REP-50138: mail : Mail server is not available in eBiz R12 Advanced Distrib

Question

Hi,
I am trying to get Reports Advanced Distribution working in eBiz 12.1.1 for custom reports but get concurrent job failures with the following messages in the job log:-
REP-57054: In-process job terminated:Executed successfully but there were some errors when distribute the output
REP-50159: Executed successfully but there were some errors when distribute the output
REP-50138: mail : Mail server is not available
The <distribution>.xml has 2 steps:-
1. create pdf report output in the file system [works correctly]
2. email the report as a pdf attachment [fails]
(The xml appears to validate)
I have configured the <rwservlet>.conf "mailServer" pluginparam;
I can telnet from apps host (Win2003) to mailserver host smtp port (Linux) from the appserver environment.
Is there something else I should have done or am I trying the impossible in the eBiz environment?
Regards,
Michael

Answer 1

Thanks Hussein.
As I said originally, the apps host OS is Win2003. We know mail works from the database layer on this apps host but this is the first time we have tried from the appserver layer.
However, it is impractical in EBS to execute reports from the command line because of the complex cross-schema relationships, embedded profile_options and temporary data requirements setup by a calling form in this case.
Some of the rwrun command line options can be included in a concurrent job but many of the common ones cause job failures
e.g. Tracing and over-rides of the more common report 'system parameters'.
I have already covered the issues raised in the notes you mentioned in the pluginparam setting so I am wondering whether eBiz has some restrictions on Advanced Distribution. I am waiting on Metalink but they don't seem to have any interest in responding to my SR which basically just asks the question 'does eBiz support Advanced Distribution'.
I'll wait on their response and post the result when I know what's possible unless somebody else has a suggestion.