Restore to factory settings - Administrator Password forgotten

Hello all,
I purchased around 2 years ago a LaserJet Pro 200 color MFP M276nw which works perfectly so far.
I played around with the settings in the beginning and thinking that someone might mess my desired setup printer's settings I decided to enter and Admin Password.
Big mistake because as the printer was working perfectly I didn't have to use that password for quite a long time (more than a year). Recently we changed our interner service provider and when trying to re-do the wireless connection I have no luck and only frustration, because I have to unlock setting through the Admin Password.
I am quite surprised these printers don't have a hard reset button (you know, the one you hold for 30 seconds to get everything as when purchased) same way routers do. I looked everywhere for a way of just having the printer back to the default setting so I reconfigure everything.
Does anyone know how this can be done? I would still enjoy very much all of my printer's features if possible.
Thanks!

Hi @cibryan ,
I see by your post that you need to reset the password on the printer. I can help you.
I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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So my daughter set a password to lock her ipod and now she can't remember it. I tried to restore to factory settings but it still wants a password. I tried 0000 and that doesn't work. Any ideas what to do to?

So my daughter set a password to lock her ipod touch and now she can't remember it. I tried to restore to factory settings but it is still asking for a password. I tried 0000 and that didn't work Any ideas what to do?

From this Apple support document: iTunes: Specific update-and-restore error messages and advanced troubleshooting
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the headingBlocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
B-rock

Forgot restrictions password. What settings will be affected by restoring to factory settings?

I forgot my restrictions password. What will change if I have
to restore the factory settings?

Restoring to factory settings, does just that... your iPhone will be like it was when new and not activated, i.e. everything will be wiped off the phone.

LogonUI.exe bad image - authui.dll error. Cant system restore or restore to factory settings

Hi,
My notebook which is a HP pavilion dm4 beats edition computer which runs WIndows 7 home premium, was just bought 2 months and I've been using it just for 2 months.
Yesterday morning it was working fine, and I didnt download any new software or do any changes but in the evening when i turned it on,
after the 'starting windows' screen, it was this error message
LogonUI.exe - Bad Image
C:\Windows\system32\authui.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator the software vendor for support.
I tried safe mode, it goes back to the same error screen.
When i try pressing f8 and go to 'last known good configuration' it goes to the error screen as well.
I tried pressing f8 and going to HP recovery manager and selecting system restore but it says no system restore points have been created, when I try to create one or go forward, it says the computer is running in a limited state and its not possible.
The option 'restore to factory settings' can not be selected, I dont know why. The cursor does not change colour of the option when it goes above it, and that option cant be selected.
My recovery partition is there and I have not done any adjustments to it.
The only thing that opens is a command prompt window, could you assist me on how to restore to factory settings through this? Because typing rstui.exe brings the same message saying no restore points have been created.

I cant chose system recovery, the option cant be selected.
When I can go onto command prompt after going to 'advanced boot options' but then typing sfc /scannow says the computer needs a reboot, once you reboot, its just the same thing.
Normally starting windows or starting windows in safe mode gives the LogoUI.exe bad image error just before when I would normally scan my fingerprint or enter the password.
I tried putting in a windows cd, but it wont let it 'repair the computer' but trying to reinstall windows, no hard disks are visible. Its like I dont have a hard drive.
But you can go to command prompt and go into dir you can view all my files. But just searching for C, it says directory of C was not found.
Its just really strange because the laptop worked fine in the morning, and in the evening, as soon as I turned it on, it was just this black screen and an error msg

AirPort Extreme extends my network and has worked well for three months. Now it can no longer extend the network and flashes Amber. I have restored to factory settings moved it closer to time capsule and rebooted the system without luck

i have a blinking Amber on my extreme now and it cannot extend the network. It was working fine and nothing has changed. I have restored to factory settings moved it to another room and rebooted the system without luck. Any suggestions

What OS are you running?
Please give me a screenshot of the current AE setup..
I strongly recommend if you have issues.. take control of all the variables. Apple routers have too much auto..
Here is a list that I use for setups when using Yosemite.. but it relates to any OS.
You will need to factory reset again to get going.
Factory reset universal
Power off the AE.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the AE to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
Then redo the setup from the computer with Yosemite or whatever you are using.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg AEgen5 for basestation.
Use AE24ghz and AE5ghz for wireless on each band, with fixed channels as this also seems to help stop the nonsense.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the AE always takes the same IP address.. this is not a problem for router but if the AE is bridged you can have trouble.. Try using the static IP method or control it via the main router dhcp reservations.
4. Check your share name on the computer/s is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric..
5. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
6. Set up the extend to the Express using 2.4ghz and then see how good or bad the connection is.. this is better in the old v5 utility but if you hover your mouse over where it shows connection an extra chunk of info comes up.
I have specifically used 5ghz to make the extend.. because by testing it works better.. but do not be fooled.. this good connection is poor.. the RSSI.. which is difference signal .. at -79dbm is down the bottom of the stable.. and it drops out on a daily basis.. you want to see that signal around -60dbm at min.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.

