Reports failing regularly

Hello,
Our Production reports are running for a long time and then failing because of the " 10901: Database error: ORA-12154: TNS:could not resolve service name . Contact your Business Objects administrator or database supplier for more information. (Error: WIS 10901) "
This is getting very problematic. The reports fail every alternate day. I am not sure of the reason because few days it succeeds.
I checked My universe connection, It looks fine.
In the tnsnames.ora file before the connection string had this WORLD suffixed but i removed that later, erports started running fine for sometime and now the issue is back.
Can anyone please give me a long term solution for this problem.

This doesn't appear to be a problem specific to the SDK.  It's complaining of database connectivity.
So why not open a support case with SAP, since you're getting report failure?
Sincerely,
Ted Ueda

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    On 1/30/2015 6:16 AM, michaelkuerschner wrote:
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    > Hello,
    >
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    > servers. The scans works well and we received information inside the
    > databases (PG 9.2). I created some reports which will be work in the
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    > reports inside the "stored reports" section. I reconfigure the log level
    > to debug and see an error inside the report generation "Report
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    >
    > Here you found a trace from the report generation:
    > -------------------
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    > -------------------
    >
    > Thanks for support and help for this issue
    > Michael
    >
    >
    Michael,
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    troubleshoot this with you directly. Thank you.
    -- NFMS Support Team

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    I believe this explains why we were also able to generate errors indicating that field names or tables were not found -- because Crystal had gone and changed the QualifiedName to remove some key info identifying the database object!  So, knowing this and using the code generated by the RasConnectionInfo tool, we were able to work around this bug with code that worked for most of our reports ("most" is the key word here -- more on that in a bit).
    So, first of all, I'll post our new code.  Here is the main area where we loop through all of the tables in the report and subreports:
    '-- Replace each table in the main report with new connection info
    For Each oTable In oCrystalReport.ReportClientDocument.DatabaseController.Database.Tables
        oNewTable = oTable.Clone()
        oNewTable.ConnectionInfo = GetNewConnectionInfo(oTable)
        oCrystalReport.ReportClientDocument.DatabaseController.SetTableLocation(oTable, oNewTable)
    Next oTable
    '-- Replace each table in any subreports with new connection info
    For iLoop = 0 To oCrystalReport.Subreports.Count - 1
        sSubreportName = oCrystalReport.Subreports(iLoop).Name
        For Each oTable In oCrystalReport.ReportClientDocument.SubreportController.GetSubreportDatabase(sSubreportName).Tables
            oNewTable = oTable.Clone()
            oNewTable.ConnectionInfo = GetNewConnectionInfo(oTable)
            oCrystalReport.ReportClientDocument.SubreportController.SetTableLocation(sSubreportName, oTable, oNewTable)
        Next oTable
    Next iLoop
    '-- Call VerifyDatabase() to ensure that the tables update properly
    oCrystalReport.VerifyDatabase()
    (Thanks to Colin Stynes for his post in the following thread, which describes how to handle the subreports):
    Setting subreport connection info at runtime
    There seems to be a limitation on the number of characters in a post on this forum (before all formatting gets lost), so please see my next post for the rest....

