Restore wrong backup on my iphone and it locked with icloud account and i can't get the password, any help?
restore wrong backup on my iphone and it locked with icloud account and i can't get the password, any help?
Hello Hoppayoppa
You would need to have the owner of that iCloud account to turn off. It can be done without them there. Check out the article below for more information. After that is done, you can put the correct backup on your iPhone.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Regards,
-Norm G.
Similar Messages
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I tried to use backup info in so many different areas....and I CAN NOT GET THE RIGHT PASSWORD.
I NEED TO OVERRIDE ICLOUD TO DELETE THE ACCOUNT IM LOGGED INTO.
I want to sign in using an account I recently remembered all information for.
SOMEONE HELP.Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
I Originally put in a wrong number in my birthdate when creating my new account. How can I get past this problem to fix this?
Go to My Apple ID to manage your iCloud ID, sign in and select the Passwords and Security section, answer the two security questions to the right, then enter the correct birthdate on the bottom right.
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My phone signs in OK with iCloud, and iCloud syncs the calendar etc. OK, but FindMyPhone app does not work. It is iinstalled and logs in to iCloud OK, but iCloud shows 'no devices'. I've uninstalled/reinstalled several times with no change. The phone is connected to the internet, FindMyPhone is turned on, and location services is turned on. What else can I do to get iCloud to find this phone???
Your phone should automatically re-appear in "Find my iPhone" when it next connects to the internet. There's nothing you can do to force it.
So, from that support document you've confirmed that none of the following are true:
The date on your device is incorrect. This can be set in Settings > General > Date & Time.
Your iOS device is currently off or not connected to a data network (Edge, 3G or Wi-Fi). Wait a few minutes and try again.
Your iPad (Wi-Fi only), iPod Touch, or Mac is currently off or not connected to a Wi-Fi network.
Location Services is not enabled on your device in Settings.
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Have you tried the age old troubleshooting tip of turning the phone off and then on again? -
Guys am using an iphone 5s that is sealed new, and i tried to restore my backup from my itunes and it was restored a wrong backup that doesnt belong to me and it contains an icloud account, and i want to delete this account. Any help please.
This phone was new. And it was sealed from the box that was closed. And the backup was on my laptop. And this icloud account was saved by mistake on my laptop.
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I set up iCloud on my iPhone, after that my contact list was disapeared, and I coudn't find out in my iCloud account. so How can I get back my contact list?
If your contacts aren't on icloud.com when you check from your computer, and they aren't on your phone, you'll have to try restoring your last backup (or recover them from another backup source).
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It has always been very basic to always maintain a backup copy of your computer for this very occasion.
If for some reason you have failed to do this, not good, then you can transfer itunes purchass from the ipod. File>Devices>Transfer Purchases -
I have multiple devices in my family. Each of us has an iPhone and an iPad. Is there a way for each of us to have our own Apple ID but one account so we can all get the same music, movies, books, etc. I can't see paying twice for something in the same family.
Welcome to the world of digital media. Your can't really transfer it. I don't know what the rules are about transferring to your spouse but I do know that in some cases when you die, your heirs cannot inherit your digital media. This is why there is still an advantage to buying the CD since the usage rights belong to whomever holds the physical media.
A possible workaround is to burn the songs to a music CD with yout account (tracks only without song titles) and then having your wife upload it as a regular music CD onto her account. It's been a while since i've done this so I'm not sure if it would work now.
Please note that I'm not advocating copyright and/or TOS violations. I'm only suggesting ways to copy music for your own personal use which has traditonally been permitted. I only did this because I wanted to convert iTunes songs to mp3 files so I could burn them onto a data CD for use in my car. It would make sense that since married couples are a joint entity, this would be personal use.
Also, I'm not a lawyer so don't take this as legal advice. -
I am trying to set up a co-worker's email on her iPhone and I don't know what her password for Thunderbird is and neither does she. Can I get the password somehow, or what do you recommend?
There is no password to Thunderbird. The password you need is to the email account. Contact the email provider for password reset.
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My icloud account is not verifying it says check my mail witch I have done and I get a message say your iPhone for has been used to set up and Icloud account but still can not use the icloud can anybody help me.
Be sure you are checking the email account that you used to set up the Apple ID you used to create the iCloud account. Also, be sure to check your spam/junk folder as well as your inbox. The email you should receive looks like the image below. When you get it, click the Verify Now link.
If it still isn't there, try going to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right look for a link to resend the verification email. -
I bought a few songs on itunes but the songs appear in grey letters and I cannot transfer them to my iphone. I've bought/rented TV shows/movies since so there isn't an issue with my account. How can I get these newly purchased songs onto my iphone?
You made a purchase and exhausted the credit on your card before it processed. All purchases are final. Contact iTunes Store support. You need to settle up before you can purchase or download anything else.
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This is a stupid question but I needed to ask because I don't want to go there and not being able to buy it, but can I get the iPhone 5 brought straight there when I go to an apple store?
And I meant go to the apple store physically without preordering it online, and I meant the Southampton one. So could I just stroll in apple store and buy a iPhone 5 in Southampton apple store and buy the iPhone 5 straight away? Because I didn't want to have to wait? I just want to go in and buy it and go out with it, if you guys get what I mean? And felipeV if it is in stock could I just buy it and leave with my iPhone 5?
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help apple help me, at first I was new to iphone registration 1 apple ID account but because I hardly use icloud account. so I do not remember the password and login name, my computer crash when I decided to run the software on ios7.1, but do not expect me to be locked iclou account, I hope this mail unlocked apple for my apple account. I'm currently using the machine iphone 5, IME: ********. thank you ... ask yourself? machine is in warranty period warranty icloud error not send mail to me at mail
<Personal Information Edited by Host>Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I'm all Mac across the board: iPhone 5, Macbook Pro, Apple TV etc. I can't get the movies I've purchased on my Apple TV to appear in my iTunes library for viewing… Any suggestions? I have iTunes Match turned on and everything.
Thanks Terence! I can see iTunes library from neither iPhoto or iMovie . I'll check on iTunes forum.
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I bought an iPhone 5; 16GB and after updating to ios 7 am unable to bypass the activation screen because am told is locked to the owner's iCloud account but I can't contact the owner. What can i do to rectify the situation. Bought the phone for $500.
http://support.apple.com/kb/HT5818:
What if I purchase a device that is still linked to the previous owner's account?
Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.
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