Report Builder 3.0 - Not enough storage is available to process this command

I have a customer who uses Report Builder to create adhoc reports against a SQL data warehouse.  However, users intermittently encounter the exception "Not enough storage is available to process this command", which appears to relate
to creating/drawing the report.
It would appear that a user can define the required Report SQL, run the report and export it to Excel.  However, on occasions, when the user reviews/amends the report SQL, or specify a new value for a existing report parameter, and then try to run the
report, they get an exception, as per the snippet below:-
System.ComponentModel.Win32Exception: Not enough storage is available to process this command
   at System.Drawing.BufferedGraphicsContext.CreateCompatibleDIB(IntPtr hdc, IntPtr hpal, Int32 ulWidth, Int32 ulHeight, IntPtr& ppvBits)
   at System.Drawing.BufferedGraphicsContext.CreateBuffer(IntPtr src, Int32 offsetX, Int32 offsetY, Int32 width, Int32 height).
The error can also occur after trying to re-export the report to excel. In this case the export works.
In all cases, the user is given the option to continue or quit, but clicking continue just causes the error to be re-displayed so the user has to quit Report Builder and re-open it..
We have monitored the user's resources (citrix session) and they are not using all their RAM or temporary folder space.

Hi jocelyn,
As per my understanding, you got the error on occasions when you change the parameters to run the report, export it to excel or preview the report, right?
Did your report have large amount of rows or columns or did you have image or chart in the report? Did this issue happened on the other reports too?
Your issue can be caused by many factors:
If you have some image or chart in the report. Based on the callstack crashing at System.Drawing, it looks like GDI+ may be a problem. Make sure you have the latest updates installed for GDI+. The interaction of the content of the report with GDI+
may also be something to investigate. If you have many images in the report, each image is a distinct GDI object and could potentially cause a problem.
It also probably running out of space on your computer, so you may need to check the space on your c: drive. If you are running out space, you can try to reboot the computer or delete a few things or somehow getting a bigger hard drive to check the
issue again.
If the issue only happend on this report, I recommend you to recreate an same report to have a test.
Similar thread below for your reference:
SharePoint 2010 SSRS Integrated - Report Hangs and crashes
System.ComponentModel.Win32Exception: Not enough storage
is available to process this command
Not enough storage is available to complete this operation
If your issue still exists, please feel free to ask.
Regards,
Vicky Liu
Vicky Liu
TechNet Community Support

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    Minidump : Wrote mdmp. Size is 1406MB
    SafeDllMode : -1
    Version : BEA JRockit(R) R27.3.1-1_CR344434-89345-1.5.0_11-20070925-1628-windows-ia32
    GC Strategy : Mode: throughput. Currently using strategy: genparpar
    GC Status : OC currently running, in phase: sweeping. This is OC#3000.
    : YC is not running. Last finished YC was YC#9937.
    OC History : Strategy genparpar was used for OC#1.
    : Strategy singleparpar was used for OC#2.
    : Strategy genparpar was used for OC#3 to OC#3000.
    YC History : Ran 11 YCs before OC#2996.
    : Ran 18 YCs before OC#2997.
    : Ran 11 YCs before OC#2998.
    : Ran 8 YCs before OC#2999.
    : Ran 1 YCs before OC#3000.
    Heap : 0x00900000 - 0x60900000
    Compaction : 0x06900000 - 0x0C900000
    Could you please provide some input on this?
    Thanks,
    Sanjeev

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