Request is not created for in the development client

Our MM Consultant is add the new plant in the development client in the T-code SPRO (logistic general- tax and goods movements - india - basic settings - maintain plant settings)and he need to create the request for the same to transport that to the quality client for the testing purpose. but he is unable to create the request. there in the screen it is showing that the data is saved but it need to ask to create the request... please to the needful
i had checked the scc4 client setting that and all is fine
like
Client role     customizing
automatic recording of changes
changes to repository and customizing requests is allowed
protetion level is 0
catt and ecatt allowed
regards,
praveen
basis consulatnt

> that is fine , for every customizing table the request is not creating, in the status bar it is showing that the data is saved....
Please check if the user has any open transport request where those entries are doing to.
> i am not getting that where it is saving and which request i need to transport from the dev 100 to quality
In case you can't fix it/find out open an OSS call. Very difficult to suggest something without having system access.
Markus

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