Reports run in LAN but not in WAN from Oracle Application Server 10g R2

Question

Hi,
I am using Microsoft(R) Windows(R) Server 2003, Standard Edition (Version 5.2.3790 Build 3790) & Oracle Application Server 10g Release 2 (10.1.2).
I run my forms and reports in Oracle Application Server 10g Release 2 (10.1.2) successfully in client server environment. But when I run my application in WAN (our private network between different cities) then forms are run successfully but reports does not run.
i am calling reports from Forms using following code.
PROCEDURE PRINT_REP_WEB IS
RO_Report_ID REPORT_OBJECT;
Str_Report_Server_Job VARCHAR2(100);
Str_Job_ID VARCHAR2(100);
Str_URL VARCHAR2(100);
PL_ID PARAMLIST ;
BEGIN
PL_ID := GET_PARAMETER_LIST('TEMPDATA');
IF NOT ID_NULL(PL_ID) THEN
DESTROY_PARAMETER_LIST(PL_ID);
END IF;
PL_ID := CREATE_PARAMETER_LIST('TEMPDATA');
RO_Report_ID := FIND_REPORT_OBJECT('REPORT183');
SET_REPORT_OBJECT_PROPERTY(RO_Report_ID, REPORT_FILENAME, 'C:\cheema\qdir_store\reports\pmms\backlog_jobtype.RDF');
SET_REPORT_OBJECT_PROPERTY(RO_Report_ID, REPORT_COMM_MODE, SYNCHRONOUS);
SET_REPORT_OBJECT_PROPERTY(RO_Report_ID, REPORT_EXECUTION_MODE, BATCH);
SET_REPORT_OBJECT_PROPERTY(RO_Report_ID, REPORT_DESTYPE, FILE);
SET_REPORT_OBJECT_PROPERTY(RO_Report_ID, REPORT_DESFORMAT, 'PDF');
SET_REPORT_OBJECT_PROPERTY(RO_Report_ID, REPORT_SERVER, 'rep_pap_10gasmid');
Str_Report_Server_Job := RUN_REPORT_OBJECT(RO_Report_ID, PL_ID);
Str_Job_ID := SUBSTR(Str_Report_Server_Job, LENGTH('rep_pap_10gasmid') + 2, LENGTH(Str_Report_Server_Job));
Str_URL := '/reports/rwservlet/getjobid' || Str_Job_ID || '?server=rep_pap_10gasmid';
WEB.SHOW_DOCUMENT(Str_URL, '_SELF');
DESTROY_PARAMETER_LIST(PL_ID);
END;
when clients in WAN press the reports button from Form there is a message "Page can not be displayed" appear.
How can I run my reports in WAN, please suggest me solution.

Answer 1

This sounds like a configuration issue. Are there different firewall rules that are enforced on WAN connections versus LAN connections?
Hope this helps.
Craig...