Reports based on Linked Universes in BOXI 3.0 do not work

We have noticed that reports based on linked Universes do not work. We have imported our (BO) documents/Universes into the BOXI R2 environment, upgraded to BOXI 3.0 and now found this issue in InfoView which affects a lot of our reports, details as follows:
When refreshing a (Deski) report in InfoView, get a dialogue box titled "Refreshing Data" with no error message;
Click on OK, and it seems the report does not get refreshed;
Click on Refresh again, this time get prompt dialogue box;
Enter prompt, click on Run Query;
Get another dialogue box titled "Prompts" with message "SetPrompts failed - click on OK;
Click on a TAB in the report - get error message, title "Report" with message "The document instance is no longer available. Please reopen the document (Error:RFC 00421);
Click on OK it throws you out of the report and takes you back to the document list;
Try another report:
Click on Refresh Data;
Error message - title "Refreshing Data", message "Cannot load linked universes. (UNV0011) - click on OK;
Help !!!!

Hello Dahya,
Please post this query to the [dedicated BusinessObjects Enterprise Administration|BI Platform; forum:
That forum is monitored by qualified technicians and you will get a faster response there.
Also, all BusinessObjects Enterprise Administration queries remain in one place and thus can be easily searched in one place.
Thanks a lot,
Falk

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