Requested Verizon remove me from the Family Share Plan and They Refused.

Has anyone else had this problem?
The family share plan we currently have is a way to share data, minutes and usage for up to 5 phone numbers. Lately, it is causing a lot more stress and uncessary complication. I went in to try and upgrade my LG with a Smart Phone because I knew I was due for an upgrade, and the customer service representatives would not help me. We have a past due on our account of debt mostly from the other 4 phones on the account. My phone has used the least number of minutes and therefore, has charged the account the least.
I offered to pay my portion of the bill in order to upgrade my phone. They refused the offer, claiming that the entire account had to become current in order for me to upgrade.
Apparantly, I found out that another phone number on the account went in for the same reason a few weeks prior to me coming in to upgrade their phone. Verizon turned me away because the upgrade had already been used. The family member used my phones eligible upgrade for theirs. They were also able to perform successfully the same upgrade I wanted to do without any complication, within the same billing cycle - the account was past due when they went in to upgrade as well, and Verizon allowed them to upgrade.
In an effort to elimintate any future complication, I asked that I be removed from the account and transfer over to my own individual plan - keeping my same phone number. Verizon would not help me, claiming that the account owner had to authorize it.
When I asked the account owner if they would authorize the removal, they refused.
What do I do now if I do not want to pay the other 4 phones bill percentage, I want to get off the family shared plan and upgrade my phone?
Thanks,

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Can someone explain the Family Share plan pricing to me?

Hi all,
I am considering switching from AT+T to Verizon, so am trying to sort out pricing before I switch. I currently have a plan with 4 phones on AT+T with 3000 anytime minutes, unlimited within network, unlimited nights+weekends, and unlimited texting, plus different data plans per phone.
It looks like I would have to do 2000 minutes with Verizon, which is fine, since I don't really hit that as long as there is friends+family and nights+weekends.
But what I can't figure out is the pricing. It says Monthly Account Access (voice for the first 2 lines) is 99.98. Then 9.99 for each additional line after that. Does that mean it is 99.98 for EACH of the first 2 phones, so 199.96 for 2 phones, plus 9.99 and 9.99 (19.98 total) for the other two phones, making it 219.94 for 4 phones? Or does it mean that it is 99.98 TOTAL for the first 2 phones, plus 19.98 for the other two, so 111.96 total for the 4 phones? Because the second way makes Verizon somewhat cheaper than my AT+T plan, which is good since I am losing some minutes (not to mention an unlimited data plan for 2 phones). But the first way makes Verizon much more expensive than my AT+T plan, which would be a strong discouragement against switching.
Also, just to confirm, the $30 unlimited texting is for ALL the phones, not per phone, correct?
Thanks for any help! I know I could call, but I would prefer to get all my facts straight before I start really hashing this all out.

mistor99 wrote:
Hi all,
I am considering switching from AT+T to Verizon, so am trying to sort out pricing before I switch. I currently have a plan with 4 phones on AT+T with 3000 anytime minutes, unlimited within network, unlimited nights+weekends, and unlimited texting, plus different data plans per phone.
It looks like I would have to do 2000 minutes with Verizon, which is fine, since I don't really hit that as long as there is friends+family and nights+weekends.
But what I can't figure out is the pricing. It says Monthly Account Access (voice for the first 2 lines) is 99.98. Then 9.99 for each additional line after that. Does that mean it is 99.98 for EACH of the first 2 phones, so 199.96 for 2 phones, plus 9.99 and 9.99 (19.98 total) for the other two phones, making it 219.94 for 4 phones? Or does it mean that it is 99.98 TOTAL for the first 2 phones, plus 19.98 for the other two, so 111.96 total for the 4 phones? Because the second way makes Verizon somewhat cheaper than my AT+T plan, which is good since I am losing some minutes (not to mention an unlimited data plan for 2 phones). But the first way makes Verizon much more expensive than my AT+T plan, which would be a strong discouragement against switching.
Also, just to confirm, the $30 unlimited texting is for ALL the phones, not per phone, correct?
Thanks for any help! I know I could call, but I would prefer to get all my facts straight before I start really hashing this all out.
For the 2000 minute plan, you would pay $99.98 per month for the 1st 2 lines, and then $9.99 for each line after that per month up to 5 phones on the plan. (Actually, $80 for the plan, plus $9.99 for each of the 2 phones) So, it looks to me like it would be $99.98 for the 1st 2 phones, and then $19.98 for the next 2 phones, so you would have a voice plan charge of $119.96 per month, and of course, there are the taxes and surcharges that always accompany the service. As far as your minutes, with the 2000 minutes plan, all Verizon to Verizon calls are free, and you can list 10 numbers in your Friends and Family ring that you can call that would not count against your minutes. You also have unlimited nights and weekends, but I am not sure of the start and end times of it.
You are also correct in regards to the messaging, it is $30 / month for unlimited texting from any phone in the family share plan. NOT per phone.
I have the Nationwide Talk and Text plan with 700 Minutes, and my bill runs me $80 plus $9.99 for each line per month and that gives me of course, 700 minutes of voice, and unlimited messages with the phones. This does not include any data plan charges, plus taxes and fees.
Hope this helps.. This is my info on it, I do not work for Verizon, and would check with them to make 100% sure.

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@VZWSupport
Posting this question here because I am having zero luck with *611 customer service and after 40 minutes on the phone with a rep I am ready to pay the early termination fee and leave Verizon after 15 years of being a customer.
I am part of a family share plan with five lines. Someone else in the family used my phone upgrade last month (with my permission), and this apparently changed my plan (did not give permission to change plan) but I was not notified that the upgrade was used OR the plan was changed.
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Thanks. My main issues are:
I was not notified of the change in plan
I was not notified of the upgrade
My approval was never requested for the device upgrade
My approval was not requested for the change in MY plan
What I am having difficulty accepting here is that unlimited data is no longer "available." I'm not trying to ADD or BUY unlimited data. I'm not even trying to BUY the 6GB data consolation prize that apparently isn't available anymore.
My plan was changed without my consent. My upgrade was applied to another line without notifying me. I'm not trying to add a feature I didn't have before. Doesn't customer service have a reset button? A restore point? I had this service two weeks ago; they changed it without my consent or notifying me; I want it BACK. Not a new add. An account restore to a point two weeks ago. I don't see why this is such a difficult concept.
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