Report slow to open in Crystal

Some of my reports are very slow to open in Crystal Reports 2011. It can take up to a minute for a report to open.
Once the report opens, generating data is quick.
Consequently reports are slow to open in the Crystal viewer within my application as well.
It does not happen with all reports, any suggestions as to the cause or some solutions to try.
Thank you
Luke.

Hi Luke,
Moved to the SDK forum.
Any reason is you may have the Verify Database options checked on. Or it could be your report is looking for the printer in the report across your domain.
Typically though if the Verify is checked on a one minute time out happens for ODBC data sources if the DSN is not available.
So need more info:
What version of CR Designer are you using?
What SDK and version are you using?
Don

Similar Messages

  • Report can't open in Crystal Viewer

    Post Author: peachpx
    CA Forum: Publishing
    Hi -
    Can anyone help?
    I am scheduling report with e-mail as a destination.  Once e-mail is received it fails to open with Crystal Viewer XI with following error:
    Problem Encountered: com.crystaldecisions.reports.common.GeneralException: Unable to load database connector  'com.crystaldecisions.reports.queryengine.driverImpl.DriverLoader'.
    Does anyone knows how to solve this?
    Also does anyone knows how to open subreport in Crystal Viewer?
    Appreciate any help, thanks!

    Hi Krish,
    Thanks for replying.
    The report can't be opened even on server side. We don't try to open it on client.
    I supposed that some files version maybe conflicted with Crystal 12. If the server has been installed previous CR version, how can I clean it?
    Thanks,
    Simeng

  • Crystal 9 report will not open in Crystal 2008

    I have inherited a Crystal 9 report that opens and runs fine, but I am unable to open it in Crystal 2008. I just get a pop-up message stating the path of the report and "This document could not be opened".  We are in the process of saving all of our old Crystal 9 reports as Crystal 2008 and moving them to the 2008 Report Server.
    Any ideas why this would be? All our other reports seem to be fine.

    Sorry, Don Williams helped me with this one a year ago. I guess the user was still using 9 until recently.

  • Error when Opening a Crystal Report in a Web Application

    Hi All,
    How are things?
    We are trying to open a Crystal report in a Web Application based on a Web service on Appache Tomcat.
    The report is in the Test Environment poiting to a SQL 2005 Database.
    The report opens and runs fine in Crystal Reports and in Infoview.
    The Web application throws back a long error as shown below.
    Looks to be like a SDK Issue ( Not pretty sure )...
    Could anyone help me out on this?
    STACK TRACE: at BusinessObjects.DSWS.ReportEngine.ReportEngine.GetDocumentInformation(String documentReference, RetrieveMustFillInfo retrieveMustFillInfo, Action[] actions, Navigate navigate, RetrieveData retrieveData) at Service.GetReportWithParms(String rptName, String folderName, String parms, String user, String password, String output, String& strError) MESSAGE: Failed to retrieve binary view of the report. (Error: WRE 02527) CALL STACK TRACE: com.businessobjects.dsws.wsc.common.axis.WSExceptionFactory$ExportReportFailed at com.businessobjects.dsws.wsc.reportengine.Report.getBinaryDocument(Unknown Source) at com.businessobjects.dsws.wsc.reportengine.DocumentAgent.handleGetBinaryView(Unknown Source) at com.businessobjects.dsws.wsc.reportengine.DocumentAgent.handleRetrieveData(Unknown Source) at com.businessobjects.dsws.wsc.reportengine.DocumentAgent.handleActions(Unknown Source) at com.businessobjects.dsws.wsc.reportengine.CrystalReportEngineSoapImpl.getDocumentInformation(Unknown Source) at com.businessobjects.dsws.reportengine.ReportEngineSoapImpl.getDocumentInformation(Unknown Source) at com.businessobjects.dsws.reportengine.ReportEngineSoapSkeleton.getDocumentInformation(Unknown Source) at sun.reflect.GeneratedMethodAccessor155.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:402) at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:309) at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:333) at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:71) at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:150) at org.apache.axis.SimpleChain.invoke(SimpleChain.java:120) at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:481) at org.apache.axis.server.AxisServer.invoke(AxisServer.java:323) at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:854) at javax.servlet.http.HttpServlet.service(HttpServlet.java:709) at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:339) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.businessobjects.dsws.wsc.common.axis.FlashFilter.doFilter(Unknown Source) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Thread.java:534) Caused by: com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: Error in File XYZ.rpt: Failed to retrieve data from the database. Details: [Database Vendor Code: 408 ]---- Error code:-2147215357 Error code name:internal at com.crystaldecisions.sdk.occa.report.lib.ReportSDKException.throwReportSDKException(Unknown Source) at com.crystaldecisions.sdk.occa.managedreports.ps.internal.f.a(Unknown Source) at com.crystaldecisions.sdk.occa.managedreports.ps.internal.f.export(Unknown Source) ... 49 more
    Thanks,
    Raj