  • Scheduled Report Failing - Don't Know Why

    I'm trying to re-create a scheduled report on CMC that had gotten deleted. It ran before (sometimes multiple times...) but at least it ran. I'm duplicating all the settings for this report based on how they were before, but every time I try to get the report to run, it fails.
    I don't know enough about this to be able to embed any kind of error messages in the e-mail notifications we get. All I know is that no matter what I change/tweak/adjust, we get an email saying "This report has failed to run."
    What kinds of things should I be looking at to troubleshoot? I know the report itself is fine, as users can view it normally (as in, through other viewers). There's definitely something specific to the scheduling process that is not correct, but I don't know what to look at.
    Here is how the scheduling is currently configured:
    Schedule > Main Tab
    -Run Weekly, Tues - Sat
    -Start Date: 10/01/08, 8:30 AM (I originally set this up yesterday, so today at 8:30 should have been the first time it ran, but instead it failed)
    -End Date: 10/01/18, 12:00 AM
    -Number of retries allowed: 0
    -Retry interval in seconds: 1800
    Schedule > Notification
    -Email notification based on: a job has failed to run
    -Message: Report failed to run. Scheduled Report: %SI_NAME% - %SI_STARTTIME% What other codes can we put in this message, BTW? I've been trying to look for something to return error codes, but %SI_OUTCOME%, %SI_STATUSINFO%, and %SI_ALERT_MESSAGE% don't display anything, they just print on the email
    Schedule > Destination
    -Destination: Email (SMTP)
    -Clean up instance after scheduling is checked
    -We have "Set the values to be used at schedule time here:" populated with our list of email addresses for recipients
    -Attach object instance to email message is checked
    -Specified file name: %SI_NAME%%SI_STARTTIME%.%EXT%
    -Add extension is checked
    Schedule > Format
    -Format: Microsoft Excel (Still fails if we choose Excel Data Only or Adobe Acrobat)
    -Use options saved with report is checked (Still fails if we deselect this)
    Schedule > Schedule For
    -Schedule only for myself.
    Could really use some help here, as I don't know what in the world could be causing this to fail. Thanks in advance.

    First thing is to forget all the complex configs and just try to schedule the report to run once now, no alerts, no notifications, no nothing.
    Does that work?
    Then you can build up the schedule, to see where the problem is coming from.
    Sincerely,
    Ted Ueda

  • Scheduled report failed after 10 mins

    Hi Everyone,
    We are using Business Object XI 3.1 and Crystal Report 2008.
    We have a few reports which uses Java Beans Connectivity. They all run fine using Crystal Report 2008 Designer.
    After I publish the reports to the server and schedule it to run from InfoView, the reports fail if it runs over 10 mins and returns error ( See below). If I rerun the report and it completes within 10 mins, it will be fine.
    Error:
    Title: Test Report
    Document Type: Microsoft Excel
    Status Failed
    External Destination: None
    Owner: SLuo
    Server Used: BOETEST.CrystalReportsJobServer
    PID: 14496
    Folder Path: Reporting
    Remote Instance: No
    Creation Time: 6/27/2014 10:21 AM
    Expiry: 6/27/2024 10:21 AM
    Start Time: 6/27/2014 10:22 AM
    End Time: 6/27/2014 10:32 AM
    Printer: None
    Formats: Microsoft Excel
    Parameters: 1/6/14; 1/6/14
    Error Message: Error in File ~tmp38a08076f722e00.rpt: Failed to retrieve data from the database.
    I added -crpetrace 7 - trace to the command line params to view the details of the log, however not much luck in getting a meaningful message.
    The log from Crystal Job Server:
    2014/06/30 14:03:50.063|==| | | 3900|4308|
    |||||||||||||||procReport.dll:
    CRPE FAILED: GetLastPEErrorInfo(1) returns crpe error code [723] with
    extended error string [Failed to retrieve data from the database.
    Failed to retrieve data from the database.
    Error in File ~tmpf3c80895162f60.rpt:
    I have looked the configuration of Crystal Job Server, Reports Cache Server and Processing Server, nothing obvious that has limited the connection to 10 mins. I have extended the time in CRConfig.xml still no luck.
    There are other reports on the server using direct db connection and run fine for 2 hours+.
    Anyone has experienced this before and aware of any configuration that might cause the report to fail in 10 mins?
    Many thanks,
    Shan

    Hi Shan,
    You can refer to the following SAP KBA for the issue:
    1204347 - Error: "Failed to retrieve data from the database" when using Javabeans as a datasource
    The SAP Note is for BO XI R2; however, you can try the same resolution for BO XI 3.1.
    Hope this helps.
    Regards,
    Renu

