Reset message, app error 523 hw to fix it

I  can't use my BB because it give me reset every time
wajuu

I'm sorry, but from your words, I cannot understand exactly the steps you are attempting...some formatting and punctuation might help me to understand you, but as it is I cannot.
Nevertheless, you may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

  • APP ERROR 523 NEED TO FIX WITHOUT DATA LOSE

    SIR,
    MY BLACK BERRY CRUVE 8520 SHOWING APP ERROR 523 .
    PLEASE ADVISE HOW TO I CAN FIX WITHOUT DATA LOSE OF MY BLACK BERRY.
    I HAVE DOWN LOADED BLACK BERRY DESTOP MANAGER..
    SINCE TWO MONTHS I DIDNT GET BACK UP OF MY MOBILE.
    PLEASE ADVISE URGENTLY.. PLEASE
    AHMED

    Please read:
    "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone
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    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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  • My BB Flip 8220 giving App Error 523 Reset suddenly and not starting

    Hello,
    I am using BB 8220 Flip with IDEA Service Provided (since I am based in India - Pune). Suddenly, I got the white screen with message App Error 523 (Reset). I searched in the forum for the same and suggested to upgrade my OS as seems its OS is corrupted. But when i search for service provider to download the application, the OS version for 8220 is not available under Asia Pacific -> IDEA listing. Please help me out for the same or let me know if any other service provider download link for 8220 will work or not. Also, please provide me procedure to upgrade my OS. Thank you.

    You can use the operating system from another service provider. Follow the instructions below.
    https://www.blackberry.com/Downloads/entry.do?code=4DD9CEC1C21BC54EECB53786A2C5FA09
    1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
    2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
    3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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  • App error 523 reset... PLEASE HELP!!!!

    First I lost my camera app. Then I started getting the message:APP ERROR 523. RESET.
    Help needed.

    1) Make sure you have Blackberry Desktop Manager installed.
    http://na.blackberry.com/eng/services/desktop/
    2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
    "c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
    3) The Application Loader Wizard will appear -- click "Next."
    4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
    5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
    NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
    BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
    Just select the appropriate device model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
    IF the above does not work or help, You will need to use JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
    Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
    or download BBSAK http://bbsak.org/download.php
    If JL_Cmder does not work, you can try this:
    KB10144, http://www.blackberry.com/btsc/KB10144
    and this: KB20371 http://www.blackberry.com/btsc/KB20371
    Additional information:
    http://www.blackberry.com/btsc/KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone
    Article ID: http://www.blackberry.com/btsc/KB10144
    KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
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  • App Error 523- Nothing is working

    Hello,
    I have a Blackberry curve 8310. Nothing is working anymore on my phone. There is this error message : app error 523. When I try to reset, it take 3 minutes of "waiting" with nothing on the screen, until the same message reappear. I also try taking off the battery for 3 minutes and put it in again, still nothing with the same message. I was wondering what can I do, and if nothing work, where can I send to phone for reparation, and how much it will cost for this kind of problem.
    Thank you,

    Greetings, and welcome to the BlackBerry.com Support Forums.
    You have some offending third party application or theme on the device causing the error.
    Option One: IF you know which third party application is causing the error, you can use the command line functions of JL_Cmder to remove the cod file from the device. That is a complicated method but the most simple if you know what to remove.
    Optionos Two: Wipe the device totally with JL_Cmder and reload the Operating System fresh. You will lose ALL data on the device, so I hope you have a recent backup of the device. 
    Read this link for details:
    http://www.blackberryfaq.com/index.php/How_do_I_wi​pe_the_BlackBerry_using_Jl_Cmder%3F
    Do you have a recent backup? Search your entire PC hard drive c: for any file "*.ipd" (disclude the quote marks).
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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  • "App Error 523" on White Screen

    I have plugged my phone into the charger after it had fully ran out of battery, only to watch the handset turn on and inform me of 4 text messages and 20 missed calls seconds before the white screen with the messaged "App Error 523" appears.
    After choosing to reset the same happens only the amount of missed calls has went up by 4. I have tried on various occasions throughout the day and it just keeps addin 4 calls each time before returning to the white screen.
    I have searched the Forums already and do not use Desktop Manager, therefore have no current back up.
    Can you suggest how I remedy this quickly without a full factory reset losing all the information as it is a works phone?
    Any assistance would be appreciated.
    Cheers,
    Neil

    Ok, don't get ahead of me and do something you will regret first, like losing your contacts.
    FIRST, make sure you have the Desktop Software installed, and backup.
    Make sure the backup completes.
    Watch where you save the backup file ("somename.ipd" will be the file format, most likely with today's date on it.
    Once you are sure you have backed up, then you want to wipe the device and reload the operating system.
    You will lose all third party applications, but those can be re-downloaded from the original source.
    You will need to use BBSAK or JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
    http://www.blackberryfaq.com/index.php/How_do_I_wi​pe_the_BlackBerry_using_Jl_Cmder%3F
    For BBSAK, here is the link: http://bbsak.org/
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
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    PIN: C0001B7B4   Display/Scan Bar Code
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  • App Error 523 reset - Curve 8320