    Moving post to .NET SAP Crystal Reports forum
    Hello Scott
    What browser are you using and what is the version of the browser?
    Ludek
    Follow us on Twitter http://twitter.com/SAPCRNetSup
    Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

  • Opening a Crystal Report in B1 8.8 in a User Defined Form representing UDO

    Hi Experts,
    Is it possible to open a Crystal Report from a User Defined Form representing my UDO?
    I had developed a 'Vendor Quotation' UDO and its  User Defined Form
    I wanted to show the report while clicking the Preview menu in SAP B1 8.8 toolbar.
    I have created the Crystal report and used the record selection as {@OVQT.DocEntry} = {DocKey@}
    Please help
    Also, is it possible to add Print layout and assign a default Print layout to this User Defined Form?
    Thanks in advance
    Regards
    Arun

    Hi,
    I also face the same problem. I make a master type using UDO. But i want to print it.
    In my opinion ( i haven't tried this way ). If we make a UDO ( master or document type ) , we will find the docentry and object field in our UDT. Both of these will connect between SAP form and Crystal report. In crystal report we select the tmsp_doclinetypelayout. It is a store procedure which will connect between SAP form and CR. Before that try to modify this SP by adding the udo object.
    Fyi, if i'm not mistake dockey is connected to docentry SAP form.
    Thanks
    regards
    bodhi86

  • Open a crystal report from WAD with passing  the variables values

    Hi,
    I need to know is there any way to link SAP WAD to crystal reports (open a crystal report from WAD)and pass the values of the variables which are entered in the Web App. (e.g. Customer id,year) should be passed to the Crystal Report.
    Maybe we need to pass parameter by WAD URL but this is just my assumption and have no idea how to do this with passing variable values.
    right now I know the method of how Bex queries which are used as data source for crystal reports but in my current scenario we have the structure like this that bex queries link with WAD and then WAD is linked with crystal reports.
    No doubt that Crystal report is target option in RRI but there the source is Bex Query only but in current scenario we are looking  WAD (web template) as a source to crystal report or crystal report called in WAD.
    Please suggest something on same.
    Thanks
    Take care
    Vishal sharma

    Hello Vishal.
    Did you find a solution for this problem?
    I'm facing right now the same problem, I need a way to link SAP WAD to crystal reports (open a crystal report from WAD) and pass the values of the variables which are entered in the Web App. (e.g. Customer id,year) should be passed to the Crystal Report.
    Have found an answer to this issue? If yes, please kindly inform how have you solved this.
    Best Regars
    Armando Santos