  • If no data in subreport the main report fails

    Morning,
    I have a main report and a subreport. When I try to run it the main report fails with the error, "a subscript must be between 1 and the size of the array" I believe this is  because there is no data in the subreport. In the section expert I checked supress blank section.
    Is there something else I should be doing?
    Thanks
    Laura

    Hello Laura,
    I am researching a similar problem.  The message is being returned because you are trying to use/address and array element that does not exist and/or is outside the upper bound of the array (like a dynamic parameter which when it has multiple values is an array).
    Hope this helps.
    Don

  • Runtime v13.0.6.1027 causing Load Report Failed on Citrix Receiver v13.4.0.25

    With the installation of SP6 runtime, our clients that connect via Citrix are getting the following Load Report Failed message:
    In order to fix, they must change their Citrix Connection Session Security for Files to Full Access.  And, apparently, even if this Files setting is correct, they still cannot create files on the root of their C: drive, so they must create a new folder on their C: dirve and save any files to that folder.
    I saw this discussion Crystal report error while loading the file and Don stated:
    "Hello,
    It's exactly what it says, the path to the report is not correct, user does not have permission to it or it simply doesn't exist.
    Check Citrix's Forum, there are known issues with it and CR.
    Don"
    Prior to our upgrade to V13.0.6.1027, we we used the Crystal 2008 runtime components to run reports, and had no issue.  Why, with this version of runtime does the access change?  We have many citrix users, and this has become a critical issue.
    Can you please point me to the specific forum that states the known issues with Citrix and CR?
    Thank you

    I never checked myself but because it a Citrix issue you should ask Citrix for help. They are familiar with permission issues and configurations.
    If you run CR on your desktop it works...
    Don

  • Load report failed(crystal report) in client pc.