    Hey there. My BB curve is showing the app error 523 reset screen over and over. I cant get it to do much. Every now and then when I do a battery reset it will eventually load the main screen on the phone and say something about exception 3 error...something like that then the app error 523 shows up... but for the most part everytime the phone comes on, within 15 seconds the app error 523 pops up and locks the phone up.
    Now I have been reading online for the past day or so trying to troubleshoot the issue, and I've read where I have to load the desktop manager and either d/l the new O/S and/or delete any apps that might have caused the issue. My problem is I cannot get the phone to stay connected to the desktop manager long enough to do anything befor the app error 523 pops up and shuts the phone down again. I have tried taking the memory card out and doing it, also tried taking the sim card out, but that error 523 keeps showing up.
    Does anybody else know of anything I can try with this phone? It's really starting to get annoying.
    Thanks for any advice..

    Try this>
    If your BlackBerry stays powered off with a black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
    1) Make sure you have Blackberry Desktop Manager installed.
    http://na.blackberry.com/eng/services/desktop/
    2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
    "c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
    3) The Application Loader Wizard will appear -- click "Next."
    4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
    5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
    Now, See if you uninstall any apps you question that might be cause the error --or theme.
    NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
    http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
    Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
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  • Re: app error 523 reset... PLEASE HELP!!!!

    Hi! Ok, i am totally lost!  My blackberry pearl 8100 stoped living as of this morning at 8 a.m.  I has a white screen with the same message as yours did, "app error 523 reset"  No matter how many times i hit reset, it doesnt RESET!  I have been off work since 6 and online looking for solutions.  I read what the guy told you about yours, but i dont think i understand.  I purchased my bb from someone, and i dont have anything on my desktop manager as some websites say.  I do have the usb that came with the phone.  Please help me if you can.  I cannot afford another cell at this moment and i really like the one i have now.  I have also tried the holding down the alt cap del button; NOTHING.  I JUST WANT MY PHONE BACK.  PLEASE!  SOS!

    Hi and Welcome to the Forums!
    (FYI - we had this split off of a closed thread so that it could receive proper attention...)
    First, you need to take the red out of your posts...please.
    Second, you need to do the following:
    I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything. If you have never installed the Desktop Software to your PC, then skip steps 1 and 2.
    1) Remove your device OS update package from your PC (add/remove programs)
    2) Cleanly uninstall the RIM DTM software:
    KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
    3) Get a fresh download of the RIM DTM software:
    https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
    Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
    KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
    4) Download (to your PC) a fresh copy of your device OS package from your carrier:
    http://na.blackberry.com/eng/support/downloads/download_sites.jsp
    5) Install DTM to your PC
    6) Install (also to your PC), the device OS package
    OK...next, follow this KB (including the other links within the KB) for recovery from the 523 error:
    KB11816 Error "523 app.error.Reset" appears on the BlackBerry smartphone
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • App error 523 message plz

    Hi
    a little bit of water go to the keyboard and the phone give me this massage app error 523
    what should I do ?
    I need the the information inside the phone
    plz help me
    I tried to connect the phone with the laptop but no respond??

    After you have completed what is in the prior message, you can proceed with attempting to recover:
    KB11816 Error "523 app.error.Reset" appears on the BlackBerry smartphone
    BTW -- steel yourself for the fact that it is likely that all of your data on your BB is already lost...but you might get lucky...you won't know until you complete the steps in the prior post. But in all likelihood all is lost and your recovery will be via the steps in this post and linked KB. If you happen to have ever taken a backup of your device, then you can recover to that point using this procedure:
    KB10339 How to restore data from a backup file to a BlackBerry smartphone
    You might have to search your entire hard drive for files with an IPD extension (*.IPD). When you find any, check the date/time of the files...the most recent one is your best candidate for restoring from.
    If you have been syncing your BB with your desktop PIM (e.g., Outlook), then all of your data is there and you will be able to re-synch after you've reinstalled your device OS.
    If you have no backup and no desktop PIM, then all is lost.
    Best.
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • How Do I Fix App Error 523 If My Charger Port Is Broken?

    I've just got this horrible "app error 523"
    everytime I turn on my phone, it have this application error & allows me to click ok but then it freezes & goes to a blank screen with words that read "App Error 523"
    I've seen many results upon how to fix this problem with a usb cord & computer..
    BUT I NEED A TUTORIAL OF HOW TO FIX IT WITHOUT A CHARGER PORT BECAUSE MY CHARGER & CHARGER PORT IS BROKEN !!
    Well if someone really knows how to help me, comment on this thread!!
    or message my email [Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.]
    Thanks.