  • Logon Screen when opening a Crystal Report from Add-on

    Hello everyone,
    I have a problem that I've been trying to solve. I have an addon that opens a Crystal Report with the information that the user wants. I tried it in SBO using a SQL db and it worked without problems, but now I've test it in SBO using IBM DB2 db (the client has that db implemented) and the report doesn't open, instead of the report it appears a log in screen asking for the server name, database, user and password.
    I've tried every possibility without success, it returns a message saying that my login is not correct, the thing is that all I've written in that login screen is the correct info, even tried many possibilities... and I can't access to the report!
    I've searched lots of forums for an answer, but none of them helped me. Can anybody help me with this issue?
    Thank you very much,
    Regards,
    Mariana Mazzero

    in case you do sure that is just lose some dll file,I think maybe you can create a install package by using Visual Studio.
    you can create a form and put a crysyal object on the form. and use the wizard.
    Visual Studio will auto collect all dll you needed.
    than you can compare the file list,
    or, you can just install the package on the standalone PC.
    It's a stupid solution.
    but, I think it is effective. :P

  • SAP crashes every time I open a crystal report

    Hello all,
    Every time I try to open a crystal report, the SAP B1 8.81 PL08 client crashes. Any ideas as to why?

    Hi,
    Please check this in Server Machine.In server Machine also you face the same issue then better
    you post the message to SAP Support Center.
    Regards
    jambulingam.P
    Edited by: Jambulingam P on Nov 18, 2011 8:17 AM

  • Open a Crystal Report, run and export

    I am looking for help with respect to running a .rpt report developed in crystal report 2008 from a jsp or java. I need to set the parameters and export the report to PDF. I am looked at many different examples and still I am getting various kinds of error. Please can any one help me out on this.
    Thanks a lot.

    I am getting the below error message when I am trying to open a crystal report from the repository which is using a universe.
    java.lang.NoSuchMethodError: com.crystaldecisions.proxy.remoteagent.ICommunicationAdapter.setProductLocale(Ljava/util/Locale;)V
         com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.a(Unknown Source)
         com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.a(Unknown Source)
         com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.openDocument(Unknown Source)
         com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.openDocument(Unknown Source)
         org.apache.jsp.test3_jsp._jspService(test3_jsp.java:93)
         org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
         javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
         org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:331)
         org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:321)
         org.apache.jasper.servlet.JspServlet.service(JspServlet.java:257)
         javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
    I am using the below code
         // Get the Report Application Factory service from Crystal Enterprise
         IReportAppFactory rptAppFactory = (IReportAppFactory)boEnterpriseSession.getService("", "RASReportService");
         // Get the InfoStore service from Crystal Enterprise
         IInfoStore boInfoStore = (IInfoStore)boEnterpriseSession.getService("", "InfoStore");
         // Retrieve the report by name from Crystal Enterprise
         IInfoObjects boInfoObjects = boInfoStore.query("Select SI_ID From CI_INFOOBJECTS Where SI_NAME = '" + reportName + "'");
         // Open the report into a Report Document object
         ReportClientDocument rcd = rptAppFactory.openDocument((IInfoObject)boInfoObjects.get(0), 0, Locale.ENGLISH);
    Can I please get some help in how to resolve this issue.
    Thank you very much.

  • Open a Crystal Report preview using a button

    Hello. I need to open a Crystal Report preview using a button from my add-on. I've already created my report, so I need to create the object, pass the parameters and open an screen with my preview. Does anyone has a C# example? Thank you.

    hi,
    this is code for open the crystal report press the button.
    First import the crystal report  using Report  and  layout manager
    goto administration->setup->general--->Report  and  layout manager
    create one button in add-on form.when we press the button the following event triggered.
    get the docnumber for that particular form and pass it.
    Case SAPbouiCOM.BoEventTypes.et_ITEM_PRESSED
                            If pVal.ItemUID = "btnPrint" Then
                                Dim strAcNcmr As Integer
                                strAcNcmr = objForm.Items.Item("txtDocNo").Specific.Value
                                Dim oRS As SAPbobsCOM.Recordset
                                oRS = objSBOAPI.GetBusinessObject(SAPbobsCOM.BoObjectTypes.BoRecordset)
                                oRS.DoQuery("SELECT MenuUID FROM OCMN WHERE Name = ' Purchase Indend' AND Type = 'C'")
                                objSBOAPI.SBO_Appln.ActivateMenuItem(oRS.Fields.Item(0).Value.ToString())
                                Dim oForm1 As SAPbouiCOM.Form
                                oForm1 = objSBOAPI.SBO_Appln.Forms.ActiveForm
                                oForm1.Items.Item("1000003").Specific.String = strAcNcmr
                                oForm1.Items.Item("1").Click()
                                oForm1.Items.Item("1").Visible = False
                                oForm1.Items.Item("2").Click()
                            End If
    this is easy solution for open the crystal report for add-on form
    Thanks & regards
    B.lakshmi narayanan