    Hi,
    we are getting error in crystal report
    1.Load report failed.See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.
    Exception Text **************
    CrystalDecisions.Shared.CrystalReportsException: Load report failed. ---> System.Runtime.InteropServices.COMException (0x80004005): The system cannot find the path specified.
       at CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options)
       at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options)
       at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
       --- End of inner exception stack trace ---
       at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
       at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob)
       at CrystalDecisions.CrystalReports.Engine.ReportDocument.EnsureLoadReport()
       at CrystalDecisions.CrystalReports.Engine.ReportDocument.get_Database()
       at SAP_CR.MyForms.frmReportViewer.ConfigureCrystalReports()
       at SAP_CR.MyForms.frmReportViewer.frmReportViewer_Load(Object sender, EventArgs e)
       at System.Windows.Forms.Form.OnLoad(EventArgs e)
       at System.Windows.Forms.Form.OnCreateControl()
       at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
       at System.Windows.Forms.Control.CreateControl()
       at System.Windows.Forms.Control.WmShowWindow(Message& m)
       at System.Windows.Forms.Control.WndProc(Message& m)
       at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
       at System.Windows.Forms.ContainerControl.WndProc(Message& m)
       at System.Windows.Forms.Form.WmShowWindow(Message& m)
       at System.Windows.Forms.Form.WndProc(Message& m)
       at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
       at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
       at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
    Loaded Assemblies **************
    mscorlib
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
        CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    SAP_CR
        Assembly Version: 2.0.0.6
        Win32 Version: 2.0.0.6
        CodeBase: file:///C:/Program%20Files/SAP/SAP%20Business%20One/AddOns/SAP_CR/SAP_CR.exe
    Interop.SAPbouiCOM
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.0.0
        CodeBase: file:///C:/Program%20Files/SAP/SAP%20Business%20One/AddOns/SAP_CR/Interop.SAPbouiCOM.DLL
    System.Windows.Forms
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    System
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    System.Drawing
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    CustomMarshalers
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_32/CustomMarshalers/2.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll
    Interop.CR_Crypto
        Assembly Version: 6.0.0.0
        Win32 Version: 6.0.0.0
        CodeBase: file:///C:/Program%20Files/SAP/SAP%20Business%20One/AddOns/SAP_CR/Interop.CR_Crypto.DLL
    System.Data
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
    System.Configuration
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    System.Xml
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
    System.Transactions
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
    System.EnterpriseServices
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.EnterpriseServices/2.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
    CrystalDecisions.Windows.Forms
        Assembly Version: 12.0.2000.0
        Win32 Version: 12.0.2000.683
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.Windows.Forms/12.0.2000.0__692fbea5521e1304/CrystalDecisions.Windows.Forms.dll
    CrystalDecisions.Shared
        Assembly Version: 12.0.2000.0
        Win32 Version: 12.0.2000.683
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.Shared/12.0.2000.0__692fbea5521e1304/CrystalDecisions.Shared.dll
    CrystalDecisions.ReportSource
        Assembly Version: 12.0.2000.0
        Win32 Version: 12.0.2000.683
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.ReportSource/12.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportSource.dll
    CrystalDecisions.CrystalReports.Engine
        Assembly Version: 12.0.2000.0
        Win32 Version: 12.0.2000.683
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.CrystalReports.Engine/12.0.2000.0__692fbea5521e1304/CrystalDecisions.CrystalReports.Engine.dll
    System.Web
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
    CrystalDecisions.ReportAppServer.CommLayer
        Assembly Version: 12.0.1100.0
        Win32 Version: 12.0.1100.683
        CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.CommLayer/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.CommLayer.dll
    CrystalDecisions.ReportAppServer.ClientDoc
        Assembly Version: 12.0.1100.0
        Win32 Version: 12.0.1100.683
        CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.ClientDoc/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.ClientDoc.dll
    CrystalDecisions.ReportAppServer.DataSetConversion
        Assembly Version: 12.0.2000.0
        Win32 Version: 12.0.2000.683
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.ReportAppServer.DataSetConversion/12.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.DataSetConversion.dll
    CrystalDecisions.ReportAppServer.DataDefModel
        Assembly Version: 12.0.1100.0
        Win32 Version: 12.0.1100.683
        CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.DataDefModel/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.DataDefModel.dll
    CrystalDecisions.ReportAppServer.Controllers
        Assembly Version: 12.0.1100.0
        Win32 Version: 12.0.1100.683
        CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.Controllers/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.Controllers.dll
    CrystalDecisions.ReportAppServer.CubeDefModel
        Assembly Version: 12.0.1100.0
        Win32 Version: 12.0.1100.683
        CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.CubeDefModel/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.CubeDefModel.dll
    CrystalDecisions.ReportAppServer.ReportDefModel
        Assembly Version: 12.0.1100.0
        Win32 Version: 12.0.1100.683
        CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.ReportDefModel/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.ReportDefModel.dll
    BusinessObjects.Licensing.KeycodeDecoder
        Assembly Version: 12.0.1100.0
        Win32 Version: 12.0.0.683
        CodeBase: file:///C:/WINDOWS/assembly/GAC/BusinessObjects.Licensing.KeycodeDecoder/12.0.1100.0__692fbea5521e1304/BusinessObjects.Licensing.KeycodeDecoder.dll
    CrystalDecisions.ReportAppServer.XmlSerialize
        Assembly Version: 12.0.1100.0
        Win32 Version: 12.0.1100.683
        CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.XmlSerialize/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.XmlSerialize.dll
    System.Web.Services
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
    CrystalDecisions.Enterprise.Framework
        Assembly Version: 12.0.1100.0
        Win32 Version: 12.0.0.683
        CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.Enterprise.Framework/12.0.1100.0__692fbea5521e1304/CrystalDecisions.Enterprise.Framework.dll
    CrystalDecisions.Enterprise.InfoStore
        Assembly Version: 12.0.1100.0
        Win32 Version: 12.0.0.683
        CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.Enterprise.InfoStore/12.0.1100.0__692fbea5521e1304/CrystalDecisions.Enterprise.InfoStore.dll
    CrystalDecisions.Enterprise.Viewing.ReportSource
        Assembly Version: 12.0.1100.0
        Win32 Version: 12.0.1100.683
        CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.Enterprise.Viewing.ReportSource/12.0.1100.0__692fbea5521e1304/CrystalDecisions.Enterprise.Viewing.ReportSource.dll
    CrystalDecisions.Web
        Assembly Version: 12.0.2000.0
        Win32 Version: 12.0.2000.683
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.Web/12.0.2000.0__692fbea5521e1304/CrystalDecisions.Web.dll
    CrystalDecisions.ReportAppServer.Prompting
        Assembly Version: 12.0.1100.0
        Win32 Version: 12.0.1100.683
        CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.Prompting/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.Prompting.dll
    Accessibility
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.1433 (REDBITS.050727-1400)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
    JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.
    For example:
    <configuration>
        <system.windows.forms jitDebugging="true" />
    </configuration>
    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.
    2.Error:could not load file or assemble crystal decisions.windows.forms,version=12.0.2000.0,culture=natural,public key token=692fbea5521ea1304' or one of it's dependencies.the system cannot find the file specified please help me solve this problem.some client pc there is no problem we installed all related to Crystal reports and merge modules and 2.8 managed files.
    regds,
    sampath.