I need to erase the contents of my phone and restore to factory settings. Does anybody know how to save your texts so you don't lose them? Can I back those up to iCloud? My phone was very likely hacked (Apple's advice was to call the police!)

"I need to erase the contents of my phone and restore to factory settings. Does anybody know how to save your texts so you don't lose them? Can I back those up to iCloud? My phone was very likely hacked (Apple's advice was to call the police!)"
That was all I could put in the initial "box." Then it brought me to this page with instructions on how to write a good sentence.
Proceeding ...
After going back and forth between Apple, AT&T and the police (all telling me to go to the other two) I took AT&Ts suggestion and got a new number. One tech warned against doing a backup, especially on my Mac, saying if my phone had been hacked then whatever bug was there would then invade my computer. But nobody knows how to determine if the phone has been hacked or a virus was planted there. Unfortunately I know who would have reason to do such a thing and all I can say is that he is at the top technologically and could easily do it. Almost impossible to prove, however.
So I need to preserve my text messages and my emails as well. I backed up my photos to that Microsoft product (One-Drive) and it froze (Surprise, Surprise) with four short videos to go, and no way of stopping that (when I tried it crashed repeatedly) so I'm in crisis mode here.
Help ...
Running 8.0 on 5S
Thanks!

Betty I don't know if you fixed your hacking problem but I feel your pain. I've seen some strange things going on between my iMac and my iPhone and Apple has told me the same thing, call the police which I have done. The hackers have stole 500.00 out of my checking account have access to every internet account I use and no matter how often I change the password their right back on the account. I closed my FB account 3 times only to have someone reopen it. Right now I've got a link in my reading list (Safari) that if I click on it, it allows me to log onto my FB account anonymously.
I've seen a green folder come out of no where while I was trying to delete my passwords out of keychain when that green folder was put into the key chain I was immediately locked out. I than went into system preferences to try to make changes to my security settings, when I clicked on the icon it wouldn't open. I've seen log files of automator receiving commands and sending out my personal information thats on my computer.
I have a legitamate program called iExplorer that allows you to look at the contents of your iPhone back ups and saw a transaction someone made at the Apple store for some full length movies, some albums, ibooks and other apps but when I called the iTunes store and they said none of those items were showing up on my account. If their not on my account how can they be on my iPhone 6? One day someone was using my gmail account and unknowingly used google maps to search for an Italian restaurant, than a Mexican restaurant than a coffee shop and their search showed up on my iPhone but I didn't have my gmail account installed on my iPhone 6. Using my computer I logged onto my gmail account and looked at the maps history and sure enough there were the searches when I'd hover my curser over the link it gave me the longitude and latitude of the where the hacker was when he was using google maps. I know whoever reads this thinks Im crazy but I've documented everything and can prove the things that I have mentioned in this post actually happened.
One day I had my laptop (pc) and my iMac next to each other as I was using both. when I clicked on airport it showed that my laptop and my iMac had made a connection and were actually communicating with each other. I know I didn't do it I don't know how. The iMac was logged into my iCloud account while my laptop wasn't. I have formatted my iPhone at least a dozen times, Apple and an Apple retailer have formatted my hard drive not to mention the numerous times I have formatted it but the hackers keep getting on my devices. Im formatting my lap top at this very second because during the course of the night I left the ethernet cable plugged into it and they locked me out of my c: drive, and configured the system so I can't download any updates from Microsoft, overtime I type in www.microsoft.com it changes to ww38.microsoft.com which takes me to a blank page. I right clicked on the page I was redirected to and read the java script and couldn't believe that someone had actually configured Internet Explorer to redirect me to a blank page when I tried to go to Microsoft. Apples answer to all this is there was nothing wrong with my iPhone or my iMac and if I thought there was a problem to call the police which I have done.
Theres no doubt the hackers are reading this while I type it or will read it and I simply don't care anymore. I no longer email anyone, don't use my iCloud account and have taken precautions to protect my credit but if I ever find out who has invaded my privacy to this extreme the police are going to want to talk to me because Im going to hurt them like they've never been hurt before

HT4061 I forgot my 4 digit lock passcode & now cannot get into the 4S iphone - Is the ONLY way to fix this to restore to factory settings? I haven't synced my phone to my computer in a loooong time -

I setup my 4 digit lock & now cannot login (thought it was what I wrote but not working; I have not synched my computer w/my Iphone in a
long time- is restoring to factory settings the ONLY way to unlock this? (arrggghh). Any help is greatly appreciated.