  • Open a crystal report on B1 look in feel

    There's a way to open a crystal report on B1 look in feel?
    In SAP B1 8.8 we have a way to open a external crystal file. In menu Tolls >> Preview External Crystal Reports File, you inform the file and the report will open in a SAP B1 form.
    I need open a report from my add-on, and I'll wish make this way.
    any suggestions?
    Regards!

    Hi
    You can use Report and Layout Manger for uploading reports in SAP B1 Administration>Setup>General--->Report And Layout manager. Try this link for displaying report from your addon
    Possible solution: Open Crystal Reports Print Layout from UDO form
    Hope this helps
    Regards
    Arun

  • Open a Crystal Report preview from an Add-on

    Hi All,
    I'm just trying to open a Crystal Report preview using a button from my add-on.
    I want to use the SAP Crystal report, (the runtime integrated with SAP 8.8)
    Basically I have my report created, so I need to create the object, pass the parameters and open an screen with my preview.
    The main idea is open this Crystal report object when the addon starts and then just use that object.
    I've found an example with this object SAPbobsCOM.ReportLayoutsService but this is for SAP 8.8.1 and I'm working with 8.8. I don't know if i can use SAPbobsCOM.ReportLayout.
    I need a simple example please.
    Thanks .

    Hi,
    Have you read through this: View Crystal Report from add-on ?
    Thanks,
    Gordon

  • How to open the crystal reports 2008 in CRYSTAL REPORTS ENTERPRISE 4.0

    Hi All,
    Can you please let me know how can migrated the crystal reports from BO XI 3.1 to SAP BO 4.1 and after migrate how to open the crystal reports 2008 in CRYSTAL REPORTS ENTERPRISE 4.0.
    can you please help on this and if document please share.
    Thanks,
    Rajesh

    Use the upgrade management tool to move from 3.1 reports to BO 4.1. After migration, open the report in crystal enterprise 4.0, you will get a message saying that the report will be converted to latest version, will not be able to view from older version after converting. (Similar words- not sure exact words).

  • Crystal Reports Slow on BOXI 3.1 Universes

    Our Universes are extremely slow in returning results (Crystal Reports).
    Some Facts:
    Data Warehouse tables Oracle, 26 million rows, indexed by fiscal year. Report parameters include Fiscal year and Accounting Month.
    We watched the SQL from the Oracle side when running a report. It appears that the Universe is not passing the FY parameters from Crystal Reports to utilize the indexing in the data tables, thus is build a massive temp file which is consuming resources and taking a great deal of time to process.
    Are we correct in the way this is functioning? What can we do to optimize processing time? How may we pass the FY parameter to the SQL to utilize table indexing?
    Barry

