicate with both. So I'm guessing the name ambiguity may be hurting us. Just a guess, though.
In this case, the sgosb domain's proxy service (this domain name is unique) is receiving messages from a queue resident in the pega_domain in Singapore and another proxy service is putting a message to another queue in the pega_domain in the UK. This is not in a single TX; the first proxy service forwards the message to a queue in the sgosb_domain, the second proxy service gets that message and puts it into the other pega_domain. It's an XA TX for each proxy service.
Just to make it more fun, the sgosb_domain has another proxy service reading from a different queue and forwarding it to a queue in the third pega_domain in the US.
TIA for any help or insight.
Oh yes, the OSB domain is WLS 10.3.4, while the pega_domains are WLS 10.3.2
Original error message
####<Apr 13, 2011 4:32:13 AM GMT> <Error> <EJB> <sg01app510> <sgosb_1> <[ACTIVE] ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)'>
<<anonymous>> <> <92f54a30d60e6302:-4b6d523c:12f4cfeaabc:-8000-0000000000000123> <1302669133597> <BEA-010026> <Exception occurred during commit of
transaction Xid=BEA1-039B0B6D3D0E77C1B135(1898471720),Status=Rolled back. [Reason=Unknown],numRepliesOwedMe=0,numRepliesOwedOthers=0,seconds since
begin=0,seconds left=600,XAServerResourceInfo[WLStore_pega_domain_ProcessEventJMS_Store_mgd1]=(ServerResourceInfo[WLStore_pega_domain_ProcessEventJMS_Store_mgd1]=
(state=new,assigned=none),xar=null,re-Registered = false),SCInfo[sgosb_domain+sgosb_1]=(state=rolledback),SCInfo[pega_domain+pega_1]=(state=rolledback),properties=
({}),OwnerTransactionManager=ServerTM[ServerCoordinatorDescriptor=(CoordinatorURL=sgosb_1+152.64.128.243:22110+sgosb_domain+t3+, XAResources={eis/tibjms/Topic,
WLStore_sgosb_domain_FileStore_auto_1, eis/aqjms/Queue, eis/wls/Queue, eis/tibjms/Queue, WLStore_sgosb_domain__WLS_sgosb_1, eis/AQ/aqSample, eis/aqjms/Topic,
eis/pramati/Queue, eis/sunmq/Queue, WLStore_sgosb_domain_WseeFileStore_auto_1, WLStore_sgosb_domain_MesssageForwardingJMS_Store_mgd1,
WSATGatewayRM_sgosb_1_sgosb_domain, eis/jbossmq/Queue, eis/activemq/Queue, eis/fioranomq/Topic, eis/tibjmsDirect/Topic, eis/wls/Topic,
eis/tibjmsDirect/Queue, eis/Apps/Apps, eis/webspheremq/Queue},NonXAResources={})],CoordinatorURL=pega_1+nj09mhm5078:22111+pega_domain+t3+):
javax.transaction.RollbackException: This transaction does not exist on the coordinating server. It was probably rolled back and forgotten.
at weblogic.rjvm.ResponseImpl.unmarshalReturn(ResponseImpl.java:234)
at weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.java:223)
at weblogic.transaction.internal.CoordinatorImpl_1032_WLStub.commit(Unknown Source)
at weblogic.transaction.internal.TransactionImpl$1.run(TransactionImpl.java:331)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:146)
at weblogic.transaction.internal.SecureAction.runAction(SecureAction.java:72)
at weblogic.transaction.internal.TransactionImpl.commit(TransactionImpl.java:327)
at weblogic.transaction.internal.ServerTransactionImpl.internalCommit(ServerTransactionImpl.java:252)
at weblogic.transaction.internal.ServerTransactionImpl.commit(ServerTransactionImpl.java:239)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:553)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:424)
at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:326)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4659)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:4345)
at weblogic.jms.client.JMSSession.executeMessage(JMSSession.java:3821)
at weblogic.jms.client.JMSSession.access$000(JMSSession.java:115)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:5170)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:528)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:176)
Caused by: javax.transaction.RollbackException: This transaction does not exist on the coordinating server. It was probably rolled back and forgotten.