Yes, that's correct.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

I have an Apple TV new type and am having trouble restoring to factory settings I have it connected to my imac but cant see it in iTunes?

I can not see my Apple TV series 2 in eyetunes I have it connected throught the micro USB cable and would like to restore to factory settings?

Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy

Can't restore to factory settings due to encrypted Mac HD

II've really messed up. A few weeks ago I encrypted my Mac HD and received a long 24 figure passcode, which I still have. Yesterday, I was having issues with my Mac (Mountain Lion) and I went to restore to factory settings. I have no T-MOBILE back up and put all my files on and external HD.
the the issue I have is that in Disk Utility my Mac HDR is now untitled and I can't do anything with it. I can't turn off the encryption either because the long password and my usual password won't work. When I try to erase the now untitled HDR it says "are you sure you want to erase the partition "untitled" and create an encrypted partition? i do this but nothing really happens except for the HD now becomes "Encrypted Partition".
iif I try to reinstall the Mac OS X I eventually just get to a grey "stop sign" screen. I've really messed up here and I think its due to me having encrypted the drive. I've resorred to factory settings once before when I thought I was selling my Mac and there were no issues. Please help as I have to get on with my MA.

Hey,
Im a little bit confused about your posting. You wrote that you tried Ubuntu but have you installed Ubuntu and deleted Vista or was it just a Ubuntu live disk?
The Toshiba HDD recovery function is described here:
http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm
But one point more: The HDD recovery works only with preinstalled Windows version from Toshiba so if you have installed another OS or did an upgrade, this option doesnt work anymore.
And youre right: The notebook doesnt come with Toshiba recovery disk because you have to create this disk yourself using Toshiba recovery media creator that is preinstalled. This tool will create a bootable disk with an image of factory settings that can be restored every time in contrast to HDD recovery that only works with original installed OS.
To cut a long story short, just order a recovery disk from Toshiba and install it. Then you have factory settings back :)
https://backupmedia.toshiba.eu/landing.aspx

HT201210 Cant seem to restore to factory settings

I have been trying to restore my I phone 4 to factory settings. I dont have Facetime or I tunes app available. I have tried to go to settings>General>Reset , but then it asks for a restrictions passwod and I have no idea what this is. So then to reset the password you have to restore to Factory Settings. I have tried this many times, which says 8 hours, so i leave it plugged into computer overnight. When i test the phone in the morning, it should start the set up screen all over agin, but it never does, so i wonder if something is wrong with my I tunes, wifi, or phone all together. HELP!!

This is asked and answered countless time every day - several in the past few minutes.
The forum search bar and more like this section are on the right side of this page.
Restore your ipod.
If you are unable, then type "unable to restore" into the search bar at the top of this page by Support and read the resulting help article.

Reset iphone 4s to factory settings without password

I want to restore my phone to factory settings. I dont have the password, i cant go through email reminder as i dont have access t othe email account and the verification is not accepting my date of birth

Can you do it through iTunes?
Turn your device off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your device and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a device in recovery mode. Now you can restore to factory settings.

Iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards.

All the apps that I have downloaded are "waiting" and whenever I try to sync apps on my computer with my phone, the apps section is greyed out and won't allow me to do anything. I have tried restoring to factory settings but it didn't work.

How can I access my apps? They are all greyed out in itunes. I have tried restoring my iphone to factory settings but that didn't work. I have a feeling it may have something to with the restrictions settings on my phone restrictions are on) but it won't allow me to change the restrictions without putting in a passcode. I don't remember ever having a passcode and after several attempts have not been able to get the right code.
Also. on my phone, in settings, personal hotspot, iCloud and Twitter are greyed out. And, the App Store icon is missing from my screen as well.
Can anybody help me with this?
Thanks

yep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this!

I have an imac and macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to r

I have an imac and a macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to re-install my adobe creative suite to both of my computers using my same product code from when i first bought it?

Yes. Just make sure to deactivate the license on both systems using Apple menu --> Deactivate while one of the suite programs is running.
Mylenium

My iphone 4 is not recognized by itunes when i connect to it, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start

my iphone 4 is not recognized by itunes when i connect to it and tells me that the phone is in recovery mode, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start

Thanks for the response. There is no cloud icon next to them. All of the songs play on the phone still and no song was purchased through iTunes. I added them manually and tried to remove them manually. According to my iTunes they've been removed but they are still on my phone and working.

Restore to factory settings - Administrator Password forgotten

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