    Barry,
    If this was glaringly obvious to all but our Universe Designers, then the kindness of a response would have been appreciated, otherwise what use is a forum?
    Well first off, congrats on running the rabbit trails to solve your problem, and thank you for reposting your "thinking out louds" for the benefit of others who are running into or may in the future run into the same problem.
    In regards to Universe Designers and their ability to "see ahead", this is hit or miss, and now that your Universe Designers have a couple of more notches on their belts they may "see more" ahead next time.  Experience grows in exponential ways, so I'd say "be patient".  On this same thread, the approach of any good Universe Designer is to always think in terms of SQL when setting things up.  For example, applying a join between two relations requires the knowledge of inner or outer (or left outer or right outer) joins.  Without knowing the proper relation, you'll have bad joins.  In terms of displaying the data, any manipulation that is applied to a column may affect performance, so the Universe Designer may need to work with the Database Administrator to see if a new column can be constructed that dresses up the data as it's staged to the repository versus dressing it up on the fly.  How does a Universe Designer come to know all of this?  By experience, and sometimes by experimenting.  And also, being ready to make adjustments when things go awry.  If you have a bad reporting day, then that can be understood, however, many bad reporting days is symptomatic of not understanding a principle along the way.  Anyhow, thanks for letting me ramble a bit, but I encourage you to continue making contributions to the forum as it will benefit lots of folks along the way, even you sometimes.
    Thanks,
    John

  • Login error with report viewer when opening Crystal report with subreport

    Hi
    I have a problem with a login error (database vendor code 18456) when I try to open a crystal report to view it.
    The report uses data from an external payroll database but I'm running it via our Accounts system (it's a convenient front end for users to run the report from). This works fine for another report that doesn't have any subreports. However when I run the Crystal report that has subreports, the report generation process works but when the crystal reports viewer tries to open the report I get the login error. It doesn't seem to be passing the login details for the payroll database down to the subreport.
    I'm using Crystal Reports version 11.0.0.1282. The Accounts system is Technology One. Tech One have provided a report template that has several formulas designed to allow Tech One to play nicely with Crystal. One of these formulas allows me to enter the nickname of the external database that the report needs to use. The external database's connection details are fully specified in the Tech One configuration section (server console). So in this case the report says use database U1 & the server console identifies U1 as being the payroll database, specifies the connection path  & has the username & password required to logon to the payroll database/server.
    The report is running ok & retrieving data, but for some reason the viewer is erroring. If anyone has any ideas for how I can get the login details used to run the main report to flow through to the subreport it would be much appreciated.
    Thanks
    Sue

    I understand your  frustration. We can do a few things. But really, it should be Technology One contacting us. To use an analogy (which you are free to share with Technology One). They built a car and sealed the hood. You bought the car, but he engine does not quite run as it should. You bring the car to the mechanic and all he can do is look at the car as he can not even open the hood.
    In any case, here is what I would do if I could open the hood (e.g.; if I was dealing with Technology One):
    1) Look up database vendor code 18456. This is simply the error our print engine is receiving from the database client and it simply passes it through relatively unhandled. This you should be able to do your self or ask Technology One to tell you what that means.
    2) Break out the subreport and see if it runs on it's own in the application (if this is a permissions issue - which I doubt -  it should come up here too). Unfortunately, this is for Technology One to do...
    3) Run the report (with the subreport) in the CR designer. Does it work there? If this is a win app and it works, we again eliminated permission issues. And we also confirmed that the report is good. Again, Technology One should do this for you.
    BTW.; CR 11.0 is out of support - not sure if you or Technology One are aware of this...
    4) Can the developer duplicate the issue on his development computer?
    Now, there are couple of instances where you say something like; "the report works and gets data, but the viewer errors out":
    +The report is running ok & retrieving data, but for some reason the viewer is erroring.
    However when I run the Crystal report that has subreports, the report generation process works but when the crystal reports viewer tries to open the report I get the login error.  +
    How do you know the report is retrieving data? From the error I would say the report never connects, thus the error / request for a logon...
    So, the short of all of this is; get Technology One to contact us. They can do it over the forums or obtain a phone case here;
    http://store.businessobjects.com/store/bobjamer/en_US/pd/productID.98078100
    Now, here is a warning. As CR 11.0 is out of support Technology One will have to upgrade to CR 11.5, before that can create a phone case, which for them and you brings up another bunch of issues...
    If you do not get any joy from the support person at you are talking to at Technology One, get him to escalate the issue. They are the ones that should be talking to us...
    Ludek

Maybe you are looking for