Replacement Photosmart 6520 not installing on one computer but fine on another

I'm bewildered.  I was having an issue with my 6520 not printing black ink, and was sent another (same model) printer as a replacement.  On my Windows 8.1 laptop, it installed just fine.  But on my Windows 7 desktop, the installation software cannot find the printer on the network.  The HP Print and Scan Doctor found it, but was unable to print a test page.  The printer is obviously on the network because the laptop can use it.  The blue light is steady and reports connected to my network.  I've manually entered the IP address but it remains invisible to this one computer.  (Heck, my Android can access it!) I've disabled firewall,uninstalled and reinstalled twice, and am pretty frustrated right now.  Anyone have a clue as to what's going on?

Hi chroma601,
I understand you received a replacement printer, of the same model, and now you are having some difficulty installing it on your computer running Windows 7.
Have you tried the Printer Install Wizard (PIW)? The HP Printer Install Wizard for Window was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
If you have not tried the PIW please do, and let me know the outcome.
I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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