Restore for Ipad Air 2 not working
When following the instructions to restore my iPad after forgetting the passcode to get into it, iTunes tries to do a software update for the iPad for many, many minutes. Then gives me this message:
"iTunes could not connect to the iPad “Colleen's iPad” because it is locked with a passcode. You must enter your passcode on the iPad before it can be used with iTunes."
Well, duh. I can't put in my passcode. I forgot it. I thought iTunes was supposed to restore it for me. I'm confused.
Next step please?????
You've put the iPad into recovery mode, as per the instructions half-way down this page : Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled ?
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