at weblogic.transaction.internal.CoordinatorImpl.commit(CoordinatorImpl.java:94)
at weblogic.transaction.internal.CoordinatorImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:589)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:477)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:147)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:473)
at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
The error message I'm getting now
####<Apr 13, 2011 4:51:38 AM GMT> <Error> <EJB> <sg01app510> <sgosb_1> <[ACTIVE] ExecuteThread: '18' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <>
<92f54a30d60e6302:-42808c28:12f4d3173cb:-8000-0000000000000032> <1302670298730> <BEA-010026> <Exception occurred during commit of transaction
Xid=BEA1-0011D0679BA5074B8E12(1930603846),Status=Rolled back. [Reason=javax.transaction.xa.XAException],numRepliesOwedMe=0,numRepliesOwedOthers=0,seconds since begin=0,seconds
left=60,XAServerResourceInfo[WLStore_sgosb_domain_MesssageForwardingJMS_Store_mgd1]=(ServerResourceInfo[WLStore_sgosb_domain_MesssageForwardingJMS_Store_mgd1]=
(state=rolledback,assigned=sgosb_1),xar=WLStore_sgosb_domain_MesssageForwardingJMS_Store_mgd1239571724,re-Registered =
false),XAServerResourceInfo[WLStore_pega_domain_ProcessEventJMS_Store_mgd1]=(ServerResourceInfo[WLStore_pega_domain_ProcessEventJMS_Store_mgd1]=
(state=rolledback,assigned=pega_1),xar=null,re-Registered = false),SCInfo[sgosb_domain+sgosb_1]=(state=rolledback),SCInfo[pega_domain+pega_1]=(state=rolledback),properties=
({}),OwnerTransactionManager=ServerTM[ServerCoordinatorDescriptor=(CoordinatorURL=sgosb_1+152.64.128.243:22110+sgosb_domain+t3+, XAResources={eis/tibjms/Topic,
WLStore_sgosb_domain_FileStore_auto_1, eis/aqjms/Queue, eis/wls/Queue, eis/tibjms/Queue, WLStore_sgosb_domain__WLS_sgosb_1, eis/AQ/aqSample, eis/aqjms/Topic, eis/pramati/Queue, eis/sunmq
/Queue, WLStore_sgosb_domain_WseeFileStore_auto_1, WLStore_sgosb_domain_MesssageForwardingJMS_Store_mgd1, WSATGatewayRM_sgosb_1_sgosb_domain, eis/jbossmq/Queue, eis/activemq
/Queue, eis/fioranomq/Topic, eis/tibjmsDirect/Topic, eis/wls/Topic, eis/tibjmsDirect/Queue, eis/Apps/Apps, eis/webspheremq/Queue},NonXAResources=
{})],CoordinatorURL=sgosb_1+152.64.128.243:22110+sgosb_domain+t3+): weblogic.transaction.RollbackException: Unknown reason
at weblogic.transaction.internal.TransactionImpl.throwRollbackException(TransactionImpl.java:1881)
at weblogic.transaction.internal.ServerTransactionImpl.internalCommit(ServerTransactionImpl.java:345)
at weblogic.transaction.internal.ServerTransactionImpl.commit(ServerTransactionImpl.java:239)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:553)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:424)
at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:326)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4659)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:4345)
at weblogic.jms.client.JMSSession.executeMessage(JMSSession.java:3821)
at weblogic.jms.client.JMSSession.access$000(JMSSession.java:115)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:5170)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:528)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:176)
Caused by: javax.transaction.xa.XAException
at weblogic.store.gxa.internal.GXAResourceImpl.prepare(GXAResourceImpl.java:1227)
at weblogic.transaction.internal.XAServerResourceInfo.prepare(XAServerResourceInfo.java:1295)
at weblogic.transaction.internal.XAServerResourceInfo.prepare(XAServerResourceInfo.java:500)
at weblogic.transaction.internal.ServerSCInfo.startPrepare(ServerSCInfo.java:380)
at weblogic.transaction.internal.ServerTransactionImpl.localPrepare(ServerTransactionImpl.java:2593)
at weblogic.transaction.internal.ServerTransactionImpl.localPrepare(ServerTransactionImpl.java:1321)
at weblogic.transaction.internal.SubCoordinatorImpl.startPrepare(SubCoordinatorImpl.java:183)
at weblogic.transaction.internal.CoordinatorImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:589)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:477)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:147)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:473)
at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
.>Edited by: SteveElkind on Apr 13, 2011 5:50 AMTom,
Thanks! Succinct and easy to understand as ever.
Yup, that covers it - I had also just seen this in the docs after looking at atheek1's earlier response (thanks to him/her as well). It's covered almost as clearly there as you state it here (http://download.oracle.com/docs/cd/E11035_01/wls100/jta/trxcon.html).
While the ESB domains meet all of those requirements (except for cross-domain security configuration), each of the other two sets of domains (3 in each set) do not meet the naming uniqueness criteria for domain and server names; they do for JMS server names. I saw the store names in the TX identifier string as included resource, and assumed they might play a part - that's why I changed them. As you say, an unnecessary change. Oh well - it was an easy one.
My normal practice has been for unique names in the past, due to problems I had years ago with cross-domain JMS traffic in an earlier WLS version. I guess it's the wrong time to have forgotten that lesson.
Does anyone know of a quick way of changing a domain name quickly without rebuilding the domain? In the past WLST resulted in incomplete copies for me, is that still a problem? Server names are easy, just some global search-and-replace in the config.xml file (and in the management scripts, too)
/Steve
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