    It won't be possible to fix with the USB port broken.
    Are you certain the USB port is broken? When you connect to PC via the USB cable, no connection is made with the BlackBerry?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
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  • App Error 523 Reset

    Will somebody please help with my BB Pearl 8110 by walking me through
    the complete resolution to this problem?
    It all began by turning itself on and off, on and off.
    I checked for updates an began the update process to v 5?
    Unfortunately it must've turned itself on and off, on and off causing
    App Error 523 Reset.
    I followed other advice like hard and soft reboots? and my BB began
    Blinking 4 times then once repeatedly.
    So after going through, what I thought were the correct steps to recover
    I've once again returned to
    App Error 523 Reset.
    At this point all I want is my BlackBerry back. Forget any personal items
    I once had. I'll start all over again.
    Thanks a bunch for any help and if it helps I will surely post so.
    Scott

    Hello!
    We are so sorry that you are having so many difficulties. While many experience the same (a search here will reveal that fact), there are also many who have very positive experiences with their BB. Not every device is suitable for everyone -- which IMHO is why there are so many choices.
    FYI -- these forums are a user-to-user support channel, not a user-to-RIM conduit. As such, it is unfortunate that we all missed your post and did not provide any useful responses to you...but, we are volunteers and not paid RIM support folks...sometime we just miss things. But a perusal through these forums will I think show your experience to be abnormal (as far as helpfulness in these forums is concerned). But, yes, I am biased...I volunteer a lot of time here when I can.
    For the benefit of others who search and find this thread, here is the relevant KB for resolving the 523 error:
    KB11816 Error "523 app.error.Reset" appears on the BlackBerry smartphone
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
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  • App error 523 reset (loop);

    Hi! i've got my BBCurve 8520 giving an "app error 523 rest" message everytime i try to switch on..and it gets into a loop with the above message appearing each time at reboot..
    tried the app loader but since the device cannot connect to the computer,not able to get the updation of software done... could anybody help me please!!
    Solved!
    Go to Solution.

    Greetings, and welcome to the forums!
    1) Make sure you have Blackberry Desktop Manager installed.
    http://na.blackberry.com/eng/services/desktop/
    2) On your PC, go to Start > Run, then copy and paste the following line exactly (that means WITH the quotation marks):
    "c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
    3) The Application Loader Wizard will appear -- click "Next."
    4) In the "Connection" drop-down menu you should see "USB-PIN: UNKNOWN". Click the "Next" button.
    5) You should then see a list of applications ready to be installed to your Blackberry. Hit 'Next' and 'Finish'. DO NOT disconnect anything and let the entire process finish completely (may take up to one hour).
    NOTE: If you don't see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you'll need to download Blackberry's Operating System for your particular carrier and device.
    http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
    Just select the appropriate carrier and network, then select your Blackberry model from the list and download the latest version. Install this download to your PC and follow the above steps again and you should be on the right path.
    "Cats may taste like chicken, but they have more bones than rabbits."
    Blackberry 101
    Tips & Tricks
    Videos to learn from on youtube

  • How to fix app error 523

    how did this app error 523 come about on my curve? Please help, let me know how to fix it.

    Very detailed instructions here:
    Article ID: KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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  • App Error 523 message

    Hi all, I'm a newcomer. I live in Swaziland and our daughter bought me a Blackberry 9700 
    <Personal Content Removed> online through Transaction ID: <Personal Content Removed> It worked well until when I loaded whatsapp and it went off and it generates an 'Uncaught exception: Index 3>=3' message before the screen goes white with 'App Error 523' message.
    i tried updating with BB Desktop Software from CD but have been struggling.....please help me as extremely frustrated.
    My mobile operator is Swaziland MTN. Thanks in advance!!

    App error 523 solved!!
    Assuming you have a password on your device--  launch application loader (the device will be connected even though the DM indicates it is disconnected)and when prompted for your device password enter an incorrect value (4 character minimum) 10 times. This will trigger the automatic wiping and scubbing of device. Upon completion, you which will enable you to reinstall the device software through the DM (which will now correctly display status as connected). Be patient the total wiping and scrubbing process may take about 2hrs.
    John

  • App Error 523 - Reset on 470_b059_multilanguage.exe - BB Desktop SW 4.7

    I'm just upgraded to the 470_b059_multilanguage.exe BlackBerry Desktop SW 4.7 and, after step 9, on step 10 waiting for device comes again (can't remember the name of the step) on my device appears the "App Error 523", even after the battery pulled out. Please HELP me.
    Solved!
    Go to Solution.

    installing desktop software does not reinstall software to your device. you shouldnt have even needed to have your device plugged in to install desktop software. you would have to install desktop maanger, plug your device in, install device software to windows, open desktop manager, use either the update option, or application loader option to install the device software to your BB.
    and during this installation it went bad. and previous poster was correct... you need to reinstall
    close DTM
    goto control panel- add/remove progs
    check for bbdesktop manager 4.7 and see if there is any other bb program installed... this will be your device software... im hoping its 4.5.x.x
    dont uninstall anything here, just for informational purposes, close add/remove progs and control panel
    open my computer and go to c:\program files\common files\research in motion\apploader
    open the program loader.exe
    remove your battery.. and run the  wizard, till its complete
    you will get a multistage error, close wizard
    put battery in and wait till it boots to a 507 error
    run loader.exe again

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