    Hi Sampath,
    did you have this error only on clients pc or also on the server when you launch the report from Sab Business One? If only on clients did it occur on all clients?
    Iris

  • Load Report Failed - Report Application Server Failed error at runtime

    Hello, I'm pretty new to Crystal Reports so please bear with me.
    I just installed CR 2008 on my development box, which is running VS2005 .NET 2.0.  I changed over all of my assembly references in my web.config to the new version:
    <add assembly="CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.Shared, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.ReportSource, Version=12.0.2000.0, Culture=neutral,
    PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.Enterprise.Framework, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.Enterprise.Desktop.Report, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.ReportAppServer.Controllers, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.CrystalReports.Engine, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.Enterprise.InfoStore, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    <add assembly="CrystalDecisions.Enterprise.Viewing.ReportSource, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
    Also the webpage that is displaying the ReportViewer object has this reference as well:
    <%@ Register Assembly="CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"
        Namespace="CrystalDecisions.Web" TagPrefix="CR" %>
    Now, in my code behind I am simply trying to open a pre-built crystal report that came in the sample pack
    When I try and do this in our already built website I get an error:
    "Load report failed"
    With the inner exception saying:
    "The Report Application Server failed"
    This same piece of code works perfectly if I build a new website, however when I try and impliment this into our existing code base I get the error shown above.  Also the samples I've used all use .NET 3.5 and the website is in 2.0.  I'm not sure if that is a factor or not but that is also another piece of information that could be useful.
    Any help on this matter would be greatly appreciated.  Thank you for you're time.
    Chris McMahan
    Edited by: Arithal on Aug 4, 2009 8:36 PM

    And finally the stack trace.  Sorry for the length of these posts.
    [COMException (0x800001f5): The Report Application Server failed]
       CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options) +0
       CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options) +126
       CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +575
    [CrystalReportsException: Load report failed.]
       CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +646
       CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob) +1374
       CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename) +169
       Report_Viewer_Crystal_CrystalView.ConfigureCrystalReports() in c:\Inetpub\wwwroot\Report Viewer\Crystal\CrystalView.aspx.cs:49
       Report_Viewer_Crystal_CrystalView.Page_Init(Object sender, EventArgs e) in c:\Inetpub\wwwroot\Report Viewer\Crystal\CrystalView.aspx.cs:33
       System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +15
       System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +33
       System.Web.UI.Control.OnInit(EventArgs e) +99
       System.Web.UI.Page.OnInit(EventArgs e) +9
       System.Web.UI.Control.InitRecursive(Control namingContainer) +321
       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +834

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